Avis sur Holiday Inn Hotel & Suites Chattanooga Downtown, an IHG Hotel
Holiday Inn Hotel & Suites Chattanooga Downtown, an IHG Hotel
434 Chestnut St, Chattanooga, TN
Avis
8,8
Excellent
9,2/10
Propreté
9,0/10
Personnel et service
8,6/10
Équipements
9,2/10
Infrastructures et conditions de l’hébergement
8,8/10
Écoresponsabilité
Avis
26 mai 2024
Les points forts : Propreté et équipements
Séjour de 1 nuit en mai 2024
10/10 Excellent
Patty
8 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Patty
Séjour de 1 nuit en mai 2024
Réponse de Sayo Thomas - Assistant General Manager le 9 mai 2024
Dear Patty, Thank you for taking the time to share with us your experience at Holiday Inn Chattanooga Downtown. It pleases us to know that you thoroughly enjoyed your stay here with us. We look forward in hopefully being able to serve you again in the future. Best wishes,
8/10 Bien
Belinda
Voyage en famille
5 mai 2024
Belinda
Séjour de 1 nuit en mai 2024
Réponse de Sayo Thomas - Assistant General Manager le 9 mai 2024
Hello Belinda, Thank you for taking the time to share your feedback and experience with us at Holiday Inn Chattanooga Downtown. We are pleased to know that you enjoyed your overall stay with us. We hope to be able to serve you again in the future! Best wishes,
6/10 Satisfaisant
Max
28 avr. 2024
Les points forts : Propreté et personnel et service
Max
Séjour de 1 nuit en avril 2024
Réponse de Sayo Thomas - Assistant General Manager le 9 mai 2024
Dear Max, Thank you for taking the time to share your experience and feedback from your stay with us at Holiday Inn Chattanooga Downtown. We apologize for any instances that may have occurred over your stay. We hope you will allow us the opportunity to serve you again and leave with a 5/5 experience! Best wishes,
8/10 Bien
Kenneth
25 avr. 2024
Les points forts : Propreté, personnel et service, équipements
Kenneth
Séjour de 1 nuit en avril 2024
Réponse de Sayo Thomas - Assistant General Manager le 27 avr. 2024
Hi Kenneth, We greatly appreciate you taking the time to share your feedback and experience with us. Thank you for allowing us to share this special occasion with you! We aim to bring the best service we can to each and every guest, each and every time. Again, thank you for choosing Holiday Inn Chattanooga Downtown, if there’s anything we can be of assistance with please do not hesitate to reach out. Best wishes,
10/10 Excellent
Cadesha
24 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Cadesha
Séjour de 2 nuits en mars 2024
Réponse de Sayo Thomas - Assistant General Manager le 25 avr. 2024
Dear Cadesha, It pleases us to hear that you enjoyed your stay with us! Thank you for taking the time to share with us your experience at Holiday Inn Chattanooga Downtown. We hope to be able to serve you again in the future!Best wishes,
6/10 Satisfaisant
Kay
23 avr. 2024
Kay
Séjour de 1 nuit en avril 2024
Réponse de Sayo Thomas - Assistant General Manager le 20 mai 2024
Dear Kay, Thank you for sharing your feedback with us at Holiday Inn Chattanooga Downtown. We apologize for any inconveniences that may have occurred during your stay. Should your travels bring you to the area again, we hope to be able to serve you and deliver a 5/5 experience. Best wishes,
10/10 Excellent
Heather
23 avr. 2024
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Heather
Séjour de 1 nuit en avril 2024
Réponse de Sayo Thomas - Assistant General Manager le 25 avr. 2024
Hi Heather, Thank you for taking the time share your experience here with us at Holiday Inn Chattanooga Downtown. We take great pride in our property, so it's a pleasure knowing that we were accommodating for your travel needs! We hope to be able to serve you again in the future. Best wishes,
8/10 Bien
Cindy
10 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Cindy
Séjour de 1 nuit en avril 2024
Réponse de Sayo Thomas - Assistant General Manager le 27 avr. 2024
Dear Cindy, Thank you for taking the time to share your feedback and experience with us at Holiday Inn Chattanooga Downtown. We apologize for the miscommunication you received in regards to room service. We will look into this matter and make the needed adjustments so that no one else may be misguided. Hopefully you were still able to enjoy the rest of your stay and if we can be of any assistance, please let us know. Best wishes,
10/10 Excellent
King
9 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
King
Séjour de 1 nuit en avril 2024
Réponse de Sayo Thomas - Assistant General Manager le 9 avr. 2024
Dear King,Wonderful to hear you liked everything! We appreciate you for taking the time to let us know that here at Holiday Inn Chattanooga Downtown. We hope you will let us serve you in the future and leave liking everything, again! Best wishes -
6/10 Satisfaisant
Patricia
