Avis sur Peninsula Hotel Danang
Peninsula Hotel Danang
84 Vo Nguyen Giap, Ward Man Thai, Son Tra District, Da Nang
Avis
9,2
Merveilleux
9,4/10
Propreté
9,4/10
Personnel et service
9,2/10
Équipements
9,4/10
Infrastructures et conditions de l’hébergement
9,0/10
Écoresponsabilité
Avis
31 janv. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 8 nuits en janvier 2024
Réponse de Ms. Joey Pham- Marketing and Communication Manager le 1 févr. 2024
Dear Valued Customer,Thank you for your glowing review! We're thrilled to hear that you had a fantastic stay with us. Your feedback means the world to us and serves as a great encouragement to our team. We can't wait to welcome you back for another wonderful experience. Please don't hesitate to contact us directly if there's anything specific you'd like for your next visit.Warmest regards,Ms. Joey PhamMarketing and Communication ManagerPeninsula Hotel Danang
10/10 Excellent
joaquim
Voyage en famille
31 mai 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Fantastique
joaquim
Séjour de 3 nuits en mai 2023
Réponse de Guest Experience Manager le 3 juin 2023
Dear Mr./Ms. Joaquim,Thank you for taking your precious time to share your own experience. We are delighted to hear that you had an excellent time with us. Your satisfaction is a big present to us, and that motivates us a lot. We always keep going to improve our services to make the guest experience better and better. We hope to welcome you again shortly.Best regards Peninsula Hotel Team with love 3
10/10 Excellent
joaquim
13 mai 2023
joaquim
Séjour de 1 nuit en mai 2023
Réponse de Guest Experience Manager le 17 mai 2023
Dear Mr./Ms. JoaquimThank you for taking your precious time to share your own experience. We are delighted to hear that you had an excellent time with us. Your satisfaction is a big present to us, and that motivates us a lot. We always keep going to improve our services to make the guest experience better and better.We hope to welcome you again shortly.Best regards Peninsula Hotel Team with love 3
10/10 Excellent
Joseph
Voyage en couple
11 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Joseph
Séjour de 5 nuits en mai 2024
Réponse de Ms. Joey Pham- Marketing and Communication Manager le 15 mai 2024
Dear Valued Customer,We are sincerely grateful for your incredibly kind words about your recent stay at our hotel. Your feedback is not only valuable to us but also fuels our passion for hospitality. It was our pleasure to have you with us, and we are delighted that you enjoyed your time here. Please know that you are always welcome, and we eagerly await the opportunity to host you again.Warmest regards,Ms. Joey PhamMarketing and Communication ManagerPeninsula Hotel Danang
10/10 Excellent
Vincent
10 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Vincent
Séjour de 2 nuits en mai 2024
Réponse de Ms. Joey Pham- Marketing and Communication Manager le 15 mai 2024
Dear Valued Customer,We are sincerely grateful for your incredibly kind words about your recent stay at our hotel. Your feedback is not only valuable to us but also fuels our passion for hospitality. It was our pleasure to have you with us, and we are delighted that you enjoyed your time here. Please know that you are always welcome, and we eagerly await the opportunity to host you again.Warmest regards,Ms. Joey PhamMarketing and Communication ManagerPeninsula Hotel Danang
8/10 Bien
Daiki
9 mai 2024
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Les points faibles : Personnel et service
Daiki
Séjour de 4 nuits en mai 2024
Réponse de Ms. Joey Pham- Marketing and Communication Manager le 15 mai 2024
Dear Valued Customer,We are sincerely grateful for your incredibly kind words about your recent stay at our hotel. Your feedback is not only valuable to us but also fuels our passion for hospitality. It was our pleasure to have you with us, and we are delighted that you enjoyed your time here. Please know that you are always welcome, and we eagerly await the opportunity to host you again.Warmest regards,Ms. Joey PhamMarketing and Communication ManagerPeninsula Hotel Danang
8/10 Bien
Yuki
4 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Yuki
Séjour de 4 nuits en avril 2024
Réponse de Ms. Joey Pham- Marketing and Communication Manager le 8 mai 2024
Dear Valued Customer,Thank you for your glowing review! We're thrilled to hear that you had a fantastic stay with us. Your feedback means the world to us and serves as a great encouragement to our team. We can't wait to welcome you back for another wonderful experience. Please don't hesitate to contact us directly if there's anything specific you'd like for your next visit.Warmest regards,Ms. Joey PhamMarketing and Communication ManagerPeninsula Hotel Danang
