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Avis sur Country Inn & Suites by Radisson, Conway, AR

2.5 out of 5
Country Inn & Suites by Radisson, Conway, AR
750 Amity Road, Conway, AR

Avis

8,4

Très bien

Note des voyageurs de 10 (Excellent), d’après 497 avis sur 1001." "
Note des voyageurs de 8 (Bien), d’après 279 avis sur 1001." "
Note des voyageurs de 6 (Satisfaisant), d’après 117 avis sur 1001." "
Note des voyageurs de 4 (Médiocre), d’après 58 avis sur 1001." "
Note des voyageurs de 2 (Horrible), d’après 50 avis sur 1001." "

8,4/10

Propreté

8,8/10

Personnel et service

7,8/10

Équipements

8,2/10

Infrastructures et conditions de l’hébergement

7,8/10

Écoresponsabilité

Avis

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre

8/10 Bien

Robert

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Clean room nice facility
Séjour de 2 nuits en mai 2024
Réponse de Manager le 13 mai 2024
Hello Robert,We are glad to hear that you enjoyed our clean rooms and facilities during your stay. Your feedback is valuable to us, and we hope to welcome you back in the future for another great experience.

10/10 Excellent

Philomina

I do have good time, rooms and employees are very nice.
Séjour de 1 nuit en mai 2024
Réponse de Manager le 11 mai 2024
Hello Philomina,We appreciate your kind words about our rooms and staff. It's great to hear that you had a good time during your stay. If you have any other feedback or suggestions, feel free to reach out to our management team.

10/10 Excellent

Michael

Les points forts : Infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mai 2024
Réponse de Manager le 11 mai 2024
Hello Michael,We're delighted to hear that you thoroughly enjoyed your stay with us! If you have any more details to share about your experience, please don't hesitate to contact us. We hope to welcome you back soon for another fantastic stay!

8/10 Bien

Todd

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Nice
Séjour de 1 nuit en avril 2024
Réponse de Manager le 10 mai 2024
Hello Todd, Thank you for taking the time to share your feedback with us. We appreciate your kind words and are glad to hear that you enjoyed your stay with us. If you have any further comments or suggestions, please feel free to reach out to our management team directly. We hope to welcome you back in the future.

10/10 Excellent

Bryn

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The property was lovely. Very relaxing environment.
Séjour de 1 nuit en mai 2024
Réponse de Manager le 4 mai 2024
Hello Bryn,We are delighted to hear that you found our property lovely and enjoyed the relaxing environment. Your positive feedback is greatly appreciated and we hope to welcome you back in the future for another wonderful stay.

10/10 Excellent

Dennis

Voyage en couple
Friendly staff, conveniently located
Séjour de 1 nuit en avril 2024
Réponse de Manager le 23 avr. 2024
Hello Dennis,We appreciate your positive feedback about our friendly staff and convenient location. Our team always strives to provide exceptional service. Should you have any further comments or suggestions, please feel free to reach out to our management team directly. Thank you again for choosing to stay with us.

6/10 Satisfaisant

Sandy

Needs remodeling lower molding is moldy in the bathroom. Stains all over the furniture . Breakfast was few choices and overflowing trash Check in was easy and convenient! Attendant was super nice and professional!
Séjour de 1 nuit en avril 2024
Réponse de Manager le 16 avr. 2024
Hello Sandy, Thank you for sharing your feedback with us. We appreciate your compliments on the easy check-in process and our friendly staff. We take all comments seriously and will address your concerns internally. We strive to provide a comfortable stay for all our guests.

10/10 Excellent

Denise, Hot Springs

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Staff were kind helpful and professional
Séjour de 2 nuits en avril 2024
Réponse de Manager le 15 avr. 2024
Hello Denise,We appreciate your kind words regarding our staff members. It is wonderful to hear that they provided you with excellent service during your stay. Please know that our team strives to offer top-notch hospitality to all our guests. Thank you for taking the time to share your positive experience with us.

10/10 Excellent

David

Séjour de 2 nuits en avril 2024
Réponse de Manager le 26 avr. 2024
Hello David,We appreciate your rating and are thrilled to hear that you had such a fantastic perfect experience during your stay. We strive to provide exceptional service and it's reviews like yours that motivate us to keep doing what we do best. We hope to have the pleasure of welcoming you back in the future for another outstanding stay.