8 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Patricia
Séjour de 1 nuit en avril 2024
Réponse de Sayo Thomas - Assistant General Manager le 27 avr. 2024
Dear Patricia, We appreciate you for taking the time to share your feedback and experience with us at Holiday Inn Chattanooga Downtown. We hope you enjoyed your stay and we look forward for the chance to serve you again.Best wishes,
10/10 Excellent
Ken
8 avr. 2024
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Ken
Séjour de 1 nuit en avril 2024
Réponse de Sayo Thomas - Assistant General Manager le 9 avr. 2024
Dear Ken, We are greatly pleased to know that you enjoyed your stay here with us at Holiday Inn Chattanooga Downtown! Thank you for taking the time to share you feedback with us and know we greatly appreciate it. We hope to be able to serve you again! Best wishes -
2/10 Horrible
Joshua
5 avr. 2024
Les points faibles : Personnel et service
Joshua
Séjour de 1 nuit en avril 2024
Réponse de Sayo Thomas - Assistant General Manager le 9 avr. 2024
Dear Joshua, Thank you for taking the time to share your feedback with us at Holiday Inn Chattanooga Downtown. We apologize for any inconveniences that may have occurred during your stay. We hope you will give us another chance to serve you the future. Best wishes -
6/10 Satisfaisant
Denene
Voyage en couple
5 avr. 2024
Les points forts : Propreté et personnel et service
Denene
Séjour de 1 nuit en avril 2024
Réponse de Sayo Thomas - Assistant General Manager le 5 avr. 2024
Dear Denene,Thank you for taking the time to share your feedback with us. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope enjoyed your stay with us and we hope to be able to serve you again at Holiday Inn Chattanooga Downtown. Best wishes
6/10 Satisfaisant
Courtney
Voyage en famille
3 avr. 2024
Les points forts : Propreté, personnel et service, équipements
Courtney
Séjour de 2 nuits en avril 2024
Réponse de Sayo Thomas - Assistant General Manager le 5 avr. 2024
Dear Courtney, Thank you taking the time to share your experience with us at Holiday Inn Chattanooga Downtown. We apologize about these issues and hope they did not provide too much of an inconvenience to you while traveling. We appreciate you taking the time and value all feedback. We hope to be able to serve you again. Best wishes,
8/10 Bien
Emily
1 avr. 2024
Emily
Séjour de 1 nuit en mars 2024
Réponse de Sayo Thomas - Assistant General Manager le 27 avr. 2024
Dear Emily, We are pleased to know you enjoyed your stay with us at Holiday Inn Chattanooga Downtown. Thank you taking the time to share your feedback and experience. We look forward to the opportunity to serve you again in the future. Best wishes,
10/10 Excellent
Sherry
1 avr. 2024
Sherry
Séjour de 1 nuit en mars 2024
Réponse de Sayo Thomas - Assistant General Manager le 27 avr. 2024
Dear Sherry, Thank you for taking the time to share with us your experience at Holiday Inn Chattanooga Downtown. Glad to know we enjoyed our stay and we hope to be able to serve you again in the future.Best wishes,
10/10 Excellent
Elaine
1 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Elaine
Séjour de 1 nuit en mars 2024
Réponse de Sayo Thomas - Assistant General Manager le 1 avr. 2024
Thank you for staying with us at Holiday Inn Chattanooga Downtown. We appreciate your feedback and hope you will let us serve you again in the future!
6/10 Satisfaisant
Cherryl
Voyage en famille
31 mars 2024
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Cherryl
Séjour de 1 nuit en mars 2024
Réponse de Sayo Thomas - Assistant General Manager le 1 avr. 2024
Thank you for choosing Holiday Inn and for taking the time to provide feedback about your experience at Holiday Inn Chattanooga Downtown. We are pleased that our rooms and location are were suited for your stay. We hope to be able to serve you again in the future, thank you!
8/10 Bien
ryan
28 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
ryan
Séjour de 1 nuit en mars 2024
Réponse de Sayo Thomas - Assistant General Manager le 1 avr. 2024
Thank you for taking the time to share with us your experience at Holiday Inn Chattanooga Downtown. We are pleased to know how convenient our location is to guests for their traveling needs. We hope to be able to serve you again!
4/10 Médiocre
Tanner
Voyage en famille avec de jeunes enfants
24 mars 2024
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Tanner
Séjour de 2 nuits en mars 2024
Réponse de Sayo Thomas - Assistant General Manager le 1 avr. 2024
Thank you for choosing Holiday Inn and for taking the time to share feedback about your experience at Holiday Inn Chattanooga Downtown. Please know that your feedback is extremely valuable to us and we will share this with our team, so that we can make improvements for future guest experiences. We hope to be able to serve you again.
