Les notes se basent sur un nombre total de 145 avis vérifiés

Ils ont payé. Ils ont séjourné. Nous avons vérifié.
3,5 sur 5
Recommandé par 88 % des clients
3,7 Propreté de la chambre
3,5 Services et personnel
3,6 Confort de la chambre
3,5 Conditions de l'hôtel
Ils ont payé. Ils ont séjourné.
Nous avons vérifié.
2 sur 5
par un voyageur vérifié de Indiana

Fair, I guess...

Publié le 24 sept. 2014
Les + : Staff was decent, LOOKED clean
Les - : Air this place out!
The room was clean and decent looking, it just smelled pretty bad! As if 10 men had been living there just before us. I opened the windows and turned on the air in hopes of getting rid of it, but it didn't work. We were too tired to do anything else about it, and it was just a 1 night stay so we dealt with it. Probably won't go back.
3 sur 5
Recommandé
pour Tout le monde
par un voyageur vérifié de Poplar Bluff, MO

Easy to find / different kind of place

Publié le 30 juil. 2014
This is a different kind of hotel. I wasn't prepared for no ice machines or trading towels in at the desk. The room was great though, comfortable and spacious. Kitchenette was nice. Overall a very nice stay.
Commentaire laissé par : Direction de l'hôtel
4 sept. 2014 par Manager, Direction de l'hôtel
Thank you for taking the time to write a review of your stay. I'm so pleased to hear that the room was comfortable and spacious and that you enjoyed your in-room kitchen. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.
2 sur 5
par un voyageur vérifié

Not nice area. Scary foul mouthed clientele

Publié le 7 juil. 2014
Group out front when we arrived were swearing and sounded like gang people from TV. Front desk clerk was keeping an eye on them. Potential for fighting,,, he was very nice, but wouldn't want his job. Grab and go breakfast....coffee was terrible and muffins I wouldn't eat. For $117 for a might, I certainly expected better. The coffee maker in the room was covered in dust as was the alarm clock...I wouldn't touch them. Very disappointing stay and extremely overpriced.
Commentaire laissé par : Direction de l'hôtel
5 sept. 2014 par Manager, Direction de l'hôtel
Thank you for taking the time to write a review of your stay. I sincerely apologize for the guests loitering in front of our hotel and that you did not feel safe staying with us. In response to your feedback, I have met with my security staff to review our protocol in such situations to ensure that your experience is not repeated. As well, I am sorry to read that our grab-and-go breakfast did not meet your expectations. Your feedback on this issue will be useful to us as we continually work to improve our breakfast selection. Thank you very much for providing us with your feedback. Thank you for choosing Extended Stay America. We hope we have the opportunity to see you again in the future.
4 sur 5
Recommandé
pour Personnes en voyage d'affaires
par un voyageur vérifié

Ce voyageur n'a laissé qu'une note Publié le 22 juin 2014 sur Hotels.com
4 sur 5
Recommandé
par C_Oden de Lawrenceville, GA

Publié le 20 juin 2014 sur Hotels.com
My stay was pleasant, the hotel was nice and quiet. I would have loved had the room been equipped with dish shop, but other than that it was great.
Commentaire laissé par : Direction de l'hôtel
4 sept. 2014 par Manager, Direction de l'hôtel
Thank you so much for posting a review of our hotel. I'm so pleased to hear that your stay was pleasant. We do have dish soap available upon request at the front desk, should you need it in the future. Thank you for choosing Extended Stay Hotels. We hope to see you again soon.
4 sur 5
Recommandé
pour Tout le monde
par Ivanhoe de Minnesota

Publié le 17 juin 2014
Les + : Convenience to the interstate. Room was large and quite clean.
Situation : Great for travelers as it is just off the interstate between Illinois and Indiana. There is a generic mall nearby, and several strip malls.
"Breakfast provided" is not the best description. It is a tiny 'grab and go' stand right at the front lobby door, with fresh coffee and fruit, and prepackaged muffins, and granola bars.
3 sur 5
Recommandé
pour Familles
par Lacey de Virginia

Great Hotel Bad Staff

Publié le 12 juin 2014 sur Hotels.com
Service was HORRIBLE my toilet flooded I assumed someone would come to fix it they told me I could come to the front desk to get a plunger. The 4 nights I was there no one emptied my trash, no one changed my sheets, no one cleaned my room. They didn't have shower caps nor hand lotions.
Commentaire laissé par : Direction de l'hôtel
4 sept. 2014 par Manager, Direction de l'hôtel
Lacey - Thank you for taking the time to write a review of your stay. I sincerely apologize for the issues you experienced with your toilet. I will be meeting with our maintenance staff to ensure your experience is not repeated. As well, please know that we provide housekeeping services to guests staying eight or more nights; however, these services are always available upon request for an additional fee. Thank you for choosing Extended Stay America. We hope to see you again in the future.
4 sur 5
Recommandé
pour Personnes en voyage d'affaires
par LuxuryLala de Lansing

Publié le 11 juin 2014 sur Hotels.com
Nice room for long stay
Commentaire laissé par : Direction de l'hôtel
4 sept. 2014 par Manager, Direction de l'hôtel
Thank you for taking the time to write a review of our hotel. I am glad that you enjoyed your room during your stay with us. Thank you for choosing Extended Stay America. We hope to have the opportunity to provide you with another great stay in the future.
5 sur 5
Recommandé
pour Personnes en voyage d'affaires
par Marilyn

Ce voyageur n'a laissé qu'une note Publié le 10 juin 2014 sur Hotels.com
3 sur 5
Recommandé
pour Événement personnel
par Rich de Chicago

Publié le 29 avr. 2014 sur Hotels.com
No shampoo, no housekeeping. That's all I have to say....