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Avis sur Cheshire Welcome Inn

2.5 out of 5
Cheshire Welcome Inn
1106 S Main St., Cheshire, CT

Avis

8,4

Très bien

Note des voyageurs de 10 (Excellent), d’après 249 avis sur 555." "
Note des voyageurs de 8 (Bien), d’après 196 avis sur 555." "
Note des voyageurs de 6 (Satisfaisant), d’après 71 avis sur 555." "
Note des voyageurs de 4 (Médiocre), d’après 25 avis sur 555." "
Note des voyageurs de 2 (Horrible), d’après 14 avis sur 555." "

8,8/10

Propreté

8,6/10

Personnel et service

7,8/10

Équipements

8,2/10

Infrastructures et conditions de l’hébergement

8,4/10

Écoresponsabilité

Avis

8/10 Bien

Brenda

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mai 2024

10/10 Excellent

Tetsuyoshi

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nice new property
Séjour de 1 nuit en mai 2024

10/10 Excellent

Emma

.
Séjour de 2 nuits en avril 2024

6/10 Satisfaisant

Brenda

Les points forts : Propreté et personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
Lights over the bed are too low, if you want to sit up and read in bed near your nightstand, you will hit your head. Cold, laminate flooring, no carpeting. Would have brought my slippers had I known.
Séjour de 2 nuits en avril 2024

10/10 Excellent

William

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We only stayed 1 night, the check in was easy it took less than 5 minutes. We arrived a few hours prior to stated check in time and they checked s in and gave us key to our room no questions asked. The room is large with a small attached room with counter, chair, and coffe maker. There is a Sushi place across the street, A dairy queen,dunkin donuts an a liquor store all within 2 blocks easily in walking distance.
Séjour de 1 nuit en avril 2024

10/10 Excellent

Carolyn

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nice clean room
Séjour de 1 nuit en avril 2024
Réponse de Ak le 4 avr. 2024
Thanks for staying with us. We appreciate your feedback!

6/10 Satisfaisant

Patricia

Voyage en couple
Les points faibles : Infrastructures et conditions de l’hébergement
We have stayed at the Cheshire Welcome several times over the last 3 years, and this time was disappointing. There seems to be a high turnover in personnel these days, especially at the front desk. We reserved for a 2 night stay, and when we returned to our room at the end of of the day the first night, our bed had not been touched nor was the trash emptied or the used cups or towels replaced. When we called to ask for cups and towels, a gentleman came with a couple of bath towels, but no cups. I wish I could give a better review because it is a small family owned business, but the all of the rooms are in dire need of a good remodel, too, so much so, we will not be returning.
Séjour de 2 nuits en mars 2024

10/10 Excellent

Brenda, Benton

Les points forts : Propreté
Séjour de 1 nuit en mars 2024

2/10 Horrible

Samantha

Voyage en couple
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
When i arrived there was a note on the office saying to call a number because the employee was somewhere else "working" meanwhile its freezing and flurrying outside. Finally the man comes so i go back to the office door only to have to wait again in the weather while he is on his cell phone which he continued throughout the majority of our interaction. The room was disgusting to say the least. The sheets were stained and yellowed with 3 beat up pillows that could have been 30 years old on a king size bed. The chrome finished shower head was coveded in black gunk. The phone was sticky and would only work on speaker. The room was freezing when we walked in and it smelled really bad. There were red splatters all over the wall in the bathroom so god only knows what that is. So I told the man at the front desk and he tried to show me another room that was no better. a He then refused to give me a refund stating no one else has had a problem and that it wasn't his decision. His deceit was exposed by the travelosity agent advising the hotel is refusing. He was rude and ignored me multiple times. He also argued that it was not black mold on the shower head because they just passed their inspection. Im not kidding! Luckily i was able to recover half of what i spent from Travelocity but be warned people this place is NOTTTTTT even remotely close to the 8.4 rating. They clearly must have fabricated for themselves. Id say this place is more of a 3 out of 10 if i were to be generous.
Séjour de 1 nuit en mars 2024
Réponse de Ak le 24 mars 2024
Dear Samantha,Thank you for taking the time to share your feedback about your recent stay with us. We deeply apologize for the numerous inconveniences and disappointments you experienced during your visit. Your comments are taken very seriously as we constantly strive to provide the best possible experience for our guests.First and foremost, we sincerely regret the state of the room you were assigned. Cleanliness and comfort are paramount to us, and it's disheartening to learn that we fell short in meeting these expectations. Rest assured, we are thoroughly investigating the issues you raised with our housekeeping and maintenance teams to ensure that such lapses are promptly addressed and rectified.Additionally, we are truly sorry for the lack of professionalism displayed by our staff member. Your description of their behavior is unacceptable and does not align with the level of service we aim to provide. We will be conducting retraining sessions to reinforce the importance of courteous and attentive customer service.Regarding the refund, we understand your frustration and apologize for any confusion or inconvenience caused. We will be reviewing our refund policies and procedures to ensure they are fair and transparent for all guests.Your feedback is invaluable to us as it helps us identify areas for improvement and take corrective actions. Please know that we are committed to regaining your trust and would welcome the opportunity to make it right for you in the future. Should you choose to give us another chance, please reach out to us directly, and we will ensure your next stay exceeds your expectations.Once again, we apologize for the shortcomings you experienced, and we appreciate your patience and understanding.Warm regards,