8/10 Bien
Nobuyuki, Edogawa
3 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Nobuyuki
Séjour de 3 nuits en avril 2024
Réponse de Ms. Joey Pham- Marketing and Communication Manager le 8 mai 2024
Dear Valued Customer,Thank you for your glowing review! We're thrilled to hear that you had a fantastic stay with us. Your feedback means the world to us and serves as a great encouragement to our team. We can't wait to welcome you back for another wonderful experience. Please don't hesitate to contact us directly if there's anything specific you'd like for your next visit.Warmest regards,Ms. Joey PhamMarketing and Communication ManagerPeninsula Hotel Danang
6/10 Satisfaisant
Yuki
Voyage en couple
26 avr. 2024
Les points forts : Infrastructures et conditions de l’hébergement
Les points faibles : Personnel et service
Yuki
Séjour de 2 nuits en avril 2024
Réponse de Ms. Joey Pham Marketing and Communication Manager le 27 avr. 2024
Dear Valued Customer,Thank you for taking the time to share your feedback with us. We sincerely apologize for the inconvenience you experienced during your stay. Your comments are invaluable, and we appreciate your honesty. Rest assured, we are taking your concerns seriously and will use them as valuable lessons to enhance our services.We hope to have the opportunity to welcome you back in the future and provide you with a much-improved experience.Warm regards,
10/10 Excellent
daikichi
22 avr. 2024
daikichi
Séjour de 2 nuits en avril 2024
Réponse de Ms. Joey Pham- Marketing and Communication Manager le 15 mai 2024
Dear Valued Customer,We are sincerely grateful for your incredibly kind words about your recent stay at our hotel. Your feedback is not only valuable to us but also fuels our passion for hospitality. It was our pleasure to have you with us, and we are delighted that you enjoyed your time here. Please know that you are always welcome, and we eagerly await the opportunity to host you again.Warmest regards,Ms. Joey PhamMarketing and Communication ManagerPeninsula Hotel Danang
4/10 Médiocre
Dr Puneet
Voyage en couple
21 avr. 2024
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Dr Puneet
Séjour de 3 nuits en avril 2024
Réponse de Ms. Joey Pham Marketing and Communication Manager le 27 avr. 2024
Dear Valued Customer,Thank you for taking the time to share your feedback with us. We sincerely apologize for the inconvenience you experienced during your stay. Your comments are invaluable, and we appreciate your honesty. Rest assured, we are taking your concerns seriously and will use them as valuable lessons to enhance our services.We hope to have the opportunity to welcome you back in the future and provide you with a much-improved experience.Warm regards,
10/10 Excellent
Tuan
Voyage en couple
18 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Tuan
Séjour de 4 nuits en avril 2024
Réponse de Ms. Joey Pham- Marketing and Communication Manager le 22 avr. 2024
Dear Valued Customer,Thank you for your glowing review! We're thrilled to hear that you had a fantastic stay with us. Your feedback means the world to us and serves as a great encouragement to our team. We can't wait to welcome you back for another wonderful experience. Please don't hesitate to contact us directly if there's anything specific you'd like for your next visit.Warmest regards,Ms. Joey PhamMarketing and Communication ManagerPeninsula Hotel Danang
10/10 Excellent
Yusuke
Voyage en groupe
12 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Yusuke
Séjour de 4 nuits en avril 2024
Réponse de Ms. Joey Pham- Marketing and Communication Manager le 22 avr. 2024
Dear Valued Customer,Thank you for your glowing review! We're thrilled to hear that you had a fantastic stay with us. Your feedback means the world to us and serves as a great encouragement to our team. We can't wait to welcome you back for another wonderful experience. Please don't hesitate to contact us directly if there's anything specific you'd like for your next visit.Warmest regards,Ms. Joey PhamMarketing and Communication ManagerPeninsula Hotel Danang
10/10 Excellent
junko
Voyage en famille
11 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
junko
Séjour de 9 nuits en mars 2024
Réponse de Ms. Joey Pham- Marketing and Communication Manager le 22 avr. 2024
