Avis sur The Observatory Hotel Christchurch
The Observatory Hotel Christchurch
9 Hereford Street Christchurch, Christchurch, Canterbury
Avis
9,8
Exceptionnel
10/10
Propreté
9,8/10
Personnel et service
9,6/10
Équipements
9,8/10
Infrastructures et conditions de l’hébergement
9,6/10
Écoresponsabilité
Avis
26 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mai 2024
10/10 Excellent
Pamela
22 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Pamela
Séjour de 3 nuits en mai 2024
Réponse de Assistant Front Office Manager le 26 mai 2024
Good Afternoon,Thank you very much for your kind words! Our team will be thrilled to know, you have enjoyed your stay with us. Hope to see you back, next time you are in Christchurch.RegardsMaja Volk
10/10 Excellent
Michael
Voyage en couple
22 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Michael
Séjour de 1 nuit en mai 2024
Réponse de Assistant Front Office Manager le 26 mai 2024
Good Afternoon,Thank you very much for your kind words! Our team will be thrilled to know, you have enjoyed your stay with us. Hope to see you back, next time you are in Christchurch.RegardsMaja Volk
10/10 Excellent
Daniel
25 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Daniel
Séjour de 2 nuits en février 2024
Réponse de Assistant Front Office Manager le 26 avr. 2024
Good Afternoon,Thank you very much for your kind words! Our team will be thrilled to know, you have enjoyed your stay with us. Hope to see you back, next time you are in Christchurch.RegardsMaja Volk
10/10 Excellent
Lou Ann
Voyage en groupe
21 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Lou Ann
Séjour de 4 nuits en avril 2024
Réponse de Assistant Front Office Manager le 26 avr. 2024
Good Afternoon,Thank you very much for your kind words! Our team will be thrilled to know, you have enjoyed your stay with us. Hope to see you back, next time you are in Christchurch.RegardsMaja Volk
10/10 Excellent
BARRY
20 avr. 2024
Les points forts : Propreté
BARRY
Séjour de 2 nuits en avril 2024
Réponse de Assistant Front Office Manager le 21 avr. 2024
Good Afternoon,Thank you very much for your kind words! Our team will be thrilled to know, you have enjoyed your stay with us. Hope to see you back, next time you are in Christchurch.RegardsMaja Volk
10/10 Excellent
Christian
14 avr. 2024
Les points forts : Infrastructures et conditions de l’hébergement
Christian
Séjour de 3 nuits en mars 2024
Réponse de Assistant Front Office Manager le 14 avr. 2024
Hi Christian, Thank you so much for such a lovely review, your kind words will definitely be shared with our team. We would love to welcome you back to our hotel again in the future! Kind Regards Maja Volk
10/10 Excellent
Karen
Voyage en couple
12 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Karen
Séjour de 1 nuit en avril 2024
Réponse de Assistant Front Office Manager le 13 avr. 2024
Good Afternoon,Thank you very much for your kind words! Our team will be thrilled to know, you have enjoyed your stay with us. Hope to see you back, next time you are in Christchurch.RegardsMaja Volk
10/10 Excellent
Daniel
Voyage en couple
21 mars 2024
Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Daniel
Séjour de 2 nuits en mars 2024
Réponse de Assistant Front Office Manager le 21 mars 2024
Hi Daniel, Thank you so much for such a lovely review, your kind words will definitely be shared with our team. We would love to welcome you back to our hotel again in the future! Kind Regards Maja Volk
10/10 Excellent
Jodi
Voyage en couple
17 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Jodi
Séjour de 1 nuit en février 2024
Réponse de Assistant Front Office Manager le 19 mars 2024
Good Afternoon,Thank you very much for your kind words! Our team will be thrilled to know, you have enjoyed your stay with us. Hope to see you back, next time you are in Christchurch.RegardsMaja VolkAssistant Front Office Manager
10/10 Excellent
Donald
15 mars 2024
Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Donald
Séjour de 2 nuits en mars 2024
Réponse de Assistant Front Office Manager le 19 mars 2024
Good Afternoon,Thank you very much for your kind words! Our team will be thrilled to know, you have enjoyed your stay with us. Hope to see you back, next time you are in Christchurch.RegardsMaja VolkAssistant Front Office Manager
