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Avis sur Days Inn by Wyndham Cherokee Near Casino

2 out of 5
Days Inn by Wyndham Cherokee Near Casino
660 Painttown Road, US 19 North/660 Painttown Rd, Cherokee, NC

Avis

7,2

Bien

Note des voyageurs de 10 (Excellent), d’après 289 avis sur 1002." "
Note des voyageurs de 8 (Bien), d’après 315 avis sur 1002." "
Note des voyageurs de 6 (Satisfaisant), d’après 181 avis sur 1002." "
Note des voyageurs de 4 (Médiocre), d’après 107 avis sur 1002." "
Note des voyageurs de 2 (Horrible), d’après 110 avis sur 1002." "

7,2/10

Propreté

7,6/10

Personnel et service

6,6/10

Équipements

6,8/10

Infrastructures et conditions de l’hébergement

7,2/10

Écoresponsabilité

Avis

10/10 Excellent

Debbie

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Location is perfect if you are going to the casino. We came for a concert & was so surprised at how close the hotel was to the casino as the price was less expensive than other hotels that were not as close. Directly across the street! Clean room, easy checkin. Would definitely stay again!
Séjour de 1 nuit en mai 2024

6/10 Satisfaisant

Fred

Les points faibles : Personnel et service
Wi-Fi sucks. Trash can outside my door was overflowing. No in room posting of check out times. No one answered the phone when I called the front desk( twice)
Séjour de 2 nuits en mai 2024

6/10 Satisfaisant

Mitul

Les points faibles : Infrastructures et conditions de l’hébergement
It is a ok property, the staff was friendly, check in was smooth. Breakfast is namesake only, is there but don’t expect much. Rooms are ok, pillows are horrible and so are the blankets.
Séjour de 1 nuit en mai 2024

4/10 Médiocre

LARRY

Voyage en famille
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
For the price per room should have been nicer, updated, etc IMO.
Séjour de 1 nuit en avril 2024

4/10 Médiocre

John

Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2024

10/10 Excellent

K. Kasia

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Price and convenience to casino was perfect!
Séjour de 1 nuit en mars 2024

2/10 Horrible

Jeff

Voyage en famille, Voyage en couple
Les points forts : Équipements
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The bathroom was filthy! There was urine on the commode seat, the shower wasn't clean and a dirty band aid on stuck on the bathroom floor. The bed sheets were stained so we had to put towels on the bed just to sleep. Thank goodness I brought Clorox wipes to clean everything before we settled in. This is not by any means the quality of any Wyndham property we have stayed at in the past.
Séjour de 1 nuit en avril 2024

2/10 Horrible

Roy

Voyage en famille avec de jeunes enfants
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
Room smelled like a cigarette. It was so bad it was all we could do to sleep in the room. The guy checking us in was rude and very unprofessional. The tub was nasty. They on put two towel in a room with 4 guests. Worst hotel I’ve ever stayed at.
Séjour de 1 nuit en avril 2024

10/10 Excellent

Mia

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I will be back
Séjour de 2 nuits en avril 2024

4/10 Médiocre

Bobby

Voyage en famille
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
The air conditioning was broke, the sheets were ripped and the toilet backed up. Times two rooms I got. Not a great experience and they didn’t seem to care.
Séjour de 1 nuit en mars 2024

6/10 Satisfaisant

Nichole

Voyage en couple
Les points forts : Personnel et service
The property is older so could definitely use some upgrades. Water pressure and temp was disappointing. Beds comfy. Check in was easy. Great location for walking to the casino.
Séjour de 1 nuit en mars 2024

10/10 Excellent

Emily

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mars 2024

10/10 Excellent

Peggy, Mesa

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mars 2024

10/10 Excellent

Christal

Voyage en famille
Les points forts : Propreté et personnel et service
Conviently located right beside the casino , 2 minute walk .. room was clean . No housekeeping available though and we could hear people above us walking around all night .. otherwise not a bad cheap option , its the 2nd time we've stayed and would stay again .
Séjour de 3 nuits en mars 2024

6/10 Satisfaisant

David

Les points forts : Propreté
Les points faibles : Personnel et service
Basic, functional, no frills room. Nothing bad about the stay, other than the front desk person seemed like he couldn't care less that we were there, and took a long time to do a simple check in.
Séjour de 2 nuits en mars 2024

8/10 Bien

Frank

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements
No issues with check in.. Just slow running computer. Walls on inside room could use touch up same with floors. Other than that no issues. 4/5 Very helpful and friendly staff. Thank you for a good stay
Séjour de 1 nuit en mars 2024

4/10 Médiocre

Betty

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Room was clean. Outside area unkept. Front desk staff did not speak except to give me all the reasons they would charge more such as losing card key, not coming in to check out, etc. Free breakfast was yogurt or cereal. Spoke to morning desk person and was stared at but never spoke a word
Séjour de 1 nuit en mars 2024

2/10 Horrible

David

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mars 2024

10/10 Excellent

Andrew

Séjour de 2 nuits en février 2024

8/10 Bien

Jarrod

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
I had a good nights sleep here! Right across the street from Harrah.
Séjour de 1 nuit en mars 2024
Réponse de GM le 22 mars 2024
Thank you for staying with us

6/10 Satisfaisant

THOMAS

Les points faibles : Équipements
Probably the worst hot breakfast ever experienced. Shouldn't be allowed to claim it as a breakfast
Séjour de 1 nuit en mars 2024
Réponse de GM le 22 mars 2024
Thank you for your feedback.

