Avis sur Melia Chiang Mai
Melia Chiang Mai
46-48 Charoenprathet Road, Changklan, Chiang Mai, Chiang Mai Province
Avis
9,4
Exceptionnel
9,6/10
Propreté
9,6/10
Personnel et service
9,4/10
Équipements
9,4/10
Infrastructures et conditions de l’hébergement
9,2/10
Écoresponsabilité
Avis
Voyage d’affaires
19 févr. 2023
Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Séjour de 5 nuits en février 2023
Réponse de Lalita de Boer le 22 févr. 2023
Dear Bernard, thank you for sharing your experience with us. We greatly appreciate your feedback. We are happy to hear that you enjoyed your stay. We look forward to welcome you again to Melia Chiang Mai soon. Warmest regards, Lalita de Boer Guest Experience Executive
10/10 Excellent
Ka Wai
Voyage en couple
25 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Ka Wai
Séjour de 6 nuits en mai 2024
Réponse de Lalita de Boer le 26 mai 2024
Dear Ka Wai,Thank you so much for your glowing review! We are thrilled to hear that you enjoyed the unique style architecture, as well as the amenities like the swimming pool and gym. Our team takes great pride in providing exceptional service, so it is wonderful to know that you found our staff to be nice. And you are absolutely right about our location—it is hard to beat being just a stone's throw away from the vibrant night market. We hope to have the pleasure of welcoming you back to Melia Chiang Mai soon!Warmest regards,Lalita de BoerGuest Experience
10/10 Excellent
Mark
Voyage en couple
20 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Mark
Séjour de 4 nuits en mai 2024
Réponse de Paphatsawan Komarvut le 21 mai 2024
Dear Mark,Thank you for your positive feedback! We are delighted to hear that you enjoyed our hotel, staff, amenities, and food. Thank you for giving us the highest rating and we look forward to welcoming you back for another wonderful stay! Warmest regards,Paphatsawan Komarvut Guest Experience
10/10 Excellent
Hisaki
Voyage en famille, Voyage en couple
12 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Hisaki
Séjour de 2 nuits en mai 2024
Réponse de Lalita de Boer le 12 mai 2024
Dear Hisaki,Thank you for your positive feedback! We are glad to hear that you were satisfied with your stay at Melia Chiang Mai. We hope to have the pleasure of welcoming you back again in the future.Warmest regards,Lalita de BoerGuest Experience
10/10 Excellent
HIROFUMI
6 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
HIROFUMI
Séjour de 5 nuits en avril 2024
Réponse de Paphatsawan Komarvut le 8 mai 2024
Dear Hirofumi,Thank you for taking the time to review your stay at Melia Chiang Mai! We are glad to hear that you had a pleasant experience with us. If you have any specific feedback or suggestions for improvement, we would love to hear them to ensure we continue providing exceptional service. We hope to welcome you back again soon! Warmest regards,Paphatsawan Komarvut Guest Experience
10/10 Excellent
Jittimon
Voyage en famille, Voyage en couple
4 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Jittimon
Séjour de 1 nuit en avril 2024
Réponse de Lalita de Boer le 5 mai 2024
Dear Jittimon,We are thrilled to hear you enjoyed your stay at Melia Chiang Mai! It is wonderful that our location suited your needs perfectly, with convenient access to shopping and dining. We take pride in our breakfast offerings and are delighted that you found them very good. Maintaining cleanliness and spaciousness in our rooms is a top priority, so it is great to know you appreciated those aspects as well. Thank you for sharing your positive experience, and we look forward to welcoming you back on your next visit to Chiang Mai.Warmest regards,Lalita de BoerGuest Experience
10/10 Excellent
Anh
2 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Anh
Séjour de 3 nuits en avril 2024
Réponse de Paphatsawan Komarvut le 22 mai 2024
Dear Anh, Thank you for taking the time to review your stay at Melia Chiang Mai! We are glad to hear that you had a pleasant experience with us. If you have any specific feedback or suggestions for improvement, we would love to hear them to ensure we continue providing exceptional service. We hope to welcome you back again soon! Warmest regards, Paphatsawan Komarvut Guest Experience
