Dear Mr. Frode, Thank you very much for the perfect rating! We are extremely delighted to hear about your comfortable and pleasant stay in our hotel. Thank you for your input regarding our convenient location. Hotel Formosa is fortunate to be in such a great location - at the center of Daet with everything you need close by while still being away from the city noise, providing peace and comfort to our guests. Communication is very important to us and we'll be sure to relay to our staff that you liked their service. Thank you again for making Hotel Formosa your home away from home and we hope to see you soon in your next visit to Daet!

Dear Mr. Okada, Thank you for taking the time to write a review. We greatly value feedback as they help us improve. Please allow us to explain our building structure. Our front desk is situated in the second floor as the ground floor used to be another establishment. Due to a high demand for more rooms and a breakfast option, we recently renovated the ground floor to accommodate more guests and to provide an area where guests can enjoy their breakfast. We purposely situated our breakfast nook at the second floor so that guests can enjoy the relaxing farm view as they are having their meals. To make it convenient for our guests, we just tell them to dial "0" for any requests and our staff will be the ones to bring their requests to them. We offered to bring your requests to your room, but you insisted that you'll get it from the lobby, and we didn't want to impose any further. We wish you would have told us about your concerns while you were staying with us so that we could have assisted you better. Our Newly Renovated Deluxe Rooms have frosted windows so that guests can maintain their privacy as they are situated in the ground floor where a lot of people pass by. We try our best to accommodate all the suggestions of our guests and incorporate them in our hotel, and we have noted yours as well. Thank you again for your feedback as we strive to improve each day. We hope that through this, you are able to get a better insight on why our hotel structure.

Dear Mr. Samuel, Thank you so much for taking the time to write a review about your stay in our hotel. We greatly value your feedback as they help us serve guests better. We're delighted that you and your wife had a pleasant stay in our hotel. Communication with hotel guests is very important to us, and we'll be sure to relay to the staff that you were happy with their service. Our hotel aims to provide a truly unique experience for our guests and we are glad to have met your expectations. Thank you again for choosing Hotel Formosa Daet and we hope to welcome you again.

Dear Ms. Adela, Thank you very much for taking the time to review your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. We apologize for the incovenience that you have experienced during your stay. At that time, there was an ongoing typhoon that resulted to a power outage in the whole town. Despite the electricity brought about by our generator, it was our TV cable and telephone providers themselves that were down. As we value transparency to our guests, we make sure that the amenities we provide in our rooms are listed in Expedia and our website. We have bidet and coffee makers in our suite but unfortunately, it is not the room that you booked. You may also find our coffee makers in our breakfast nook. Please note that our amenities are matched with the corresponding rates of the room, and the photos in our gallery do not reflect what’s inside every room as they are for viewing purposes only. We also make sure to regularly change our bedsheets and towels, and we’re sorry if you felt like they were not new. Rest assured, we have discussed this with our housekeeping staff. We pride ourselves for being one of the best and are usually known for our attentive staff and great hospitality. We are truly sorry that you felt differently. Your comments and feedback are well noted. We have seriously briefed the concerned team and we will take all possible measures to ensure improvements are made.

Dear Mr. Menard, Thank you very much for your kind words. We at Hotel Formosa are overjoyed to hear your feedback. We hope to see you soon on your next visit to Daet!

Thank you for your feedback. We strictly do not allow take-outs of our breakfast to avoid food spoilage and to significantly minimize our impact on the environment. We hope for your kind understanding.