6/10 Satisfaisant

Jane

Les points forts : Personnel et service
Séjour de 1 nuit en mars 2024

10/10 Excellent

Richard

Voyage en famille, Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very nice
Séjour de 1 nuit en mars 2024
Réponse de ak le 22 mars 2024
Thanks for staying with us. We appreciate your feedback!

6/10 Satisfaisant

Eric

Voyage d’affaires
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
Low wend motel with cheap materials, etc., but fair price. OK for a one night, no frills stay at a fair price.
Séjour de 1 nuit en mars 2024
Réponse de ak le 22 mars 2024
Thanks for staying with us. We appreciate your feedback!

2/10 Horrible

Michelle

Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Urine stains on the mattress and covers unsafe environment people breaking in next door with a coat hanger....!!!! Disgusting
Séjour de 1 nuit en février 2024
Réponse de ak le 12 févr. 2024
We apologize for the unacceptable conditions you encountered during your stay. Rest assured, we take these matters seriously and are addressing them promptly. Your feedback helps us improve, and we're committed to ensuring a safe and comfortable environment for all our guests. Thank you for bringing this to our attention.

8/10 Bien

Scott

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Nice, warm efficient room. Bed was comfortable. The staff was courteous and accommodating despite my late arrival,
Séjour de 1 nuit en février 2024
Réponse de ak le 6 mars 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

J

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Private place
Séjour de 1 nuit en janvier 2024
Réponse de ak le 6 mars 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

J

Séjour de 1 nuit en janvier 2024
Réponse de ak le 22 mars 2024
Thanks for staying with us. We appreciate your feedback!

8/10 Bien

WILLIAM

Séjour de 1 nuit en janvier 2024
Réponse de ak le 22 mars 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Carolyn

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Rooms are clean and quiet staff/owners are nice
Séjour de 1 nuit en janvier 2024
Réponse de ak le 6 mars 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Alan

Séjour de 1 nuit en janvier 2024
Réponse de ak le 6 mars 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Jeffrey

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Not bad at all
It was better than most. It was rated as a two-star I would give it more
Séjour de 1 nuit en janvier 2024
Réponse de ak le 19 janv. 2024
Thanks for staying with us. We appreciate your feedback!

2/10 Horrible

Suzanne

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Rude
The employees at the front desk are extremely curt and condescending. They really need training on customer service.
Séjour de 3 nuits en décembre 2023
Réponse de ak le 19 janv. 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Emma

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 3 nuits en décembre 2023
Réponse de ak le 19 janv. 2024
Thanks for staying with us. We appreciate your feedback!

8/10 Bien

Pinto,

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en décembre 2023
Réponse de ak le 19 janv. 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Demi

Voyage en famille
Excelent
Séjour de 4 nuits en décembre 2023
Réponse de ak le 19 janv. 2024
Thanks for staying with us. We appreciate your feedback!

8/10 Bien

janet

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I grew up in Cheshire so when I traveled back from SC, I wanted someplace that I was familiar with. So many hotels have become permanent residences and I have felt unsafe due to the conditions and clientele. Not an insult to anyone, but as a woman traveling alone these things are important. I was very pleased with Welcome Inn. The rooms could stand an update, but they were spotless, and the front desk and staff were very helpful. There are options for dining and shopping on RT 10 so it is convenient for shopping.
Séjour de 3 nuits en décembre 2023
Réponse de ak le 19 janv. 2024
Thanks for staying with us. We appreciate your feedback!