10/10 Excellent
steven
Voyage en couple
28 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
steven
Séjour de 5 nuits en avril 2024
Réponse de Lalita de Boer le 2 mai 2024
Dear Steven,Thank you for taking the time to leave such a glowing review of your stay at Melia Chiang Mai! We are delighted to hear that you found our property to be well-maintained and that you received excellent service from our staff. It is fantastic to know that you enjoyed the check-in process and the delicious food. We hope to welcome you back for another wonderful stay in the future!Warmest regards,Lalita de BoerGuest Experience
10/10 Excellent
Greg
Voyage en famille
22 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Greg
Séjour de 1 nuit en avril 2024
Réponse de Lalita de Boer le 25 avr. 2024
Dear Greg,Thank you for taking the time to write such a glowing review of your recent stay at Melia Chiang Mai. We are thrilled to hear that from the moment you arrived until your departure, our team was able to make your experience memorable.We are also pleased to know that the modernity and cleanliness of our facilities met your expectations and that the spaciousness and amenities of our rooms provided a comfortable environment for you to relax and enjoy.It is also heartening to hear that you found both the dining and cocktail areas to be pleasing and that our staff's professionalism stood out to you. Your high recommendation is greatly appreciated and serves as a wonderful encouragement to all of our staff.We look forward to welcoming you back to Melia Chiang Mai for another excellent stay.Warmest regards,Lalita de BoerGuest Experience
10/10 Excellent
Man Ting
Voyage en famille
21 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Man Ting
Séjour de 3 nuits en avril 2024
Réponse de Lalita de Boer le 21 avr. 2024
Dear Man Ting,Thank you for taking the time to share your feedback! We're thrilled to hear that you found our staff friendly and enjoyed the cleanliness of our property. It's also great to know that you appreciated the convenience of having a night market nearby. We hope to have the pleasure of welcoming you back to Melia Chiang Mai for another enjoyable stay in the future!Warmest regards,Lalita de BoerGuest Experience
10/10 Excellent
hanseul
Voyage en groupe
19 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
hanseul
Séjour de 5 nuits en avril 2024
Réponse de Lalita de Boer le 21 avr. 2024
Dear Hanseul,Thank you so much for your glowing review and for awarding us the highest rating! We are delighted to hear that you had an exceptional experience during your stay at Melia Chiang Mai. We hope to have the pleasure of welcoming you back for another wonderful stay in the near future.Warmest regards,Lalita de BoerGuest Experience
10/10 Excellent
young
16 avr. 2024
young
Séjour de 5 nuits en avril 2024
Réponse de Paphatsawan Komarvut le 7 mai 2024
Dear Young,Thank you for taking the time to review your stay at Melia Chiang Mai! We are glad to hear that you had a pleasant experience with us. If you have any specific feedback or suggestions for improvement, we would love to hear them to ensure we continue providing exceptional service. We hope to welcome you back again soon! Warmest regards,Paphatsawan Komarvut Guest Experience
10/10 Excellent
Rene
Voyage en couple
10 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Rene
Séjour de 2 nuits en avril 2024
Réponse de Lalita de Boer le 16 avr. 2024
Dear Rene,Thank you for taking the time to share your experience with us! We are thrilled to hear that you and your wife had such an enjoyable stay at Melia Chiang Mai.It brings us immense joy to know that you appreciated our dedicated staff, convenient location, diverse food options, and refreshing pool. Providing exceptional service and creating memorable experiences for our guests are our top priorities, and we are delighted that we could exceed your expectations.Your kind words serve as great encouragement for our team, and we look forward to welcoming you both back for another fantastic stay whenever your travels bring you to Chiang Mai.Warm regards,Lalita de BoerGuest Experience
6/10 Satisfaisant
Ulf
Voyage en famille
4 avr. 2024
