Avis sur Novotel Christchurch Airport
Novotel Christchurch Airport
30 Durey Road, Christchurch Airport, Christchurch, NZ
Avis
9,6
Exceptionnel
9,8/10
Propreté
9,4/10
Personnel et service
9,2/10
Équipements
9,6/10
Infrastructures et conditions de l’hébergement
9,2/10
Écoresponsabilité
Avis
Voyage en couple
22 févr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en février 2024
Réponse de Samantha le 2 mars 2024
Kia Ora Michele, Thank you for your great feedback!I am so glad that you enjoyed your stay with us and we hope to be able to welcome you back for another stay. Kind Regards, Samantha WingFront Office Manager
10/10 Excellent
Natalie Gagne
31 janv. 2023
Natalie Gagne
Séjour de 1 nuit en janvier 2023
Réponse de Talis le 22 févr. 2023
Good Afternoon Natalie thank you for the feedback we are so glad you enjoyed your stay with us and we do hope to see you again soon.
8/10 Bien
jean-louis
2 févr. 2020
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
jean-louis
Séjour de 1 nuit en janvier 2020
Réponse de Talis le 9 févr. 2020
Good Morning Jean-Louis, Thank you for the feed back and we do hope to see you again soon.
10/10 Excellent
janine
22 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
janine
Séjour de 1 nuit en mai 2024
Réponse de Samantha Wing, Front Office Manager le 23 mai 2024
Kia Ora Janine, Thank you for taking the time to provide us with feedback from your stay here at the hotel. I apologise that the cafe on the ground floor wasn't open. Currently this isn't operational and we have the restaurant and bar on the 6th floor as our option for guests to dine in-house all day.I appreciate your sharing your feedback, and it is our hope that you will give us the opportunity to better serve you in the near future.Kind Regards, The Team at Novotel Christchurch Airport
10/10 Excellent
Judith
21 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Judith
Séjour de 1 nuit en mai 2024
Réponse de Samantha Wing, Front Office Manager le 23 mai 2024
Kia Ora,Thank you for taking the time to share such lovely comments about your stay here at the hotel. It is always great to hear such kind feedback about our staff and we hope to welcome you back for another stay soon!Kind Regards,The Novotel Team
8/10 Bien
Joe Nung
Voyage en famille
19 mai 2024
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Les points faibles : Équipements
Joe Nung
Séjour de 2 nuits en mai 2024
Réponse de Samantha Wing, Front Office Manager le 23 mai 2024
Kia Ora Joe, Thank you for taking the time to provide us with feedback from your stay here at Novotel Christchurch Airport. I apologise that there were no amenities in the room for you however as we are an Accor hotel - a brand standard for us here is sustainability and any guest amenities are available upon request to reduce our waste. We appreciate your sharing your feedback, and it is our hope that you will give us the opportunity to better serve you in the near future.Kind Regards,The Novotel Team
8/10 Bien
Angus
19 mai 2024
Les points forts : Propreté
Angus
Séjour de 1 nuit en mai 2024
Réponse de Samantha Wing, Front Office Manager le 23 mai 2024
Kia Ora, Thank you for your great review of the Novotel Christchurch Airport!We hope to welcome you back for another stay soon. Kind Regards, The Team at Novotel Christchurch Airport
10/10 Excellent
Daryl
Voyage en couple
17 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Daryl
Séjour de 1 nuit en mai 2024
Réponse de Samantha Wing, Front Office Manager le 23 mai 2024
Kia Ora Daryl, Thank you for taking the time to provide us with feedback from your stay. It is great to hear that you had a wonderful experience and we hope to welcome you back for another stay soon. Kind Regards, The Team at Novotel Christchurch Airport
10/10 Excellent
Connie
Voyage en couple
9 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Connie
Séjour de 1 nuit en avril 2024
Réponse de Samantha Wing, Front Office Manager le 23 mai 2024
Kia Ora,Thank you for taking the time to share your feedback from your stay here at the hotel. It is always great to hear that our guests enjoy our convenient location and we hope to welcome you back for another stay soon!Kind Regards,The Novotel Team
