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Avis sur KEK Accommodation

3 out of 5
KEK Accommodation
No: 134 Mosque Street, Pallavaram, Chennai, Tamil Nadu

Avis

6,0
Note des voyageurs de 10 (Excellent), d’après 7 avis sur 76." "
Note des voyageurs de 8 (Bien), d’après 19 avis sur 76." "
Note des voyageurs de 6 (Satisfaisant), d’après 30 avis sur 76." "
Note des voyageurs de 4 (Médiocre), d’après 10 avis sur 76." "
Note des voyageurs de 2 (Horrible), d’après 10 avis sur 76." "

6,4/10

Propreté

7,0/10

Personnel et service

7,0/10

Équipements

5,8/10

Infrastructures et conditions de l’hébergement

Avis

4/10 Médiocre

Régine

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Déception
Cet hôtel se trouve dans un quartier glauque. À l'arrivée le réceptionniste nous a demandé de payer 100 roupies prétextant que les taxes avaient augmentées. Les draps n'étaient pas nets j'ai dormi toute habillée. La chambre ne correspondait pas à la photo soit disant "de luxe avec A/C" Elle était loin d être de luxe et sans fenêtre. Néanmoins l'eau était bien chaude, les serveurs très empressés.
Séjour de 1 nuit en juillet 2017

8/10 Bien

Voyageur vérifié

Les points forts : Personnel et service

4/10 Médiocre

anna, india

Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
déception
L'on m'a attribué une chambre près de la réception alors que j'avais demandé une chambre plus au calme ayant un vol très tôt le lendemain et donc une nuit très courte. J'ai évidemment été gênée par le bruit environnant. Je ne conseille pas cet endroit.

4/10 Médiocre

brige, paris

Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Pas cher et decevant
Navette aeroport inclus, personnel accueillant et serviable Mais hotel vieillot, pas entretenus, ni remis en etat, odeur de renferme, Bref ne vaut pas plus que les qq euros. Situation geographique bonne : proche d un marche et de petits commercants pour locaux tres chaleureux, pas de touristes aux alentours. J aime

8/10 Bien

Voyageur vérifié

Voyage en famille avec de jeunes enfants, Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nice. staffs are good. and area of the hotel bit worry. but safe.
Séjour de 1 nuit en juin 2019

6/10 Satisfaisant

Voyageur vérifié

Les points forts : Personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
Séjour de 1 nuit en juillet 2019

4/10 Médiocre

James, London

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
So close and yet so far (away from good service)
Very basic place and the room was ok for a night, considering it’s inexpensive. Service was poor. KEK is an easy journey to the airport, in an average area where police have install CCTV on most street corners. It felt safe enough walking around at night. KEK have 2 hotels on this street. We arrived late (we told them we would be arriving late in the "notes" section of our booking) and were told we didn’t have a reservation and were made to walk with our luggage to the second KEK, where Ibrahim the "Front Office" was quite hostile. We had Hotels.com confirmation and had paid in advance (he called Hotels.com “a failure”). He aggressively demanded I give him the Hotels.com receipt I had printed for myself (for the address and my personal details) and demanded proof of booking on my phone, which he grabbed from me and attempted to scroll through. Eventually we were given a room and had to walk back up the street to the second KEK. This delay meant any place to eat was now closed and they were unwilling to continue room service for us, so we went to bed hungry. The room itself was not as the pictures provided and did not have the amenities listed (e.g. no safe in the room, no free toiletries, etc). The mattress was 3 inches thick, not standard thickness like their photos. The towels were ripped and stained, but smelled clean. We booked KEK for the free Airport Shuttle, but were told it wasn’t free. At least the front desk assistant at our KEK was polite and apologetic.
Séjour de 1 nuit en mars 2019

2/10 Horrible

Sivasankaran

Les points forts : Propreté
Les points faibles : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
Toilet need improvement
Not so good
Séjour de 2 nuits en octobre 2018