Les points forts : Personnel et service
Ulf
Séjour de 5 nuits en mars 2024
Réponse de Naraphorn Uea-anantakorn le 7 avr. 2024
Dear Ulf,Thank you for taking the time to share your thoughts on your recent stay with us at Meliá Chiang. We are pleased to hear that you found our location to be very advantageous.However, we apologize for the noise inconvenience due to the nearby club. We are actively seeking solutions to ensure a quieter, more comfortable stay for our guests. Should your travels bring you back to our area, we hope to have the opportunity to welcome you again and offer a room that ensures a more peaceful and comfortable experience.Warmest regards, Naraphorn Uea-anantakorn Guest Experience
10/10 Excellent
Junji
Voyage en famille
26 mars 2024
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Junji
Séjour de 1 nuit en mars 2024
Réponse de Naraphorn Uea-anantakorn le 26 mars 2024
Dear Junji,Thank you for sharing your feedback following your recent stay at Meliá Chiang Mai. Your feedback is highly valued, and we are thrilled to learn that your experience exceeded your expectations. If there are any particular aspects you would like to emphasize or suggestions you wish to share, we are eager to receive them. We anticipate the opportunity to host you for another outstanding stay in the future. Warmest regards, Naraphorn Uea-anantakorn Guest Experience
10/10 Excellent
Mario
13 mars 2024
Mario
Séjour de 3 nuits en mars 2024
Réponse de Lalita de Boer le 2 avr. 2024
Dear Mario,Thank you for sharing your feedback following your recent stay at Meliá Chiang Mai. Your feedback is highly valued, and we are thrilled to learn that your experience exceeded your expectations. If there are any particular aspects you would like to emphasize or suggestions you wish to share, we are eager to receive them. We hope to have the opportunity to host you for another stay in the future. Warmest regards, Lalita de Boer Guest Experience
8/10 Bien
kwangho
Voyage en couple
6 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
kwangho
Séjour de 4 nuits en février 2024
Réponse de Lalita de Boer le 6 mars 2024
Dear Kwangho,Thank you very much for your kind review of Melia Chiang Mai. We are delighted to hear that you found the cleanliness of our hotel to your satisfaction and appreciated the care and attention we dedicate to maintaining our facilities. Your recognition of their hard work is greatly appreciated, and we look forward to welcoming you back for another impeccable stay in the future.Warmest regards,Lalita de BoerGuest Experience
10/10 Excellent
David
5 mars 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
David
Séjour de 3 nuits en mars 2024
Réponse de Naraphorn Uea-anantakorn le 26 mars 2024
Dear David,Thank you for sharing your feedback following your recent stay at Meliá Chiang Mai. Your feedback is highly valued, and we are thrilled to learn that your experience exceeded your expectations. If there are any particular aspects you would like to emphasize or suggestions you wish to share, we are eager to receive them. We anticipate the opportunity to host you for another outstanding stay in the future. Warmest regards, Naraphorn Uea-anantakorn Guest Experience
10/10 Excellent
R Jeffrey, LONDON
2 mars 2024
R Jeffrey
Séjour de 3 nuits en février 2024
Réponse de Lalita de Boer le 22 mars 2024
Dear R Jeffrey, Thank you for sharing your feedback following your recent stay at Meliá Chiang Mai. Your feedback is highly valued, and we are thrilled to learn that your experience exceeded your expectations. If there are any particular aspects you would like to emphasize or suggestions you wish to share, we are eager to receive them. We anticipate the opportunity to host you for another outstanding stay in the future. Warmest regards, Lalita de Boer Guest Experience
8/10 Bien
NAMYEOL
24 févr. 2024
NAMYEOL
Séjour de 2 nuits en février 2024
Réponse de Lalita de Boer le 25 févr. 2024
Dear Namyeol, Thank you for sharing your feedback following your recent stay at Meliá Chiang Mai. Your feedback is highly valued, and we are thrilled to learn that your experience exceeded your expectations. If there are any particular aspects you would like to emphasize or suggestions you wish to share, we are eager to receive them. We anticipate the opportunity to host you for another outstanding stay in the future. Warmest regards, Lalita de Boer Guest Experience
