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Avis sur Le Royal Meridien Chennai

4.5 out of 5
Le Royal Meridien Chennai
No.1 GST Road, St.Thomas Mount, Guindy, Chennai, Tamil Nadu

Avis

7,2

Bien

Note des voyageurs de 10 (Excellent), d’après 71 avis sur 262." "
Note des voyageurs de 8 (Bien), d’après 87 avis sur 262." "
Note des voyageurs de 6 (Satisfaisant), d’après 41 avis sur 262." "
Note des voyageurs de 4 (Médiocre), d’après 30 avis sur 262." "
Note des voyageurs de 2 (Horrible), d’après 33 avis sur 262." "

7,4/10

Propreté

8,0/10

Personnel et service

7,0/10

Équipements

6,8/10

Infrastructures et conditions de l’hébergement

6,4/10

Écoresponsabilité

Avis

4/10 Médiocre

Guillaume

Voyage d’affaires
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
Hôtel qui ne mérite pas ses etoiles En plus ils n'hésitent pas à laisser une rave partie se dérouler dans l'établissement jusque 4h du matin avec la musique à faire trembler les murs et fenêtres des chambres jusqu'au dernier etage
Séjour de 2 nuits en octobre 2021

8/10 Bien

cedric

Voyage en famille
Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Bien
Hôtel assez luxueux où il partent du principe que si vous venez d'Europe vous avez énormément d'argent, dixit le vendeur de la boutique. Nous avions réserver une chambre pour 3 ( 2 adultes et 1 enfant) au final juste un grand lit pour dormir a trois et au final ils ont essayé de nous facturer un lit supplémentaire.
Séjour de 2 nuits en février 2020
Réponse de Ajay le 27 févr. 2020
Dear Guest, Greetings and thank you for reviewing us on Expedia Looking forward to welcoming you back.

6/10 Satisfaisant

nicolas, France

Les points forts : Propreté
Pas de fenêtre sur l'extérieur
Le bâtiment est vieillissant, et la chambre que j'ai eu donnait sur l'intérieur du bâtiment (hall d'accueil). Sinon c'était calme et proche de l'aéroport, mais pour ce prix j'essaierai un autre hôtel lors de mon prochain séjour à Chennai.

6/10 Satisfaisant

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
hotel pratique proche de l aéroport

6/10 Satisfaisant

Fadi

Les points forts : Personnel et service
The staff is great. But the hotem condition, the cleanness of the room is not good.
Séjour de 4 nuits en avril 2024

4/10 Médiocre

Abhaya

Les points forts : Personnel et service
Séjour de 2 nuits en mars 2024

2/10 Horrible

Sridhar

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en mars 2024

4/10 Médiocre

maurice

Les points forts : Personnel et service
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Séjour de 3 nuits en mars 2024

10/10 Excellent

Tejas

Hospitality at its best. Clean and spacious rooms. Nice luxury hotel.
Séjour de 1 nuit en mars 2024
Réponse de Shashank Sharma le 9 mars 2024
Dear Guests ,Vanakkam from Le Royal Meridien Hotel Chennai! Thank you for taking out the time to share your valuable feedback with us.We are pleased to note that hotel team have lived up to your expectations, I would like to thank you for your appreciation of our hospitality and care.Your feedback shall certainly motivate them and rest of the team to display many more such ‘Moments to reminisce particularly when it comes from those who matter the most – you!Your generous appreciation for our entire team is highly appreciated and it makes me proud to be part of this beautiful hotel team.We look forward to welcoming you back again at Le Royal Meridien Hotel Chennai.Sincerely Yours SHASHANK SHARMAFront Office Manager