Dear Valued Customer,Thank you for your glowing review! We're thrilled to hear that you had a fantastic stay with us. Your feedback means the world to us and serves as a great encouragement to our team. We can't wait to welcome you back for another wonderful experience. Please don't hesitate to contact us directly if there's anything specific you'd like for your next visit.Warmest regards,Ms. Joey PhamMarketing and Communication ManagerPeninsula Hotel Danang
10/10 Excellent
Shaffiq
7 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Shaffiq
Séjour de 4 nuits en avril 2024
Réponse de Ms. Joey Pham- Marketing and Communication Manager le 11 avr. 2024
Dear Valued Customer,Thank you for your glowing review! We're thrilled to hear that you had a fantastic stay with us. Your feedback means the world to us and serves as a great encouragement to our team. We can't wait to welcome you back for another wonderful experience. Please don't hesitate to contact us directly if there's anything specific you'd like for your next visit.Warmest regards,Ms. Joey PhamMarketing and Communication ManagerPeninsula Hotel Danang
4/10 Médiocre
Manuel Antonio
Voyage en couple
5 avr. 2024
Manuel Antonio
Séjour de 2 nuits en avril 2024
Réponse de Ms. Joey Pham Marketing and Communication Manager le 8 avr. 2024
Dear Mr/Ms. Manuel Antonio,We appreciate you bringing your concerns to our attention. Your feedback is incredibly important to us, and we regret that your booking experience did not meet your expectations. The no-show charge is applied in line with our cancellation policy, and it was informed to you accordingly. We are committed to addressing the issues you've raised and will be working diligently to make necessary improvementsThank you for helping us identify areas where we can do better. We hope you'll give us another chance to show you the exceptional service we are capable of providing.Warm regards,
10/10 Excellent
Jun
4 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Jun
Séjour de 2 nuits en mars 2024
Réponse de Ms. Joey Pham- Marketing and Communication Manager le 11 avr. 2024
Dear Valued Customer,Thank you for your glowing review! We're thrilled to hear that you had a fantastic stay with us. Your feedback means the world to us and serves as a great encouragement to our team. We can't wait to welcome you back for another wonderful experience. Please don't hesitate to contact us directly if there's anything specific you'd like for your next visit.Warmest regards,Ms. Joey PhamMarketing and Communication ManagerPeninsula Hotel Danang
10/10 Excellent
Paul
Voyage en couple
4 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Paul
Séjour de 3 nuits en avril 2024
Réponse de Ms. Joey Pham- Marketing and Communication Manager le 11 avr. 2024
Dear Valued Customer,We are sincerely grateful for your incredibly kind words about your recent stay at our hotel. Your feedback is not only valuable to us but also fuels our passion for hospitality. It was our pleasure to have you with us, and we are delighted that you enjoyed your time here. Please know that you are always welcome, and we eagerly await the opportunity to host you again.Warmest regards,Ms. Joey PhamMarketing and Communication ManagerPeninsula Hotel Danang
10/10 Excellent
Nadezda
Voyage en famille
1 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nadezda
Séjour de 4 nuits en mars 2024
Réponse de Ms. Joey Pham- Marketing and Communication Manager le 4 avr. 2024
Dear Valued Customer,Thank you for your glowing review! We're thrilled to hear that you had a fantastic stay with us. Your feedback means the world to us and serves as a great encouragement to our team. We can't wait to welcome you back for another wonderful experience. Please don't hesitate to contact us directly if there's anything specific you'd like for your next visit.Warmest regards,Ms. Joey PhamMarketing and Communication ManagerPeninsula Hotel Danang
2/10 Horrible
Vicky
Voyage en famille
23 mars 2024
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Vicky
Séjour de 2 nuits en mars 2024
Réponse de Ms. Joey Pham Marketing and Communication Manager le 29 mars 2024
Dear Valued Customer,We appreciate you bringing your concerns to our attention. Your feedback is incredibly important to us, and we regret that your stay did not meet your expectations. We are committed to addressing the issues you've raised and will be working diligently to make necessary improvementsThank you for helping us identify areas where we can do better. We hope you'll give us another chance to show you the exceptional service we are capable of providing.Warm regards,
10/10 Excellent
??