8/10 Bien
Aung
23 févr. 2024
Les points forts : Propreté, personnel et service, équipements
Aung
Séjour de 3 nuits en février 2024
Réponse de Lalita de Boer le 21 mars 2024
Dear Aung, Thank you for sharing your feedback following your recent stay at Meliá Chiang Mai. Your feedback is highly valued, and we are thrilled to learn that your experience exceeded your expectations. If there are any particular aspects you would like to emphasize or suggestions you wish to share, we are eager to receive them. We anticipate the opportunity to host you for another outstanding stay in the future. Warmest regards, Lalita de Boer Guest Experience
10/10 Excellent
Tom
Voyage en couple
22 févr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Tom
Séjour de 2 nuits en février 2024
Réponse de Naraphorn Uea-anantakorn le 23 févr. 2024
Dear Tom,Thank you for your wonderful review of your stay at Meliá Chiang Mai! We are thrilled to hear that you enjoyed our great location, the friendliness of our staff, and the quality of our food. Your satisfaction is our top priority, and it is heartening to know we were able to make your stay enjoyable.We look forward to the opportunity to welcome you back for another memorable experience.Warmest regards, Naraphorn Uea-anantakorn Guest Experience
10/10 Excellent
David
22 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Zero regrets
David
Séjour de 2 nuits en février 2024
Réponse de Naraphorn Uea-anantakorn le 23 févr. 2024
Dear David,Thank you for your glowing review at Meliá Chiang Mai and for awarding us a 5-star rating. We are delighted to hear that you experienced the high level of service we strive to provide and that our hotel location perfectly complemented your plans and activities.We look forward to the pleasure to welcoming you again, continuing to offer the 5-star service.Warm regards, Naraphorn Uea-anantakorn Guest Services
10/10 Excellent
Voyageur vérifié
19 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Voyageur vérifié
Séjour de 5 nuits en février 2024
Réponse de Naraphorn Uea-anantakorn le 20 févr. 2024
Dear guest, Thank you for sharing your feedback following your recent stay at Meliá Chiang Mai and for granting us the highest rating. Your feedback is highly valued, and we are thrilled to learn that your experience exceeded your expectations. If there are any particular aspects you would like to emphasize or suggestions you wish to share, we are eager to receive them. Your contentment is of utmost importance to us, and we anticipate the opportunity to host you for another outstanding stay in the future. Warmest regards, Naraphorn Uea-anantakorn Guest Experience
10/10 Excellent
Elliot
Voyage en famille
19 févr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Elliot
Séjour de 3 nuits en février 2024
Réponse de Naraphorn Uea-anantakorn le 20 févr. 2024
Dear Elliot,Thank you for sharing your feedback following your recent stay at Meliá Chiang Mai. We are delighted to hear that your stay was enjoyable. It is great to know that you appreciated the spaciousness and cleanliness of our rooms, as well as the comfort of our beds. Thank you once again for choosing Meliá Chiang Mai and for giving us the highest rating. We look forward to the opportunity to welcome you back for another enjoyable stay. Warmest regards, Naraphorn Uea-anantakorn Guest Experience
10/10 Excellent
Chee minh
17 févr. 2024
Chee minh
Séjour de 5 nuits en février 2024
Réponse de Lalita de Boer le 18 févr. 2024
Dear Chee minh, Thank you for sharing your feedback following your recent stay at Meliá Chiang Mai and for granting us the highest rating. Your feedback is highly valued, and we are thrilled to learn that your experience exceeded your expectations. If there are any particular aspects you would like to emphasize or suggestions you wish to share, we are eager to receive them. Your contentment is of utmost importance to us, and we anticipate the opportunity to host you for another outstanding stay in the future. Warmest regards, Lalita de Boer Guest Experience
