Mediocre hotel-good for a night Publié le 8 juin 2015
The location of the hotel was fine-we chose to stay here because it was cheap and on our way to Chicago, but you do get what you pay for. There was no one at the front desk when we walked in, so we had to wait a while for someone to come help us to check-in to the hotel. The hotel kind of smelled like smoke, so I'm glad that our room was at the far furthest end in the non-smoking area. The room was decently clean, but not perfectly so (a couple stains in the carpet, and such, but not extremely noticeable). Oddly enough, the closet shelves didn't seem put together very well (they would have been functional had we used them, but it took the hotel down a notch in niceness). The free breakfast was coffee, granola bars, pre-packaged muffins, and a little bit of fruit-not bad, but not great. The front desk person wasn't at his post when we were trying to check-out either-he was in front of the building smoking, but came back in after a couple of minutes. Both front desk people (checking in and checking out) were friendly, but the fact that they weren't at their posts when they should have been was a little annoying. Overall, this hotel is ok to sleep at for a few hours-it did the job-but it's not super nice or a place that I would stay for longer than just overnight.
Commentaire laissé par : Direction de l'hôtel
30 juin 2015 par Manager, Direction de l'hôtel
Thank you for your recent review of your stay. I sincerely apologize that we were not able to exceed your expectations. In response to your feedback, I will make sure we are responding to guest needs in a timely manner as well as working to ensure that all of our rooms are inspected before guest arrivals. Thank you very much for providing us with your feedback. We would love to have another chance to provide you with a better experience at our hotel the next time you're in town.