18 mars 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
??
Séjour de 1 nuit en mars 2024
Réponse de Ms. Joey Pham- Marketing and Communication Manager le 23 mars 2024
Dear Valued Customer,We are sincerely grateful for your incredibly kind words about your recent stay at our hotel. Your feedback is not only valuable to us but also fuels our passion for hospitality. It was our pleasure to have you with us, and we are delighted that you enjoyed your time here. Please know that you are always welcome, and we eagerly await the opportunity to host you again.Warmest regards,Ms. Joey PhamMarketing and Communication ManagerPeninsula Hotel Danang
10/10 Excellent
Dennis
14 mars 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Dennis
Séjour de 5 nuits en mars 2024
Réponse de Ms. Joey Pham- Marketing and Communication Manager le 23 mars 2024
Dear Valued Customer,We are sincerely grateful for your incredibly kind words about your recent stay at our hotel. Your feedback is not only valuable to us but also fuels our passion for hospitality. It was our pleasure to have you with us, and we are delighted that you enjoyed your time here. Please know that you are always welcome, and we eagerly await the opportunity to host you again.Warmest regards,Ms. Joey PhamMarketing and Communication ManagerPeninsula Hotel Danang
6/10 Satisfaisant
Gennie
Voyage en famille
14 mars 2024
Les points forts : Personnel et service
Les points faibles : Équipements
Gennie
Séjour de 2 nuits en mars 2024
Réponse de Ms. Joey Pham- Marketing and Communication Manager le 23 mars 2024
Dear Mr/Ms. Gennie,Thank you for sharing your feedback about your recent stay. We're truly sorry to hear about the challenges you faced. Your comments have been shared with our team, and we are actively taking steps to rectify the issues you mentioned. We appreciate your patience and understanding.Guest satisfaction is our top priority, and your review will catalyze positive change. We hope to have the opportunity to welcome you back in the future and offer you an improved experience.Warm regards,Ms. Joey PhamMarketing and Communication ManagerPeninsula Hotel Danang
10/10 Excellent
Kasahara
11 mars 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Kasahara
Séjour de 3 nuits en mars 2024
Réponse de Ms. Joey Pham- Marketing and Communication Manager le 14 mars 2024
Dear Valued Customer,Thank you for your glowing review! We're thrilled to hear that you had a fantastic stay with us. Your feedback means the world to us and serves as a great encouragement to our team. We can't wait to welcome you back for another wonderful experience. Please don't hesitate to contact us directly if there's anything specific you'd like for your next visit.Warmest regards,Ms. Joey PhamMarketing and Communication ManagerPeninsula Hotel Danang
8/10 Bien
Hiroki
11 mars 2024
Les points forts : Infrastructures et conditions de l’hébergement
Hiroki
Séjour de 1 nuit en mars 2024
Réponse de Ms. Joey Pham- Marketing and Communication Manager le 14 mars 2024
Dear Valued Customer,It warms our hearts to receive your wonderful feedback! Thank you for taking the time to share your experience. We are thrilled to know that our efforts to make your stay exceptional were successful. Your kind words motivate us to continually strive for excellence. We look forward to the pleasure of serving you again in the future.Warm regards,Ms. Joey PhamMarketing and Communication ManagerPeninsula Hotel Danang
8/10 Bien
MAKI
10 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
MAKI
Séjour de 2 nuits en mars 2024
Réponse de Ms. Joey Pham- Marketing and Communication Manager le 14 mars 2024
Dear Valued Customer,Thank you for your glowing review! We're thrilled to hear that you had a fantastic stay with us. Your feedback means the world to us and serves as a great encouragement to our team. We can't wait to welcome you back for another wonderful experience. Please don't hesitate to contact us directly if there's anything specific you'd like for your next visit.Warmest regards,Ms. Joey PhamMarketing and Communication ManagerPeninsula Hotel Danang
10/10 Excellent
Tanaka
9 mars 2024
Tanaka
Séjour de 2 nuits en mars 2024
Réponse de Ms. Joey Pham- Marketing and Communication Manager le 4 avr. 2024