4/10 Médiocre

gowtham kumar t s

Voyage en famille
Les points faibles : Propreté et personnel et service
Room service wasn’t done, table service wasn’t good
Séjour de 3 nuits en février 2024
Réponse de Shashank Sharma le 1 mars 2024
Dear Guests ,Vannakam from Le Royal Meridien Hotel Chennai!I would like to thank you for giving us your valuable feedback on our services during your recent stay at Le Royal Meridien Hotel Chennai.Your feedback shared is greatly appreciated and would most certainly help us in our “quest for Quality, I am distressed by the observations that you have made but nevertheless appreciate you taking the time to apprise us of the quality of our services.May I, at the outset, proffer my most sincere apologies for the inconvenience caused to you. We constantly strive to provide friendly, attentive, and anticipatory service so that guests only carry back fond memories of their experience.I have taken cognizance of your feedback and this will come as an eye-opener for us to investigate our process to further improvise it to ensure non-occurrence.You have my assurance that we value your patronage and sincerely hope that you will treat this as an aberration to our usual levels of standards.My team and I apologize again, and we look forward to welcoming you back at Le Royal Meridien Chennai for a more convivial experience.Sincerely Yours SHASHANK SHARMAFront Office Manager

6/10 Satisfaisant

Syed, Pleasanton

Les points faibles : Infrastructures et conditions de l’hébergement
Séjour de 4 nuits en février 2024
Réponse de Shashank Sharma le 1 mars 2024
Dear Guests ,Vannakam from Le Royal Meridien Hotel Chennai!I would like to thank you for giving us your valuable feedback on our services during your recent stay at Le Royal Meridien Hotel Chennai.Your feedback shared is greatly appreciated and would most certainly help us in our “quest for Quality, I am distressed by the observations that you have made but nevertheless appreciate you taking the time to apprise us of the quality of our services.May I, at the outset, proffer my most sincere apologies for the inconvenience caused to you. We constantly strive to provide friendly, attentive, and anticipatory service so that guests only carry back fond memories of their experience.I have taken cognizance of your feedback and this will come as an eye-opener for us to investigate our process to further improvise it to ensure non-occurrence.You have my assurance that we value your patronage and sincerely hope that you will treat this as an aberration to our usual levels of standards.My team and I apologize again, and we look forward to welcoming you back at Le Royal Meridien Chennai for a more convivial experience.Sincerely Yours SHASHANK SHARMAFront Office Manager

10/10 Excellent

Srinivasan

Voyage en famille, Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The location of the hotel is perfect. 10 mins drive from the airport and 20 minutes or less to city center. I am a Platinum elite member and since our checkout was 11:00, we requested a late check out at 4pm with no problem. I was also provided with an upgrade to an executive suite which felt like a true presidential suite. The room is very clean and comfortable. Upon arrival, we were shown the suite and the property facilities. The experience of staying here was exceptional and I would definitely stay again next time in Chennai!
Séjour de 1 nuit en février 2024
Réponse de Shashank Sharma le 28 févr. 2024
Dear Guests ,Vanakkam from Le Royal Meridien Hotel Chennai! Thank you for taking out the time to share your valuable feedback with us.We are pleased to note that hotel team have lived up to your expectations, I would like to thank you for your appreciation of our hospitality and care.Your feedback shall certainly motivate them and rest of the team to display many more such ‘Moments to reminisce particularly when it comes from those who matter the most – you!Your generous appreciation for our entire team is highly appreciated and it makes me proud to be part of this beautiful hotel team.We look forward to welcoming you back again at Le Royal Meridien Hotel Chennai.Sincerely Yours SHASHANK SHARMAFront Office Manager M: +919818718515shashank.sharma@leroyalmeridienchennai.com

10/10 Excellent

Karthikeyan

Séjour de 1 nuit en janvier 2024

8/10 Bien

Srikanth

Voyage en famille
Les points forts : Propreté, personnel et service, équipements
They updated the lobby to look great. But, the bucks stopped right there. The rooms are dated, very dated, like they are from 70s or 80s. Can't complain for the price paid.
Séjour de 1 nuit en février 2024
Réponse de Shashank Sharma le 1 mars 2024
Dear Guests ,Vannakam from Le Royal Meridien Hotel Chennai!I would like to thank you for giving us your valuable feedback on our services during your recent stay at Le Royal Meridien Hotel Chennai.Your feedback shared is greatly appreciated and would most certainly help us in our “quest for Quality, I am distressed by the observations that you have made but nevertheless appreciate you taking the time to apprise us of the quality of our services.May I, at the outset, proffer my most sincere apologies for the inconvenience caused to you. We constantly strive to provide friendly, attentive, and anticipatory service so that guests only carry back fond memories of their experience.I have taken cognizance of your feedback and this will come as an eye-opener for us to investigate our process to further improvise it to ensure non-occurrence.You have my assurance that we value your patronage and sincerely hope that you will treat this as an aberration to our usual levels of standards.My team and I apologize again, and we look forward to welcoming you back at Le Royal Meridien Chennai for a more convivial experience.Sincerely Yours SHASHANK SHARMAFront Office Manager