8/10 Bien
Tim
Voyage en famille
7 mai 2024
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Tim
Séjour de 2 nuits en mai 2024
Réponse de Samantha Wing, Front Office Manager le 23 mai 2024
Kia Ora, Thank you for taking the time to provide us with feedback from your stay here at the hotel. I am sorry that your experience at our hotel did not meet expectations; and please allow me to express my sincerest apologies for this. Here at Novotel Christchurch Airport, we strive to provide a superior service experience for every customer and therefore your feedback is very important to us. Please rest assured that your feedback has been passed onto our housekeeping team and we are taking the appropriate measures to address this issue and prevent future occurrence. We appreciate your sharing your feedback, and it is our hope that you will give us the opportunity to better serve you in the near future.Kind Regards,The Novotel Team
10/10 Excellent
Aumpika
5 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Aumpika
Séjour de 1 nuit en mai 2024
Réponse de Samantha Wing, Front Office Manager le 23 mai 2024
Kia Ora,Thank you for taking the time to share your feedback from your stay here at the hotel. It is always great to hear that our guests enjoy our convenient location and we hope to welcome you back for another stay soon!Kind Regards,The Novotel Team
10/10 Excellent
Alexander
Voyage en couple
5 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Alexander
Séjour de 1 nuit en avril 2024
Réponse de Samantha Wing, Front Office Manager le 23 mai 2024
Kia Ora, Thank you for your great review of the Novotel Christchurch Airport!We hope to welcome you back for another stay soon. Kind Regards, The Team at Novotel Christchurch Airport
10/10 Excellent
Wai
Voyage en famille
2 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Wai
Séjour de 1 nuit en avril 2024
Réponse de Samantha Wing, Front Office Manager le 23 mai 2024
Kia Ora,Thank you for taking the time to share your feedback from your stay here at the hotel. It is always great to hear that our guests enjoy our convenient location and we hope to welcome you back for another stay soon!Kind Regards,The Novotel Team
10/10 Excellent
Veronica, Singapore
1 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Veronica
Séjour de 1 nuit en avril 2024
Réponse de Samantha Wing, Front Office Manager le 23 mai 2024
Kia Ora,Thank you for taking the time to share your feedback from your stay here at the hotel. It is always great to hear that our guests enjoy our convenient location and we hope to welcome you back for another stay soon!Kind Regards,The Novotel Team
6/10 Satisfaisant
Dennis
Voyage en couple
27 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Dennis
Séjour de 1 nuit en avril 2024
Réponse de Samantha Wing, Front Office Manager le 23 mai 2024
Kia Ora Dennis,Thank you for taking the time to share your feedback from your stay here at the hotel. It is always great to hear that our guests enjoy our convenient location and we hope to welcome you back for another stay soon!Kind Regards,The Novotel Team
8/10 Bien
Donna
Voyage en groupe, Voyage en couple
25 avr. 2024
Les points forts : Propreté et personnel et service
Donna
Séjour de 1 nuit en avril 2024
Réponse de Samantha Wing, Front Office Manager le 23 mai 2024
Kia Ora Donna, Thank you for taking the time to provide us with feedback from your stay here at the hotel. I am sorry that your experience at our hotel did not meet expectations; and please allow me to express my sincerest apologies for you having no hot water during your stay. Here at Novotel Christchurch Airport, we strive to provide a superior service experience for every customer and therefore your feedback is very important to us. Please rest assured that our maintenance team is taking the appropriate measures to address this issue and prevent future occurrence. We appreciate your sharing your feedback, and it is our hope that you will give us the opportunity to better serve you in the near future.Kind Regards,The Novotel Team
8/10 Bien
Peter
Voyage en couple
25 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Peter
Séjour de 1 nuit en avril 2024