Dear Valued Customer,Thank you for your glowing review! We're thrilled to hear that you had a fantastic stay with us. Your feedback means the world to us and serves as a great encouragement to our team. We can't wait to welcome you back for another wonderful experience. Please don't hesitate to contact us directly if there's anything specific you'd like for your next visit.Warmest regards,Ms. Joey PhamMarketing and Communication ManagerPeninsula Hotel Danang
10/10 Excellent
Yuji
Voyage en famille
8 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Yuji
Séjour de 2 nuits en mars 2024
Réponse de Ms. Joey Pham- Marketing and Communication Manager le 14 mars 2024
Dear Valued Customer,Thank you for your glowing review! We're thrilled to hear that you had a fantastic stay with us. Your feedback means the world to us and serves as a great encouragement to our team. We can't wait to welcome you back for another wonderful experience. Please don't hesitate to contact us directly if there's anything specific you'd like for your next visit.Warmest regards,Ms. Joey PhamMarketing and Communication ManagerPeninsula Hotel Danang
10/10 Excellent
Jocelyn S
Voyage en famille
5 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Jocelyn S
Séjour de 6 nuits en février 2024
Réponse de Ms. Joey Pham- Marketing and Communication Manager le 8 mars 2024
Dear Valued Customer,We are sincerely grateful for your incredibly kind words about your recent stay at our hotel. Your feedback is not only valuable to us but also fuels our passion for hospitality. It was our pleasure to have you with us, and we are delighted that you enjoyed your time here. Please know that you are always welcome, and we eagerly await the opportunity to host you again.Warmest regards,Ms. Joey PhamMarketing and Communication ManagerPeninsula Hotel Danang
10/10 Excellent
Takashi
Voyage en groupe
29 févr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Takashi
Séjour de 4 nuits en février 2024
Réponse de Ms. Joey Pham- Marketing and Communication Manager le 29 févr. 2024
Dear Valued Customer,We are sincerely grateful for your incredibly kind words about your recent stay at our hotel. Your feedback is not only valuable to us but also fuels our passion for hospitality. It was our pleasure to have you with us, and we are delighted that you enjoyed your time here. Please know that you are always welcome, and we eagerly await the opportunity to host you again.Warmest regards,Ms. Joey PhamMarketing and Communication ManagerPeninsula Hotel Danang
8/10 Bien
cyn
Voyage en famille
23 févr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
cyn
Séjour de 3 nuits en février 2024
Réponse de Ms. Joey Pham- Marketing and Communication Manager le 28 févr. 2024
Dear Valued Customer,We are sincerely grateful for your incredibly kind words about your recent stay at our hotel. Your feedback is not only valuable to us but also fuels our passion for hospitality. It was our pleasure to have you with us, and we are delighted that you enjoyed your time here and we regret that the cleaning did not meet your expectations. We are committed to addressing the issues you've raised and will be working diligently to make necessary improvementsThank you for helping us identify areas where we can do better. We hope you'll give us another chance to show you the exceptional service we are capable of providing.Warmest regards,Ms. Joey PhamMarketing and Communication ManagerPeninsula Hotel Danang
8/10 Bien
Aashna
16 févr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Aashna
Séjour de 4 nuits en février 2024
Réponse de Ms. Joey Pham- Marketing and Communication Manager le 19 févr. 2024
Dear Valued Customer,We are sincerely grateful for your incredibly kind words about your recent stay at our hotel. Your feedback is not only valuable to us but also fuels our passion for hospitality. It was our pleasure to have you with us, and we are delighted that you enjoyed your time here and we regret that the bedding did not meet your expectations. We are committed to addressing the issues you've raised and will be working diligently to make necessary improvements.Thank you for helping us identify areas where we can do better. We hope you'll give us another chance to show you the exceptional service we are capable of providing.Warmest regards,Ms. Joey PhamMarketing and Communication ManagerPeninsula Hotel Danang