2/10 Horrible

Dyoll, Oslo, Norway

Les points forts : Personnel et service
Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Worn out old hotel - no water, no free transfer
Chose this hotel for a short night between flights as it offered free airport transfer, despite Expedia confirming free transfer to me they charged INR 200 each way. Room had no water. Expedia hasn't replied to complaint
Séjour de 1 nuit en juillet 2018

6/10 Satisfaisant

Voyageur vérifié

Les points forts : Propreté et confort de la chambre
英語が話せるスタッフがおり、空港からの無料送迎付きでこの価格なので満足です。ホテル周辺は地元の人たちが多く利用するマーケットが立ち並び、インドの人たちの生活が見れて良かったです。
Séjour de 1 nuit en mars 2018

6/10 Satisfaisant

VENKATA

Les points forts : Propreté et confort de la chambre

8/10 Bien

venkatesan

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre

6/10 Satisfaisant

NARASIMHARAO

Les points forts : Propreté et personnel et service

6/10 Satisfaisant

Somenath

Les points forts : Propreté
Les points faibles : Personnel et service
Near from Airport but that's just about it
Hotel has a unique policy. Expedia customers have 12-12 check in check out rule but if you book directly with them, you get a 24 hour check out policy. Rooms are basic but fine. Service is OK. This place should be simply seen as a transit place.

8/10 Bien

Diwahar

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Decent hotel with high price
Not bad

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
I stayed here because I was arriving into Chennai after midnight. The free airport pick-up was the draw. You may have to email to confirm it, but the response was very quick, so no problems there. The hotel is a too far from the city center to be conducive to good touring, but makes a great Airport link.

6/10 Satisfaisant

Harshad, New York

Les points forts : Personnel et service et confort de la chambre
Very good for the value for any airport stay.
The receptionist and other staff members were very courteous and helpful. When I pointed out minor deficiency in the bathroom the receptionist expressed genuine thanks and willingness to correct it. Room service for hot breakfast was prompt. Wake up and shuttle service to airport was good.

10/10 Excellent

jayachandran, Dunlap, Illinois

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great Service
The staff was wonderful, accommodating to say the least. The shuttle to and from the airport was great. Great experience. ..would definitely recommend

6/10 Satisfaisant

Voyageur vérifié

Les points faibles : Propreté
Very conveniently located next to the airport. When I was there, the wifi was not working. I was frustrated as I had a lot of emails to be processed.

6/10 Satisfaisant

Rafique, Navi Mumbai

Les points forts : Personnel et service
Ok
Not bad but not good as well. Staff are very polite and kind. Service was superb. Airport pickup was included.

8/10 Bien

James, Oberlin USA

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Convenient to airport
Stayed from 3pm to midnight to nap between planes. Transportation to and from the airport was provided and worked well. The room was near the street and so fairly noisy, but it was mostly midday after all. We had an air-conditioned room, but it was not clear the air conditioner was working properly. In any case the overhead fan was all that was needed. I'd stay again.

6/10 Satisfaisant

Mark, Harlow

Les points forts : Personnel et service
Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Basic hotel close to airport.
The collection service from the airport was exemplary. Prompt and well handled. The hotel is close to the airport which is good. The hotel is quite basic but functional and has free WiFi, described as "high speed" but quite slow. Rooms are basic and neighborhood is not great. So I would use this hotel as I did for an overnight stop between flights but I would not base at this hotel if I was staying for work, just too basic. But for the airport transfer and good price I cannot fault.

4/10 Médiocre

Gösta, Umeå

Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Smutsigt men fin personal
Smutsigt. Stenhård madrass. Otroligt dålig standard. Bullrande fläkt. Priset är väldigt lågt men det är inte ens värt det.