6/10 Satisfaisant

Kathleen

Réponse de ak le 19 janv. 2024
Thanks for staying with us. We appreciate your feedback!

4/10 Médiocre

Virna Lisa

Séjour de 1 nuit en novembre 2023
Réponse de ak le 19 janv. 2024
Thanks for staying with us. We appreciate your feedback!

8/10 Bien

Scott

Les points forts : Propreté et personnel et service
Very pleasant average property. Quiet, good hot water and hv/ac, comfortable bed. A nice touch is the “ring doorbell”-style door peephole is a nice touch.wi-fi a bit slow. Large flat-screen tv. Freezer and fridge both chilled well. Management is thinking about their guests.Plenty of parking in total, but a spot close to your unit may not be available.
Séjour de 4 nuits en novembre 2023
Réponse de ak le 19 janv. 2024
Thanks for staying with us. We appreciate your feedback!

6/10 Satisfaisant

Voyageur vérifié

Voyage en famille
Les points forts : Propreté et confort de la chambre
Séjour de 1 nuit en novembre 2023
Réponse de ak le 23 nov. 2023
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Philip

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Return Visit, Still Nice
I had stayed at the Cheshire Welcome Inn before, and liked it, so I went back there for an 'overnight' during a long October road trip to New England. As my schedule was a bit uncertain, given stops and drive times, it turned out I arrived around midnight the Saturday night I stayed this time. No worries. The staff at reception was friendly and welcoming, and I checked in quickly. The room was clean and big bed comfy as before, and I liked being able to park my car just outside my front door. Viva vintage motels that have been nicely renovated, like Cheshire Welcome Inn! Was able to get Sunday morning takeout at a nearby McD's (lots of food places around), and return to finish packing and loading my vehicle, between raindrops. Then safely on my way for the final leg home. I once again enjoyed my stay at Cheshire Welcome Inn, Convenient for me on travel to Connecticut. Will return. Thank you!
Séjour de 1 nuit en octobre 2023
Réponse de ak le 23 nov. 2023
Thanks for staying with us. We appreciate your feedback!

8/10 Bien

donald

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en novembre 2023
Réponse de ak le 14 nov. 2023
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Wendy

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en novembre 2023
Réponse de ak le 14 nov. 2023
Thanks for staying with us. We appreciate your feedback!

8/10 Bien

VishalKumar

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Good
Séjour de 1 nuit en novembre 2023
Réponse de ak le 14 nov. 2023
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

David A.

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great family that operates this property!
Séjour de 3 nuits en novembre 2023
Réponse de ak le 14 nov. 2023
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Carolyn

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Staff /owners are very nice Rooms are clean and comfortable
Séjour de 1 nuit en novembre 2023
Réponse de ak le 5 nov. 2023
Thank you for taking the time in leaving us a review on your stay with us. I am so happy to learn that you had a great time and experience with our hotel and team members. We look forward to having you back into our property in the near future!Sincerely, Hotel Manager

10/10 Excellent

Carla

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
A comfy stay
No frills but amazing stay! Near plenty of food, great staff, and comfy.
Séjour de 1 nuit en octobre 2023
Réponse de ak le 3 nov. 2023
Thankyou

10/10 Excellent

PETER

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
I have stayed at Cheshire Welcome Inn twice now, and both times, the rooms have been IMMACULATE. I am pretty sure I have never stayed in a hotel that was cleaner than at this place. This is all the more remarkable to me because the property itself is quite dated - I'd guess mid-to-late 1950s - so you would expect some leftover grime after all those years. But no, it seems they clean this place assiduously. The rooms are small and basic, but the mattresses are new and the pillows are soft and comfortable. Overall excellent value for money, especially for Connecticut where hotel rooms (and everything else) run very expensive. It's a few miles away from the major highways, but worth the trip.
Séjour de 1 nuit en octobre 2023
Réponse de ak le 27 oct. 2023
Thank you for taking the time in leaving us a review on your stay with us. I am so happy to learn that you had a great time and experience with our hotel and team members. We look forward to having you back into our property in the near future!Sincerely, Hotel Manager

2/10 Horrible

Nancy

Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Close to restaurants
Séjour de 1 nuit en octobre 2023
Réponse de ak le 27 oct. 2023
Thank you for taking the time in leaving us a review on your stay with us. I am so happy to learn that you had a great time and experience with our hotel and team members. We look forward to having you back into our property in the near future!Sincerely, Hotel Manager

