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Avis sur Super 8 by Wyndham Iowa City/Coralville

2 out of 5
Super 8 by Wyndham Iowa City/Coralville
611 1st Ave, Coralville, IA

Avis

7,2

Bien

Note des voyageurs de 10 (Excellent), d’après 253 avis sur 1000." "
Note des voyageurs de 8 (Bien), d’après 359 avis sur 1000." "
Note des voyageurs de 6 (Satisfaisant), d’après 205 avis sur 1000." "
Note des voyageurs de 4 (Médiocre), d’après 98 avis sur 1000." "
Note des voyageurs de 2 (Horrible), d’après 85 avis sur 1000." "

7,6/10

Propreté

8,0/10

Personnel et service

7,0/10

Équipements

7,0/10

Infrastructures et conditions de l’hébergement

7,2/10

Écoresponsabilité

Avis

10/10 Excellent

Stephanie

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Parfait
Nous avons séjourné une nuit et tout était parfait
Séjour de 1 nuit en octobre 2022
Réponse de Angela Corey GM le 13 oct. 2022
I am glad that you enjoyed your stay with us. We will see you the next time you are in the area hopefully.

2/10 Horrible

Stephanie

Voyage d’affaires
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Showed up and was told my reservation was “canceled” however I did not cancel it nor was I informed it was canceled. Luckily they were still able to book me a room. Very frustrating. Room smelled musty/moldy and not very clean. Will not be staying here again.
Séjour de 3 nuits en mai 2024
Réponse de Christina GM le 13 mai 2024
I am sorry that your reservation was cancelled the credit card you had on file may have declined, when this happens the reservation may be cancelled. If your room was unsatisfactory I did not hear about this until now.

10/10 Excellent

Judith

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Buen servicio al cliente, muy amables
Séjour de 1 nuit en mai 2024
Réponse de Christina GM le 13 mai 2024
muchas gracias senora:)

8/10 Bien

Brenda

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mai 2024
Réponse de Christina GM le 6 mai 2024
Thank you Brenda. I hope to see you again soon.

2/10 Horrible

Debra

Les points faibles : Personnel et service et infrastructures et conditions de l’hébergement
Loud rude manager who threw me out due to cat and then charged me for three days. She said oh I’m sorry you don’t have more money. Awful banging on my door at 930 and they advertise pet friendly
Séjour de 6 nuits en avril 2024
Réponse de Christina GM le 29 avr. 2024
ma'am this is a dog friendly hotel, you brought a cat, the cat was allowed to urinate and defecate all over the room, we have had to put the room out of order for at least a week to place an ozone machine in this room on order to rid the smell of cat urine and other unfriendly smells.you were charged the 150 fee because of the room damage and the amount of time that the room must be out of service.

6/10 Satisfaisant

Roger Antonio

Les points faibles : Propreté et personnel et service
Pueden mejorar con la limpieza de echo no limpia durante la estancia
Séjour de 3 nuits en avril 2024
Réponse de Christina GM le 22 avr. 2024
we do room service on the 3rd day of your stay, you can always request room service any day

6/10 Satisfaisant

Tanya

Voyage d’affaires
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Probably need to not have your employees smoking weed when you enter into the building. Trash bags laying at the end of the hallway for a few days. Remodeling needs to he done.
Séjour de 1 nuit en avril 2024
Réponse de Christina GM le 10 avr. 2024
I am sorry can you please reach out to me so I can address this.thank you Tanya.

6/10 Satisfaisant

Heather

Voyage en famille
Les points faibles : Propreté et personnel et service
Staff that checked in was not very helpful. Room and halls were dirty.
Séjour de 1 nuit en mars 2024
Réponse de Christina GM le 28 mars 2024
I am sorry to hear that your stay was not pleasant please reach out to me if there is anything I can do to help.

10/10 Excellent

Salim, Jersey City

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Nice
Séjour de 1 nuit en février 2024
Réponse de Christina GM le 26 mars 2024
Thank you Salim.

2/10 Horrible

Tami

Voyage avec des animaux de compagnie
Les points forts : Personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
There was someone talking all night in an adjacent room. People coming and going all night. And there were bags of trash in the hallway that smelled disgusting.
Séjour de 1 nuit en mars 2024
Réponse de Christina GM le 26 mars 2024
I am very sorry that you had a bad experience.