2/10 Horrible

Kalyan, New York

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Terrible. Please stay away.
I booked this hotel after reading all reviews. But my experience with this hotel is terrible. If you have international travel or traveling with kids or traveling with lot of luggage, I strongly discourage this hotel. The hotel management is very rude and they are not helpful at all. They don't know how to respect or how to treat the customers. I booked two rooms well in advance. Both rooms are confirmed & my credit card is charged in total. I spoke to hotel reception couple of time before booking and after booking and called 3 hrs before reaching the hotel as well. They said everything is confirmed. I went to hotel midnight at 1 am with kids & lot of luggage for international travel. I was told that only one room is available and need to wait for 30 mins to get second room. I was told that other person is not vacated the room I have to wait until he vacate the room. I was so annoyed & disappointed with their response. I am not sure whether they really know the meaning of advanced booking. They were asking me whether I can go other hotel, as my kids are sleeping & I have lot of luggage I said no. As I don't have other option I waited in the lobby for 30 mins, after 30 mins they didn't provide the room and they keep extending. Because of them I didn't sleep well on that night. Entire international travel was spoiled because of them. They don't have elevator. They don't have phone in the room. WIFI connection was keep dropping. Bed sheets are OK but blanket is dirty.

6/10 Satisfaisant

Voyageur vérifié

Les points forts : Propreté et confort de la chambre
Les points faibles : Infrastructures et conditions de l’hébergement

2/10 Horrible

peter, Canada

Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Worst hotel I have ever stayed in
I usually stay in lower end accommodation - all I need is a reasonably comfortable bed and clean sheets. I got neither at KEK. The sheets were ripped and had multiple oil stains. When I asked for different sheets, they were replaced by only slightly better ones. The room walls were stained and dirty and the bathroom smelled strongly of urine. I would have looked for something different but it was past midnight. In the morning I only got a trickle of cold water. They did eventually let me use a shower in a different room (it was in only slightly better condition) which did have hot water. I do not understand the positive ratings this place has gotten. The only thing I can think of is that I was not in the main building but in one a few doors from the main hotel. Maybe the main hotel is better. This was possibly the worst hotel I have ever stayed in.

6/10 Satisfaisant

Gautam, stoke on trent

Les points forts : Personnel et service
Les points faibles : Confort de la chambre
airport getaway
really nice staff.ideal for the airport as they organise a free shuttle.really 1 or 2 nite hotel.

10/10 Excellent

sanjay

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre

6/10 Satisfaisant

Michel, Gatineau

Les points forts : Personnel et service
All right for a few days.
I stayed in Chennai for 2 nights before leaving for Delhi. The staff is quite nice but most don't speak English. This hotel is allright for 1or2nights but I wouldnot spend a week there. Michel Lacroix

6/10 Satisfaisant

Das, Bhubaneswar

Les points forts : Personnel et service
Good location
Goo d for overnight stay

6/10 Satisfaisant

Resenärer, Delhi

Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Okej natt på hotell kek
Rummet va okej, och personalen var trevliga. Okej beliggenhet en bit utanför staden. Nära flygplatsen.

6/10 Satisfaisant

Voyageur vérifié

2/10 Horrible

Voyageur vérifié

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre

6/10 Satisfaisant

Rob, UK

Les points forts : Personnel et service
A stop over between Chennai and Pondicherry .
You get what you pay for. It is very convenient for the airport. I stayed there two nights in transit to Pondicherry, the room was very basic but reasonably clean,it had hot water and free Wi Fi. The staff were very pleasant and went out of their way to be helpful. It is a defiantly a budget hotel situated in a back street in Chennai, but as long as your accept it for what it is it's ok. I would be quite happy to stay there again.

10/10 Excellent

Carmen, Belgaum

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Good hotel
Very excellent location, only 2km from the airport. The staff are very nice people. Our flight was delayed for an hour plus and the person waiting to pick us up for their free transport from the airport to the hotel didn't even complain. When we arrived at the hotel, most of their staff came to greet us. They helped us carry our bags to our rooms. They even offered to give us a morning call as our flight the next morning is very early. The next morning, the transport to the airport was very punctual. The rooms are ok and clean enough. But there are a lot of mosquitoes. But all in all, it's a good hotel and if I do transit in Chennai again, i'll be sure to stay here again

