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Avis sur Quality Inn South

2.5 out of 5
Quality Inn South
1410 Harrison Road, Colorado Springs, CO

Avis

8,4

Très bien

Note des voyageurs de 10 (Excellent), d’après 462 avis sur 1001." "
Note des voyageurs de 8 (Bien), d’après 357 avis sur 1001." "
Note des voyageurs de 6 (Satisfaisant), d’après 104 avis sur 1001." "
Note des voyageurs de 4 (Médiocre), d’après 40 avis sur 1001." "
Note des voyageurs de 2 (Horrible), d’après 38 avis sur 1001." "

8,4/10

Propreté

9,0/10

Personnel et service

8,2/10

Équipements

8,0/10

Infrastructures et conditions de l’hébergement

8,0/10

Écoresponsabilité

Avis

10/10 Excellent

Marc

Séjour de 1 nuit en octobre 2023
Réponse de janelle le 14 nov. 2023
Thank you Marc for your review rating.

8/10 Bien

Hélène

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Très bien
Hôtel familial , service , confort et propreté au rendez vous ...
Séjour de 2 nuits en août 2019

6/10 Satisfaisant

Stéphane

Les points forts : Propreté
Les points faibles : Personnel et service
Oui mais
3 points négatifs: - Le personnel à l'accueil n'est pas avenant - Nous sommes arrivés à 14h20 et c'est bien la première fois que l'on nous demande 20$ pour une arrivée avant 15h00, ce qui n'est pas prévu dans le descriptif de l'hôtel. On peut douter que le personnel met les 20$ dans leur poche. Nous avons bien évidemment attendu 15h00 pile. - Le spa avait une eau sale et du sable au fond.
Séjour de 1 nuit en juin 2019
Réponse de JED le 4 juil. 2019
Hello, I apologize for my staff not making you feel welcome at check in. Traveling can be stressful enough without encountering rude behavior at the place you plan on resting during your trip. I will address this situation with the front desk staff. Thank you for letting me know. John Davis Front Office Manager Quality Inn South

6/10 Satisfaisant

Mary

Voyage en couple
Les points forts : Propreté et personnel et service
Les points faibles : Équipements
The staff was friendly and breakfast area kept clean. Building is dated and surrounding neighborhood is run down.
Séjour de 3 nuits en mai 2024
Réponse de Janelle le 21 mai 2024
Mary, Thank you for your recent stay and for rating us at 3/5. Your experience matters, and we're pleased that you found your stay enjoyable. We're committed to continuous improvement, and your feedback helps us immensely. If there's anything you'd like us to focus on for a future visit, please don't hesitate to let us know. Looking forward to serving you even better next time.

8/10 Bien

Rose

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great amenities and breakfast.
Séjour de 2 nuits en mai 2024
Réponse de Janelle le 21 mai 2024
Rose, We appreciate your choice to stay with us and for sharing your thoughts through a 4/5 rating. Your feedback is important to us, and we're glad you had a good experience. If there are specific areas where you feel we could enhance your stay in the future, we'd love to hear your insights. We hope to have the pleasure of welcoming you back for a 5-star experience.

10/10 Excellent

John

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mai 2024
Réponse de Janelle front desk agent le 21 mai 2024
John, Thank you for your recent stay and for awarding us a perfect rating. Your glowing feedback made our day! We're dedicated to providing memorable experiences, and your satisfaction lets us know we're on the right track. We eagerly await your next visit and the chance to exceed your expectations once more.

10/10 Excellent

Alisha

Voyage en famille avec de jeunes enfants, Voyage en famille, Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great food service nice place
Séjour de 3 nuits en janvier 2024
Réponse de Janelle le 21 mai 2024
Alisha, Thank you so much for your stellar rating! This means a lot to us. Hope you enjoyed your visit and, we look forward to welcoming you back the next time you visit the area.

8/10 Bien

Bonnie

Les points faibles : Infrastructures et conditions de l’hébergement
Very outdated and lousy fixtures.
Séjour de 1 nuit en mai 2024
Réponse de Janelle le 21 mai 2024
Bonnie, Thank you for stopping by;we are sorry to see we missed the mark with you. We appreciate your feedback, as it’s helping us to improve and ensure a better experience for all. Take care Bonnie.