8/10 Bien

Alireza

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Everything was reasonable for the price, especially the crew and the service were great.
Séjour de 4 nuits en mars 2024
Réponse de Christina GM le 19 mars 2024
Thank you Alireza

10/10 Excellent

Lynn

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mars 2024
Réponse de Christina GM le 19 mars 2024
thank you Lynn

8/10 Bien

Stephen

Voyage en famille, Voyage avec des animaux de compagnie
Les points forts : Propreté et personnel et service
Really dated - needs a renovation. Back door wasn't secure. Water was funny tasting and came out of the sink tap fast and loud. But, it served our easy in/out purposes and the price was right.
Séjour de 1 nuit en mars 2024
Réponse de Christina GM le 19 mars 2024
thank you I appreciate your feed back I will pass this along to everyone that I can.thank you again.

6/10 Satisfaisant

Shireen

Voyage d’affaires
Les points forts : Personnel et service
Lots of people walking around in the middle of the night made it loud. Location was convenient to interstate and fast food options.
Séjour de 1 nuit en mars 2024
Réponse de Christina GM le 9 mars 2024
I do apologize about that, we have very large groups that ae staying with us for around 4 months.

10/10 Excellent

Lindsey

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en décembre 2023
Réponse de Christina GM le 26 févr. 2024
Thank you Lindsey!!!Hope to see you again soon.

6/10 Satisfaisant

Cynthia

Employees were polite.
Séjour de 1 nuit en février 2024
Réponse de Christina GM le 23 févr. 2024
Cynthia, Thank you Hope to see you again in the future.

8/10 Bien

monica

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en février 2024
Réponse de Christina GM le 17 févr. 2024
thank you Monica we loved having you!!

10/10 Excellent

Heather

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The staff greeted me promptly, room was exactly what I expected, bed and pillows were comfy, would stay here again!
Séjour de 1 nuit en février 2024
Réponse de Christina GM le 14 févr. 2024
Heather thank you for your kind words

8/10 Bien

Rosalee

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Needed something convenient and easy to get to
Séjour de 1 nuit en février 2024
Réponse de Christina GM le 14 févr. 2024
Thank you Rosalee

10/10 Excellent

Tara

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
It worked out perfect for the situation I was put in! We stayed a week staff was nice and friendly! Room was clean over all it was great!
Séjour de 7 nuits en janvier 2024
Réponse de Christina GM le 14 févr. 2024
Thank you for kind words!!

10/10 Excellent

Volodymyr

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Good
Séjour de 1 nuit en février 2024
Réponse de Christina GM le 14 févr. 2024
thank you see you again soon

8/10 Bien

Peter

Voyage d’affaires
Les points forts : Personnel et service
Les points faibles : Équipements
The area was somewhat sketchy, but the room itself was nice enough for the price.
Séjour de 2 nuits en février 2024
Réponse de Christina GM le 4 févr. 2024
thank you

10/10 Excellent

James

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Than you
Simple but accommodating. Snowy few days. Staff made a positive impact.
Séjour de 2 nuits en janvier 2024
Réponse de Christina GM le 4 févr. 2024
thank you!

2/10 Horrible

Dale

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Réponse de Christina GM le 16 janv. 2024
I am sorry Dale, Please reach out to me if there is anything I can do to help

6/10 Satisfaisant

Voyageur vérifié

Voyage en famille
Les points forts : Personnel et service
Good locaty
Séjour de 5 nuits en décembre 2023
Réponse de Christina GM le 16 janv. 2024
Thank you

8/10 Bien

Kristine

Voyage en famille
Les points forts : Propreté, personnel et service, confort de la chambre
Séjour de 1 nuit en décembre 2023
Réponse de Christina GM le 21 déc. 2023
Thank you Kristine, I hope to see you again in the future if you are ever in town again.

