Avis
7,0
Bien
7,4/10
Propreté
7,4/10
Personnel et service
6,2/10
Équipements
6,8/10
Infrastructures et conditions de l’hébergement
7,6/10
Écoresponsabilité
Avis
Voyage en couple
21 juil. 2022
Les points forts : Propreté
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en juillet 2022
Réponse de Sophia CSR le 22 juil. 2022
Hello Joel,
We regret that you had an unpleasant experience at our property. Please accept our apology for the issues you encountered. We will speak with our Maintenance team to ensure that similar incidents will be prevented in the future. We hope you will give us another opportunity to provide you with a better stay.
6/10 Satisfaisant
Micheline
29 sept. 2018
Les points faibles : Propreté
Micheline
Séjour de 1 nuit en septembre 2018
Réponse de Sophia, CSR le 30 sept. 2018
Dear Micheline !
Apologies for the lapses in services and for not able to live up to your expectations. Thank you for letting us know about the areas that we need to improve. We have already made changes in our staffing and we assure you that this is not what we deliver. Generally our guest go back with a pleasant experience. Best wishes and regards
8/10 Bien
Preston
21 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Preston
Séjour de 1 nuit en mai 2024
Réponse de Michelle le 21 mai 2024
Thank you so much! We appreciate your business! Please come back and see us!
8/10 Bien
Kirk
Voyage en couple
9 mai 2024
Les points forts : Propreté et personnel et service
Kirk
Séjour de 1 nuit en mai 2024
10/10 Excellent
James
Voyage d’affaires
23 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
James
Séjour de 1 nuit en janvier 2024
Réponse de Sophia CSR le 23 janv. 2024
Dear Guest,A hearty thanks for your review. We're delighted to hear that you had a pleasant experience at our Motel 6. Your kind words about convenience and cleanliness mean a lot to us. We appreciate your 10-star rating and look forward to welcoming you back in the future!
8/10 Bien
max
6 janv. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
max
Séjour de 1 nuit en décembre 2023
Réponse de Sophia CSR le 9 janv. 2024
Dear Guest,Appreciate your 4-star rating and review. We will always ensure that we keep delighting you with our facilities and services. And we will surely forward your valuable feedback to our housekeeping team. Our team is looking forward to hosting you again soon!
8/10 Bien
Rifatul
5 janv. 2024
Les points forts : Propreté
Rifatul
Séjour de 1 nuit en décembre 2023
Réponse de Sophia CSR le 9 janv. 2024
Dear Guest,Thank you for the 4 out of 5 ratings. We will always ensure that we keep delighting you with our facilities and services. If you have any further feedback or suggestions regarding your stay, please write to us. Our Team always welcomes our guest's ideas and suggestions. We assure you the best of our services at all times.
2/10 Horrible
Debbie
5 janv. 2024
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Debbie
Séjour de 1 nuit en janvier 2024
Réponse de Sophia CSR le 9 janv. 2024
Dear Guest,I want to extend my sincere apologies for the numerous issues you experienced during your stay. This is certainly not the level of service we strive for, and I'm truly sorry for the inconvenience and discomfort it caused you. Your detailed feedback is valuable, and I assure you we will address each of these concerns with the utmost urgency. Rest assured that this is not representative of the standard we aim to provide. I'm grateful for your patience and understanding, and I hope you will consider giving us another chance to exceed your expectations in the future.
10/10 Excellent
Michele
2 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Michele
Séjour de 1 nuit en janvier 2024
Réponse de Sophia CSR le 4 janv. 2024
Dear Guest,We were delighted to be your hosts recently, thank you for choosing to stay with us. It is heartwarming to receive a 10-star rating from our guests. We are glad that you had a nice stay with us. Our Team is looking forward to serving you again on your future travels.
8/10 Bien
Edward
17 déc. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Good hotel
Edward
Séjour de 1 nuit en décembre 2023
Réponse de Sophia CSR le 18 déc. 2023
Dear Guest,Thank you for your fantastic 8-star review! We're thrilled to hear that checking in was a breeze, the owner was friendly, and you found the room clean and comfortable. It's wonderful to know our pricing met your expectations. If you have any further feedback or suggestions regarding your stay, please write to us. We look forward to welcoming you back for another enjoyable stay!