10/10 Excellent
ShihYi
Voyage en famille
16 févr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
ShihYi
Séjour de 4 nuits en février 2024
Réponse de Ms. Joey Pham- Marketing and Communication Manager le 19 févr. 2024
Dear Valued Customer,We are sincerely grateful for your incredibly kind words about your recent stay at our hotel. Your feedback is not only valuable to us but also fuels our passion for hospitality. It was our pleasure to have you with us, and we are delighted that you enjoyed your time here. Please know that you are always welcome, and we eagerly await the opportunity to host you again.Warmest regards,Ms. Joey PhamMarketing and Communication ManagerPeninsula Hotel Danang
10/10 Excellent
Ailada
14 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Ailada
Séjour de 2 nuits en février 2024
Réponse de Ms. Joey Pham- Marketing and Communication Manager le 15 févr. 2024
Dear Valued Customer,It warms our hearts to receive your wonderful feedback! Thank you for taking the time to share your experience. We are thrilled to know that our efforts to make your stay exceptional were successful. Your kind words motivate us to continually strive for excellence. We look forward to the pleasure of serving you again in the future.Warm regards,Ms. Joey PhamMarketing and Communication ManagerPeninsula Hotel Danang
10/10 Excellent
UKJIN
13 févr. 2024
UKJIN
Séjour de 3 nuits en février 2024
Réponse de Ms. Joey Pham- Marketing and Communication Manager le 15 févr. 2024
Dear Valued Customer,It warms our hearts to receive your wonderful feedback! Thank you for taking the time to share your experience. We are thrilled to know that our efforts to make your stay exceptional were successful. Your kind words motivate us to continually strive for excellence. We look forward to the pleasure of serving you again in the future.Warm regards,Ms. Joey PhamMarketing and Communication ManagerPeninsula Hotel Danang
8/10 Bien
Shih Chieh
Voyage en famille
12 févr. 2024
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Shih Chieh
Séjour de 4 nuits en février 2024
Réponse de Ms. Joey Pham- Marketing and Communication Manager le 15 févr. 2024
Dear Valued Customer,Thank you for taking the time to share your feedback following your recent stay at our hotel. We sincerely appreciate your kind words and are thrilled to hear that you enjoyed your overall experience with us.However, we regret to learn that the cleanliness of our facilities did not meet your expectations. Please accept our apologies for any inconvenience this may have caused. Rest assured, we take your feedback seriously and are committed to addressing the issues you've raised. Our team will be working diligently to make the necessary improvements to ensure a better experience for all our guests.Your valuable feedback helps us identify areas for improvement, and we are grateful for your insights. We hope to have the opportunity to welcome you back in the future and demonstrate the exceptional service we strive to provide.Warmest regards,Ms. Joey PhamMarketing and Communication ManagerPeninsula Hotel Danang
10/10 Excellent
Mike
11 févr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Mike
Séjour de 3 nuits en février 2024
Réponse de Ms. Joey Pham- Marketing and Communication Manager le 15 févr. 2024
Dear Valued Customer,It warms our hearts to receive your wonderful feedback! Thank you for taking the time to share your experience. We are thrilled to know that our efforts to make your stay exceptional were successful. Your kind words motivate us to continually strive for excellence. We look forward to the pleasure of serving you again in the future.Warm regards,Ms. Joey PhamMarketing and Communication ManagerPeninsula Hotel Danang
10/10 Excellent
Carol-Anne
9 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Relaxing stay
Carol-Anne
Séjour de 5 nuits en février 2024
Réponse de Ms. Joey Pham- Marketing and Communication Manager le 15 févr. 2024