8/10 Bien

Constance

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The property was clean and the room mostly kept. Bed and pillows clean and comfy. Staff very friendly
Séjour de 1 nuit en mars 2024
Réponse de Manager le 27 mars 2024
Hello Constance,We appreciate your kind comments about the cleanliness of the hotel, comfort of the bed, and the friendliness of our staff. It's wonderful to hear you enjoyed your stay with us! If you have any further feedback to share, please feel free to reach out to our management team.

10/10 Excellent

Carolyn

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mars 2024
Réponse de Manager le 27 mars 2024
Hello Carolyn,We are delighted to hear that you enjoyed your stay with us! We look forward to welcoming you back in the future for another fantastic experience.

10/10 Excellent

Laurel

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mars 2024
Réponse de Manager le 24 mars 2024
Hello Laurel,We are thrilled to hear that you had a wonderful experience at our hotel! We look forward to welcoming you back soon for another exceptional stay.

10/10 Excellent

David

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
y
Séjour de 3 nuits en mars 2024
Réponse de Manager le 20 mars 2024
Hello David,Thanks for rating us. Your five-star rating is greatly appreciated. We are thrilled to hear that you enjoyed staying in our hotel. Thank you so much, waiting to serve you again!

6/10 Satisfaisant

Dennis

Les points forts : Personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
Good location, easy checking, room furnishing need major update, old and soiled.
Séjour de 1 nuit en mars 2024
Réponse de Manager le 19 mars 2024
Hello Dennis,We appreciate your positive comments on our location and check-in process. Your feedback on the room furnishing is duly noted, and we will share it with our management for future improvements. Thank you for choosing to stay with us, and we hope to welcome you back for an enhanced experience.

10/10 Excellent

Carrie

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great place to stay at!
Séjour de 1 nuit en mars 2024
Réponse de Manager le 20 mars 2024
Hello Carrie,We are delighted to hear that you had a positive experience during your stay with us. Our team works hard to ensure all our guests have an enjoyable time. Thank you for choosing to stay with us!

6/10 Satisfaisant

Sarah K

Voyage en famille
Les points forts : Propreté et personnel et service
It was safe and quiet. The pool is really small. It's so small that it's hard to even use it if anyone else is there. Breakfast wasn't great and the beds are hard but pretty typical.
Séjour de 1 nuit en mars 2024
Réponse de Manager le 19 mars 2024
Hello Sarah K, Thank you for sharing your feedback with us. We appreciate knowing you felt safe and enjoyed the peaceful environment. We'll take note of your comments regarding the pool size and breakfast for future improvements. Our aim is to ensure all guests have a comfortable stay within our offerings.

10/10 Excellent

Lisa

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mars 2024
Réponse de Manager le 22 mars 2024
Hello Lisa,We are delighted to hear that you had a wonderful experience during your stay at our hotel! If you have any further comments or suggestions, please don't hesitate to reach out to us directly. We hope to welcome you back soon!

6/10 Satisfaisant

Drew

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Kind of complicated to get to. Just one of a bunch of motels by the interstate. Ok place to stay off the road.
Séjour de 1 nuit en mars 2024
Réponse de Manager le 18 mars 2024
Hello Drew, We appreciate your feedback and are glad to hear you found our location convenient for your travels. If you have any suggestions on how we can enhance your experience in the future, we'd love to hear them.

6/10 Satisfaisant

Kimberly, Kansas City

Voyage en famille
Les points forts : Personnel et service
Les points faibles : Propreté
Great location. We love Country inn typically however this one was definitely disappointing. The carpet, couch, chairs and tile in our room was gross. The shower dripped all night. I wouldn’t let anyone sit in the chair it was so badly stained and dirty. If I could upload pictures I would. The wall paint was chipping. The edges and corners of the floor were very dirty with dust and grime. I don’t think the edges had been cleaned in months. Lots Hairs found on the bed and sheets. Breakfast was ok as usual though we’ve had better at Country Inn. I normally don’t leave reviews but we won’t stay at this Country inn again.
Séjour de 1 nuit en mars 2024
Réponse de Manager le 17 mars 2024
Hello Kimberly,We appreciate your feedback and apologize for any inconvenience you experienced during your stay. We take cleanliness and maintenance seriously and will address your concerns with our team. Please reach out to our management team directly to discuss your stay in more detail.