4/10 Médiocre

Ankush

Voyage d’affaires
This hotel needs a complete makeover. Rooms are straight out of the 1990s
Séjour de 2 nuits en février 2024
Réponse de Shashank Sharma le 28 févr. 2024
Dear Guests ,Vannakam from Le Royal Meridien Hotel Chennai!I would like to thank you for giving us your valuable feedback on our services during your recent stay at Le Royal Meridien Hotel Chennai.Your feedback shared is greatly appreciated and would most certainly help us in our “quest for Quality, I am distressed by the observations that you have made but nevertheless appreciate you taking the time to apprise us of the quality of our services.May I, at the outset, proffer my most sincere apologies for the inconvenience caused to you. We constantly strive to provide friendly, attentive, and anticipatory service so that guests only carry back fond memories of their experience.I have taken cognizance of your feedback and this will come as an eye-opener for us to investigate our process to further improvise it to ensure non-occurrence.You have my assurance that we value your patronage and sincerely hope that you will treat this as an aberration to our usual levels of standards.My team and I apologize again, and we look forward to welcoming you back at Le Royal Meridien Chennai for a more convivial experience.Sincerely Yours SHASHANK SHARMAFront Office Manager M : +919818718515shashank.sharma@leroyalmeridienchennai.com

6/10 Satisfaisant

MAIRE

Voyage d’affaires
Les points forts : Personnel et service
Les points faibles : Propreté
convenient location for airport, very helpful staff. Breakfast was crowded, no table available so had to take to my room. there was a lot of dust in the room/ bathroom, carpet hadnt been hoovered.
Séjour de 3 nuits en février 2024
Réponse de Shashank Sharma le 28 févr. 2024
Dear Guests ,Vannakam from Le Royal Meridien Hotel Chennai!I would like to thank you for giving us your valuable feedback on our services during your recent stay at Le Royal Meridien Hotel Chennai.Your feedback shared is greatly appreciated and would most certainly help us in our “quest for Quality, I am distressed by the observations that you have made but nevertheless appreciate you taking the time to apprise us of the quality of our services.May I, at the outset, proffer my most sincere apologies for the inconvenience caused to you. We constantly strive to provide friendly, attentive, and anticipatory service so that guests only carry back fond memories of their experience.I have taken cognizance of your feedback and this will come as an eye-opener for us to investigate our process to further improvise it to ensure non-occurrence.You have my assurance that we value your patronage and sincerely hope that you will treat this as an aberration to our usual levels of standards.My team and I apologize again, and we look forward to welcoming you back at Le Royal Meridien Chennai for a more convivial experience.Sincerely Yours SHASHANK SHARMAFront Office Manager M : +919818718515shashank.sharma@leroyalmeridienchennai.com

2/10 Horrible

Sanjay, Jamshedpur

Voyage d’affaires
Les points faibles : Personnel et service, équipements, infrastructures et conditions de l’hébergement
horrible property..dirty linen/bathroom/room etc
Séjour de 2 nuits en février 2024
Réponse de Shashank Sharma le 1 mars 2024
Dear Guests ,Vannakam from Le Royal Meridien Hotel Chennai!I would like to thank you for giving us your valuable feedback on our services during your recent stay at Le Royal Meridien Hotel Chennai.Your feedback shared is greatly appreciated and would most certainly help us in our “quest for Quality, I am distressed by the observations that you have made but nevertheless appreciate you taking the time to apprise us of the quality of our services.May I, at the outset, proffer my most sincere apologies for the inconvenience caused to you. We constantly strive to provide friendly, attentive, and anticipatory service so that guests only carry back fond memories of their experience.I have taken cognizance of your feedback and this will come as an eye-opener for us to investigate our process to further improvise it to ensure non-occurrence.You have my assurance that we value your patronage and sincerely hope that you will treat this as an aberration to our usual levels of standards.My team and I apologize again, and we look forward to welcoming you back at Le Royal Meridien Chennai for a more convivial experience.Sincerely Yours SHASHANK SHARMAFront Office Manager

