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Avis sur Omni Charlotte Hotel

4 out of 5
Omni Charlotte Hotel
132 E Trade St, Charlotte, NC

Avis

8,4

Très bien

Note des voyageurs de 10 (Excellent), d’après 634 avis sur 1042." "
Note des voyageurs de 8 (Bien), d’après 185 avis sur 1042." "
Note des voyageurs de 6 (Satisfaisant), d’après 89 avis sur 1042." "
Note des voyageurs de 4 (Médiocre), d’après 65 avis sur 1042." "
Note des voyageurs de 2 (Horrible), d’après 69 avis sur 1042." "

9,0/10

Propreté

9,0/10

Personnel et service

8,6/10

Équipements

8,8/10

Infrastructures et conditions de l’hébergement

8,8/10

Écoresponsabilité

Avis

8/10 Bien

Frederic

Voyage d’affaires
Les points forts : Propreté, personnel et service, confort de la chambre
Hotel correct Chambre spacieuse Mais un peu ancien Belle salle de Gym
Séjour de 1 nuit en septembre 2022

10/10 Excellent

Charles

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The Omni Charlotte was the perfect location for our two night stay while attending the Coca-Cola 600.
Séjour de 2 nuits en mai 2024

10/10 Excellent

Garrett

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Amazing hotel. Staff was friendly and attentive. Very helpful
Séjour de 1 nuit en mai 2024

8/10 Bien

Shannon, Myrtle Beach

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Bed was not comfortable
Séjour de 1 nuit en mai 2024

8/10 Bien

michael

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Nice downtown property
Séjour de 1 nuit en mai 2024

10/10 Excellent

Micah

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Great stay
Séjour de 3 nuits en mai 2024

6/10 Satisfaisant

Andrew

Les points forts : Personnel et service
Séjour de 1 nuit en mai 2024

8/10 Bien

Brandon

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
key was not activated throughout night when coming back from dinner
Séjour de 1 nuit en mai 2024

6/10 Satisfaisant

Ryeshonae

Voyage en groupe
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Les points faibles : Personnel et service
My stay at The Omni was not as nice as I thought it would be. The staff was nice, but the service was bad. The amount of money spent for the room that I was in was crazy I’ve spent less money at other hotels and had way more room.
Séjour de 2 nuits en mai 2024

8/10 Bien

Drew

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
great staff - good hotel for downtown area. Walking distance to a lot of interesting areas. Not much going on after 11:00 pm even on weekend and starving for live music. We did find good rooftop bars and dj’s rocking but crowd a bit younger and probably not for everyone. . Although a little petty key cards kept deactivating.
Séjour de 2 nuits en mai 2024

10/10 Excellent

Hunter

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Was very nice
Séjour de 1 nuit en mai 2024

10/10 Excellent

Derika

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mai 2024

10/10 Excellent

Johnita

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2024

10/10 Excellent

Claudia

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The Omni was clean, all restaurants and stores were within walking distance. The workout facility was one of the best perks. Stayed for my birthday weekend and they surprised me right after check in with the sweetest treats! Excited to come back soon!
Séjour de 3 nuits en mai 2024

10/10 Excellent

CHENISE

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
It’s was a great place to stay
Séjour de 1 nuit en mai 2024

2/10 Horrible

Rose

Les points faibles : Personnel et service et infrastructures et conditions de l’hébergement
My car was infested with ants adter 1 night in their valet parking. Manager never called back! Expedia did nothing to help!
Séjour de 1 nuit en mai 2024

10/10 Excellent

Erica

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en mai 2024

8/10 Bien

Stewart

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
nice place high price
Séjour de 1 nuit en mai 2024

8/10 Bien

Paul

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Not the best location as the area is a mixed bag. Hotel was great with a nice bar and accessible to most parts of downtown with ease.
Séjour de 3 nuits en janvier 2024
Réponse de Chandrelis S. le 3 mai 2024
Good afternoon, Thank you so much for your feedback! We greatly appreciate you staying with us. We hope to welcome you again soon!

10/10 Excellent

Nancy

Les points forts : Infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2024
Réponse de Chandrelis S. le 3 mai 2024
Good afternoon, Thank you so much for your feedback! We greatly appreciate you staying with us. We hope to welcome you again soon!

10/10 Excellent

Patti

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
It was great
Séjour de 2 nuits en avril 2024
Réponse de Chandrelis S. le 3 mai 2024
Good afternoon, Thank you so much for your feedback! We greatly appreciate you staying with us. We hope to welcome you again soon!

10/10 Excellent

Vernon

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
My husband and I were there for our Anniversary. This hotel was everything I was expecting, from the parking attendants to the front desk. Everyone gets an A . A special thanks to HECTOR for handle a small mishap so expeditiously and professionally.
Séjour de 2 nuits en avril 2024
Réponse de Chandrelis S. le 3 mai 2024
Good afternoon, Thank you so much for your feedback! We greatly appreciate you staying with us. We hope to welcome you again soon!

