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Avis sur Renaissance Chengdu Hotel

4.5 out of 5
Renaissance Chengdu Hotel
No 48 Section 4 South Renmin Road Wuhou, Chengdu, Sichuan

Avis

8,8

Excellent

Note des voyageurs de 10 (Excellent), d’après 39 avis sur 75." "
Note des voyageurs de 8 (Bien), d’après 28 avis sur 75." "
Note des voyageurs de 6 (Satisfaisant), d’après 6 avis sur 75." "
Note des voyageurs de 4 (Médiocre), d’après 0 avis sur 75." "
Note des voyageurs de 2 (Horrible), d’après 2 avis sur 75." "

8,8/10

Propreté

9,0/10

Personnel et service

8,8/10

Équipements

8,6/10

Infrastructures et conditions de l’hébergement

8,0/10

Écoresponsabilité

Avis

8/10 Bien

Voyageur vérifié

Séjour de 5 nuits en janvier 2020

6/10 Satisfaisant

Voyageur vérifié

Les points forts : Propreté et équipements
Les points faibles : Personnel et service et infrastructures et conditions de l’hébergement
Séjour de 2 nuits en janvier 2020

8/10 Bien

Daisuke

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
また使いたいです。
出張で使用。 朝食が少し高め且つ宿泊料にセットに出来ないのが少しマイナス。 ただ徒歩圏内に24時間営業のコンビニもありお酒やおつまみを買うのには便利です。 あとWiFiが上手く繋がらず使えなかったのと有線LANが無かったのが残念なポイント。 それ以外は清潔かつ建物も綺麗なのでおススメです！
Séjour de 5 nuits en décembre 2019

10/10 Excellent

robert

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en décembre 2019

10/10 Excellent

Wen, Vancouver

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Beautiful room and great amenities, perfectly situated in a great neighbourhood!!
Séjour de 9 nuits en novembre 2019

10/10 Excellent

YH Adrian

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Wonderful experience
I truly enjoyed my stay at the Renaissance Chengdu. The staff were very helpful. My return flight was a late evening flight and the staff were very helpful to extend the checkout timing so that i would not be stressed out about my luggage.
Séjour de 3 nuits en novembre 2019

8/10 Bien

Voyageur vérifié

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Overall pretty comfortable stay, great value. However central heating was turned on while outside temperature was >20 Celsius
Séjour de 3 nuits en novembre 2019

10/10 Excellent

Brendan

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 3 nuits en septembre 2019

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Brilliant stay.
We were pleasantly surprised by how beautiful this hotel is. Although it has a major roads running outside, which you can't avoid, we didn't notice the traffic noise. Checking in was easy and the staff are all welcoming. The room was in a great condition and very clean. The bathroom was scrupulously clean with a large bath, separate shower, wc and two handbasins. We would recommend this hotel to anyone staying in Chengdu. To us it was a safe neighbourhood and although you need taxi or didi to get anywhere places were all within easy travelling distance. We will stay again.
Séjour de 2 nuits en septembre 2019

10/10 Excellent

Sungho

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en juillet 2019

8/10 Bien

Chen

Les points forts : Propreté et infrastructures et conditions de l’hébergement
位置不错
位置还是不错的，旁边有很多在当地小有名气的小餐馆、私房菜……但是酒店本身软硬件都一般，空调还坏了
Séjour de 2 nuits en juin 2019

10/10 Excellent

Danny

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Marriott Renaissance 2019
It was a great location and convenient for my purpose. Hotel staff very very professional and friendly. The special price they offered made it extra sweet. I would stay there again.
Séjour de 1 nuit en juin 2019

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Super helpful staff!
My son and I traveled to Emeishan for an international wushu competition and stayed here for the night before transporting to the site. My son’s competition weapon did not catch the transfer flight and was left in Beijing. The hotel people were so nice contacting the airline, the airport and arranging for the lost luggage to be delivered directly to the hotel. They continue followed up and the luggage arrived 10 mins before we had to leave catching the train. They are SUPER! The hotel is nice. Room is clean. Nothing that may deduct any point from my review.
Séjour de 1 nuit en juin 2019

10/10 Excellent

Voyageur vérifié

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
ottima pulizia, grande gentilezza, disponibiltà, sollecitudine,
Séjour de 5 nuits en avril 2019
Réponse de Andie Luo Marketing & Communication Assistant Ren le 3 mai 2019
Dear customer, Thank you for taking the time to share your valuable feedback with us. We are delighted to know that you enjoyed your stay with us and that our service made your stay experience more memorable. We will continue to strive in delivering quality services, allowing our guests' to indulge in the best they deserve. Once again, we look forward to your next stay with us and continuous support in the near future. Thank you! Sincerely, Andie Luo Marketing & Communication Assistant Renaissance Chengdu Hotel