10/10 Excellent
jose, Waterville
Voyage en couple
20 févr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
jose
Séjour de 2 nuits en février 2024
Réponse de Assistant Front Office Manager le 21 févr. 2024
Hi Jose,Thank you so much for such a lovely review, your kind words will definitely be shared with our team. We would love to welcome you back to our hotel again in the future! Kind Regards Maja Volk Assistant Front Office Manager
8/10 Bien
Roger, Lymington
11 févr. 2024
Les points forts : Propreté
Les points faibles : Infrastructures et conditions de l’hébergement
Roger
Séjour de 3 nuits en février 2024
Réponse de Assistant Front Office Manager le 18 févr. 2024
Good Afternoon,Thank you very much for your kind words! Our team will be thrilled to know, you have enjoyed your stay with us. Hope to see you back, next time you are in Christchurch.RegardsMaja Volk
10/10 Excellent
mario
11 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Wonderful Hotel
mario
Séjour de 2 nuits en février 2024
Réponse de Assistant Front Office Manager le 18 févr. 2024
Good Afternoon,Thank you very much for your kind words! Our team will be thrilled to know, you have enjoyed your stay with us. Hope to see you back, next time you are in Christchurch.RegardsMaja Volk
8/10 Bien
Robert
Voyage en couple
7 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Robert
Séjour de 2 nuits en février 2024
Réponse de Assistant Front Office Manager le 8 févr. 2024
Hi Robert, Great to hear you have enjoyed your time at our hotel. Thank you very much for your suggestions for improvement. I will share your feedback with our team to ensure your next stay with us is more enjoyable. We hope to see you again. Kind Regards Maja Volk
10/10 Excellent
Helen
Voyage en famille
5 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
A memorable experience
Helen
Séjour de 2 nuits en janvier 2024
Réponse de Assistant Front Office Manager le 8 févr. 2024
Hi Helen, Thank you so much for such a lovely review, your kind words will definitely be shared with our team. We would love to welcome you back to our hotel again in the future! Kind Regards Maja Volk
10/10 Excellent
Barbara
Voyage en couple
5 févr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Barbara
Séjour de 2 nuits en février 2024
Réponse de Assistant Front Office Manager le 8 févr. 2024
Good Evening Barbara, Thank you very much for your kind words! Our team will be thrilled to know, you have enjoyed your stay with us. Hope to see you back, next time you are in Christchurch. RegardsMaja Volk
10/10 Excellent
Sharon
Voyage en couple
4 févr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Sharon
Séjour de 2 nuits en janvier 2024
Réponse de Assistant Front Office Manager le 8 févr. 2024
Good Evening Chris, Thank you very much for your kind words! Our team will be thrilled to know, you have enjoyed your stay with us. Hope to see you back, next time you are in Christchurch. RegardsMaja VolkAssistant Front Office Manager
8/10 Bien
Roger, Lymington
Voyage en couple
4 févr. 2024
Les points forts : Propreté et personnel et service
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
Roger
Séjour de 2 nuits en février 2024
Réponse de Assistant Front Office Manager le 8 févr. 2024
Hi RogerGreat to hear you have enjoyed your time at our hotel. Thank you very much for your suggestions for improvement. I will share your feedback with our team to ensure your next stay with us is more enjoyable. We hope to see you again. Kind Regards Maja Volk
10/10 Excellent
Voyageur vérifié
3 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Voyageur vérifié
Séjour de 2 nuits en janvier 2024
Réponse de Assistant Front Office Manage le 8 févr. 2024
Good Afternoon,Thank you very much for your kind words! Our team will be thrilled to know, you have enjoyed your stay with us. Hope to see you back, next time you are in Christchurch.RegardsMaja Volk
10/10 Excellent
Kelsey
Voyage en groupe
2 févr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Kelsey
Séjour de 1 nuit en janvier 2024
Réponse de Assistant Front Office Manager le 8 févr. 2024
Good Afternoon,Thank you very much for your kind words! Our team will be thrilled to know, you have enjoyed your stay with us. Hope to see you back, next time you are in Christchurch.RegardsMaja Volk
