Avis
7,2
Bien
7,6/10
Propreté
8,0/10
Personnel et service
7,6/10
Équipements
7,2/10
Infrastructures et conditions de l’hébergement
8,0/10
Écoresponsabilité
Avis
Voyage en couple
31 oct. 2019
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en octobre 2019
Réponse de Gm le 31 oct. 2019
Thank for sharing your feedback.
8/10 Bien
Olivier
15 juin 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Très bien dans sa catégorie
Olivier
Séjour de 1 nuit en juin 2019
6/10 Satisfaisant
Marien, Paris
31 août 2016
Les points forts : Propreté et personnel et service
Suffisant pour une seule nuit!
Marien
8/10 Bien
Voyageur vérifié
30 mars 2015
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Bon arrêt pour 1 nuit
Voyageur vérifié
2/10 Horrible
Louise, Magog
17 mars 2015
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
OK
Louise
6/10 Satisfaisant
Stefanie
12 mai 2024
Les points forts : Personnel et service
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Stefanie
Séjour de 2 nuits en avril 2024
Réponse de Lp le 13 mai 2024
Dear Stefanie,Thank you for your rating. We appreciate your feedback, and we're committed to continuously improving our services. If there are any specific areas where we can enhance your experience or if you have any suggestions for us, please feel free to let us know. Your satisfaction is important to us, and we hope to have the opportunity to provide you with a more enjoyable stay in the future. We look forward to welcoming you back to Motel 6 Gastonia soon.Best regards,
10/10 Excellent
Tracy
Voyage en famille
27 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Tracy
Séjour de 1 nuit en avril 2024
Réponse de Lp le 27 avr. 2024
Dear Tracy,Thank you for sharing your positive experience! We're delighted to hear that you appreciated the modern look of Motel 6 Gastonia, including the laminate floors, and that you found the check-in process to be quick and efficient. We're glad to provide a comfortable and pleasant stay at a great price. Your feedback about the train noise is duly noted, and we'll do our best to accommodate future requests for quieter rooms. If there's anything else we can do to improve your next stay or if you have any further feedback to share, please feel free to let us know. We appreciate your support and hope to welcome you back soon!
8/10 Bien
Craig
10 avr. 2024
Les points forts : Propreté
Craig
Séjour de 1 nuit en avril 2024
Réponse de Lp le 16 avr. 2024
Dear Craig,Thank you for taking the time to leave a review and a 4-star rating for Motel 6 Gastonia! We appreciate your feedback and are glad to see that you had a positive experience during your stay. If there are any specific areas where we can improve or if you have any suggestions for us, please feel free to let us know. We value your input and hope to have the opportunity to welcome you back for an even better stay in the future.Best regards,
10/10 Excellent
Eric
Voyage en groupe
9 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Eric
Séjour de 1 nuit en avril 2024
Réponse de Lp le 9 avr. 2024
Thank you for your positive feedback, Eric! We're delighted to hear that you enjoyed a nice and quiet stay at Motel 6 Gastonia and that our location was convenient for you. Providing a peaceful environment and a convenient location for our guests is important to us, and we're glad we could meet your expectations. If there's anything else we can do to enhance your experience during your next visit, please feel free to let us know. We appreciate your feedback and look forward to welcoming you back soon!