8/10 Bien

Alex

Les points forts : Propreté, personnel et service, équipements
Not as up to date as Garden of Gods Quality Inn & their beds were more supportive!
Séjour de 5 nuits en mai 2024
Réponse de Janelle le 14 mai 2024
Alex, Thank you for taking the time to leave us a rating of your recent stay at our hotel. We are thrilled to hear that you had an enjoyable experience and appreciate your 4-star rating. We are always striving to provide our guests with exceptional service and amenities, and we are glad to hear that we were able to meet your expectations despite the age of our building, and minimal dislike of the sturdiness of the bed in the room that you were provided. If there is anything that we can do to make your next stay even better, please do not hesitate to let us know. We look forward to welcoming you back to our hotel in the future!

8/10 Bien

Audrey

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Staff were extremely nice and pleasant. Lobby area and entrance when walking in was very welcoming and kept very clean.
Séjour de 4 nuits en mai 2024
Réponse de Janelle le 11 mai 2024
Hello there Audrey, We thank you for taking the time to leave us a rating of your recent stay at our hotel. We are thrilled to hear that you had an enjoyable experience and appreciate your 4-star rating. We are always striving to provide our guests with exceptional service and amenities, and we are glad to hear that we were able to meet your expectations. If there is anything that we can do to make your next stay even better, please do not hesitate to let us know. We look forward to welcoming you back to our hotel in the future!

2/10 Horrible

Mary

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The hotel was in a very bad area..
Séjour de 1 nuit en mai 2024
Réponse de Janelle le 11 mai 2024
Thank you for your recent stay. Your experience matters, and we're sorry that you did not feel to comfortable with the surrounding area. We're committed to continuous improvement, and your feedback helps us immensely. If there's anything you'd like us to focus on within our physical hotel for our future guests, please don't hesitate to let us know.

8/10 Bien

DELORES

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en mai 2024
Réponse de Janelle le 11 mai 2024
DELORES, Thank you so much for taking the time to rate us. We hope to have you back with us soon!

10/10 Excellent

Maria del rubi rodriguez

Les points forts : Propreté et personnel et service
Muy relajante
Séjour de 1 nuit en avril 2024
Réponse de Janelle le 11 mai 2024
Maria del rubi rodriguez,We appreciate you for taking a moment to answer our post stay survey. Our thoughts go with you wherever your travels lead. Take care.

10/10 Excellent

Celia

Voyage en famille, Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Nice breakfast
Séjour de 1 nuit en avril 2024
Réponse de JMM le 11 mai 2024
Celia, thank you for stopping by, please come again anytime.

10/10 Excellent

Michael

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2024
Réponse de JMM le 11 mai 2024
Michael, we thank you for staying with us. We appreciate your business.

8/10 Bien

Brenton

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The bed was really comfortable! But when you check in, they have a sign warning you about potential break-ins in the parking lot. It’s a little unnerving. There are security cameras on the side opposite the pool, so just park there.
Séjour de 1 nuit en avril 2024
Réponse de Janelle le 27 avr. 2024
Brenton, we thank you for your valuable feedback. I appreciate the fact that you took time to skim over the notices that are posted on the receptionist desk, however, the message we are trying to get across is that there are potential break-ins while travelers are traveling no matter the destination. We also provide our own recommendations as a friendly reminder to our guest in hopes that it may prevent them from having to experience the negative consequences of break-ins. I really appreciate the fact that you also were aware of our camera position and for relaying this info to future staying guest. Take care Brenton. and please come again if ever in our local area. We would enjoy having you stay.

10/10 Excellent

Jesse

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I thought it was incredible how much value I received for the price I paid. I had a microwave and fridge, as well as a continental breakfast, pool, hot tub, and exercise room. It truly had everything I needed!
Séjour de 2 nuits en avril 2024
Réponse de Janelle le 17 avr. 2024
Jesse, Thank you so much for leaving such a great response regarding your experiences you had with our staff and hotel. We truly value positive feedback from our guest, as it brings the 'worth while' to our positions. We are so happy that our services were pleasing to you and we sure do hope that you will continue to stay with us here at the Quality inn South whenever you are around the surrounding area. Until we meet again, from our family to yours, take care.