10/10 Excellent

April

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Not a bad value for the price
We booked this hotel mainly bc of the availability of a recliner for me to sleep in due to life-long back injuries, the reasonable price and close proximity to the University of IA hospital, where I am being treated for cancer. The room was clean and comfortable, front desk staff were very friendly and gladly brought us an extra blanket when we asked (we usually bring our own). This location also offers a continental breakfast. The only draw back was that we could hear every noise in the hall and there appears to be some long-term guests there, whom were making all of the noise. Also, there's quite a gap under the door and no weather stripping around it, which allowed for cigarette smoke to seep into our room from someone smoking out in the hall.
Séjour de 1 nuit en décembre 2023
Réponse de Christina GM le 20 déc. 2023
I am happy to hear that things were good for the most part.I am very sorry that there was smoke coming from outside your room. I will look into this, can you please reach out to me to let me know if there is anything else I can do.thank you

10/10 Excellent

Dale

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en décembre 2023
Réponse de Christina GM le 21 déc. 2023
Dale, Thank you for staying with us. :)

8/10 Bien

KIMBERLY, Land O' Lakes

Voyage en famille, Voyage avec des animaux de compagnie
Les points forts : Propreté
Les points faibles : Personnel et service et infrastructures et conditions de l’hébergement
I stated here last year and this stay was slightly better than the last time. After 3 days, my room had not been serviced (no linens, trash removed, etc) I asked that the front desk and I was told that for anyone staying for an extended length of time, they only clean the room 1 time per week and that he would put a reminder in for housekeeping. While they did clean the room the following day, it was not touched again during my entire stay. I had to go to the desk and ask for clean towels, bags for my trash.The first few days there was plenty of food for the free breakfast, but the last few days, there was only cereal and waffles. They were also out of regular coffee for several days. Everytime that I went into the dining area for the breakfast, the coffee area was always messy with spills and wrappers from the sweeteners. They do allow pets (for an additional fee) which is nice The hotel is in a convenient location. Staff were friendlhy. I felt safe here.
Séjour de 9 nuits en novembre 2023
Réponse de Christina GM le 13 déc. 2023
Kimberly, I greatly appreciate your feedback regarding your stay. I do apologize you weren't given additional room service during your stay.

10/10 Excellent

Ludim

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en novembre 2023
Réponse de Christina GM le 20 déc. 2023
thank you!! I hope to see you again soon.

6/10 Satisfaisant

Lynnette

Voyage en famille
Les points forts : Personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
The staff was very nice. The place needs a little renovation. The paint on our ceiling was coming off. The bathtub was stained.
Séjour de 1 nuit en novembre 2023
Réponse de Christina GM le 21 nov. 2023
I am sorry that your stay was not the best, we are working hard to fix all the things that are needing fixed.

4/10 Médiocre

EVA

Voyage en famille, Voyage d’affaires
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Les points faibles : Personnel et service
I didn't like the night staff or early staff was very rude
Séjour de 2 nuits en novembre 2023
Réponse de Christina GM le 21 nov. 2023
I am so sorry to hear that, I will see who I need to speak with.

2/10 Horrible

Eve

Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Door locks weak at best. Uneven floors in rooms. No elevator at all. Key card system faulty and constantly have to have key card recharged. Front desk guy never in a hurry to help customer. So you wait till he is done with what he is doing on his phone or etc. Shower little better than a trickle.
Séjour de 2 nuits en novembre 2023
Réponse de Christina GM le 21 nov. 2023
I am sorry that our key card machine was broke at the time of your stay, it has never happened before, sometimes things just break and need fixed. I will speak to the front desk.

8/10 Bien

Jan

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Was good for the price.
Séjour de 2 nuits en novembre 2023
Réponse de Christina GM le 21 nov. 2023
Thank you Jan.

2/10 Horrible

Kevin

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
BEWARE
The room was filthy. Wouldn't even take a shower because there was dirt in the tub. Reported it to the front desk, was told it would be taken care of. No one showed up!!! Would like a refund
Séjour de 1 nuit en novembre 2023
Réponse de Christina GM le 21 nov. 2023
Can you please tell me what your check in and check out date was?

2/10 Horrible

Karen

Les points faibles : Propreté
Séjour de 1 nuit en novembre 2023
Réponse de Christina GM le 21 nov. 2023
I am sorry that you did not enjoy your stay.

8/10 Bien

Amanda

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Helpful caring staff
Staff was outstanding. The keycard equipment was not working and they couldn’t make keys for anyone, so they had staff at the ready to let everyone into their rooms at all hours. They were so apologetic, but there was nothing they could do about it, they did a great job solving the problem!
Séjour de 2 nuits en novembre 2023
Réponse de Christina GM le 13 nov. 2023
I am very pleased that you had a good experience, I am very grateful. Thank you.

6/10 Satisfaisant

Stacey

Les points forts : Personnel et service
Séjour de 2 nuits en novembre 2023
Réponse de Christina GM le 14 nov. 2023
Thank you, please let me know if there is anything else I can do.