10/10 Excellent
chulhong
14 févr. 2024
chulhong
Séjour de 4 nuits en février 2024
Réponse de Lalita de Boer le 21 mars 2024
Dear Chulhong, Thank you for sharing your feedback following your recent stay at Meliá Chiang Mai. Your feedback is highly valued, and we are thrilled to learn that your experience exceeded your expectations. If there are any particular aspects you would like to emphasize or suggestions you wish to share, we are eager to receive them. We anticipate the opportunity to host you for another outstanding stay in the future. Warmest regards, Lalita de Boer Guest Experience
4/10 Médiocre
Takeshi
13 févr. 2024
Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Les points faibles : Personnel et service
Takeshi
Séjour de 1 nuit en février 2024
Réponse de Lalita de Boer le 15 févr. 2024
Dear Takeshi,Thank you for taking the time to leave a rating for your recent stay. We value your feedback and are disappointed to see that your experience did not meet your expectations. We would appreciate more details about your stay so that we can address any specific concerns you may have had. We hope to have the chance to welcome you back and provide an improved experience.Warm regards,Lalita de BoerGuest Experience
10/10 Excellent
Dianne, Singapore
Voyage en famille avec de jeunes enfants
13 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Dianne
Séjour de 4 nuits en février 2024
Réponse de Phan Thị Minh Vân le 14 févr. 2024
Dear Dianne, Thank you for sharing your feedback following your recent stay at Meliá Chiang Mai. We are overjoyed to hear that your stay was an absolute delight and that everything from the freshness and maintenance of our facilities to the exceptional service provided by our staff met your expectations.Your special mention of the hospitality experienced in our breakfast restaurant is greatly appreciated. We strive to make every dining experience memorable, and it is heartening to know we succeeded with your family.We are particularly thrilled that Kidsdom stood out as a highlight of your stay. Our intention is to create a space that not only entertains but also engages children of all ages thoughtfully and safely. We are glad Meliá Chiang Mai could be a part of your family's cherished memories, and we hope to welcome you back for another fantastic stay. Warmest regards,Phan Thị Minh Vân Guest Experience
10/10 Excellent
Victoria
Voyage en groupe
11 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Outstanding service and property!
Victoria
Séjour de 5 nuits en février 2024
Réponse de Phan Thị Minh Vân le 12 févr. 2024
Dear Victoria, Thank you for sharing your feedback following your recent stay at Meliá Chiang Mai. We are delighted to learn that you appreciated the modernity and detail-oriented approach of our hotel, especially in catering to the diverse dietary needs of our guests, including gluten-free and vegetarian options. It is wonderful to hear that you found our culinary offerings exceptional. Your satisfaction is our top priority, and we appreciate your positive feedback. Thank you for choosing Meliá Chiang Mai and for providing your insights. If you have any further details or specific suggestions, please do not hesitate to share them with us. We look forward to the opportunity to welcome you back for another enjoyable stay. Warmest regards, Phan Thị Minh Vân Guest Experience
10/10 Excellent
Kantira
9 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Kantira
Séjour de 2 nuits en février 2024
Réponse de Naraphorn Uea-anantakorn le 10 févr. 2024
Dear Kantira,Thank you for sharing your feedback following your recent stay at Meliá Chiang Mai. We are delighted to hear that you enjoyed your stay. Hearing that you felt a great sense of comfort throughout your visit truly warms our hearts. Once again, thank you for choosing Meliá Chiang Mai for your stay and for giving us the highest rating. We hope to have the opportunity to welcome you back in the future, providing an even more delightful experience. Warmest Regards,Naraphorn Uea-anantakornGuest Experience
10/10 Excellent
Eric
Voyage en groupe, Voyage d’affaires
7 févr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Eric
Séjour de 3 nuits en février 2024