10/10 Excellent
Lien
Voyage en couple
21 mars 2024
Lien
Séjour de 1 nuit en mars 2024
Réponse de Lp le 21 mars 2024
Thank you for your kind words, Lien! We're thrilled to hear that you found Motel 6 Gastonia to be a good place with clean rooms, friendly staff, and affordable prices. Providing a comfortable and welcoming environment for our guests is our top priority, and we're delighted that we could meet your expectations. If there's anything else we can do to enhance your experience during your next stay, please don't hesitate to let us know. We appreciate your feedback and look forward to welcoming you back soon!Best regards,
6/10 Satisfaisant
Alice
16 mars 2024
Alice
Séjour de 1 nuit en mars 2024
Réponse de Lp le 16 mars 2024
Thank you for sharing your feedback, Alice. We're pleased to hear that Motel 6 Gastonia exceeded your expectations overall. However, we apologize for the noise disturbances you encountered from neighboring rooms and the parking lot. Your comfort is important to us, and we'll address this issue with our team to ensure a more peaceful environment for our guests in the future. If there's anything else we can do to enhance your experience during your next stay, please feel free to let us know. We appreciate your understanding and hope to have the opportunity to welcome you back soon.Best regards,
10/10 Excellent
Amber
15 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Amber
Séjour de 1 nuit en mars 2024
Réponse de Lp le 15 mars 2024
Dear Amber,Thank you for your kind words! We're thrilled to hear that you found Motel 6 Gastonia to be very nice and clean, and that you had a positive experience with our staff. Providing exceptional service and cleanliness is our top priority, and we're delighted that we could meet your expectations. If there's anything else we can do to make your next stay even better, please don't hesitate to let us know. We look forward to welcoming you back soon!Best regards,
10/10 Excellent
Mike
Voyage en famille
6 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Mike
Séjour de 1 nuit en mars 2024
Réponse de Lp le 9 mars 2024
Hello Mike,Thank you for your positive feedback! We're delighted to hear that you had a great stay at Motel 6 Gastonia and that you found it to be excellent value for your money. If there's anything specific you enjoyed about your stay or if there's anything we can do to make your next visit even better, please feel free to let us know. We appreciate your support and hope to welcome you back for another enjoyable stay soon!Best regards,
2/10 Horrible
Jinniska
28 févr. 2024
Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Les points faibles : Propreté
Jinniska
Séjour de 1 nuit en février 2024
Réponse de Lp le 29 févr. 2024
Hello Jinniska,We're sorry to hear that you had a terrible experience at Motel 6 Gastonia. Your satisfaction is important to us, and we regret that we fell short of meeting your expectations. If there are specific issues you encountered during your stay that you would like to address or if there's anything we can do to make things right, please feel free to reach out to us. We value your feedback and hope to have the opportunity to improve and regain your trust in the future.Best regards,
10/10 Excellent
Lisa Rae, Wasilla
Voyage d’affaires
26 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Lisa Rae
Séjour de 3 nuits en février 2024
Réponse de Lp le 26 févr. 2024
Hello Lisa,Thank you for your wonderful feedback! We're thrilled to hear that you found our staff to be very helpful and that you had a comfortable stay with us. It's fantastic to know that our beds exceeded your expectations, especially compared to higher-priced hotels. Your satisfaction is our priority, and we're delighted to have earned your loyalty with a 5-star experience. We look forward to welcoming you back for many more enjoyable stays at Motel 6 Gastonia!Warm regards,
10/10 Excellent
Gustavo
21 févr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Gustavo
Séjour de 1 nuit en février 2024
Réponse de Lp le 21 févr. 2024
Hello Gustavo,Thank you for your positive feedback! We're delighted to hear that you had a good experience at Motel 6 Gastonia. If there's anything specific you enjoyed about your stay or if there's anything we can do to make your next visit even better, please feel free to let us know. We appreciate your support and look forward to welcoming you back soon!Best regards,
10/10 Excellent
Luke
Voyage d’affaires
17 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Comfortable stopover
Luke
Séjour de 1 nuit en février 2024
Réponse de Lp le 18 févr. 2024
Dear Luke,Thank you for choosing Motel 6 Gastonia for your recent stopover, and for taking the time to share your positive experience with us! We're delighted to hear that your check-in process was efficient and that you found your room to be neat, clean, and comfortable. It's great to know that you also had a good experience with our Wi-Fi service.We appreciate your feedback and hope to have the opportunity to welcome you back for another pleasant stay in the future. If there's anything specific you enjoyed about your visit or any suggestions you have for us to make your next stay even better, please feel free to let us know.Warm regards,