4/10 Médiocre
Sherry
17 déc. 2023
Sherry
Séjour de 1 nuit en décembre 2023
Réponse de Sophia CSR le 18 déc. 2023
Dear Guest,Thank you for sharing your feedback. We apologize for any inconvenience regarding the missing microwave in your room. We'll address this issue promptly to ensure a more comfortable stay for our guests. We hope you will give us another opportunity to provide you with a better stay.
10/10 Excellent
Marie
9 déc. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Marie
Séjour de 1 nuit en décembre 2023
Réponse de Sophia CSR le 9 déc. 2023
Dear Guest,Thank you for your 5-star ratings. We are feeling blessed to have you as our guest. It's our passion to provide our customers with exceptional refuge and service. We are looking forward to hosting you again soon.
2/10 Horrible
Marie
6 déc. 2023
Marie
Séjour de 1 nuit en décembre 2023
Réponse de Sophia CSR le 8 déc. 2023
Dear Guest,We always strive for a comfortable experience for our guests, so we are disheartened to read your review and know that we fell short of meeting your expectations. It is saddening to know that the perceived rudeness from a member of our staff detracted from your stay. We'll discuss this with the team to ensure that accommodating and high-quality service is maintained. Your feedback is very much appreciated. We hope we can make it up to you in the future.
2/10 Horrible
Beth
4 déc. 2023
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Beth
Séjour de 1 nuit en décembre 2023
Réponse de Brand Experience Team le 7 déc. 2023
Hi Beth,We’re sorry you had a bad experience recently at one of our properties. We take your input seriously and apologize for the inconvenience. As our Guest, you’re very important to us, and our top priority is your satisfaction. Thank you for taking the time to provide this valuable feedback.Lilith#Team6
10/10 Excellent
Nancy
Voyage avec des animaux de compagnie
22 nov. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Nancy
Séjour de 1 nuit en novembre 2023
Réponse de Sophia CSR le 23 nov. 2023
Dear Guest,Thank you so much for your 5-star review! We're thrilled to hear that you found our Motel 6 clean, safe, and quiet. It's great to know that you enjoyed the amenities and appreciated the precise temperature control for a comfortable stay at a reasonable price. We look forward to welcoming you back on your next visit!
10/10 Excellent
David
17 nov. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
David
Séjour de 1 nuit en novembre 2023
Réponse de Sophia CSR le 20 nov. 2023
Hi David,Earning a perfect 10-star rating from our valued guests fills us with gratitude and inspires our ongoing commitment to delivering exceptional service. We're thrilled that your stay was enjoyable, and we eagerly look forward to hosting you again during your upcoming journeys.
4/10 Médiocre
Kathleen
4 nov. 2023
Les points faibles : Infrastructures et conditions de l’hébergement et confort de la chambre
Kathleen
Séjour de 1 nuit en novembre 2023
Réponse de Sophia CSR le 5 nov. 2023
Dear Guest,We were delighted to be your hosts recently, thank you for choosing to stay with us. Since you have rated us below 5; I am concerned about the issues you encountered during your visit. We always strive to make our guests stay superior, and we regret that this was not your case. I welcome all your honest comments; whether it is positive or negative to improve our services.
8/10 Bien
Paula
Voyage en couple
19 oct. 2023
Les points forts : Propreté et personnel et service
Paula
Séjour de 5 nuits en octobre 2023
Réponse de Sophia CSR le 20 oct. 2023
Dear Guest,We appreciate your positive feedback about our staff's friendliness and 4-star rating. However, We apologize for any inconvenience caused regarding the pillows. Your feedback is valuable, and we'll address this issue to ensure a more consistent and enjoyable stay for our guests. Hope to serve you better next time.
8/10 Bien
John
17 oct. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
John
Séjour de 2 nuits en octobre 2023
Réponse de Sophia CSR le 18 oct. 2023
Dear Guest,Thank you for the 4 out of 5 ratings. We will always ensure that we keep delighting you with our facilities and services. If you have any further feedback or suggestions regarding your stay, please write to us. Our Team always welcomes our guest's ideas and suggestions. We assure you the best of our services at all times.