8/10 Bien

Victor

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Ideal for short stay business trip.
Comfortable bed and huge bathroom. No traffic jam problem from and to airport as it is just at the exit of the highway towards downtown.
Séjour de 3 nuits en avril 2019
Réponse de Andie Luo Marketing & Communication Assistant Ren le 13 juin 2019
Dear customer, Thank you for staying at Renaissance Chengdu Hotel. Thank you very much for your feedback and we are pleased to hear that you have enjoyed your stay and that we were able to provide you with a memorable experience. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. Thank you again for your feedback and support and we look forward to the pleasure of welcoming you back in the near future. Best Regards! Andie Luo Marketing & Communication Assistant Renaissance Chengdu Hotel

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 6 nuits en mars 2019
Réponse de Andie Luo Marketing & Communication Assistant Ren le 13 juin 2019
尊敬的客人， 您好！非常感谢您对成都首座万丽酒店的肯定。 我们非常荣幸地听到您对我们予以肯定，您的好评是我们不断进步的动力所在。 诚挚期待您的下次光临，我们将一如既往地为您提供高品质服务！ Andie Luo 市场传讯助理 成都首座万丽酒店

8/10 Bien

Matthew

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Good business hotel
Very clean hotel with food service. Great business hotel not far from the airport
Séjour de 1 nuit en janvier 2019

8/10 Bien

ching mei

Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
整體來說乾淨舒適
Séjour de 3 nuits en janvier 2019

8/10 Bien

Tony

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Sköna sängar
Bra service bra läge nära till det mesta. Sköna sängar rent o fint.
Séjour de 6 nuits en novembre 2018

10/10 Excellent

Voyageur vérifié

Séjour de 1 nuit en novembre 2018

6/10 Satisfaisant

Voyageur vérifié

Séjour de 2 nuits en octobre 2018

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en octobre 2018

10/10 Excellent

Mike, Canada

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
High speed elevators, excellent breakfast buffet, big rooms, working AC, small but usable gym.
Séjour de 1 nuit en septembre 2018
Réponse de Andie Luo Marketing & Communication Assistant Ren le 25 sept. 2018
Dear customer, Thank you for taking time to share your valuable feedback with us. We are delighted to know that you enjoyed your stay with us and that our service made your stay experience more memorable. We will continue to strive in delivering quality services, allowing our guests' to indulge in the best they deserve. Once again, we look forward to your next stay with us and continuous support in the near future. Thank you! Sincerely, Andie Luo Marketing & Communication Assistant Renaissance Chengdu Hotel

10/10 Excellent

kaku1959, Osaka Japan

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
空港に近くサービス良し
部屋は新しく快適。清掃も十分。フロントの女性スタッフは中国には珍しく対応が丁寧かつ、英語も完璧だった。スタッフ間の情報伝達も良好。 ロケーション的には空港まで近く、高速の入口に近いので混まない。市内の中心へは少し遠いが、成都のタクシーは安いので全く気にならない。 一泊一万円程なのでコスパは最高。
Séjour de 4 nuits en septembre 2018
Réponse de Andie Luo Marketing & Communication Assistant Ren le 10 sept. 2018
Dear customer, Thank you for taking time to share your valuable feedback with us. We are delighted to know that you enjoyed your stay with us and that our service made your stay experience more memorable. We will continue to strive in delivering quality services, allowing our guests' to indulge in the best they deserve. Once again, we look forward to your next stay with us and continuous support in the near future. Thank you! Sincerely, Andie Luo Marketing & Communication Assistant Renaissance Chengdu Hotel

10/10 Excellent

Kevin

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great Hotel
Fantastic Hotel, friendly Staff, Clean and very comfortable bed, nice room, just around the corner a brew pub, restaurants and a WoWo convenience store, also quite close to the airport..
Séjour de 1 nuit en août 2018
Réponse de Andie Luo Marketing & Communication Assistant Ren le 10 sept. 2018
Dear customer, Thank you for taking time to share your valuable feedback with us. We are delighted to know that you enjoyed your stay with us and that our service made your stay experience more memorable. We will continue to strive in delivering quality services, allowing our guests' to indulge in the best they deserve. Once again, we look forward to your next stay with us and continuous support in the near future. Thank you! Sincerely, Andie Luo Marketing & Communication Assistant Renaissance Chengdu Hotel