8/10 Bien

ROBERT

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We were within walking distance of our showplace in the casino. Quiet, comfortable rooms, nice breakfast! Thanks!
Séjour de 1 nuit en mars 2024
Réponse de GM le 22 mars 2024
Thank you for staying with us.

2/10 Horrible

Patty

Voyage en famille
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
Absolute worst property I have ever checked into… we only stayed about 20 minutes before checking out. The room was disgusting, the toilet wouldn’t flush and the refrigerator was warm. The entire property smelled of weed. I wouldn’t recommend this property to anyone. The person on duty refused to issue a refund.
Séjour de 2 nuits en mars 2024
Réponse de GM le 14 mars 2024
Thank you for taking the time to tell us about your experience at Days Inn by Wyndham Cherokee Near Casino. I am sorry that we were unable to accommodate your request to move to a non-smoking room; please allow me to express my sincerest apologies. The reservation was made for a smoking room and all requests are subject to availability. Regarding the smell of weed, we do not have any control over it because it is allowed for recreational purposes in this area. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

6/10 Satisfaisant

Dahryl, Bogart

Séjour de 1 nuit en février 2024
Réponse de GM le 14 mars 2024
Thank you for staying with us.

8/10 Bien

Dennis

Voyage en famille
Close to casino
Séjour de 5 nuits en février 2024

10/10 Excellent

Bart

Séjour de 1 nuit en mars 2024

8/10 Bien

Sandra

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The room was clean and right across road from casino. The bed was very comfortable. Liked having a refrigerator and microwave in the room. The coffee maker in the room did not work but my husband was able to get coffee in the breakfast room. The breakfast was a continental breakfast with waffles, yogurt, apples, and cereal provided, if you wanted a more filling breakfast would need to go somewhere else to get it.
Séjour de 2 nuits en février 2024
Réponse de GM le 4 mars 2024
Thank you for staying with us

4/10 Médiocre

Betty

Les points faibles : Personnel et service et infrastructures et conditions de l’hébergement
Person checking us in was rude.
Séjour de 1 nuit en mars 2024
Réponse de GM le 4 mars 2024
Thank you for taking the time to tell us about your experience at Days Inn by Wyndham Cherokee Near Casino. I am sorry that you found our front desk associate being rude; please allow me to express my sincerest apologies. You asked him to switch your room from smoking room to a no-smoking room. We were full on that day. He was not able to accommodate your request.

8/10 Bien

Amy

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
If you’re looking for a good place to sleep in between sightseeing or gambling, then this is perfect. It’s directly across from the casino and right down the road from a few local shops. Easy check-in/out process. I would stay again.
Séjour de 2 nuits en février 2024
Réponse de GM le 29 févr. 2024
Thank you for staying with us

6/10 Satisfaisant

Barry

Voyage en couple
Les points forts : Équipements
Location is great for casino visits, not exactly a bad 3 star place to stay…., room was pretty clean and bed was comfortable….. I would recommend
Séjour de 2 nuits en février 2024
Réponse de GM le 29 févr. 2024
Thank you for staying with us

10/10 Excellent

Alantis

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en février 2024
Réponse de GM le 29 févr. 2024
Thank you for staying with us

10/10 Excellent

jamie

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Great value stay, very quick walk to casino.
Séjour de 2 nuits en février 2024
Réponse de GM le 29 févr. 2024
Thank you for staying with us

10/10 Excellent

Scotty

Voyage en couple
Les points forts : Propreté et personnel et service
Convenient location and had no issues
Séjour de 1 nuit en février 2024
Réponse de GM le 4 mars 2024
Thank you for staying with us

4/10 Médiocre

Rami

Voyage d’affaires
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
This is a super old property, depressing room colors. Waffles, coffee and juice is what they offer in what they call "breakfast". Some lights didn't even work, the room cleanliness was horrible, I lifted the cups and there was bug underneath it. Not sure I could recommend this place
Séjour de 3 nuits en février 2024
Réponse de GM le 29 févr. 2024
I would like to take this opportunity to apologize for your unpleasant experience as a guest of our hotel. I appreciate the time that you took to bring this matter to our attention.