6/10 Satisfaisant
Arlen, Toms River
16 févr. 2024
Les points forts : Propreté
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
Arlen
Séjour de 2 nuits en février 2024
Réponse de Lp le 16 févr. 2024
Dear Arlen,We sincerely apologize for the numerous issues you encountered during your recent stay at Motel 6 Gastonia. Your feedback is deeply concerning, and we regret that we did not meet your expectations.The leaking tub spout, loose floorboards, uncomfortable bed, and inconvenience caused by the repair work are unacceptable, and we apologize for any inconvenience they may have caused. Rest assured, we will address these maintenance issues promptly to prevent future occurrences.Regarding the lack of availability of our front desk clerk, we understand the importance of prompt assistance, and we apologize for any inconvenience this may have caused. We will review our staffing schedules to ensure adequate coverage during all hours.We appreciate you bringing these matters to our attention, and we hope to have the opportunity to regain your trust and provide you with a more enjoyable stay in the future. If there's anything we can do to make it up to you, please don't hesitate to reach out.Warm regards,
10/10 Excellent
Ronald
1 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Ronald
Séjour de 7 nuits en janvier 2024
Réponse de Lp le 2 févr. 2024
Dear Ronald,Thank you for choosing Motel 6 Gastonia and leaving a 5-star review! We're delighted to see that you had a positive experience during your stay. If there's anything specific you'd like to share or if there are ways we can further enhance your future visits, please don't hesitate to reach out.We appreciate your feedback and look forward to hosting you again.Best regards,
10/10 Excellent
Marci
31 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Marci
Séjour de 1 nuit en janvier 2024
Réponse de Lp le 1 févr. 2024
Dear Marci,Thank you for taking the time to leave a 5-star review for Motel 6 Gastonia! We're thrilled to hear that you had a positive experience during your stay. If there are any specific aspects you enjoyed or anything we can do to make your next visit even better, please feel free to let us know.We appreciate your support and hope to welcome you back for another wonderful stay in the future.Best regards,
2/10 Horrible
Nijerian
29 janv. 2024
Nijerian
Séjour de 1 nuit en janvier 2024
Réponse de Lp le 1 févr. 2024
Dear Nijerian,We're sorry to see your one-star review, and we sincerely apologize for any shortcomings during your stay at Motel 6 Gastonia. Your feedback is invaluable, and we would appreciate the opportunity to understand more about your experience and address any concerns you may have.If you're willing to provide additional details, it would help us to better address the issues you encountered. Our goal is to ensure every guest has a positive experience, and we regret that we fell short in your case.Thank you for your feedback, and we hope to have the chance to improve and regain your trust in the future.Kind regards,
8/10 Bien
Brendan
Voyage en couple
24 janv. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Brendan
Séjour de 2 nuits en janvier 2024
Réponse de Lp le 25 janv. 2024
Dear Brendan,Thank you for bringing the noise issue to our attention. We apologize for any disruptions you experienced during your stay at Motel 6 Gastonia. Our team values your feedback, and we will work to address this concern to ensure a quieter environment for our guests.If you have additional details or suggestions that could assist us in improving, please feel free to share. We appreciate your understanding and hope to have the opportunity to provide you with a more peaceful stay on your next visit.Best regards,
2/10 Horrible
Tim
21 janv. 2024
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Tim
Séjour de 1 nuit en janvier 2024
Réponse de Lp le 22 janv. 2024
Dear Tim,We sincerely apologize for the inconvenience you experienced during your stay at Motel 6 Gastonia. Your feedback is important to us, and we regret that you encountered issues with both unfriendly staff and a broken water pipe leading to a disrupted morning routine.This falls short of our commitment to providing a positive guest experience, and we genuinely apologize for any oversight on our part. We will address these concerns with our team to ensure improvements are made.We appreciate your patience and would be grateful for the opportunity to make amends. If you're willing to share more details or discuss your experience further, please feel free to reach out. We hope to have another chance to provide you with the excellent service you deserve.