10/10 Excellent
Haley
Voyage en famille avec de jeunes enfants
24 mars 2024
Haley
Séjour de 2 nuits en mars 2024
Réponse de Sayo Thomas - Assistant General Manager le 1 avr. 2024
Thank you for taking the time to share your experience with us at Holiday Inn Chattanooga Downtown. We are happy to hear that we were a perfect fit for your stay and time here! We look forward to being able to serve you again!
10/10 Excellent
Angela Young
23 mars 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Angela Young
Séjour de 3 nuits en mars 2024
Réponse de Sayo Thomas - Assistant General Manager le 1 avr. 2024
Thank you for taking the time to share your feedback about your experience at Holiday Inn Chattanooga Downtown. We are pleased to hear that we could make your stay so enjoyable! We hope to be able serve you again in the future!
4/10 Médiocre
Squanto
Voyage en couple
21 mars 2024
Les points faibles : Équipements
Squanto
Séjour de 1 nuit en mars 2024
Réponse de Sayo Thomas - Assistant General Manager le 1 avr. 2024
Please know that your feedback is extremely valuable to us and we thank you for taking the time to share it with us. We apologize if these issues provided any inconveniences during your stay. Again, thank you for sharing your feedback, we hope to be able to serve you in the future.
6/10 Satisfaisant
Dustin
Voyage en famille avec de jeunes enfants
13 mars 2024
Les points forts : Équipements
Dustin
Séjour de 1 nuit en mars 2024
Réponse de Sayo Thomas - Assistant General Manager le 1 avr. 2024
Thank you for taking the time to share your experience with us at Holiday Inn Chattanooga Downtown. We appreciate all feedback, such as yours, so that we may continue to work on improving our brand and the guest experiences. We hope you will allow us to serve you again in the future and make the stay memorable.
2/10 Horrible
Natasa
11 mars 2024
Natasa
Séjour de 2 nuits en mars 2024
Réponse de Sayo Thomas - Assistant General Manager le 5 avr. 2024
Dear Natasa, Thank you for taking the time to share your experience with us. We apologize about any issues that may have occurred. We hope you will give us the opportunity to serve you again and leave with a 5/5 feeling! If there's anything we can do to assist, please let us know. Best wishes -
10/10 Excellent
Kimyatta
Voyage en famille
11 mars 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Kimyatta
Séjour de 1 nuit en mars 2024
Réponse de Sayo Thomas - Assistant General Manager le 1 avr. 2024
Thank you for taking the time to tell us about your experience at Holiday Inn Chattanooga Downtown. It pleases us to hear that we were able to make a positive impact during your time in Chattanooga and with us! We take pride in what we have to offer, so thank you again for sharing your feedback!
10/10 Excellent
Nancy
Voyage en famille
7 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nancy
Séjour de 1 nuit en mars 2024
Réponse de Sayo Thomas - Assistant General Manager le 1 avr. 2024
We are pleased to hear that you enjoyed your stay with us! Thank you for taking the time to share with us your experience at Holiday Inn Chattanooga Downtown. We take pride in the work we do, so thank you again for sharing your feedback and experience.
10/10 Excellent
Brad
27 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Brad
Séjour de 1 nuit en février 2024
Réponse de Sayo Thomas - Assistant General Manager le 5 avr. 2024
Dear Brad, Thank you for taking the time to share with us your experience at Holiday Inn Chattanooga Downtown. We thrilled to know that our service held up to your expectations and ours. Thank you again, we hope you will allow us provide the same great service again the future. Best wishes -
10/10 Excellent
Sherrie
25 févr. 2024
Sherrie
Séjour de 1 nuit en février 2024
Réponse de Sayo Thomas - Assistant General Manager le 5 avr. 2024
Dear Sherrie, We thank you for taking the time to share your experience wit us at Holiday Inn Chattanooga Downtown. We strive to make each stay as pleasant as possible and we are thrilled to know your stay was met with those expectations. Thank you again and we hope to be able to serve you in the future! Best wishes -
10/10 Excellent
jean
Voyage en famille
23 févr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
jean
Séjour de 2 nuits en février 2024
Réponse de Sayo Thomas - Assistant General Manager le 1 avr. 2024
Thank you for taking the time to share your experience with us at Holiday Inn Chattanooga Downtown. We are glad to hear it was a good experience and we hope to able to serve you again in the future!