10/10 Excellent

DANIEL

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Staff was wonderful. Janelle at front desk very friendly and informative. Food area well stocked and clean.
Séjour de 2 nuits en avril 2024
Réponse de Janelle le 17 avr. 2024
Thank you DANIEL for leaving your response to our survey. I am so honored to have assisted you when needed, and thank you so much for the nice shout out. Please consider coming again if ever in our local area. We would love to have you. Take care.

10/10 Excellent

Abby

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Wonderful stay. Super comfy beds. Great breakfast in the morning. Pool and hot tub were very clean.
Séjour de 1 nuit en avril 2024
Réponse de Janelle le 17 avr. 2024
Abby, we are thrilled to know that you had enjoyed your time spent in our hotel. We take pride in providing our guest with a Quality performance and stay. I will pass the compliments forward to our great maintenance team regarding the pool and hot tub cleanliness, I am positive they will be happy to hear that their great efforts are noticed. Take care and we hope to see you back someday soon. Bye for now!

10/10 Excellent

Palaysha

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
It was a great stay I loved the pool.
Séjour de 2 nuits en mars 2024
Réponse de Janelle le 10 avr. 2024
Palaysha, we are happy to read that you enjoyed our pool. Thank you for staying with us, we hope that you will come again anytime you are in the area. We would love to have you! From us to you, take care.

8/10 Bien

Jacqueline

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Clean, quiet
Séjour de 1 nuit en mars 2024
Réponse de Janelle le 25 mars 2024
Jacqueline, Thank you so much for your review we hope that you would consider returning sometime in the future. Take care and thanks for staying with us.

10/10 Excellent

Megan, Brighton

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Breakfast was amazing and a wide spread all choices for kids!
Séjour de 2 nuits en mars 2024
Réponse de Janelle le 25 mars 2024
Megan, we really valued having you and your family stay with us. Please take care, and we shall see you another time.

10/10 Excellent

Jeremy

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nice a nd clean
Séjour de 1 nuit en mars 2024
Réponse de Janelle le 23 mars 2024
Jeremy, Your a rock star. Thank you for the 5-star rating! Please keep us in mind whenever you are driving through. Take care and see you when we see you!

6/10 Satisfaisant

Sharry

Voyage en famille
Les points forts : Propreté, personnel et service, équipements
Didn't like -- the bed was awful!!!!! -- the faucet dripped. -- the room needed a little bit of repair.
Séjour de 3 nuits en mars 2024
Réponse de Janelle le 23 mars 2024
Sharry, Thank you for leaving some type of feedback on your stay. We are sorry to hear that you were not to impressed with the room that were given to you. Any issues that you had could have been brought to the front desk staff members attention and we would have made it our mission to find you a more suitable room to stay in. Slowly we are refurbishing our rooms, so it is unfortunate to hear that this were one that had yet been worked on. Thank you for taking the time to leave a response to our survey, and thank you for coming by. Take care

8/10 Bien

Karina

Les points forts : Infrastructures et conditions de l’hébergement
Séjour de 5 nuits en mars 2024
Réponse de Janelle le 16 mars 2024
Karina thank you for rating your stay with us. We hope to see you again sometime.

8/10 Bien

Debra

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The staff was very friendly. The breakfast was good.
Séjour de 4 nuits en mars 2024
Réponse de Janelle le 16 mars 2024
Debra, thank you for leaving us some feedback regarding your experiences while attending here with us. We hope that you might consider us again in the future. Take care

10/10 Excellent

Joshua

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The staff
Séjour de 2 nuits en mars 2024
Réponse de Janelle le 16 mars 2024
Joshua, we here at the Quality INN South would like to thank you for your generosity. We truly value our guest and really strive to provide a Quality stay for everyone alike. Thank you for being our guest, we hope that you will consider us again in the upcoming future. Take care.