8/10 Bien
Mark
14 oct. 2023
Les points forts : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
Mark
Séjour de 1 nuit en octobre 2023
Réponse de Sophia CSR le 15 oct. 2023
Dear Guest,We appreciate the 8-star rating of your stay. However, our goal is to make our guests 100% satisfied. Therefore, we welcome your ideas and suggestions for your future stay.
8/10 Bien
Franz
14 oct. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Franz
Séjour de 1 nuit en octobre 2023
Réponse de Sophia CSR le 15 oct. 2023
Dear Guest,Thank you for your 4-star review! We're delighted to hear that you found our place to be affordable, peaceful, and conveniently located. Your feedback is greatly appreciated, and we hope to continue providing you with a great experience during your next visit.
8/10 Bien
Roy
Voyage en famille
9 oct. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Les points faibles : Confort de la chambre
Roy
Séjour de 1 nuit en octobre 2023
Réponse de Sophia CSR le 10 oct. 2023
Dear Guest,We appreciate your business and your time rating your stay. If you wish, you can share your experience in detail and let us know about the pros and cons. We welcome our guest's feedback, both positive and negative, to improve our services.
10/10 Excellent
Armando
7 oct. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Armando
Séjour de 9 nuits en septembre 2023
Réponse de Sophia CSR le 9 oct. 2023
Dear Guest,It is really heartwarming to see such a wonderful 5-star rating. We truly appreciate you taking the time to rate your experience. Our Team is looking forward to serving you again on your future travels.
8/10 Bien
Mark
22 sept. 2023
Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Clinton Oklahoma.
Mark
Séjour de 1 nuit en septembre 2023
Réponse de Sophia CSR le 23 sept. 2023
Dear Guest,Thank you for your loyal patronage and the 8-star rating! We're delighted to be your go-to halfway stop between Arkansas and New Mexico. It's fantastic to hear that you've never encountered any issues and that you appreciate our pet-friendly policy. Our dedicated staff is here to make your stay enjoyable. We look forward to welcoming you back on your next trip!
10/10 Excellent
Carolyn
16 sept. 2023
Carolyn
Séjour de 1 nuit en septembre 2023
Réponse de Sophia CSR le 18 sept. 2023
Dear Guest,It is really heartwarming to see such a wonderful 10-star rating. We truly appreciate you taking the time to rate your experience. Our Team is looking forward to serving you again on your future travels.
10/10 Excellent
Emilie
14 sept. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Emilie
Séjour de 1 nuit en septembre 2023
Réponse de Sophia CSR le 16 sept. 2023
Dear Guest,We were delighted to be your hosts recently, thank you for choosing to stay with us. It is heartwarming to receive a 5-star rating from our guests. We are glad that you had a nice stay with us. Our Team is looking forward to serving you again on your future travels.
10/10 Excellent
Jaime
Voyage en famille
11 sept. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Jaime
Séjour de 1 nuit en septembre 2023
Réponse de Sophia CSR le 12 sept. 2023
Dear Guest,Thank you for your 5-star ratings. We are feeling blessed to have you as our guest. It's our passion to provide our customers with exceptional refuge and service. We are looking forward to hosting you again soon.
10/10 Excellent
qi, woodstock
29 août 2023
Les points forts : Propreté et infrastructures et conditions de l’hébergement
qi
Séjour de 1 nuit en août 2023
Réponse de Sophia CSR le 1 sept. 2023
Dear Guest,Thank you for being a returning guest! We're thrilled to hear you had another fantastic stay with us last August. Your 5-star rating means the world to us, and we look forward to welcoming you back for your next visit.
10/10 Excellent
Tom
29 août 2023
Tom
Séjour de 1 nuit en août 2023
Réponse de Sophia CSR le 18 sept. 2023
Dear Guest,Thank you for an excellent 5-star rating. We are glad that you had a nice stay with us and always welcome our guest's ideas and suggestions. We would love to host you again.
10/10 Excellent
Alexis
23 août 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Good choice for a quick night’s rest
Alexis
Séjour de 1 nuit en août 2023
Réponse de Sophia CSR le 24 août 2023
Dear Guest,Thank you for the glowing 10-star review! We're delighted to hear that our establishment provided you with a convenient and comfortable experience for a quick night's rest. We appreciate your kind words and hope to welcome you back in the future.