6/10 Satisfaisant

Jeffrey

Les points forts : Propreté
Check in with as at 4:00. Room was not ready until 5:30.
Séjour de 1 nuit en avril 2024
Réponse de Chandrelis S. le 3 mai 2024
Good afternoon, Thank you so much for your feedback! We greatly appreciate you staying with us. We hope to welcome you again soon!

8/10 Bien

Shannon

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Food was great in restaurant but service was not very good! We could have walked out and nobody would have known. Got the buffet and never was acknowledged until I got up to get my own coffee! Bar staff and rooftop bar staff were great! Overall a good stay!!
Séjour de 2 nuits en avril 2024
Réponse de Chandrelis S. le 3 mai 2024
Good afternoon, Thank you so much for your feedback! We greatly appreciate you staying with us. We hope to welcome you again soon!

8/10 Bien

Sonya

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Location was great to walk to the stadium for concert. We are at the Coin bar and service was good. Little disappointed in the food. Room was ok but smaller (especially the bathroom) than other hotels so it was hard for more than 1 person to get ready at a time. No good lighting for makeup, etc, either.
Séjour de 1 nuit en avril 2024
Réponse de Chandrelis S. le 3 mai 2024
Good afternoon, Thank you so much for your feedback! We greatly appreciate you staying with us. We hope to welcome you again soon!

10/10 Excellent

gene'

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Birthday Trip amazing!!
Séjour de 2 nuits en avril 2024
Réponse de Chandrelis S. le 3 mai 2024
Good afternoon, Thank you so much for your feedback! We greatly appreciate you staying with us. We hope to welcome you again soon!

10/10 Excellent

Ledessa

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
My favorite place to stay
Séjour de 1 nuit en avril 2024
Réponse de Chandrelis S. le 3 mai 2024
Good afternoon, Thank you so much for your feedback! We greatly appreciate you staying with us. We hope to welcome you again soon!

2/10 Horrible

roger

Séjour de 1 nuit en avril 2024

10/10 Excellent

Larry

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2024
Réponse de Chandrelis S. le 3 mai 2024
Good afternoon, Thank you so much for your feedback! We greatly appreciate you staying with us. We hope to welcome you again soon!

6/10 Satisfaisant

Keisha

Les points forts : Propreté et personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
Séjour de 2 nuits en avril 2024
Réponse de Chandrelis S. le 3 mai 2024
Good afternoon, Thank you so much for your feedback! We greatly appreciate you staying with us. We hope to welcome you again soon!

10/10 Excellent

Lora

Voyage en famille
Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
This property is beautiful and the staff is amazing. I do have one thing I didn’t like, the bed in our room was not comfortable at all. It seemed somewhat broken down. Not what I expected for this quality of hotel. Other than that this place a great place.
Séjour de 2 nuits en avril 2024
Réponse de Chandrelis S. le 3 mai 2024
Good afternoon, Thank you so much for your feedback! We greatly appreciate you staying with us. We hope to welcome you again soon!

10/10 Excellent

Alexis

Voyage en famille, Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I would like to share my amazing experience at the Omni Charlotte Hotel. The staff was very attentive, friendly, and kind. Reginald, the bellman, checked in on us daily and made sure everything with our room and stay was perfect. Jackie, who served us at the restaurant/bar, was very attentive and ensured that we were satisfied with our dining experience. The lobby/check-in staff, valet, housekeeping, and others were beyond kind and helpful. I will definitely stay here again whenever I visit Charlotte.
Séjour de 3 nuits en avril 2024
Réponse de Chandrelis S. le 3 mai 2024
Good afternoon, Thank you so much for your feedback! We greatly appreciate you staying with us. We hope to welcome you again soon!

8/10 Bien

Siera

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Check in/out was simple and easy. Loved the bar options. Room had a great view. Great location. Walkable to light rail and main attractions. Felt safe. Great amenities. However, be prepared to pay for parking (you’re looking at an extra $50).
Séjour de 1 nuit en avril 2024
Réponse de Chandrelis S. le 3 mai 2024
Good afternoon, Thank you so much for your feedback! We greatly appreciate you staying with us. We hope to welcome you again soon!

10/10 Excellent

Ledessa

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
My Favorite Place To Stay
Séjour de 4 nuits en avril 2024
Réponse de Chandrelis S. le 3 mai 2024
Good afternoon, Thank you so much for your feedback! We greatly appreciate you staying with us. We hope to welcome you again soon!

10/10 Excellent

VIctoria

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en avril 2024
Réponse de Chandrelis S. le 3 mai 2024
Good afternoon, Thank you so much for your feedback! We greatly appreciate you staying with us. We hope to welcome you again soon!

10/10 Excellent

Kristine

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
We were attending a concert and enjoyed the ease of access and safe walking distance.
Séjour de 1 nuit en avril 2024
Réponse de Chandrelis S. le 3 mai 2024
Good afternoon, Thank you so much for your feedback! We greatly appreciate you staying with us. We hope to welcome you again soon!