2/10 Horrible

Kumaresan

Séjour de 1 nuit en février 2024

2/10 Horrible

Suja

Voyage en famille
Les points faibles : Équipements
No charge outlet, not convenient for charging and room are not well maintained
Séjour de 2 nuits en janvier 2024

4/10 Médiocre

Hongseok

Voyage d’affaires
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
수준에 못 미치는 호텔
밤 12시반에 호텔에 도착하였으나, 방이 2시 가까운 시간에 준비 되었습니다. 이에 대한 제대로 된 설명도 없고, 사과 한마디 없었네요. 시설 및 다른 서비스도 도저히 5성급 호텔 수준이라고 생각할 수 없는 수준이네요.
Séjour de 4 nuits en janvier 2024
Réponse de Shashank Sharma le 1 mars 2024
Dear Guests ,Vannakam from Le Royal Meridien Hotel Chennai!I would like to thank you for giving us your valuable feedback on our services during your recent stay at Le Royal Meridien Hotel Chennai.Your feedback shared is greatly appreciated and would most certainly help us in our “quest for Quality, I am distressed by the observations that you have made but nevertheless appreciate you taking the time to apprise us of the quality of our services.May I, at the outset, proffer my most sincere apologies for the inconvenience caused to you. We constantly strive to provide friendly, attentive, and anticipatory service so that guests only carry back fond memories of their experience.I have taken cognizance of your feedback and this will come as an eye-opener for us to investigate our process to further improvise it to ensure non-occurrence.You have my assurance that we value your patronage and sincerely hope that you will treat this as an aberration to our usual levels of standards.My team and I apologize again, and we look forward to welcoming you back at Le Royal Meridien Chennai for a more convivial experience.Sincerely Yours SHASHANK SHARMAFront Office Manager

2/10 Horrible

Srijanani

Voyage d’affaires
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 4 nuits en janvier 2024
Réponse de Shashank Sharma le 9 mars 2024
Dear Guests ,Vanakkam from Le Royal Meridien Hotel Chennai! Thank you for taking out the time to share your valuable feedback with us.We are pleased to note that hotel team have lived up to your expectations, I would like to thank you for your appreciation of our hospitality and care.Your feedback shall certainly motivate them and rest of the team to display many more such ‘Moments to reminisce particularly when it comes from those who matter the most – you!Your generous appreciation for our entire team is highly appreciated and it makes me proud to be part of this beautiful hotel team.We look forward to welcoming you back again at Le Royal Meridien Hotel Chennai.Sincerely Yours SHASHANK SHARMAFront Office Manager

10/10 Excellent

Bernadette

Séjour de 1 nuit en décembre 2023

2/10 Horrible

RAMKUMAR

Séjour de 1 nuit en décembre 2023

10/10 Excellent

Ananta

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en décembre 2023

2/10 Horrible

Bala

Voyage en famille
5 star hotel Cockroachesin rooms Fungal mould in bathtubs Dirty spider web on wall Fly in the plate in Nava rathika a restaurant Water dripping from the chandelier and made us sit in the table Will never stay in that hotel again
Séjour de 1 nuit en décembre 2023

10/10 Excellent

RAJNISH

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
COMFORTABLE STAY
VERY NICE ENJOYABLE STAY. GOOD ROOM, ALTHOUGH SOME ISSUES WITH AC AND DRAINAGE IN SINK. BREAKFAST WAS AMAZING AND SUPER CHOICE
Séjour de 3 nuits en novembre 2023

4/10 Médiocre

Maurya

Les points forts : Personnel et service
Séjour de 3 nuits en novembre 2023

4/10 Médiocre

Chakravarthi

Séjour de 1 nuit en novembre 2023

2/10 Horrible

Praveenkumar

Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I didn't particularly enjoy my stay there. I found bugs in the bed and the pillow covers were not clean. The restroom was also unclean, with mold visible in various places. I would not recommend this hotel for a longer stay. Before checking out, I even complained to the receptionist, but he seemed unconcerned and simply wanted me to leave. The food (buffet) was enjoyable, and the staff were friendly. However, I would not rate this hotel higher than 1 points.
Séjour de 1 nuit en novembre 2023