Réponse de Paphatsawan Komarvut le 8 févr. 2024
Dear Eric,Thank you for sharing your feedback following your recent stay at Meliá Chiang Mai and for granting us the highest rating. Your feedback is highly valued. We are thrilled to hear that you enjoyed our breakfast and had a great experience with our pool and staff. Your kind words mean a lot to us. We look forward to welcoming you back soon for another fantastic stay! Warmest regards, Paphatsawan Komarvut Guest Experience
10/10 Excellent
Jian
4 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Jian
Réponse de Paphatsawan Komarvut le 6 févr. 2024
Dear Jian,Thank you for sharing your feedback following your recent stay at Meliá Chiang Mai and for granting us the highest rating. Your feedback is highly valued, and we are thrilled to learn that your experience exceeded your expectations. If there are any particular aspects you would like to emphasize or suggestions you wish to share, we are eager to receive them. Your contentment is of utmost importance to us, and we anticipate the opportunity to host you for another outstanding stay in the future. Warmest regards, Paphatsawan Komarvut Guest Experience
10/10 Excellent
Peter, La Verne
Voyage en couple
4 févr. 2024
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Peter
Séjour de 7 nuits en janvier 2024
Réponse de Phan Thị Minh Vân le 5 févr. 2024
Dear Peter, Thank you for sharing your feedback following your recent stay at Meliá Chiang Mai. We are delighted to hear that you enjoyed our excellent breakfast buffet, spacious and beautiful room, and the wonderful benefits offered by the Level Lounge, especially our Afternoon tea and Evening cocktails.We truly appreciate your kind words about the well-trained staff, and we are thrilled to know that their service stood out to you. We understand your concern about the pool temperature being uncomfortably cold, especially on what appeared to be a typically hot day. Please allow us to explain that during the winter period, the water temperature can indeed feel significantly colder, which might have contributed to your experience. We appreciate your feedback and look forward to the opportunity to welcome you back for another enjoyable stay. Warmest regards, Phan Thị Minh Vân Guest Experience
10/10 Excellent
Voyageur vérifié
28 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Loved this hotel
Voyageur vérifié
Séjour de 3 nuits en janvier 2024
Réponse de Phan Thị Minh Vân le 29 janv. 2024
Dear Guest, Thank you for sharing your feedback following your recent stay at Meliá Chiang Mai. We are thrilled to hear that you had a wonderful experience during your stay. Your satisfaction is our top priority, and we appreciate your positive feedback. Thank you for choosing Meliá Chiang Mai and for providing your insights. If you have any further details or specific suggestions, please do not hesitate to share them with us. We look forward to the opportunity to welcome you back for another enjoyable stay. Warmest regards, Phan Thị Minh Vân Guest Experience
10/10 Excellent
Bukyoung
Voyage en famille
27 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Bukyoung
Séjour de 3 nuits en janvier 2024
Réponse de Lalita de Boer le 28 janv. 2024
Dear Bukyoung,Thank you for taking the time to share your positive feedback. We are delighted to hear that you found our hotel to be clean and well-located, especially in close proximity to the Night Bazaar. We are also pleased to know that you enjoyed our MAI The Sky Bar.Your kind words are truly appreciated, and we hope to welcome you back to Meliá Chiang Mai for another enjoyable stay in the future.Warmest regards,Lalita de BoerGuest Experience
10/10 Excellent
Jean
26 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Jean
Séjour de 2 nuits en janvier 2024
Réponse de Naraphorn Uea-anantakorn le 26 janv. 2024