10/10 Excellent

Gao, Singapore

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
这是我第一次访问成都，也是我第一次入住首座万丽酒店，酒店的服务人员非常友善和专业，酒店环境很好，干净整齐！ 每一次需要什么帮助他们都会提出非常专业的建议，谢谢！
Séjour de 3 nuits en juillet 2018
Réponse de Andie Luo Marketing & Communication Assistant Ren le 24 juil. 2018
尊敬的客人， 首先非常感谢您对于酒店的评价。 很高兴您对我们服务的评价，您的称赞就是我们前行的动力。我们会不断努力，创造更为舒适的的入住体验，令您一扫旅途疲惫，活力再出发！ 酒店所有员工期待您的再次下榻，再次对您给予的好评和鼓励表示感谢！ 罗雪芸 市场传讯助理 成都首座万丽酒店

10/10 Excellent

YuHong

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Nice!
Séjour de 2 nuits en juin 2018
Réponse de Andie Luo Marketing & Communication Assistant Ren le 24 juil. 2018
Dear customer, Thank you for taking time to share your valuable feedback with us. We are delighted to know that you enjoyed your stay with us and that our service made your stay experience more memorable. We will continue to strive in delivering quality services, allowing our guests' to indulge in the best they deserve. Once again, we look forward to your next stay with us and continuous support in the near future. Thank you! Sincerely, Andie Luo Marketing & Communication Assistant Renaissance Chengdu Hotel

6/10 Satisfaisant

WING WAH

Les points forts : Personnel et service

8/10 Bien

Esmeralda

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Um luxo
Excelente hotel

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Nice, clean and roomy. Nice staff. The area is a little off the central area, but still convenient. Close to the airport. Enjoyed my stay.
Réponse de Andie Luo Marketing & Communication Assistant Ren le 12 avr. 2018
Dear customer, Thank you for taking time to share your valuable feedback with us. We are delighted to know that you enjoyed your stay with us and that our service made your stay experience more memorable. We will continue to strive in delivering quality services, allowing our guests' to indulge in the best they deserve. Once again, we look forward to your next stay with us and continuous support in the near future. Thank you! Sincerely, Andie Luo Marketing & Communication Assistant Renaissance Chengdu Hotel

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
食事が最高
中国料理、 日本料理、 西洋料理 ワインと全て美味しいです。 また 部屋の中が洗練されていて居心地が良いです
Séjour de 1 nuit en mars 2018
Réponse de Andie Luo Marketing & Communication Assistant Ren le 22 mars 2018
尊敬するお客様 こんにちは！私たちに対するご好評とお好みに感謝します。 ホテルの従業員やサービスに対する称賛をとても喜んでいます。外に出て、のんびりしているのは、旅人の希望であり、ホテルサービスの究極の目標でもあります。私たちは絶えず努力して、あなたの旅の恋愛小説家をさせます。 ホテルの全従業員が再び入居することを期待しております。 罗雪芸 市場情報アシスタント 成都に初万丽ホテル

8/10 Bien

Pui Wai Loretta

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Quite good
Séjour de 2 nuits en février 2018
Réponse de Andie Luo Marketing & Communication Assistant Ren le 12 mars 2018
Dear customer, Thank you for staying at Renaissance Chengdu Hotel. Thank you very much for your feedback and we are pleased to hear that you have enjoyed your stay and that we were able to provide you with a memorable experience. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. Thank you again for your feedback and support and we look forward to the pleasure of welcoming you back in the near future. Best Regards! Andie Luo Marketing & Communication Assistant Renaissance Chengdu Hotel

8/10 Bien

Pui Wai Loretta

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
整體很好。
Séjour de 1 nuit en février 2018
Réponse de Andie Luo Marketing & Communication Assistant Ren le 14 mars 2018
尊敬的客人， 您好！感谢您对我们的好评和喜爱！ 非常高兴您对酒店员工和服务的称赞。出门在外，住得舒心是每个旅者的期望，也是酒店服务的终极目标。我们会不断努力，令您的旅途尽善尽美。 酒店所有员工期待再次入住，谢谢！ 罗雪芸 市场传讯助理 成都首座万丽酒店

10/10 Excellent

Jinsu

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
성도 최고의 호텔
위치좋고 깨끗하고 친절함. 최고입니다.
Séjour de 1 nuit en février 2018
Réponse de Andie Luo Marketing & Communication Assistant Ren le 12 mars 2018
Dear customer, Thank you for staying at Renaissance Chengdu Hotel. Thank you very much for your feedback and we are pleased to hear that you have enjoyed your stay and that we were able to provide you with a memorable experience. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. Thank you again for your feedback and support and we look forward to the pleasure of welcoming you back in the near future. Best Regards! Andie Luo Marketing & Communication Assistant Renaissance Chengdu Hotel