10/10 Excellent

Angeline

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The staff was amazing! Clean rooms!! Will stay here everytime we go to Conway!
Séjour de 1 nuit en décembre 2023
Réponse de Manager le 16 mars 2024
Hello Angeline,We are thrilled to hear that you enjoyed the exceptional service provided by our staff and the cleanliness of our rooms during your stay with us. We appreciate your loyalty and look forward to welcoming you back on your future visits to Conway!

10/10 Excellent

Marlene

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very nice comfortable room. Front desk staff very friendly and cares about the quality and service this hotel provides. Making sure I’m happy with my room and if I needed anything not to hesitate calling the front desk.Feel right at home here I booked another nights stay.😄😎😊
Séjour de 1 nuit en mars 2024
Réponse de Manager le 16 mars 2024
Hello Marlene,We are delighted to hear that you enjoyed your stay and felt welcome by our friendly staff. It's wonderful to know that you found your room comfortable and felt at home. Should you have any future accommodation needs, we would be thrilled to welcome you back for another enjoyable stay at our hotel.

4/10 Médiocre

Aaron

Voyage d’affaires
Les points forts : Personnel et service
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
Dirty old and worn out. Needs a deep cleaning. No hot water for shower.
Séjour de 1 nuit en mars 2024
Réponse de Manager le 14 mars 2024
Hello Aaron, We appreciate your feedback and regret to learn of your experience. Ensuring the highest standards of cleanliness is our priority. We encourage guests to reach out to management with any concerns during their stay for immediate resolution. Thank you for bringing this to our attention.

2/10 Horrible

Destanee

Voyage en famille avec de jeunes enfants
Les points forts : Personnel et service
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
Property is outdated. Carpet is nasty. Bathroom was awful. Only had 15 mins of hot water.
Séjour de 2 nuits en mars 2024
Réponse de Manager le 14 mars 2024
Hello Destanee, We appreciate your feedback and regret to hear about your experience. Guest satisfaction is important to us, and we will address these areas for improvement to enhance future stays.

10/10 Excellent

Jenny

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mars 2024
Réponse de Manager le 12 mars 2024
Hello Jenny,We are thrilled to hear that you had a wonderful stay at our hotel! We hope to welcome you back again soon for another fantastic experience.

4/10 Médiocre

Kristina

Voyage en famille, Voyage d’affaires
Les points forts : Personnel et service
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Toilet seat was broke , broken tiles on the bathroom floor the carpet was old and worn, beds were poorly made had to find a plug for coffee maker breakfast was limited
Séjour de 1 nuit en mars 2024
Réponse de Manager le 9 mars 2024
Hello Kristina,We appreciate your feedback and apologize for any inconvenience you experienced during your stay. It's important to us that our guests feel comfortable, so we will address these areas for improvement. We hope you consider staying with us again in the future to experience the changes we've made.

10/10 Excellent

Shannon

Séjour de 1 nuit en mars 2024
Réponse de Manager le 29 mars 2024
Hello Shannon,We are delighted to hear that you had an outstanding stay with us! We look forward to welcoming you back in the future for another memorable experience.

10/10 Excellent

Ingrid

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Friendly and quiet. Very convenient. I would stay here again in the future.
Séjour de 1 nuit en mars 2024
Réponse de Manager le 9 mars 2024
Hello Ingrid,We are delighted to hear that you found our hotel friendly, quiet, and convenient. It's wonderful to know you would consider staying with us again in the future. We appreciate your feedback and hope to welcome you back soon.

10/10 Excellent

Jeffrey

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en février 2024
Réponse de Manager le 2 mars 2024
Hello Jeffrey,We are delighted to hear that you had a wonderful stay at our hotel. It was a pleasure having you as our guest and we hope to welcome you back soon.

8/10 Bien

Deanna

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I needed a room unexpectedly and they accommodated me.
Séjour de 1 nuit en février 2024
Réponse de Manager le 29 févr. 2024
Hello Deanna, We are glad to hear that we could accommodate your last-minute needs during your stay. Your comfort and convenience are always our top priorities. Should you require any assistance in the future, please do not hesitate to reach out to our team.

4/10 Médiocre

Kirk, Shreveport

Voyage en couple
Les points forts : Personnel et service
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en février 2024
Réponse de Manager le 18 févr. 2024
Hello Kirk,We are sorry to hear that your stay did not meet your expectations. Please do not hesitate to contact us directly to discuss any concerns you may have had during your time with us. We value your feedback and aim to improve our services.