4/10 Médiocre

julie

Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Our sink didn’t drain. The tub was dirty, discolored and old. There was obvious and poorly repaired water damage on our ceiling. No kleenex. Key card machine didn’t work so we had no room keys for 24 hours
Séjour de 2 nuits en novembre 2023
Réponse de Christina GM le 13 nov. 2023
I do apologize for anything that made your stay not pleasant.

2/10 Horrible

Tanya

Voyage en famille
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The location is what I liked the most . As far as their customer service its terrible!! Thebedding smelled as though it hadnt been washed in a while! When i went to take a shower i noticed that the tub was clogged the water didnt exit at all the next morning i I didnt shower . I heard very large dogs barking loudly all times of night !! In other words I will give this hotel a 1 as a reference
Séjour de 1 nuit en novembre 2023
Réponse de Christina GM le 7 nov. 2023
I do apologize about your stay, I will speak to the front desk people immediately. I will have my maintenance person get the clog fixed asap now that it has been reported. We do allow dogs, if the dogs were a nuisance I could have spoke to the guest and asked them to please keep them as quiet as possible.please reach out to me if there is anything I can do.

6/10 Satisfaisant

Nigel Palani

Voyage en couple
Les points forts : Propreté, personnel et service, équipements
All the entrance doors would not work with the electronic key. My room key would only work periodically... Very inconvenient
Séjour de 1 nuit en novembre 2023
Réponse de Christina GM le 6 nov. 2023
I do apologize the key cards are very sensitive to any magnetics.

8/10 Bien

Carolyn

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Nice place
Decent enough place. The hotel and rooms appear to be updated; nice decor. Some of the painting and trim is sloppy, but didn't affect our stay. Comfortable beds and furniture. The staff was outstanding! All three gentlemen at the front desk were friendly and professional. I enjoyed talking with them. The only negative thing is they do not have an elevator; stairs only to second and third floors. There is a ramp to the lower level room. They were nice enough to switch our room to the lower level to accommodate my issues with stairs.
Séjour de 2 nuits en novembre 2023
Réponse de Christina GM le 6 nov. 2023
I am pleased to hear that we could at least get you into a room that worked for you.

8/10 Bien

Lana

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en octobre 2023
Réponse de Christina GM le 26 oct. 2023
Thank you Lana.

6/10 Satisfaisant

Steve

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Les points faibles : Équipements
Breakfast was very poor.
Séjour de 1 nuit en octobre 2023
Réponse de Christina GM le 25 oct. 2023
I do apologize about that, Wyndham sets the standards for us on what we are able to serve.

10/10 Excellent

Kimberly

Séjour de 1 nuit en octobre 2023
Réponse de Christina GM le 14 nov. 2023
Thank you Kimberly!

6/10 Satisfaisant

Rebecca

Voyage en famille, Voyage en groupe
Les points forts : Personnel et service
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
You get what you pay for
The guys at the front desk were great. The room was not very clean. We had different types of blankets on the beds and it smelled like feet. ‘Breakfast’ was some packaged pastries and machine coffee, which was fine. There was a microwave and fridge in the room which was nice.
Séjour de 2 nuits en octobre 2023
Réponse de Christina GM le 23 oct. 2023
I am very sorry for everything, I will share these with my headhouse keeper.

4/10 Médiocre

Christina

Voyage en famille
Les points forts : Personnel et service
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
The staff were friendly but the hotel was in poor condition.
Séjour de 1 nuit en octobre 2023
Réponse de Christina GM le 23 oct. 2023
I am very sorry for this, we are trying to work on it.

4/10 Médiocre

Colson M

Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en octobre 2023
Réponse de Christina GM le 17 oct. 2023
I am sorry that you did not enjoy your stay, please reach out to me if there is anything I can do.

8/10 Bien

Mike

Voyage avec des animaux de compagnie
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
It exactly fit my needs
Séjour de 1 nuit en octobre 2023
Réponse de Christina GM le 16 oct. 2023
Thank you Mike.

4/10 Médiocre

Adrian

Staff was very friendly. No hot water for shower this morning.
Séjour de 1 nuit en octobre 2023
Réponse de Christina GM le 16 oct. 2023
I am sorry about the hot water, could you please tell me what room that you were in so that I can get that repaired.