8/10 Bien
Joshua
4 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Joshua
Réponse de Nancy Y. le 16 janv. 2024
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6
4/10 Médiocre
Jeff
2 janv. 2024
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
Jeff
Séjour de 4 nuits en décembre 2023
Réponse de Lp le 1 févr. 2024
Dear Jeff,We sincerely apologize for the unpleasant experience you had during your stay at Motel 6 Gastonia. It is disheartening to hear about the odor issue you encountered in your room. We appreciate your patience and thank you for bringing this matter to our attention.Our team is committed to ensuring a comfortable stay for all guests, and we regret that we did not meet this standard during your visit. Rest assured, we will investigate and address the concerns raised to prevent such occurrences in the future.If there's anything specific you'd like to share or discuss further, please feel free to reach out. We appreciate your feedback and hope to have the opportunity to provide you with a more positive experience on your next visit.Kind regards,
10/10 Excellent
KEVIN
Voyage en couple
31 déc. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
KEVIN
Séjour de 1 nuit en décembre 2023
Réponse de Lp le 31 déc. 2023
Hello Kevin,Thank you for choosing Motel 6 Gastonia! We're thrilled to hear that our affordable rates and comfortable rooms met your expectations. Your satisfaction is important to us, and we hope to welcome you back for another great stay in the future!
10/10 Excellent
TJ
Voyage en famille
12 déc. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
TJ
Séjour de 5 nuits en décembre 2023
Réponse de Lp le 31 déc. 2023
Hello Tj,Thank you for awarding Motel 6 Gastonia with a 5-star rating! We're delighted that you had a great experience with us. Your support means a lot, and we look forward to hosting you again soon!
10/10 Excellent
Mary
1 déc. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Mary
Séjour de 1 nuit en novembre 2023
Réponse de Lp le 1 déc. 2023
Dear Mary,Thank you for choosing to stay at Motel 6 Gastonia and for taking the time to leave a positive review! We're thrilled to see your five-star rating and are delighted that you had a great experience during your visit.We greatly appreciate your support and hope to have the pleasure of hosting you again for another fantastic stay. If there are any specific highlights from your visit that you'd like to share or if there's anything we can do to make your next stay even better, please feel free to let us know.Warm regards,LpMotel 6 Gastonia Management
8/10 Bien
Rhonda
25 nov. 2023
Rhonda
Séjour de 1 nuit en novembre 2023
Réponse de Lp le 31 déc. 2023
Hello Rhonda,We appreciate your 4-star rating! Thank you for choosing Motel 6 Gastonia. We hope to have the opportunity to provide you with a 5-star experience during your next visit.
10/10 Excellent
Keith
Voyage d’affaires
14 nov. 2023
Keith
Séjour de 1 nuit en novembre 2023
Réponse de Brand Experience Team le 20 nov. 2023
Hi Keith,We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Lilith #Team6
8/10 Bien
Steven
Voyage d’affaires
12 nov. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Steven
Séjour de 1 nuit en novembre 2023
Réponse de Lp le 12 nov. 2023
Dear Steven,Thank you for your glowing review! We're delighted to hear that Motel 6 Gastonia has left such a positive impression on you, and we appreciate your kind words about our cleanliness.It's always rewarding to know that our efforts to provide a clean and comfortable environment are recognized by our guests. We look forward to welcoming you back on your next visit to Gastonia. If there's anything specific you'd like to share about your experience that stood out, please feel free to let us know.Safe travels, and we can't wait to host you again!Best regards,LpMotel 6 Gastonia Management
10/10 Excellent
John
10 nov. 2023
John
Séjour de 1 nuit en novembre 2023
Réponse de Gm le 12 nov. 2023
Hello John,We truly appreciate your 5-star review of Motel 6 Gastonia! It's fantastic to hear that you had a fantastic stay with us. Our team works hard to provide the best experience possible, and we're thrilled that we met your expectations. We can't wait to host you again on your next trip to Gastonia!