10/10 Excellent
Lisa
1 févr. 2024
Lisa
Séjour de 3 nuits en janvier 2024
Réponse de Assistant Front Office Manager le 8 févr. 2024
Hi Lisa, Thank you so much for such a lovely review, your kind words will definitely be shared with our team. We would love to welcome you back to our hotel again in the future! Kind Regards Maja Volk
10/10 Excellent
Curtis
31 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Curtis
Séjour de 1 nuit en janvier 2024
Réponse de Assistant Front Office Manager le 1 févr. 2024
Good Evening Curtis, Thank you very much for your kind words! Our team will be thrilled to know, you have enjoyed your stay with us. Hope to see you back, next time you are in Christchurch. RegardsMaja VolkAssistant Front Office Manager
10/10 Excellent
Mark, Marina del Rey
27 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Mark
Séjour de 2 nuits en janvier 2024
Réponse de Assistant Front Office Manager le 30 janv. 2024
Good Afternoon Mark, Thank you very much for your kind words! Our team will be thrilled to know, you have enjoyed your stay with us. Hope to see you back, next time you are in Christchurch. RegardsMaja VolkAssistant Front Office Manager
10/10 Excellent
jeffrey, Lake Forest
24 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
jeffrey
Séjour de 5 nuits en janvier 2024
Réponse de Assistant Front Office Manager le 30 janv. 2024
Good Evening Jeffrey, Thank you very much for your kind words! Our team will be thrilled to know, you have enjoyed your stay with us. Hope to see you back, next time you are in Christchurch. RegardsMaja VolkAssistant Front Office Manager
10/10 Excellent
Gisela
Voyage en famille avec de jeunes enfants
22 janv. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Gisela
Séjour de 1 nuit en janvier 2024
Réponse de Assistant Front Office Manage le 30 janv. 2024
Hi Gisela, Thank you so much for such a lovely review, your kind words will definitely be shared with our team. We would love to welcome you back to our hotel again in the future! Kind Regards Maja Volk Assistant Front Office Manager
10/10 Excellent
MR.P.F.COE
Voyage en famille
16 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
An enjoyable stay in stylish surroundings
MR.P.F.COE
Séjour de 4 nuits en janvier 2024
Réponse de Assistant Front Office Manager le 30 janv. 2024
Hi,Great to hear you have enjoyed your time at our hotel. Thank you very much for your suggestions for improvement. I will share your feedback with our team to ensure your next stay with us is more enjoyable. We hope to see you again. Kind Regards Maja VolkAssistant Front Office Manager
10/10 Excellent
JAMES
16 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Beautiful and unique hotel in a great location
JAMES
Séjour de 2 nuits en janvier 2024
Réponse de Assistant Front Office Manager le 30 janv. 2024
Hi James, Great to hear you have enjoyed your time at our hotel. Thank you very much for your suggestions for improvement. I will share your feedback with our team to ensure your next stay with us is more enjoyable. We hope to see you again. Kind Regards Maja VolkAssistant Front Office Manager
10/10 Excellent
Julian
Voyage en famille
5 janv. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Julian
Séjour de 1 nuit en décembre 2023
Réponse de Assistant Front Office Manager le 30 janv. 2024
Hi Julian, Thank you so much for such a lovely review, your kind words will definitely be shared with our team. We would love to welcome you back to our hotel again in the future! Kind Regards Maja Volk Assistant Front Office Manager
10/10 Excellent
Jenn
Voyage en couple
3 janv. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Jenn
Séjour de 1 nuit en décembre 2023
Réponse de Assistant Front Office Manager le 30 janv. 2024
Good Afternoon,Thank you very much for your kind words! Our team will be thrilled to know, you have enjoyed your stay with us. Hope to see you back, next time you are in Christchurch.RegardsMaja VolkAssistant Front Office Manager
10/10 Excellent
jessica
18 déc. 2023
jessica
Séjour de 1 nuit en décembre 2023
Réponse de Assistant Front Office Manager le 30 janv. 2024