Réponse de Samantha Wing, Front Office Manager le 23 mai 2024
Kia Ora,Thank you for taking the time to share such lovely comments about your stay here at the hotel. It is always great to hear that you enjoyed our convenient location and we hope to welcome you back for another stay soon!Kind Regards,The Novotel Team
10/10 Excellent
Joseph
Voyage en couple
24 avr. 2024
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Joseph
Séjour de 1 nuit en avril 2024
Réponse de Samantha Wing, Front Office Manager le 23 mai 2024
Kia Ora,Thank you for taking the time to share such lovely comments about your stay here at the hotel. It is always great to hear that you enjoyed our convenient location and we hope to welcome you back for another stay soon!Kind Regards,The Novotel Team
10/10 Excellent
Brooke
Voyage en couple
21 avr. 2024
Les points forts : Équipements
Brooke
Séjour de 1 nuit en avril 2024
Réponse de Samantha Wing, Front Office Manager le 23 mai 2024
Kia Ora,Thank you for taking the time to share such lovely comments about your stay here at the hotel. It is always great to hear that you enjoyed our convenient location and we hope to welcome you back for another stay soon!Kind Regards,The Novotel Team
10/10 Excellent
Christopher
Voyage en famille
18 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Christopher
Séjour de 1 nuit en avril 2024
Réponse de Samantha Wing, Front Office Manager le 23 mai 2024
Kia Ora,Thank you for taking the time to share such lovely comments about your stay here at the hotel. It is always great to hear such kind feedback about our staff and we hope to welcome you back for another stay soon!Kind Regards,The Novotel Team
10/10 Excellent
Jason, Napier
16 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Jason
Séjour de 1 nuit en mars 2024
Réponse de Samantha Wing, Front Office Manager le 23 mai 2024
Kia Ora, Thank you for your great review of the Novotel Christchurch Airport!We hope to welcome you back for another stay soon. Kind Regards, The Team at Novotel Christchurch Airport
10/10 Excellent
Steven
15 avr. 2024
Steven
Séjour de 1 nuit en avril 2024
Réponse de Samantha Wing, Front Office Manager le 23 mai 2024
Kia Ora, Thank you for your great review of the Novotel Christchurch Airport!We hope to welcome you back for another stay soon. Kind Regards, The Team at Novotel Christchurch Airport
10/10 Excellent
Robert, Hesperus
Voyage en couple
14 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Robert
Séjour de 1 nuit en avril 2024
Réponse de Samantha Wing, Front Office Manager le 23 mai 2024
Kia Ora Robert, Thank you for your great review of the Novotel Christchurch Airport!We hope to welcome you back for another stay soon. Kind Regards, The Team at Novotel Christchurch Airport
10/10 Excellent
thomas
13 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
thomas
Séjour de 2 nuits en avril 2024
Réponse de Samantha Wing, Front Office Manager le 23 mai 2024
Kia Ora,Thank you for taking the time to share such lovely comments about your stay here at the hotel. It is always great to hear such kind feedback about our staff and we hope to welcome you back for another stay soon!Kind Regards,The Novotel Team
10/10 Excellent
Tracy
Voyage d’affaires
12 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Tracy
Séjour de 1 nuit en avril 2024
Réponse de Samantha Wing, Front Office Manager le 23 mai 2024
Kia Ora,Thank you for taking the time to share such lovely comments about your stay here at the hotel. It is always great to hear such kind feedback about our staff and we hope to welcome you back for another stay soon!Kind Regards,The Novotel Team
6/10 Satisfaisant
Sanjeev
Voyage en couple
9 avr. 2024
Les points forts : Infrastructures et conditions de l’hébergement
Les points faibles : Personnel et service
Sanjeev
Séjour de 1 nuit en mars 2024
Réponse de Samantha Wing, Front Office Manager le 23 mai 2024