8/10 Bien

Shawna

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The rooms are a little dated, but it is clean and well staffed. Continental breakfast was good. There were some warm food items. Pool and hot tub were nice.
Séjour de 2 nuits en février 2024
Réponse de JMM le 20 févr. 2024
Shawna, We are happy that you left us some valuable feedback in your review. We are taking some minor steps to enhance our guest rooms, but it is a very slow process. We are happy that there were some accommodations that you enjoyed while staying with us, it were a pleasure to having you stay. Have a wonderful day.

10/10 Excellent

Helen

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en février 2024
Réponse de JMM le 20 févr. 2024
Helen, thank you for choosing to stay with us here at the Quality INN south located in the Colorado Springs, Co. area. We do hope that you will choose to stay again if ever within the local area. Please take care, and thank you for rating your stay with us. Bye for now.

10/10 Excellent

Ángel

Voyage en famille avec de jeunes enfants, Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Friendly staff
Séjour de 1 nuit en février 2024
Réponse de Janelle le 13 févr. 2024
Angel, I thank you for leaving a great rating from your stay. We are so happy you chose to stay with us, and would like to welcome you back anytime that you are in the area. Please take good care of yourself and we will hopefully see you soon. From us to you, bye for now.

10/10 Excellent

Antoinette

Les points forts : Équipements et infrastructures et conditions de l’hébergement
Loved it
Séjour de 1 nuit en février 2024
Réponse de Janelle le 12 févr. 2024
Antoinette,Thank you so much for staying with us. We were so happy to read such a pleasant review. It makes us so proud to know that we are able to offer our guest the Quality stay in which you all deserve. It keeps our passion for our jobs worthwhile in my opinion. Please think of us again if you are ever back in the area. Take care Antoinette.

8/10 Bien

Jessica

Les points forts : Propreté et personnel et service
Overall stay was good. Room wasn’t bad, just on the dated side and obvious wear and tear on the furniture. Friendly customer service and decent breakfast.
Séjour de 1 nuit en février 2024
Réponse de Janelle le 12 févr. 2024
Jessica, your feedback is valuable to us. We are happy to know that our guest can see past the date of our hotel, and appreciate our services for what it is worth. Thank you for staying at the Quality INN south, we hope that you come back soon and that you will have safe travels on your way.

8/10 Bien

Shirley

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Séjour de 2 nuits en janvier 2024
Réponse de Janelle le 10 févr. 2024
Shirley, we thank you for rating your stay with our Hotel, please come again if ever you are in the area and need somewhere to stay. Take care

10/10 Excellent

Christy

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
PRICE
Séjour de 1 nuit en février 2024
Réponse de jmm le 6 févr. 2024
Christy, Thank you for rating your stay with our hotel. We are pleased to know that this stay were cost effective for yourself.

10/10 Excellent

Myrna

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en janvier 2024
Réponse de Janelle le 2 févr. 2024
Myrna, we value your time that you have taken to complete our survey from your stay. We welcome you back any time that you are in our local area. Take care, and thanks again for choosing the Quality INN South to meet your travel needs.

8/10 Bien

Christina

Voyage d’affaires
Les points forts : Propreté, personnel et service, confort de la chambre
Séjour de 2 nuits en janvier 2024
Réponse de Janelle le 30 janv. 2024
Christina, Thank you for choosing to stay at our location in the Colorado Springs area. We hope you enjoyed your stay with us.

6/10 Satisfaisant

Adam

Séjour de 2 nuits en janvier 2024
Réponse de Janelle le 23 mars 2024
Adam, I am sorry to see that you were not to thrilled with your experiences with our hotel. We hope that you will continue to give Choice Hotels other great locations a deserving chance to meet your satisfaction and needs. Take care.

10/10 Excellent

Valerie

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en janvier 2024
Réponse de Janelle le 24 janv. 2024
Valerie, thank you for taking the time to rate our hotel. We are more than glad that you enjoyed your stay. Please come back again.