10/10 Excellent

Arun Balaji

Séjour de 1 nuit en octobre 2023

10/10 Excellent

Venugopal

Séjour de 2 nuits en octobre 2023

4/10 Médiocre

Kumar

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 4 nuits en octobre 2023

8/10 Bien

Taran

Voyage en couple
Les points forts : Propreté et personnel et service
Property need’s maintenance. Food and beverage service was great

10/10 Excellent

Thiruchendhil

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Awesome!
It was wonderful experience with all the staff members ! Looking forward to another stay at Lee Meridian!
Séjour de 1 nuit en octobre 2023

2/10 Horrible

Doraisamy

Voyage en famille
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
This place is worse than a roadside motel.
Séjour de 1 nuit en octobre 2023

6/10 Satisfaisant

ELANGO

Voyage d’affaires, Voyage en couple
Les points forts : Propreté
Les points faibles : Infrastructures et conditions de l’hébergement
The control panel for aircond and lighting was not working. Some lights in the room were not working The sound system in the TV is not working. Nothing was done despite reporting. Food is good both at the cafe and room service I think the hotel should consider spending money to do some repair and upgrade work
Séjour de 3 nuits en octobre 2023

6/10 Satisfaisant

DEEPAK

Voyage en couple
Les points forts : Personnel et service et équipements
Les points faibles : Infrastructures et conditions de l’hébergement
Property and furnishings are old and need refurbishing
Séjour de 1 nuit en octobre 2023

6/10 Satisfaisant

Voyageur vérifié

Voyage en famille
Ok
Breakfast was excellent. Except breakfast rest everything is not good, rooms are very old and dusty, broken toilets, etc., need refurbishment. It is not near to 4 or 5 star property. Anyhow staff was very good and very friendly, even went a head to change the room and show around some other rooms for us as a option to move. But unfortunately the rooms they have offered in the wing is all very old and not very good. The housekeeping staff mentioned that the rooms are better in the other wing but it was too late to go back and request once again to change the room to other wing, etc.,
Séjour de 2 nuits en septembre 2023

10/10 Excellent

Gary

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Great property excellent value. 5 star on 3 star budget
Séjour de 1 nuit en septembre 2023

4/10 Médiocre

Namheon

Séjour de 2 nuits en septembre 2023

6/10 Satisfaisant

Vanitha

Séjour de 1 nuit en septembre 2023

8/10 Bien

Vinodh

Les points forts : Propreté et personnel et service
Séjour de 2 nuits en août 2023

4/10 Médiocre

Arivazhagan

Voyage en famille
Les points forts : Personnel et service
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
Chipped floor and cracked sink
Séjour de 1 nuit en septembre 2023

4/10 Médiocre

Abrar

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Les points faibles : Confort de la chambre
Heard a lot about this hotel and because. Booked this as it was near to hotel . The hotel rooms were good and clean . But … the room was full of mosquitoes at night.I couldn’t sleep the whole night because of this and the ac itself was hardly cooling the room . So I was not able to cover myself too . Overall it was a terrible experience I personally had and I was waiting for morning to check out .
Séjour de 1 nuit en août 2023

6/10 Satisfaisant

ANANDA BABU

Séjour de 1 nuit en juin 2023

8/10 Bien

S

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Good hotel but need improvement on food!!
The food was not good
Séjour de 2 nuits en mai 2023

10/10 Excellent

Ajit Kumar, Tyngsboro

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Well managed, well trained staff.
Séjour de 1 nuit en mars 2023

10/10 Excellent

Zerubbabel Mckenzie Gnanadoss

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The experience was excellent as I had my parents staying here for a couple of days.. The staff, service and ambience was fantastic and surpassing.

4/10 Médiocre

Viji

Séjour de 3 nuits en mars 2023

4/10 Médiocre

Abhaya

Les points forts : Propreté et personnel et service
Room was attached to orher toom and very noisy from other guests
Séjour de 2 nuits en février 2023