8/10 Bien
Constance
19 févr. 2024
Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Constance
Séjour de 1 nuit en février 2024
Réponse de Sayo Thomas - Assistant General Manager le 5 avr. 2024
Dear Constance, Thank you for choosing to stay with us at the Holiday Inn Chattanooga Downtown. We appreciate you taking the time to share your experience with us. We hope to be able to serve you again and make it a 5/5 stay! Best wishes -
10/10 Excellent
Deila
Voyage en famille
18 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Deila
Séjour de 1 nuit en février 2024
Réponse de Sayo Thomas - Assistant General Manager le 5 avr. 2024
Dear Deila, Thank you for sharing your experience with us at Holiday Inn Chattanooga Downtown. We are glad to know your stay went well and we hope to be able to give you same great stay in the future! Best wishes -
10/10 Excellent
Shivaglal
Voyage d’affaires
13 févr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Shivaglal
Séjour de 1 nuit en février 2024
Réponse de Sayo Thomas - Assistant General Manager le 1 avr. 2024
We take pride in the service we provide here at Holiday Inn Chattanooga Downtown and we are happy hear it was delivered. Thank you for taking the time to share your feedback with us, we will share this with our team so we may continue to give every guest the same great service!
10/10 Excellent
Terry
12 févr. 2024
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Terry
Séjour de 1 nuit en février 2024
Réponse de Sayo Thomas - Assistant General Manager le 1 avr. 2024
Thank you for taking the time to share your experience with us at Holiday Inn Chattanooga Downtown. We strive to make each stay as pleasant as possible and we appreciate that you brought your experience to our attention. We take feedback seriously and will coach our team to make the necessary changes so we can provide a better experience in the future. We apologize if these issues provided any inconveniences during your stay with us.
10/10 Excellent
Tiffany
12 févr. 2024
Tiffany
Séjour de 1 nuit en février 2024
Réponse de Sayo Thomas - Assistant General Manager le 5 avr. 2024
Dear Tiffany, We are pleased to hear that you enjoyed your stay with us! Thank you for taking the time to share with us your experience at Holiday Inn Chattanooga Downtown. We look forward in being able to serve you again!Best wishes -
10/10 Excellent
Kieyana
1 févr. 2024
Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Kieyana
Séjour de 2 nuits en janvier 2024
Réponse de Sayo Thomas - Assistant General Manager le 1 avr. 2024
Dear Kieyana, We appreciate you taking the time to share your experience with us at Holiday Inn Chattanooga Downtown. We are pleased to know you enjoyed your stay with us and hope to serve you again in the future!
10/10 Excellent
Ronnie
Voyage en couple
27 janv. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Ronnie
Séjour de 1 nuit en janvier 2024
8/10 Bien
Roberta
21 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Fine for our overnight
Roberta
Séjour de 1 nuit en janvier 2024
Réponse de Megan le 26 janv. 2024
Thank you for leaving a review. We’re so glad you were able to visit us at the Holiday Inn and Suites Downtown Chattanooga. Our team is always working to offer the best services to each of our guests. We do understand that the cost of Valet and not having our own free parking lot can be frustrating. We do appreciate your understanding and will share your feedback with the company for future considerations. We hope you’ll have a chance to come back soon. Safe Travels,
8/10 Bien
JJesus
Voyage d’affaires
15 janv. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
JJesus
Séjour de 2 nuits en janvier 2024
6/10 Satisfaisant
Emma
Voyage en famille avec de jeunes enfants, Voyage en famille
6 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Emma
Séjour de 1 nuit en janvier 2024
8/10 Bien
james
5 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
james
Séjour de 1 nuit en janvier 2024
10/10 Excellent
athena
Voyage en famille
4 janv. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
athena
Séjour de 1 nuit en janvier 2024
10/10 Excellent
Phillip
3 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Chattanooga Holiday Inn
Phillip
Séjour de 2 nuits en décembre 2023
10/10 Excellent
Benjamin
1 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Benjamin
Séjour de 1 nuit en décembre 2023
Réponse de Megan le 3 janv. 2024
It fills us with pride to know that our service is valued by our community. We strive to be the best we can be every day.Megan SAGMHoliday Inn and Suites DowntownChattanooga, TN
10/10 Excellent
Jack
1 janv. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Jack
Séjour de 1 nuit en décembre 2023
10/10 Excellent
Jacqueline
30 déc. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Jacqueline
Séjour de 1 nuit en décembre 2023
10/10 Excellent
Cristian
30 déc. 2023
Cristian
Séjour de 1 nuit en décembre 2023
10/10 Excellent
Carlos
Voyage en famille
30 déc. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Carlos
Séjour de 1 nuit en décembre 2023
10/10 Excellent
Irene
Voyage en famille
29 déc. 2023
Les points forts : Propreté
Irene
Séjour de 2 nuits en décembre 2023