10/10 Excellent

Christopher

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Was a wonderful experience
Séjour de 1 nuit en mars 2024
Réponse de Chandrelis S. le 3 mai 2024
Good afternoon, Thank you so much for your feedback! We greatly appreciate you staying with us. We hope to welcome you again soon!

10/10 Excellent

Bryndon

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en février 2024
Réponse de Chandrelis S. le 3 mai 2024
Good afternoon, Thank you so much for your feedback! We greatly appreciate you staying with us. We hope to welcome you again soon!

2/10 Horrible

juan Pablo

Voyage d’affaires, Voyage en couple
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Worst hotel experience ever.
Séjour de 1 nuit en avril 2024
Réponse de Chandrelis S. le 3 mai 2024
Good afternoon, Thank you so much for your feedback! We greatly appreciate you staying with us and sorry to hear that our room was not up to Omni standard. We hope we can make this up to you on your next stay.

2/10 Horrible

Juan, Gastonia

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Les points faibles : Personnel et service
Séjour de 1 nuit en mars 2024
Réponse de Chandrelis S. le 3 mai 2024
Good afternoon, Thank you so much for your feedback! We greatly appreciate you staying with us. We hope to welcome you again soon!

8/10 Bien

Andrea

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Close to everything downtown
Séjour de 2 nuits en mars 2024
Réponse de Chandrelis S. le 3 mai 2024
Good afternoon, Thank you so much for your feedback! We greatly appreciate you staying with us. We hope to welcome you again soon!

8/10 Bien

Datosha

Voyage en couple
Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Everything was good outside of the miss information about parking
Séjour de 3 nuits en mars 2024
Réponse de Chandrelis S. le 3 mai 2024
Good afternoon, Thank you so much for your feedback! We greatly appreciate you staying with us. We hope to welcome you again soon!

2/10 Horrible

Erika

Voyage en couple
Les points faibles : Infrastructures et conditions de l’hébergement
Very noisy inside by neighbors, door constantly slamming and people talking very loud in hallway that we could hear over our sound machine. The bed was very uncomfortable it had springs and the pillows were very worn out and flat. More feather type pillows. Key machine was down so we had to escorted to our rooms in and out when we came and left. Was harassed twice when we left the hotel by homeless people that were clearly under the influence of something. We were excited to stay there and were let down very quickly.
Séjour de 1 nuit en mars 2024
Réponse de Chandrelis S. le 3 mai 2024
Good afternoon, Thank you so much for your feedback! We greatly appreciate you staying with us and sorry to hear that our room was not up to Omni standard. We hope we can make this up to you on your next stay.

10/10 Excellent

james

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mars 2024
Réponse de Chandrelis S. le 3 mai 2024
Good afternoon, Thank you so much for your feedback! We greatly appreciate you staying with us. We hope to welcome you again soon!

10/10 Excellent

Amanda

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The hotel system went down. They were unable to check everyone in with a computer system, and they could not print room keys. Despite all of this happening, the staff remained calm and assisted guest as quickly as possible. They continued to smile throughout my whole experience. You can tell that the staff are well trained and great at their jobs!
Séjour de 1 nuit en mars 2024
Réponse de Chandrelis S. le 3 mai 2024
Good afternoon, Thank you so much for your feedback! We greatly appreciate you staying with us. We hope to welcome you again soon!

10/10 Excellent

Jamieson

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Staff was incredibly friendly and helpful. Food and service at the bar dining was great. And our room was comfortable, very clean and had a good view.
Séjour de 1 nuit en janvier 2024
Réponse de Chandrelis S. le 3 mai 2024
Good afternoon, Thank you so much for your feedback! We greatly appreciate you staying with us. We hope to welcome you again soon!

10/10 Excellent

Michael

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Staff was was nice
Séjour de 2 nuits en mars 2024
Réponse de Chandrelis S. le 3 mai 2024
Good afternoon, Thank you so much for your feedback! We greatly appreciate you staying with us. We hope to welcome you again soon!

8/10 Bien

william

Voyage d’affaires, Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Did not like the gym facilities, limited availability in the mornings and evenings, especially on the weekend.
Séjour de 3 nuits en mars 2024
Réponse de Chandrelis S. le 3 mai 2024
Good afternoon, Thank you so much for your feedback! We greatly appreciate you staying with us. We hope to welcome you again soon!

10/10 Excellent

Brenda

Séjour de 1 nuit en mars 2024
Réponse de Chandrelis S. le 3 mai 2024
Good afternoon, Thank you so much for your feedback! We greatly appreciate you staying with us. We hope to welcome you again soon!

10/10 Excellent

James

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Great location and great outdoor space.
Séjour de 4 nuits en mars 2024
Réponse de Chandrelis S. le 3 mai 2024
Good afternoon, Thank you so much for your feedback! We greatly appreciate you staying with us. We hope to welcome you again soon!