Good Afternoon,Thank you very much for your kind words! Our team will be thrilled to know, you have enjoyed your stay with us. Hope to see you back, next time you are in Christchurch.RegardsMaja VolkAssistant Front Office Manager
10/10 Excellent
Andrew
9 déc. 2023
Andrew
Réponse de Assistant Front Office Manager le 14 févr. 2024
Good Afternoon, Thank you for your booking with us and letting us know about your arrival time. Our check in time is from 2pm. We do have 24hrs reception, you can come to check in any time from 2pm.Should you require any further information, please do not hesitate to contact us any time. Kind RegardsMaja Volk
2/10 Horrible
Daryl
3 déc. 2023
Daryl
Séjour de 1 nuit en décembre 2023
Réponse de Assistant Front Office Manager le 27 déc. 2023
Good Afternoon, We are very sorry to hear, your stay with us did not reflect your expectations about the Observatory Hotel! We will reflect on our procedures. We hope to welcome you at our hotel during your next trip to Christchurch.Maja VolkAssistant Front Office Manager
8/10 Bien
Voyageur vérifié
2 déc. 2023
Voyageur vérifié
Séjour de 1 nuit en décembre 2023
Réponse de Assistant Front Office Manager le 27 déc. 2023
Good Afternoon Donald, Thank you very much for your kind words! Our team will be thrilled to know, you have enjoyed your stay with us. Hope to see you back, next time you are in Christchurch. RegardsMaja VolkAssistant Front Office Manager
10/10 Excellent
Ivan
Voyage en couple
23 nov. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Ivan
Réponse de Maja Volk le 23 nov. 2023
Good Morning, Thank you very much for your review! Great to hear you have enjoyed your time at our hotel. Our team is already looking forward to welcome you back on your next trip to Christchurch. Regards
10/10 Excellent
Margery
22 nov. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Margery
Séjour de 1 nuit en novembre 2023
Réponse de Assistant Front Office Manager le 23 nov. 2023
Good Morning, Thank you very much for your review! Great to hear you have enjoyed your time at our hotel. Our team is already looking forward to welcome you back on your next trip to Christchurch. RegardsMaja Volk
10/10 Excellent
Voyageur vérifié
20 nov. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Voyageur vérifié
Séjour de 2 nuits en novembre 2023
Réponse de Assistant Front Office Manager le 21 nov. 2023
Good Morning, Thank you very much for your review! Great to hear you have enjoyed your time at our hotel. Our team is already looking forward to welcome you back on your next trip to Christchurch. RegardsMaja Volk
10/10 Excellent
Olivia
20 nov. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Olivia
Séjour de 1 nuit en novembre 2023
Réponse de Assistant Front Office Manager le 21 nov. 2023
Good Morning, Thank you very much for your review! Great to hear you have enjoyed your time at our hotel. Our team is already looking forward to welcome you back on your next trip to Christchurch. RegardsMaja Volk
10/10 Excellent
kyoka
17 nov. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
kyoka
Séjour de 1 nuit en novembre 2023
Réponse de Assistant Front Office Manager le 18 nov. 2023
Good Morning, Thank you very much for your review! Great to hear you have enjoyed your time at our hotel. Our team is already looking forward to welcome you back on your next trip to Christchurch. RegardsMaja Volk
10/10 Excellent
Daryl
15 nov. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Daryl
Séjour de 1 nuit en novembre 2023
Réponse de Assistant Front Office Manager le 18 nov. 2023
Good Morning, Thank you very much for your review! Great to hear you have enjoyed your time at our hotel. Our team is already looking forward to welcome you back on your next trip to Christchurch. RegardsMaja Volk
10/10 Excellent
Kerry
13 nov. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Kerry
Séjour de 2 nuits en novembre 2023
Réponse de Assistant Front Office Manage le 18 nov. 2023
Good Morning, Thank you very much for your review! Great to hear you have enjoyed your time at our hotel. Our team is already looking forward to welcome you back on your next trip to Christchurch. RegardsMaja Volk
10/10 Excellent
Craig
31 oct. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Craig
Séjour de 2 nuits en octobre 2023