10/10 Excellent

Jeff

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Great location
Séjour de 1 nuit en février 2024
Réponse de GM le 14 févr. 2024
Thank you for staying with us

6/10 Satisfaisant

shannon

Voyage en famille
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
Way to pricey for a less than basic room!
Séjour de 1 nuit en février 2024
Réponse de GM le 14 févr. 2024
Our rates fluctuates based on the market demand. They also include the convenient access to the Casino

2/10 Horrible

Sheri

Voyage en couple
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
I was ok staying here knowing the star rating was not that high since it was for 1 night. It was all ok until I found a bedbug in the bathroom when I woke up. NEVER AGAIN
Réponse de GM le 14 févr. 2024
Thank you for letting us know about the issue. We contacted our pest control vendor to resolve the issue

6/10 Satisfaisant

David

Les points forts : Personnel et service
Les points faibles : Équipements
Convenient to casino across the street.
Réponse de GM le 14 févr. 2024
Thank you for staying with us.

10/10 Excellent

Emalyn

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
X
Séjour de 1 nuit en février 2024
Réponse de GM le 14 févr. 2024
Thank you for staying with us

10/10 Excellent

Kayla

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Quiet area, 2 minute walk to the casino. Room was very clean. Have stayed here multiple times
Séjour de 1 nuit en janvier 2024
Réponse de GM le 14 févr. 2024
Thank you for staying with us.

10/10 Excellent

Cristi

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Cherokee weekend
Not a bad place to stay at. Close to the casino.
Séjour de 1 nuit en janvier 2024
Réponse de GM le 14 févr. 2024
Thank you for staying with us.

8/10 Bien

David

Les points forts : Propreté et personnel et service
Nice staff.They need to improve on the breakfast.Add a toaster and bagels ei
Réponse de GM le 14 févr. 2024
Thank you for staying with us. We will consider your recommendations.

4/10 Médiocre

Dewala, Winston Salem

Voyage en famille
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
Old - needs renovating; exterior looks fairly good but room interiors are dark/dank/ugly. Did have a nice, clean bed!! Hard to believe Wyndham hasn't done something to improve before putting their name on it. Minimal towels provided.
Séjour de 1 nuit en janvier 2024
Réponse de GM le 14 févr. 2024
Thank you for staying with us. We will consider your recommendations

10/10 Excellent

Dale

Voyage en famille
Close to casino
Séjour de 1 nuit en janvier 2024
Réponse de GM le 14 févr. 2024
Thank you for staying with us.

10/10 Excellent

Brittany

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en janvier 2024
Réponse de GM le 14 févr. 2024
Thank you for staying with us.

6/10 Satisfaisant

Tim

Les points forts : Propreté et personnel et service
Across the street from casino
Motel, not a hotel. It is right across the street from Harrah’s Cherokee Casino. Much cheaper than staying at the casino hotel. Has all basic amenities like mini fridge, microwave, hair dryer, iron and iron board. Place was clean. Downside is you can hear the traffic from the main road. I was in the motel wing closest to road. Also, the vent in the bathroom was extremely loud. It wasn’t just mine. I could hear the vents from adjacent room as well.
Séjour de 3 nuits en janvier 2024
Réponse de GM le 22 janv. 2024
Thank you for taking the time to tell us about your experience at Days Inn by Wyndham Cherokee Near Casino. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.

8/10 Bien

Voyageur vérifié

Voyage en groupe
Convenient and adequate.
The room was completely adequate. Very convenient to the casino. My sister's bed sounded like it was going to fall every time she moved, but it didn't. We were very shocked to have the manager use his pass key to come in one afternoon, see us there and flee. That kind of concerned us, but everything was fine.
Séjour de 2 nuits en janvier 2024
Réponse de GM le 22 janv. 2024
Thank you for taking the time to tell us about your experience at Days Inn by Wyndham Cherokee Near Casino

6/10 Satisfaisant

christopher

Voyage en famille
Les points forts : Propreté et personnel et service
Great location for casino and better price. They provide a little breakfast area in lobby which is nice. TV in room had a line thru entire picture and microwave didnt work.
Réponse de GM le 22 janv. 2024
Thank you for taking the time to tell us about your experience at Days Inn by Wyndham Cherokee Near Casino. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences

4/10 Médiocre

Michael P

Voyage en couple
Les points faibles : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Mini-fridge was not working. Front desk person that finally showed up after 5 minutes said the maintenance person would come over. Never showed. Had to buy ice to keep drinks cold. Went to turn in cards for the room and there was a sign stating the front desk person had stepped out and to place them in a makeshift basket. Over 20 cards in there, so it's easy to assume there had been no one at the front desk in 30 minutes or better. ONLY plus of staying at this property is that it's walking distance from the casino. Otherwise, I'd never book there.
Séjour de 1 nuit en janvier 2024
Réponse de GM le 22 janv. 2024
Thank you for taking the time to tell us about your experience at Days Inn by Wyndham Cherokee Near Casino. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. During your stay, we were short handed because of the extreme weather conditions. Our front desk person was away from the office to help other guest.

6/10 Satisfaisant

WRENDI, Rogersville

Séjour de 1 nuit en janvier 2024
Réponse de GM le 14 févr. 2024
Thank you for staying with us.