8/10 Bien

Leslie

Voyage en famille, Voyage d’affaires
Friendly staff to greet you when you arrive.
Séjour de 1 nuit en février 2024
Réponse de Manager le 14 févr. 2024
Hello Leslie, Thank you for your kind feedback regarding our friendly staff. We are delighted to know that you received a warm welcome upon your arrival. It was our pleasure to make your stay enjoyable. We look forward to welcoming you back in the future.

4/10 Médiocre

frausto

Voyage d’affaires, Voyage en couple
Les points forts : Propreté
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
-
Séjour de 2 nuits en février 2024
Réponse de Manager le 9 févr. 2024
Hello frausto,Thank you for taking the time to share your feedback about your recent stay with us. We apologize for any inconvenience you experienced and appreciate your input. We are always striving to improve our guest experiences and will take your comments into consideration for future improvements. Should you have any further concerns, please reach out to our management team directly.

8/10 Bien

James W

Séjour de 1 nuit en février 2024
Réponse de Manager le 9 févr. 2024
Hello James W,Thank you for choosing our hotel for your stay! We appreciate your positive rating and are glad to hear that you had a satisfactory experience. If you have any specific feedback or suggestions, please don't hesitate to reach out to us directly. We hope to welcome you back in the future for another enjoyable stay.

10/10 Excellent

LISA

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Very great selection for breakfast.
Séjour de 1 nuit en février 2024
Réponse de Manager le 8 févr. 2024
Hello LISA,Thank you for your positive feedback on our breakfast selection. We strive to provide a wide range of options to cater to our guests' preferences. We appreciate your kind words and hope to welcome you back in the future.

10/10 Excellent

Danita, Kansas City

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The gentleman that checked us in was welcoming and knowledgeable.
Séjour de 2 nuits en février 2024
Réponse de Manager le 6 févr. 2024
Hello Danita,Thank you for your positive feedback about our welcoming and knowledgeable front desk staff. We greatly appreciate your kind words and are delighted to hear that your check-in experience was pleasant. We always strive to provide exceptional service to all our guests. Should you have any further inquiries or concerns, please do not hesitate to reach out to our management team. We hope to have the opportunity to welcome you back in the future.

8/10 Bien

Teresa

Séjour de 1 nuit en janvier 2024
Réponse de Manager le 22 mars 2024
Hello Teresa, We appreciate you choosing our hotel for your stay. If there's anything specific you would like to share about your experience, we encourage you to reach out to us directly. We value your feedback and would love to address any concerns you may have. We hope to welcome you back in the future for an even better stay.

10/10 Excellent

pamela

Great property and the staff is amazing. Amber was so helpful. Place could use a bit of modernization but it is clean, quiet and serves the purpose. Would definitely stay here again.
Séjour de 1 nuit en janvier 2024
Réponse de Manager le 26 janv. 2024
Hello pamela,Thank you for your positive feedback! We're delighted to hear that you enjoyed your stay with us and that our staff, especially Amber, provided excellent service. We appreciate your suggestion about modernization and will take it into consideration. We hope to have the pleasure of welcoming you back in the future.

2/10 Horrible

Voyageur vérifié

Voyage en famille
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Roaches in the room
There was Roaches in the room. Traveling with my 88 year old mother. Gross Roaches. I have pictures but it won't let me download them.
Séjour de 1 nuit en janvier 2024
Réponse de Manager le 20 janv. 2024
Dear Guest,We apologize for any inconvenience you and your mother may have experienced during your stay. Our team takes cleanliness and pest control very seriously, and this is not the standard we strive for. We encourage you to reach out to our management team directly so we can address your concerns further. Thank you for bringing this to our attention.

10/10 Excellent

LaTrisha

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Happy Sleep
Would definitely stay again! Very clean, nice, friendly staff, great breakfast and quiet!!
Séjour de 1 nuit en janvier 2024
Réponse de Manager le 17 janv. 2024
Hello LaTrisha,Thank you for your kind review! We are delighted to hear that you had a wonderful stay at our hotel. It's great to know that you found our rooms clean and comfortable, our staff friendly, and enjoyed our breakfast. We look forward to welcoming you back in the future for another enjoyable experience.

10/10 Excellent

Nancy

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Snow stay
Great service! Gabby was wonderful and very helpful during our unexpected longer stay. Food was great! Very quiet and clean.
Séjour de 1 nuit en janvier 2024
Réponse de Manager le 18 janv. 2024
Hello Nancy,Thank you for taking the time to share your positive experience with us! We are delighted to hear that Gabby provided excellent service and was able to assist you during your extended stay. It's great to know that you enjoyed the food and found the hotel to be quiet and clean. We appreciate your feedback and hope to welcome you back in the future!