Dear Jean,Thank you for taking the time to share your review of your recent stay with Meliá Chiang Mai. We are glad to hear that you found our service to be excellent and our concierges amazing and helpful. Our team takes great pride in providing exceptional service, and your recognition of their efforts is truly appreciated.We are also delighted to know that you enjoyed the beautiful layout of our hotel and our wonderful breakfast. We strive to create a welcoming and pleasing environment for all our guests, and it is gratifying to hear that these aspects of your stay were highlights.Thank you once again for choosing Meliá Chiang Mai, and we hope to welcome you back soon for an even more satisfying stay.Best Regard,Naraphorn Uea-anantakornGuest Experience
10/10 Excellent
KIHYUN
Voyage en famille
22 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
KIHYUN
Séjour de 2 nuits en janvier 2024
Réponse de Phan Thị Minh Vân le 23 janv. 2024
Dear Kihyun,Thank you for sharing your feedback following your recent stay at Meliá Chiang Mai and for granting us the highest rating. Your feedback is highly valued, and we are thrilled to learn that your experience exceeded your expectations. If there are any particular aspects you would like to emphasize or suggestions you wish to share, we are eager to receive them. Your contentment is of utmost importance to us, and we anticipate the opportunity to host you for another outstanding stay in the future.Warmest regards,Phan Thị Minh VânGuest Experience
10/10 Excellent
Robert, San francisco
Voyage en couple
11 janv. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Robert
Séjour de 3 nuits en janvier 2024
Réponse de Lalita de Boer le 12 janv. 2024
Dear Robert, Thank you for sharing your experience with Meliá Chiang Mai. We greatly appreciate your feedback. If there are any specific details you would like to highlight or suggestions you have in mind, we are always open to hearing them. Your feedback is valuable to us, and we look forward to the opportunity to welcome you in the future. Warmest regards, Lalita de Boer Guest Experience
10/10 Excellent
Laura
11 janv. 2024
Laura
Séjour de 1 nuit en janvier 2024
Réponse de Naraphorn Uea-anantakorn le 13 janv. 2024
Dear Laura, Thank you for sharing your experience with Meliá Chiang Mai. We greatly appreciate your feedback. If there are any specific details you would like to highlight or suggestions you have in mind, we are always open to hearing them. Your feedback is valuable to us, and we look forward to the opportunity to welcome you in the future.Warmest regards, Naraphorn Uea-anantaornGuest Experience
6/10 Satisfaisant
MARCIA
11 janv. 2024
Les points forts : Propreté
MARCIA
Séjour de 3 nuits en janvier 2024
Réponse de Lalita de Boer le 12 janv. 2024
Dear Marcia,Thank you for choosing Meliá Chiang Mai and for sharing your feedback with us. We are sincerely sorry to hear that you encountered serious issues with the bathroom during your stay. We apologise for any inconvenience this may have caused.Please rest assured that we are taking immediate steps to address any identified issues and ensure that future guests enjoy a more pleasant stay. Your feedback is invaluable in our ongoing efforts to enhance the quality of our accommodations.Thank you for your understanding, and we hope to have the opportunity to welcome you back to Meliá Chiang Mai for a much-improved experience.Warm regards,Lalita de BoerGuest Experience
10/10 Excellent
Ziqi
8 janv. 2024
Ziqi
Séjour de 1 nuit en janvier 2024
Réponse de Paphatsawan Komarvut le 9 janv. 2024
Dear Ziqi,Thank you for sharing your experience with Meliá Chiang Mai. We greatly appreciate your feedback. If there are any specific details you would like to highlight or suggestions you have in mind, we are always open to hearing them. Your feedback is valuable to us, and we look forward to the opportunity to welcome you in the future. Warmest regards, Paphatsawan Komarvut Guest Experience.
10/10 Excellent
CLAUDETTE SIMMONS
5 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
CLAUDETTE SIMMONS
Séjour de 3 nuits en janvier 2024
Réponse de Paphatsawan Komarvut le 9 janv. 2024
Dear Claudette Simmons,Thank you for sharing your experience with Meliá Chiang Mai. We greatly appreciate your feedback. If there are any specific details you would like to highlight or suggestions you have in mind, we are always open to hearing them. Your feedback is valuable to us, and we look forward to the opportunity to welcome you in the future. Warmest regards, Paphatsawan Komarvut Guest Experience.