2/10 Horrible

Amber

Voyage en famille avec de jeunes enfants, Voyage en famille
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
Our first room which had two queen beds was in a room that had water damage all down the walls. Wall paper was pealing off the wall. The heater was falling off the wall. The refrigerator was broken and held together with scotch tape. They moved us to another room with smaller beds (no price adjustment). The room was still outdated and falling apart just not as bad. I fell in the pool area because the hot tub had broken jets squirting out on the glazed tile floors. There is so many other options in the area. I would pick anywhere to stay.
Séjour de 2 nuits en janvier 2024
Réponse de Janelle le 24 janv. 2024
Amber, I believe that most of us were unaware of any of the issues you had gone through while here. For that I am very apologetic. Though I am happy that the agent working that evening moved you into another room, we on our end fell short of providing you the resolution you well deserve. I personally have never heard of our rooms in such a condition as you seen. I will bring this forward to the attention of our two managers and have someone reach out to you regarding your stay. Thank you

8/10 Bien

Dale

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en janvier 2024
Réponse de Janelle le 24 janv. 2024
Dale, we thank you for your response. Take care.

10/10 Excellent

Benjamin

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 3 nuits en janvier 2024
Réponse de Janelle le 24 janv. 2024
Benjamin, Such a great first name! Thank you for staying with us here at the Quality Inn South. We loved having you here. Take care.

10/10 Excellent

Seth

Amazing! Clean. Loved the indoor pool and hot tub. Janelle at the front desk was the best! All staff was polite and helpful. Thank you for the great stay...will be back soon.
Séjour de 1 nuit en janvier 2024
Réponse de Janelle Front Desk le 18 janv. 2024
Thank you Seth, we have appreciated having you here with us as well, and are looking forward to seeing you again in the near future. It is the best feeling when our guest really connect with the members of our staff, and really take consideration in remembering their name. Our team here at the Quality Inn South work together to make our guest genuinely happy. Thank you for taking notice of how hard we work to do so. I am happy to hear you enjoyed the amenities offered for your enjoyment. We appreciate you taking the time to complete your review, if I am the best; well let me tell you that you rock!

10/10 Excellent

Jisook

Séjour de 2 nuits en janvier 2024
Réponse de JMM le 6 févr. 2024
Jisook on, Thank you for rating your stay with our hotel. We appreciated you coming in. Please come back any time if your ever in the local area. Take care

8/10 Bien

brett, Sicklerville

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
It’s only 15 minutes from the airport and 20 minutes from the mountains.
Séjour de 3 nuits en janvier 2024
Réponse de Janelle le 17 janv. 2024
brett, your feedback helps to offer great real-time information that is useful for any upcoming guest who may choose to stay here at our hotel. Thank you for leaving such a great review. Take care.

2/10 Horrible

Tammy

Séjour de 1 nuit en janvier 2024
Réponse de JMM le 17 janv. 2024
Tammy, We appreciate you leaving a rating score, since you were unable to stay with our hotel due to the weather. It is quite unfortunate that we would be given such a low rating. We do hope that you will have a great day. Take care.

8/10 Bien

Aleksandr

Séjour de 1 nuit en janvier 2024
Réponse de JMM le 30 janv. 2024
Aleksandr, thank you for stopping by our hotel. We appreciate you also leaving us your response to how everything went. Please come see us again in the near future?

8/10 Bien

Lisa

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 4 nuits en janvier 2024
Réponse de JMM le 9 janv. 2024
Lisa, we thank you for coming to our establishment. We sure do hope that you might consider coming again if you are ever in the Colorado Springs, area. Thank you for taking time to rate your stay with our hotel. Take care.

10/10 Excellent

Allen

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very friendly and helpful staff
Séjour de 1 nuit en janvier 2024
Réponse de Janelle le 8 janv. 2024
Allen, As always, we appreciate you and am so happy that we have provided you with a 5/5 * stay experience. Take care, from us here at the Quality INN south thank you for coming and staying.

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, confort de la chambre
Séjour de 1 nuit en décembre 2023
Réponse de JMM le 8 janv. 2024
Anonymous, we appreciate you taking the time to rate your experiences with our hotel here in Colorado Springs, Co.

8/10 Bien

Gilberto

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en décembre 2023
Réponse de JANELLE le 8 janv. 2024
Gilberto, thank you for rating your stay with us. Take care.