Dear Valued Customer,It warms our hearts to receive your wonderful feedback! Thank you for taking the time to share your experience. We are thrilled to know that our efforts to make your stay exceptional were successful. Your kind words motivate us to continually strive for excellence. We look forward to the pleasure of serving you again in the future.Warm regards,Ms. Joey PhamMarketing and Communication ManagerPeninsula Hotel Danang
8/10 Bien
Farhad
Voyage en groupe
8 févr. 2024
Les points forts : Propreté, personnel et service, équipements
Farhad
Séjour de 2 nuits en février 2024
Réponse de Ms. Joey Pham- Marketing and Communication Manager le 15 févr. 2024
Dear Valued Customer,We are sincerely grateful for your incredibly kind words about your recent stay at our hotel. Your feedback is not only valuable to us but also fuels our passion for hospitality. It was our pleasure to have you with us. We are delighted that you enjoyed your time here and we regret that have something did not meet your expectations. We are committed to addressing the issues you've raised and will be working diligently to make necessary improvements.Thank you for helping us identify areas where we can do better. We hope you'll give us another chance to show you the exceptional service we are capable of providing.Warmest regards,Ms. Joey PhamMarketing and Communication ManagerPeninsula Hotel Danang
10/10 Excellent
Noriko
6 févr. 2024
Noriko
Séjour de 3 nuits en février 2024
Réponse de Ms. Joey Pham- Marketing and Communication Manager le 15 févr. 2024
Dear Valued Customer,It warms our hearts to receive your wonderful feedback! Thank you for taking the time to share your experience. We are thrilled to know that our efforts to make your stay exceptional were successful. Your kind words motivate us to continually strive for excellence. We look forward to the pleasure of serving you again in the future.Warm regards,Ms. Joey PhamMarketing and Communication ManagerPeninsula Hotel Danang
10/10 Excellent
Yamaya
Voyage en famille avec de jeunes enfants
5 févr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Yamaya
Séjour de 4 nuits en février 2024
Réponse de Ms. Joey Pham- Marketing and Communication Manager le 7 févr. 2024
Dear Valued Customer,Thank you for your glowing review! We're thrilled to hear that you had a fantastic stay with us. Your feedback means the world to us and serves as a great encouragement to our team. We can't wait to welcome you back for another wonderful experience. Please don't hesitate to contact us directly if there's anything specific you'd like for your next visit.Warmest regards,Ms. Joey PhamMarketing and Communication ManagerPeninsula Hotel Danang
10/10 Excellent
Lucia C
4 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Lucia C
Séjour de 7 nuits en janvier 2024
Réponse de Ms. Joey Pham- Marketing and Communication Manager le 7 févr. 2024
Dear Valued Customer,Thank you for your glowing review! We're thrilled to hear that you had a fantastic stay with us. Your feedback means the world to us and serves as a great encouragement to our team. We can't wait to welcome you back for another wonderful experience. Please don't hesitate to contact us directly if there's anything specific you'd like for your next visit.Warmest regards,Ms. Joey PhamMarketing and Communication ManagerPeninsula Hotel Danang
10/10 Excellent
CHING INN
2 févr. 2024
CHING INN
Séjour de 4 nuits en décembre 2023
Réponse de Ms. Joey Pham- Marketing and Communication Manager le 7 févr. 2024
Dear Valued Customer,Thank you for your glowing review! We're thrilled to hear that you had a fantastic stay with us. Your feedback means the world to us and serves as a great encouragement to our team. We can't wait to welcome you back for another wonderful experience. Please don't hesitate to contact us directly if there's anything specific you'd like for your next visit.Warmest regards,Ms. Joey PhamMarketing and Communication ManagerPeninsula Hotel Danang
10/10 Excellent
JAY
31 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
JAY
Séjour de 5 nuits en décembre 2023
Réponse de Ms. Joey Pham- Marketing and Communication Manager le 1 févr. 2024