Réponse de Assistant Front Office Manage le 3 nov. 2023
Good Morning, Thank you very much for your review! Great to hear you have enjoyed your time at our hotel. Our team is already looking forward to welcome you back on your next trip to Christchurch. RegardsMaja Volk
10/10 Excellent
Takashi
30 oct. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Takashi
Séjour de 1 nuit en octobre 2023
Réponse de Assistant Front Office Manager le 1 nov. 2023
Good Morning, Thank you very much for your review! Great to hear you have enjoyed your time at our hotel. Our team is already looking forward to welcome you back on your next trip to Christchurch. RegardsMaja VolkAssistant Front Office Manager
10/10 Excellent
Jon
Voyage en couple
30 oct. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Jon
Séjour de 1 nuit en octobre 2023
Réponse de Assistant Front Office Manager le 1 nov. 2023
Good Afternoon, Thank you very much for your review! Great to hear you have enjoyed your time at our hotel and our location. We will make certain your positive words are shared with our team and hope to see you back soon.Kind RegardsMaja VolkAssistant Front Office Manager
2/10 Horrible
Van, Longmont
Voyage en famille
25 oct. 2023
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Van
Séjour de 1 nuit en octobre 2023
Réponse de Assistant Front Office Manager le 29 oct. 2023
Good afternoon, Thank you for your review. We appreciate the time you have taken to let us know about your experience during your stay with us.I am very sorry to hear we were not able to meet your expectations during your time at the hotel. We will do our best to reflect on our procedures in question and will try to make certain your next stay with us is more pleasant. Our Ground floor - Observatory Legacy room- Lower ground floor is kept certain historic style – as per photos. This has to do with heritage of the building and reflects the accommodation style of the time our property was built in. We are very sorry to hear you did not enjoy the accommodation provided. Our hotel does have different room types available. Before your next booking with us you can contact our team and we will be able to advise on availability and features of different room types available. Our team would love to welcome you back on your next trip to Christchurch. Kind Regards
10/10 Excellent
Benjamin
Voyage en couple
25 oct. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Benjamin
Séjour de 2 nuits en octobre 2023
Réponse de Assistant Front Office Manager le 25 oct. 2023
Good Morning, Thank you very much for your review! Great to hear you have enjoyed your time at our hotel. Our team is already looking forward to welcome you back on your next trip to Christchurch. RegardsMajaAssistant Front Office Manager
10/10 Excellent
Tania
Voyage en couple
24 oct. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Tania
Séjour de 3 nuits en octobre 2023
Réponse de Assistant Front Office Manager le 29 oct. 2023
Good Afternoon, Great to hear you have enjoyed your stay at our hotel. Our team is already looking forward to welcome you back during your next trip to Christchurch.Kind RegardsMaja Volk
10/10 Excellent
Liz
22 oct. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Liz
Séjour de 1 nuit en octobre 2023
Réponse de Assistant Front Office Manager le 29 oct. 2023
Good Afternoon, Great to hear you have enjoyed your stay at our hotel. Our team is already looking forward to welcome you back during your next trip to Christchurch.Kind RegardsMaja Volk
10/10 Excellent
Nicola
22 oct. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Nicola
Séjour de 1 nuit en octobre 2023
Réponse de Assistant Front Office Manager le 29 oct. 2023
Good Afternoon, Great to hear you have enjoyed your stay at our hotel. Our team is already looking forward to welcome you back during your next trip to Christchurch.Kind RegardsMaja Volk
10/10 Excellent
Timothy
5 oct. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Timothy
Séjour de 1 nuit en octobre 2023
Réponse de Assistant Front Office Manager le 29 oct. 2023
Good Afternoon, Great to hear you have enjoyed your stay at our hotel. Our team is already looking forward to welcome you back during your next trip to Christchurch.Kind RegardsMaja Volk