4/10 Médiocre
Erma
7 août 2023
Les points faibles : Personnel et service
Erma
Séjour de 2 nuits en août 2023
Réponse de Sophia CSR le 8 août 2023
Dear Guest,We were delighted to be your hosts recently, thank you for choosing to stay with us. Since you have rated us low; I am concerned about the issues you encountered during your visit. We always strive to make our guests stay superior, and we regret that this was not your case. I welcome all your honest comments; whether it is positive or negative to improve our services.
10/10 Excellent
Lena
Voyage en famille
6 août 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Better than expected
Lena
Séjour de 1 nuit en août 2023
Réponse de Sophia CSR le 7 août 2023
Dear Guest,We were delighted to be your hosts recently, thank you for choosing to stay with us. It is heartwarming to receive a 10-star rating from our guests. We are glad that you had a nice stay with us. Our Team is looking forward to serving you again on your future travels.
8/10 Bien
Karen
6 août 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Karen
Séjour de 1 nuit en août 2023
Réponse de Sophia CSR le 7 août 2023
Dear Guest,Thank you for the 4 out of 5 ratings. We will always ensure that we keep delighting you with our facilities and services. If you have any further feedback or suggestions regarding your stay, please write to us. Our Team always welcomes our guest's ideas and suggestions. We assure you the best of our services at all times.
8/10 Bien
Voyageur vérifié
Voyage en famille
5 août 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Voyageur vérifié
Séjour de 3 nuits en juillet 2023
Réponse de Sophia CSR le 7 août 2023
Dear Guest,We appreciate the 8-star rating of your stay. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
8/10 Bien
Jenn
Voyage en famille
2 août 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Clean, comfortable stay, for cheap!
Jenn
Séjour de 1 nuit en juillet 2023
Réponse de Sophia CSR le 3 août 2023
Dear Guest,Thank you for your 8-star review! We're thrilled to hear that you were extremely impressed with the cleanliness of Motel 6. We take great pride in maintaining a high standard for our guests' comfort. We appreciate your recommendation and are glad to know that you found our room prices budget-friendly. We hope to welcome you back for another excellent stay soon!
10/10 Excellent
manxin
1 août 2023
Les points forts : Propreté
manxin
Séjour de 1 nuit en juillet 2023
Réponse de Sophia CSR le 2 août 2023
Dear Guest,Thank you for the 5 out of 5 ratings. We will always ensure that we keep delighting you with our facilities and services. If you have any further feedback or suggestions regarding your stay, please write to us. Our Team always welcomes our guest's ideas and suggestions. We assure you the best of our services at all times.
2/10 Horrible
Chelsea
31 juil. 2023
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Chelsea
Séjour de 1 nuit en juillet 2023
Réponse de Sophia CSR le 1 août 2023
Dear Guest,We apologize for the inconvenience caused during your stay. We understand the importance of accessibility and will work on decluttering the rooms to ensure wheelchair coordination is smoother. We'll also address the concerns regarding the employee's behaviour to create a more comfortable environment for all guests. Thank you for sharing your feedback, and we hope to improve your experience in the future.
8/10 Bien
Angela
Voyage en famille avec de jeunes enfants
29 juil. 2023
Les points forts : Personnel et service et équipements
Angela
Séjour de 1 nuit en juillet 2023
Réponse de Sophia CSR le 31 juil. 2023
Dear Guest,Thank you for your valuable feedback. We apologize for the inconvenience during check-in and the lobby odour. We'll address these issues promptly to ensure a better experience for our guests. We're glad to know that you found the second room acceptable and that overall your stay was decent. We appreciate your 4-star rating and hope to welcome you back soon for an improved stay.
8/10 Bien
Pam
28 juil. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Pam
Séjour de 1 nuit en juillet 2023
Réponse de Sophia CSR le 31 juil. 2023
Dear Guest,Thank you for your 4-star rating! We're glad to hear that you found our hotel very pet-friendly and enjoyed the vinyl and ceramic floors in the room. We appreciate your feedback regarding the fridge, microwave, and ice machine, and we'll work on updating those to enhance your future stays. Looking forward to welcoming you back soon!
2/10 Horrible
Charles
27 juil. 2023
Charles
Séjour de 2 nuits en juillet 2023
Réponse de Sophia CSR le 18 août 2023
Dear Guest,We are sad to see this 1-star rating. We never want our guests to have such a kind of experience. I request you to kindly share your issues in detail and give us another chance to improve our services.