6/10 Satisfaisant
PISIT
Voyage en groupe
5 janv. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
PISIT
Séjour de 2 nuits en janvier 2024
Réponse de Phan Thị Minh Vân le 11 janv. 2024
Dear PISIT, Thank you for sharing your feedback about your recent stay at Meliá Chiang Mai. We sincerely apologize for any shortcomings you experienced. We take guest feedback seriously, and we would like to extend our sincere apology that the service did not meet your expectations.We appreciate your constructive criticism, as it allows us to identify areas for improvement. If you have any further details or specific suggestions, please do not hesitate to share them with us, as we are committed to making the necessary adjustments to enhance our guests' experiences. Thank you for choosing Meliá Chiang Mai, and we hope to have the opportunity to welcome you back and provide a more seamless and enjoyable stay in the future. Warmest Regards, Phan Thị Minh Vân Guest Experience
10/10 Excellent
David
Voyage en famille
3 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
David
Séjour de 4 nuits en décembre 2023
Réponse de Paphatsawan Komarvut le 9 janv. 2024
Dear David, thank you for sharing your experience at Melia Chiang Mai. We are thrilled to hear that you found your stay amazing and that the room exceeded your expectations in terms of size, cleanliness, and modernity.We will be sure to pass along your kind words to Mike, who will undoubtedly appreciate the recognition for his exceptional service. Thank you once again for giving us the highest rating. We are looking forward to providing you with another wonderful experience. Warmest regards, Paphatsawan Komarvut Guest Experience
10/10 Excellent
Voyageur vérifié
Voyage en famille
2 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Voyageur vérifié
Séjour de 4 nuits en décembre 2023
Réponse de Paphatsawan Komarvut le 31 janv. 2024
Dear Guest,Thank you for sharing your feedback following your recent stay at Meliá Chiang Mai and for granting us the highest rating. Your feedback is highly valued, and we are thrilled to learn that your experience exceeded your expectations. If there are any particular aspects you would like to emphasize or suggestions you wish to share, we are eager to receive them. Your contentment is of utmost importance to us, and we anticipate the opportunity to host you for another outstanding stay in the future. Warmest regards, Paphatsawan Komarvut Guest Experience
10/10 Excellent
Voyageur vérifié
1 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Voyageur vérifié
Séjour de 2 nuits en décembre 2023
Réponse de Paphatsawan Komarvut le 8 janv. 2024
Dear Guest,Thank you for sharing your experience with Meliá Chiang Mai. We greatly appreciate your feedback. If there are any specific details you would like to highlight or suggestions you have in mind, we are always open to hearing them. Your feedback is valuable to us, and we look forward to the opportunity to welcome you in the future. Warmest regards, Paphatsawan Komarvut Guest Experience.
8/10 Bien
Marc
1 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Marc
Séjour de 4 nuits en décembre 2023
Réponse de Paphatsawan Komarvut le 8 janv. 2024
Dear Marc,Thank you for sharing your experience with Meliá Chiang Mai. We greatly appreciate your feedback. If there are any specific details you would like to highlight or suggestions you have in mind, we are always open to hearing them. Your feedback is valuable to us, and we look forward to the opportunity to welcome you in the future. Warmest regards, Paphatsawan Komarvut Guest Experience.
10/10 Excellent
Dennis m
30 déc. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
View from hotel
Dennis m
Séjour de 1 nuit en décembre 2023
Réponse de Paphatsawan Komarvut le 31 déc. 2023
Dear Dennis m,Thank you for sharing your experience during festive stay at Meliá Chiang Mai. We greatly appreciate your feedback. If there are any specific details you would like to highlight or suggestions you have in mind, we are always open to hearing them. Your feedback is valuable to us, and we look forward to the opportunity to welcome you in the future. Warmest regards, Paphatsawan Komarvut Guest Experience.
10/10 Excellent
Jou Ju
Voyage en groupe
30 déc. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Jou Ju
Séjour de 3 nuits en décembre 2023
Réponse de Paphatsawan Komarvut le 31 déc. 2023
Dear Jou Ju,Thank you for sharing your experience with Meliá Chiang Mai. We greatly appreciate your feedback. If there are any specific details you would like to highlight or suggestions you have in mind, we are always open to hearing them. Your feedback is valuable to us, and we look forward to the opportunity to welcome you in the future.Warmest regards, Paphatsawan Komarvut Guest Experience.