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Location is great. Room is clean. Service of front desk needs to be more friendly.
Séjour de 3 nuits en novembre 2017
Réponse de Andie Luo Marketing & Communication Assistant Ren le 13 déc. 2017
Dear customer, Thank you for taking time to share your valuable feedback with us. We are delighted to know that you enjoyed your stay with us and that our service made your stay experience more memorable. We will continue to strive in delivering quality services, allowing our guests' to indulge in the best they deserve. Once again, we look forward to your next stay with us and continuous support in the near future. Thank you! Sincerely, Andie Luo Marketing & Communication Assistant Renaissance Chengdu Hotel

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
由機場乘的士到酒店大約45分鐘，都算是方便！
Séjour de 3 nuits en octobre 2017

10/10 Excellent

Phil, Ryde

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
renaissance
Exceptionally spacious rooms with the only blight being noise from the interminable traffic in front facing lower rooms. Wonderful food for all tastes and charming staff.
Séjour de 22 nuits en août 2017
Réponse de Andie Luo Marketing & Communication Assistant Ren le 22 sept. 2017
Dear customer, Thank you for staying at Renaissance Chengdu Hotel. Thank you very much for your feedback and we are pleased to hear that you have enjoyed your stay and that we were able to provide you with a memorable experience. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. Thank you again for your feedback and support and we look forward to the pleasure of welcoming you back in the near future. Best Regards! Andie Luo Marketing & Communication Assistant Renaissance Chengdu Hotel

8/10 Bien

Bing

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Good stay in.Chengdu
Very comfortable hotel. Service is also very good
Séjour de 1 nuit en août 2017
Dear customer, Thank you for taking time to share your valuable feedback with us. We are delighted to know that you enjoyed your stay with us and that our service made your stay experience more memorable. We will continue to strive in delivering quality services, allowing our guests' to indulge in the best they deserve. Once again, we look forward to your next stay with us and continuous support in the near future. Thank you! Sincerely, Andie Luo Marketing & Communication Assistant Renaissance Chengdu Hotel

8/10 Bien

Vickki, London

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Nice hotel not far from the airport.
Helpful check-in staff. Were given a free room up-grade and permitted to stay an hour or so after check-out time. Good buffet breakfast. Dinner slightly chaotic by European standards but good food. The restaurant was very busy. Quite a few staff do not speak good English.
Réponse de Andie Luo Marketing & Communication Assistant Ren le 31 mai 2017
Dear customer, Thank you for taking time to share your valuable feedback with us. We are delighted to know that you enjoyed your stay with us and that our service made your stay experience more memorable. We will continue to strive in delivering quality services, allowing our guests' to indulge in the best they deserve. Once again, we look forward to your next stay with us and continuous support in the near future. Thank you! Sincerely,

10/10 Excellent

MAURICIO

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Convenient and great hotel
I recommend to stay 4 nights or more in Chengdu, specially in this hotel...in order to enjoy what the city can offer for tourism. A nice breakfast is very important in China. This Hotel offers you all you want to have a great breakfast.

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre

6/10 Satisfaisant

Voyageur vérifié

Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre

10/10 Excellent

pg

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Hotel situated at the second ring road
This is the second time for this hotel. We got s luxury room which is extremely spacious. Breakfast is wonderful with every possible food product to suit East and West. The staff are charming and will do everything in their power to please you and there are excellent English speakers at the front desk. We rented a hotel car and driver to go to Leshan and though pricey was a limousine and very smoothly and safely driven in a country of very dangerous driving style though with few serious accidents. We had a water leak in our shower from the floor above and were immediately moved to another room without quibble. I would stay nowhere else.

10/10 Excellent

BONGJIN

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre

8/10 Bien

Sumit Arvind, Shenzhen

Les points forts : Propreté, personnel et service, confort de la chambre
Good place to be.
Good location, polite staff, excellent breakfast, big clean room.

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
I stayed for two nights. Clean room and comfy bed. Went to the gym. Not a big one but have the essential machines. The food selection at breakfast is good. Don't forget to try their spicy potatoes. High recommend.

8/10 Bien

Bhartendu

Les points forts : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
Good but not clean.
Stay was good. Staff was friendly but poor cleanses scare me. With small bugs in bed and the carpet was not clean at all. My little one accidentally drop noodle on the floor which was not clean for two days.

8/10 Bien

kei lam

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Very Good