10/10 Excellent
Travis
9 nov. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Enjoyed our stay
Travis
Séjour de 2 nuits en novembre 2023
Réponse de Lp le 12 nov. 2023
Dear Travis,Thank you for taking the time to share your positive experience at Motel 6 Gastonia! We are thrilled to hear that you found our hotel exceptionally clean and enjoyed the pleasant aroma. It's wonderful to know that the spacious room and the friendliness of our staff, especially Rick the night auditor, made your stay memorable.Your kind words are a great motivation for our team. We truly appreciate your endorsement, and we look forward to welcoming you back on your next visit to Gastonia. If there's anything specific you loved about your stay that you'd like to share, please feel free to let us know.Safe travels,LpMotel 6 Gastonia Management
10/10 Excellent
Janice
Voyage en famille
8 nov. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Janice
Séjour de 1 nuit en novembre 2023
Réponse de Lp le 12 nov. 2023
Dear Janice,Thank you for taking the time to share your feedback about your recent stay at Motel 6 Gastonia. We're delighted to hear that you found our motel clean and were satisfied with the ample parking available.We sincerely apologize for the inconvenience caused by the noisy group upstairs, disrupting your sleep. We understand the importance of a good night's rest, especially after a late arrival. Please rest assured that we will address this matter with our team to ensure that steps are taken to minimize such disturbances in the future.Your comments are valuable to us, and we appreciate your understanding. We hope to have the opportunity to welcome you back and provide you with a more peaceful and enjoyable stay.Warm regards,lpMotel 6 Gastonia Management
10/10 Excellent
Jennifer
6 nov. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Jennifer
Séjour de 1 nuit en novembre 2023
Réponse de Lp le 12 nov. 2023
Hello Jennifer,We truly appreciate your 5-star review of Motel 6 Gastonia! It's fantastic to hear that you had a fantastic stay with us. Our team works hard to provide the best experience possible, and we're thrilled that we met your expectations. We can't wait to host you again on your next trip to Gastonia!
10/10 Excellent
TJ
5 nov. 2023
Les points forts : Équipements
TJ
Séjour de 6 nuits en octobre 2023
Réponse de Lp le 5 nov. 2023
Dear TJ,Thank you so much for taking the time to share your positive experience at our Motel 6. We're delighted to hear that our team was responsive to your needs and that you felt welcomed in our lobby. Your kind words are greatly appreciated, and we look forward to welcoming you back for another enjoyable stay in the future.Safe travels and see you soon!Best regards,
8/10 Bien
Gina
Voyage en famille
27 oct. 2023
Les points forts : Propreté
Les points faibles : Personnel et service
Clean but not friendly reception
Gina
Séjour de 1 nuit en octobre 2023
Réponse de Lp le 27 oct. 2023
Dear Gina,We appreciate your recent stay at Motel 6 Gastonia and your feedback regarding your experience. We're pleased to hear that you found the room clean, comfortable, and in good condition. Maintaining a high standard of cleanliness and comfort is one of our top priorities.However, we apologize for the less than friendly service you encountered from our receptionist. This does not align with our commitment to providing excellent customer service, and we take your feedback seriously. We will address this matter with our team to ensure that all our guests receive a warm and welcoming reception in the future.Your input is invaluable to us, and we're continuously working to improve our services. We hope you consider giving us another opportunity to provide you with a more pleasant and welcoming experience on your next visit.Thank you for choosing Motel 6 Gastonia, and we hope to serve you better in the future.
8/10 Bien
Ronda
25 oct. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Ronda
Séjour de 1 nuit en octobre 2023
Réponse de Lp le 27 oct. 2023
Dear Ronda,Thank you for your 4-star review of Motel 6 Gastonia. We appreciate your rating, and we're delighted to know that you chose to stay with us.If you ever decide to provide specific feedback or suggestions in the future, please feel free to do so. Your comments are valuable in helping us improve our services and ensuring your future stays are even more enjoyable.We hope to have the pleasure of serving you again on your next visit to the area.