2/10 Horrible
ROBERT
22 juil. 2023
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
ROBERT
Séjour de 1 nuit en juillet 2023
Réponse de Sophia CSR le 23 juil. 2023
Dear Guest,Thank you for your feedback. We apologize for the inconvenience you experienced during your stay. Rest assured, we'll address the issues with the exterior stairs, pool, and ice machine immediately to ensure a better experience for our guests in the future.
10/10 Excellent
William
Voyage d’affaires
19 juil. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
William
Séjour de 1 nuit en juillet 2023
Réponse de Sophia CSR le 23 juil. 2023
Dear Guest,We were delighted to be your hosts recently, thank you for choosing to stay with us. It is heartwarming to receive a 10-star rating from our guests. We are glad that you had a nice stay with us. Our Team is looking forward to serving you again on your future travels.
6/10 Satisfaisant
Roger
Voyage en famille
17 juil. 2023
Les points forts : Propreté et personnel et service
Roger
Séjour de 1 nuit en juillet 2023
Réponse de Sophia CSR le 17 juil. 2023
Dear Guest,Thank you for your 3-star review! We're glad to hear that you enjoyed our big rooms and found them clean. While we don't have a pool, we hope you had a comfortable stay and look forward to welcoming you back in the future. Safe travels!
10/10 Excellent
Linda
12 juil. 2023
Les points forts : Propreté et personnel et service
Linda
Séjour de 3 nuits en juillet 2023
Réponse de Sophia CSR le 13 juil. 2023
Dear Guest,Thank you for an excellent 5-star rating. We are glad that you had a nice stay with us and liked our clean motel. We always welcome our guest's ideas and suggestions. We would love to host you again.
10/10 Excellent
M Laurie
12 juil. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
M Laurie
Séjour de 1 nuit en juillet 2023
Réponse de Sophia CSR le 13 juil. 2023
Dear Guest,It is really heartwarming to see such a wonderful 5-star rating. We truly appreciate you taking the time to rate your experience. Our Team is looking forward to serving you again on your future travels.
10/10 Excellent
Jeri
11 juil. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Jeri
Séjour de 1 nuit en juillet 2023
Réponse de Sophia CSR le 13 juil. 2023
Dear Guest,Thank you for your 5-star review! We're delighted to hear that you found our establishment clean and enjoyed a comfortable bed during your stay. We strive to provide a pleasant and relaxing experience for all our guests. We appreciate your feedback and look forward to welcoming you back in the future!
4/10 Médiocre
Craig
Voyage en famille, Voyage en couple
11 juil. 2023
Les points faibles : Infrastructures et conditions de l’hébergement
Craig
Séjour de 1 nuit en juillet 2023
Réponse de Sophia CSR le 11 juil. 2023
Dear Guest,Thank you for sharing your experience. We apologize for the inconvenience caused by spiders and the water in your room. Your concerns have been noted and forwarded to our team for improvement. We will hope you give us another chance to improve our services to serve you better in the future.
10/10 Excellent
James
11 juil. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
James
Séjour de 1 nuit en juillet 2023
Réponse de Sophia CSR le 12 juil. 2023
Dear Guest,It is really heartwarming to see such a wonderful 5-star rating. We truly appreciate you taking the time to rate your experience. Our Team is looking forward to serving you again on your future travels.
8/10 Bien
charity
3 juil. 2023
charity
Séjour de 1 nuit en juillet 2023
Réponse de Sophia CSR le 23 juil. 2023
Dear Guest,Thank you for the 4 out of 5 ratings. We will always ensure that we keep delighting you with our facilities and services. If you have any further feedback or suggestions regarding your stay, please write to us. Our Team always welcomes our guest's ideas and suggestions. We assure you the best of our services at all times.
10/10 Excellent
Kimberly
1 juil. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Kimberly
Séjour de 1 nuit en juin 2023
Réponse de Sophia CSR le 7 juil. 2023
Dear Guest,Thank you for your 5-star rating! We're thrilled to hear that you loved the simplicity of our accommodations. It's wonderful to know that you found the beds comfortable and that our front desk staff provided kind and attentive service. We appreciate your feedback and hope to welcome you back soon!