Dear Valued Customer,Thank you for your glowing review! We're thrilled to hear that you had a fantastic stay with us. Your feedback means the world to us and serves as a great encouragement to our team. We can't wait to welcome you back for another wonderful experience. Please don't hesitate to contact us directly if there's anything specific you'd like for your next visit.Warmest regards,Ms. Joey PhamMarketing and Communication ManagerPeninsula Hotel Danang
10/10 Excellent
Sam
30 janv. 2024
Sam
Séjour de 4 nuits en janvier 2024
Réponse de Ms. Joey Pham- Marketing and Communication Manager le 1 févr. 2024
Dear Valued Customer,Thank you for your glowing review! We're thrilled to hear that you had a fantastic stay with us. Your feedback means the world to us and serves as a great encouragement to our team. We can't wait to welcome you back for another wonderful experience. Please don't hesitate to contact us directly if there's anything specific you'd like for your next visit.Warmest regards,Ms. Joey PhamMarketing and Communication ManagerPeninsula Hotel Danang
10/10 Excellent
Dustin
Voyage en famille
27 janv. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Dustin
Séjour de 3 nuits en janvier 2024
Réponse de Ms. Joey Pham- Marketing and Communication Manager le 29 janv. 2024
Dear Valued Customer,It warms our hearts to receive your wonderful feedback! Thank you for taking the time to share your experience. We are thrilled to know that our efforts to make your stay exceptional were successful. Your kind words motivate us to continually strive for excellence. We look forward to the pleasure of serving you again in the future.Warm regards,Ms. Joey PhamMarketing and Communication ManagerPeninsula Hotel Danang
10/10 Excellent
Juan Carlos
27 janv. 2024
Juan Carlos
Séjour de 3 nuits en janvier 2024
Réponse de Ms. Joey Pham- Marketing and Communication Manager le 29 janv. 2024
Dear Valued Customer,It warms our hearts to receive your wonderful feedback! Thank you for taking the time to share your experience. We are thrilled to know that our efforts to make your stay exceptional were successful. Your kind words motivate us to continually strive for excellence. We look forward to the pleasure of serving you again in the future.Warm regards,Ms. Joey PhamMarketing and Communication ManagerPeninsula Hotel Danang
10/10 Excellent
Thi
24 janv. 2024
Thi
Séjour de 5 nuits en décembre 2023
Réponse de Ms. Joey Pham- Marketing and Communication Manager le 26 janv. 2024
Dear Valued Customer,Thank you for your glowing review! We're thrilled to hear that you had a fantastic stay with us. Your feedback means the world to us and serves as a great encouragement to our team. We can't wait to welcome you back for another wonderful experience. Please don't hesitate to contact us directly if there's anything specific you'd like for your next visit.Warmest regards,Ms. Joey PhamMarketing and Communication ManagerPeninsula Hotel Danang
10/10 Excellent
MICHAEL
Voyage en couple
24 janv. 2024
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
MICHAEL
Séjour de 5 nuits en janvier 2024
Réponse de Ms. Joey Pham- Marketing and Communication Manager le 25 janv. 2024
Dear Valued Customer,We are sincerely grateful for your incredibly kind words about your recent stay at our hotel. Your feedback is not only valuable to us but also fuels our passion for hospitality. It was our pleasure to have you with us, and we are delighted that you enjoyed your time here. Please know that you are always welcome, and we eagerly await the opportunity to host you again.Warmest regards,Ms. Joey PhamMarketing and Communication ManagerPeninsula Hotel Danang
10/10 Excellent
Chui Fun Selina
Voyage en famille
24 janv. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Chui Fun Selina
Séjour de 1 nuit en janvier 2024
Réponse de Ms. Joey Pham- Marketing and Communication Manager le 24 janv. 2024
Dear Valued Customer,Thank you for your glowing review! We're thrilled to hear that you had a fantastic stay with us. Your feedback means the world to us and serves as a great encouragement to our team. We can't wait to welcome you back for another wonderful experience. Please don't hesitate to contact us directly if there's anything specific you'd like for your next visit.Warmest regards,Ms. Joey PhamMarketing and Communication ManagerPeninsula Hotel Danang