6/10 Satisfaisant

david

Les points forts : Propreté et personnel et service
Stayed on the lower level. I could hear the person running the shower very loud. I can hear them walking upsteers noisy woke me up in the night
Séjour de 1 nuit en octobre 2023
Réponse de ak le 27 oct. 2023
Thank you for taking the time in leaving us a review on your stay with us. I am so happy to learn that you had a great time and experience with our hotel and team members. We look forward to having you back into our property in the near future!Sincerely, Hotel Manager

10/10 Excellent

Diane

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en octobre 2023
Réponse de ak le 27 oct. 2023
Thank you for taking the time in leaving us a review on your stay with us. I am so happy to learn that you had a great time and experience with our hotel and team members. We look forward to having you back into our property in the near future!Sincerely, Hotel Manager

10/10 Excellent

david

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I like the cleaning staff. They turn your bed down every day.
Séjour de 1 nuit en octobre 2023
Réponse de ak le 17 oct. 2023
Thank you for taking the time in leaving us a review on your stay with us. I am so happy to learn that you had a great time and experience with our hotel and team members. We look forward to having you back into our property in the near future!Sincerely, Hotel Manager

10/10 Excellent

Karen

Séjour de 1 nuit en octobre 2023
Réponse de ak le 14 nov. 2023
Thanks for staying with us. We appreciate your feedback!

8/10 Bien

Brad

Les points forts : Propreté et personnel et service
Séjour de 4 nuits en septembre 2023
Réponse de ak le 18 oct. 2023
Thank you for taking the time in leaving us a review on your stay with us. I am so happy to learn that you had a great time and experience with our hotel and team members. We look forward to having you back into our property in the near future!Sincerely, Hotel Manager

10/10 Excellent

Dayna

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The motel is convenient, clean, safe, and walking distance to many dining options.
Séjour de 1 nuit en octobre 2023
Réponse de ak le 17 oct. 2023
Thank you for taking the time in leaving us a review on your stay with us. I am so happy to learn that you had a great time and experience with our hotel and team members. We look forward to having you back into our property in the near future!Sincerely, Hotel Manager

10/10 Excellent

Laurie

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Good service
Séjour de 1 nuit en septembre 2023
Réponse de ak le 13 oct. 2023
Thank you for taking the time in leaving us a review on your stay with us. I am so happy to learn that you had a great time and experience with our hotel and team members. We look forward to having you back into our property in the near future!Sincerely, Hotel Manager

10/10 Excellent

Christine

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
This place is clean and close to my daughters college
Séjour de 1 nuit en octobre 2023
Réponse de ak le 27 oct. 2023
Thank you for taking the time in leaving us a review on your stay with us. I am so happy to learn that you had a great time and experience with our hotel and team members. We look forward to having you back into our property in the near future!Sincerely, Hotel Manager

8/10 Bien

TROY

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Very nice place to stay. Would definitely recommend it.
Séjour de 1 nuit en octobre 2023
Réponse de ak le 13 oct. 2023
Thank you for taking the time in leaving us a review on your stay with us. I am so happy to learn that you had a great time and experience with our hotel and team members. We look forward to having you back into our property in the near future!Sincerely, Hotel Manager

10/10 Excellent

Kathleen, FRANKLIN

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Easy friendly check in. Clean, quiet
Séjour de 1 nuit en octobre 2023
Réponse de ak le 13 oct. 2023
Thank you for taking the time in leaving us a review on your stay with us. I am so happy to learn that you had a great time and experience with our hotel and team members. We look forward to having you back into our property in the near future!Sincerely, Hotel Manager

10/10 Excellent

Chris

Voyage en famille
Les points forts : Personnel et service
Very basic property and they do it well. Just here for a weekend at quinnipiac and it’s perfect. Bed and clean room and decent price. Close to campus. Would definetly recommend as a basic economy location with a very friendly staff
Séjour de 1 nuit en octobre 2023
Réponse de ak le 13 oct. 2023
Thank you for taking the time in leaving us a review on your stay with us. I am so happy to learn that you had a great time and experience with our hotel and team members. We look forward to having you back into our property in the near future!Sincerely, Hotel Manager

6/10 Satisfaisant

david

Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
I didn't like the checking process. I wish that they have somebody there.
Séjour de 1 nuit en octobre 2023
Réponse de ak le 13 oct. 2023
Thank you for taking the time in leaving us a review on your stay with us. I am so happy to learn that you had a great time and experience with our hotel and team members. We look forward to having you back into our property in the near future!Sincerely, Hotel Manager