4/10 Médiocre

Voyageur vérifié

Les points faibles : Personnel et service et infrastructures et conditions de l’hébergement
They double book rooms and have a rat in reception
We booked KEK Accommodation as it was close to Chennai airport and we were arriving in the early hours and they offered complimentary transport to the hotel. Payment was made in advance on line. We emailed all flight details and received a friendly response confirming. As promised were met at the airport and taken to the hotel. On arrival at 01.45am the receptionist tried to sell us an upgrade to an A/C room, we declined. Then he told us our room would not be ready until 3am as someone had missed a flight and wanted somewhere to sleep til then. We presume that is why he tried to sell us an upgraded room. After we protested, he offered to drive us to another of their properties across town. The whole point of booking and paying in advance for somewhere that offered a pick-up was to avoid such a situation and to get some sleep asap. We were told there was no choice, wait or travel elsewhere so we opted to wait in reception. We sat on a filthy sofa and almost immediately a large brown rat appeared from the hall where the kitchen was and ran along the wall and then behind our sofa. It did this several times, the receptionist took no notice. The room did become free at 3am, it was small, basic, reasonably clean and would have served its purpose if it had been available as agreed.

8/10 Bien

김효석, 대한민국

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
편리한 공항 접근성...
1층이어서 화장실 냄새가 났지만 친절한 직원의 응대...무엇보다고 공항 까지 무료로 택시 샌딩....마말라푸람에서 탐바람까지 버스로 연결한 후 탐바람에서 파라발라부람까지 전철....파라발라푸람 전철역에서 도보 10분 정도 위치...주변에 큰 시장이 있음...

6/10 Satisfaisant

KushalPrasad Srivastav, Hyderabad

Les points forts : Propreté et personnel et service

8/10 Bien

Voyageur vérifié

Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
good
Good

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Good service
Pleasant

8/10 Bien

Craig, USA

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Awesome value, clean,nice people
I landed at KEK for 3 nights coming fromthe US just because it was convenient and cheap. But it was also very clean and the staff wad very friendly and helpful. The WIFI worked good, but request a room closer to the wifi radio and it will be stringer. I do not hesitate to recommend it.

8/10 Bien

Aaron, NZ

Les points forts : Personnel et service
Suited My Needs
As a single man looking for an experience, then this place is great. It's right in the heart of an impoverished area. But that's how I wanted it. The staff were more than helpful when I wanted to buy certain items, and then again when wanting to sight-see. Their own taxi drivers are cheap but speak little English, so it was hard to communicate exactly what I wanted to do.

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
excellent in view of reasonable price
The hotel room was excellent in respect of the cleanliness. Everything was there where it should be. Full return of price.

6/10 Satisfaisant

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great Service!
They came to pick us up late at the airport and offered all the services they normally would at 2 in the morning. Taxi services are available and the food we ordered for room service was delicious. Would go again if needed.

8/10 Bien

Sandeep Pillay, Mumbai

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Good location, poor options for eating out
Since our work is at the airport, the complementary pick up and drop as well as the location means a lot for us. That's the reason we prefer staying despite having a larger spending budget. But the lack of good eating options is a serious issue. The hotel has been promising that they will open a pantry shortly. The area is a wholesale market and an industrial belt. So it definitely is not pleasant area, but the upside is that there area is never deserted at any time of day or night.

8/10 Bien

vjdgreat, visakhapatnam

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Fantastic service, great reception,
superrrrrrrrrrrrrrrr

6/10 Satisfaisant

Shiva, Melbourne, Australia

Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Good Budget Hotel for short stay.
Complimentary Airport Pick-up & Drop Was Great. The Room Service Staff was very helpful and friendly.

8/10 Bien

Ravindra, Mumbai

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
decent experience
the service at the hotel was good and the staff was polite and nice. there is no restaurant within the hotel and in the vicinity the location is not very good there is no intercom facility

2/10 Horrible

Voyageur vérifié

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
WORST HOTEL IN THE WORLD
you cant find such a unclean hotel and poor quality staff and they are attracting customers by free airport pickup and drop and when you enter the room there will be bad smell that SORRUNDS everywhere and KINDLY DONT GO FOR IT.

2/10 Horrible

CK, india

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Never again KEK
This hotel is in slum please dont book this place. heaven sake have some standards we vacated it withing hours of going there.... if u have committed some sins in ur previous life u should pay for it by coming and staying here.... its like they collect and drop u from airport thats it ...