8/10 Bien

leonard

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en janvier 2024
Réponse de Manager le 14 janv. 2024
Hello leonard,Thank you for choosing our hotel for your stay! We appreciate your rating and are glad to hear that you had a positive experience. If you have any additional feedback or suggestions, please feel free to reach out to us directly so we can further enhance your future stays. We hope to welcome you back soon!

10/10 Excellent

Jason

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 3 nuits en décembre 2023
Réponse de Manager le 13 janv. 2024
Hello Jason,Thank you for choosing our hotel for your stay! We are thrilled to hear that you had such a wonderful experience. We strive to provide exceptional service and it is always rewarding to know that we have succeeded. We look forward to welcoming you back in the future.

6/10 Satisfaisant

Kerry

Séjour de 2 nuits en janvier 2024
Réponse de Manager le 10 janv. 2024
Hello Kerry, Thank you for choosing our hotel for your stay. We appreciate your feedback and apologize if we did not fully meet your expectations. We encourage you to reach out to us directly with any specific feedback you may have so that we can address it accordingly. Your satisfaction is our top priority and we hope to have the opportunity to welcome you back in the future for an improved experience.

10/10 Excellent

rick

Séjour de 1 nuit en janvier 2024
Réponse de Manager le 26 janv. 2024
Hello rick,Thank you for choosing our hotel for your stay. We are delighted to hear that you had a wonderful experience with us. If there is anything else we can do for you in the future, please do not hesitate to reach out to us. We hope to welcome you back soon!

10/10 Excellent

Brenda

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This Hotel cost us $20 more than another we stayed at before in this area and I would gladly pay it again! Very, very nice place alot better than other one. We will definitely stay again! Staff were very nice and accomdating. You don't have to checkout till 12:00 Am and rooms are very clean, roomy and nice. Breakfast is very good with variety and over at 10:30. There is exercise room and nice indoor pool. Very quiet and peaceful. My suggestion for a good nite sleep.
Séjour de 1 nuit en décembre 2023
Réponse de Manager le 3 janv. 2024
Hello Brenda,Thank you for choosing to stay with us and for your kind words. We are delighted to hear that you had a pleasant experience at our hotel. It is wonderful to know that you found our rooms clean, roomy, and comfortable. We're glad you enjoyed our complimentary breakfast, as well as our exercise room and indoor pool. We look forward to welcoming you back for another enjoyable stay in the future.

8/10 Bien

john

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en décembre 2023
Réponse de Manager le 2 janv. 2024
Hello john, We appreciate your recent stay at our hotel. If you have any specific feedback, we encourage you to kindly reach out to us directly. We value your experience and look forward to welcoming you back in the future.

6/10 Satisfaisant

Letitia

Voyage en famille
Les points forts : Propreté et personnel et service
The hot tub is no longer exists a d are toilet would not work correctly. However, the staff was pleasant and the breakfast was good.
Séjour de 1 nuit en décembre 2023
Réponse de Manager le 2 janv. 2024
Hello Letitia,Thank you for taking the time to share your feedback with us. We appreciate your kind words about our friendly staff and delicious breakfast. We apologize for any inconvenience caused by the hot tub being unavailable and the issue with the toilet. We appreciate your understanding and hope you had an enjoyable stay overall.

10/10 Excellent

Kathy

Voyage en couple
Séjour de 1 nuit en décembre 2023
Réponse de Manager le 30 déc. 2023
Hello Kathy,Thank you for choosing our hotel for your stay! We are delighted to hear that you had an excellent experience during your time with us. If you have any further feedback or suggestions, please don't hesitate to reach out to us directly. We hope to have the opportunity to welcome you back in the future.

10/10 Excellent

KAREN, Haysville

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Desk clerk was very friendly. Room was clean, breakfast good.
Séjour de 2 nuits en décembre 2023
Réponse de Manager le 21 déc. 2023
Hello KAREN,Thank you for sharing your positive feedback about our friendly desk clerk, clean rooms, and good breakfast. We appreciate your kind words and are glad that you had a pleasant experience with us. We strive to provide excellent service and a comfortable stay for all our guests. Should you have any future stays, we look forward to welcoming you back.