Kia Ora, Thank you for taking the time to provide us with feedback from your stay here at the hotel. I am sorry that your experience at our hotel did not meet expectations; and please allow me to express my sincerest apologies for this. Here at Novotel Christchurch Airport, we strive to provide a superior service experience for every customer and therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address this issue and prevent future occurrence. We appreciate your sharing your feedback, and it is our hope that you will give us the opportunity to better serve you in the near future.Kind Regards,The Novotel Team
10/10 Excellent
Erik
9 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Erik
Séjour de 1 nuit en avril 2024
Réponse de Samantha Wing, Front Office Manager le 23 mai 2024
Kia Ora, Thank you for your great review of the Novotel Christchurch Airport!We look forward to being able to welcome you back for another stay soon. Kind Regards, The Team at Novotel Christchurch Airport
10/10 Excellent
Jo
Voyage en famille, Voyage en couple
9 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Jo
Séjour de 1 nuit en avril 2024
Réponse de Samantha Wing, Front Office Manager le 23 mai 2024
Kia Ora,Thank you for taking the time to share such lovely comments about your stay here at the hotel. It is always great to hear such kind feedback about our staff and we hope to welcome you back for another stay soon!Kind Regards,The Novotel Team
10/10 Excellent
Daniel
8 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Daniel
Séjour de 1 nuit en avril 2024
Réponse de Samantha Wing, Front Office Manager le 23 mai 2024
Kia Ora,Thank you for taking the time to share such lovely comments about your stay here at the hotel. It is always great to hear such kind feedback about our staff and we hope to welcome you back for another stay soon!Kind Regards,The Novotel Team
10/10 Excellent
Li Ling
Voyage en famille
5 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Li Ling
Séjour de 1 nuit en avril 2024
Réponse de Samantha Wing, Front Office Manager le 23 mai 2024
Kia Ora, Thank you for your great review of the Novotel Christchurch Airport!We look forward to being able to welcome you back for another stay soon. Kind Regards, The Team at Novotel Christchurch Airport
10/10 Excellent
Corrin
4 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Corrin
Séjour de 1 nuit en avril 2024
Réponse de Samantha Wing, Front Office Manager le 23 mai 2024
Kia Ora, Thank you for your great review of the Novotel Christchurch Airport!We look forward to being able to welcome you back for another stay soon. Kind Regards, The Team at Novotel Christchurch Airport
10/10 Excellent
charles
2 avr. 2024
Les points forts : Équipements et infrastructures et conditions de l’hébergement
charles
Séjour de 1 nuit en avril 2024
Réponse de Samantha Wing, Front Office Manager le 23 mai 2024
Kia Ora, Thank you for your great review of the Novotel Christchurch Airport!We look forward to being able to welcome you back for another stay soon. Kind Regards, The Team at Novotel Christchurch Airport
8/10 Bien
David
Voyage en couple
2 avr. 2024
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
David
Séjour de 1 nuit en avril 2024
Réponse de Samantha Wing, Front Office Manager le 23 mai 2024
Kia Ora David, Thank you for your great review of the Novotel Christchurch Airport and it is lovely to hear that you enjoyed the restaurant during your stay. We hope we can welcome you back for another stay soon. Kind Regards, The Team at Novotel Christchurch Airport
10/10 Excellent
martin, Wavell Heights
1 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
martin
Séjour de 1 nuit en mars 2024
Réponse de Samantha Wing, Front Office Manager le 23 mai 2024
Kia Ora, Thank you for your great review of the Novotel Christchurch Airport!We look forward to being able to welcome you back for another stay soon. Kind Regards, The Team at Novotel Christchurch Airport
8/10 Bien
Willis
Voyage en couple
31 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Willis
Séjour de 2 nuits en mars 2024
Réponse de Samantha Wing, Front Office Manager le 23 mai 2024
Kia Ora, Thank you for your great review of the Novotel Christchurch Airport!We look forward to being able to welcome you back for another stay soon. Kind Regards, The Team at Novotel Christchurch Airport
10/10 Excellent
Suzanne
31 mars 2024
Suzanne
Séjour de 1 nuit en mars 2024
Réponse de Samantha Wing, Front Office Manager le 23 mai 2024
Kia Ora, Thank you for your great review of the Novotel Christchurch Airport!We hope to welcome you back for another stay soon. Kind Regards, The Team at Novotel Christchurch Airport
10/10 Excellent
Joan
Voyage en famille
30 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Joan
Séjour de 1 nuit en mars 2024
Réponse de Samantha Wing, Front Office Manager le 23 mai 2024
Kia Ora Joan, Thank you for your great review of the Novotel Christchurch Airport!We look forward to being able to welcome you back for another stay soon. Kind Regards, The Team at Novotel Christchurch Airport
10/10 Excellent
Julia
Voyage en couple
28 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Julia
Séjour de 1 nuit en mars 2024
Réponse de Samantha Wing, Front Office Manager le 23 mai 2024
Kia Ora Julia, Thank you for your great review of the Novotel Christchurch Airport!We look forward to being able to welcome you back for another stay soon. Kind Regards, The Team at Novotel Christchurch Airport
10/10 Excellent
Dorothy
Voyage d’affaires
27 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Dorothy
Séjour de 1 nuit en mars 2024
Réponse de Samantha Wing, Front Office Manager le 23 mai 2024
Kia Ora Dorothy,Thank you for taking the time to share such lovely comments about your stay here at the hotel. It is always great to hear such kind feedback about our staff and we hope to welcome you back for another stay soon!Kind Regards,The Novotel Team
10/10 Excellent
Leticia
Voyage en couple
24 mars 2024
Leticia
Séjour de 1 nuit en mars 2024
Réponse de Samantha Wing, Front Office Manager le 23 mai 2024
Kia Ora,Thank you for taking the time to share such lovely comments about your stay here at the hotel. It is always great to hear kind feedback about our staff and we hope to welcome you back for another stay soon!Kind regards,The Novotel Team
10/10 Excellent
Carolynn
22 mars 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Carolynn
8/10 Bien
??
19 mars 2024
Les points forts : Propreté et infrastructures et conditions de l’hébergement
??
Séjour de 1 nuit en mars 2024
Réponse de Samantha Wing, Front Office Manager le 23 mai 2024
Kia Ora, Thank you for your great review of the Novotel Christchurch Airport!We look forward to being able to welcome you back for another stay soon. Kind Regards, The Team at Novotel Christchurch Airport
10/10 Excellent
yasuhiro, koganei
17 mars 2024
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
yasuhiro
Séjour de 2 nuits en février 2024
10/10 Excellent
Karen
15 mars 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Karen
Séjour de 1 nuit en mars 2024
10/10 Excellent
Ross
15 mars 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Ross
Séjour de 1 nuit en mars 2024
10/10 Excellent
Gray and Judy
14 mars 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Gray and Judy
Séjour de 1 nuit en mars 2024
Réponse de Samantha le 15 mars 2024
Kia Ora Gray & Judy, Thank you for your great review of Novotel Christchurch Airport!I hope we can welcome you back for another stay soon. Kind Regards, Samantha WingFront Office Manager
10/10 Excellent
Robert
Voyage en couple
13 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Robert
Séjour de 1 nuit en mars 2024
Réponse de The Team at Novotel Christchurch Airport le 14 mars 2024
Thank you for the feed back we are so glad you enjoyed your stay with us and we do hope to see you again.
10/10 Excellent
Brian
12 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Brian
Séjour de 1 nuit en mars 2024
Réponse de The Team at Novotel Christchurch Airport le 14 mars 2024
Thank you for the feed back we are so glad you enjoyed your stay with us and we do hope to see you again.
6/10 Satisfaisant
Kazuyuki, Urayasu City
Voyage en famille
10 mars 2024
Kazuyuki
Séjour de 2 nuits en mars 2024
Réponse de The Team at Novotel Christchurch Airport le 14 mars 2024
Thanks for the feedback, sorry you felt the room was small as the rooms sizes are one of the largest in New Zealand.
10/10 Excellent
Edna
6 mars 2024
Edna
Séjour de 1 nuit en février 2024
Réponse de The Team at Novotel Christchurch Airport le 14 mars 2024
Thank you for the feed back we are so glad you enjoyed your stay with us and we do hope to see you again.