8/10 Bien
Ronda
Voyage en famille
23 oct. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Ronda
Séjour de 3 nuits en septembre 2023
Réponse de Lp le 27 oct. 2023
Dear Ronda,Thank you for your 4-star review of Motel 6 Gastonia. We appreciate your rating, and we're delighted to know that you chose to stay with us.If you ever decide to provide specific feedback or suggestions in the future, please feel free to do so. Your comments are valuable in helping us improve our services and ensuring your future stays are even more enjoyable.We hope to have the pleasure of serving you again on your next visit to the area.
10/10 Excellent
Robyn
Voyage en famille
21 oct. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Weekend stay for wedding
Robyn
Séjour de 3 nuits en octobre 2023
Réponse de Lp le 22 oct. 2023
Dear Robyn,Thank you so much for choosing Motel 6 Gastonia for your recent stay during the wedding. We're thrilled to hear that you found our staff friendly and helpful, and that your room was clean and cozy. Your feedback is appreciated.We're sorry to hear that you found the beds a bit less comfortable, and we appreciate your input regarding the room size. We'll take this into consideration as we continue to improve our accommodations. We hope you had a wonderful time at the wedding, and we'd love to welcome you back on any future visit to Gastonia.
10/10 Excellent
Alan
20 oct. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Alan
Séjour de 3 nuits en octobre 2023
Réponse de Lp le 22 oct. 2023
Dear Alan,Thank you for choosing to stay at Motel 6 Gastonia and for sharing your experience with us. We're delighted to hear that you found our basic room clean and well-kept during your visit.We're pleased to have pleasantly surprised you with our morning coffee service. We understand that sometimes it's the little things that can make a stay more enjoyable.Your feedback is valuable to us, and we hope to continue exceeding your expectations during future stays. If there's anything else we can do to enhance your experience, please don't hesitate to reach out.
10/10 Excellent
Jeff
12 oct. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Jeff
Séjour de 1 nuit en octobre 2023
Réponse de Lp le 22 oct. 2023
Dear Jeff,Thank you for taking the time to share your experience at Motel 6 Gastonia. We're delighted to hear that you found our rooms exceptionally clean and our staff pleasant during your stay. Your positive feedback is greatly appreciated, and we look forward to welcoming you back in the future. If you have any specific suggestions or if there's anything we can do to make your next stay even more enjoyable, please feel free to let us know.
8/10 Bien
Ralph
Voyage en famille
11 oct. 2023
Les points forts : Équipements
Ralph
Séjour de 1 nuit en octobre 2023
Réponse de Lp le 22 oct. 2023
Dear Ralph,We're truly honored to be considered one of the better Motel 6 properties you've stayed at. Thank you for your kind words and for choosing Motel 6 Gastonia for your accommodation.Your feedback motivates us to maintain and improve our standards. We look forward to hosting you again in the future and providing an even more outstanding experience during your next visit.
8/10 Bien
David
9 oct. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Good Motel 6
David
Séjour de 2 nuits en octobre 2023
Réponse de Lp le 10 oct. 2023
Hello David,Thank you for taking the time to share your feedback regarding your recent stay at Motel 6 Gastonia. We're pleased to hear that you found your room clean and that our housekeeping service met your expectations. We apologize for the noise disturbance you experienced, and we appreciate your understanding that such incidents can occur at budget-friendly accommodations. Your willingness to return despite this issue means a lot to us, and we look forward to welcoming you back for another stay in the future. If you have any specific room preferences to avoid noise, please let us know, and we'll do our best to accommodate you. Safe travels!
10/10 Excellent
Joshua
9 oct. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Place is just fine!
Joshua
Séjour de 1 nuit en octobre 2023
Réponse de Lp le 10 oct. 2023
Hello Joshua,We truly appreciate your 5-star review of Motel 6 Gastonia! It's fantastic to hear that you had a fantastic stay with us. Our team works hard to provide the best experience possible, and we're thrilled that we met your expectations. We can't wait to host you again on your next trip to Gastonia!
2/10 Horrible
Nadaira
Voyage en famille, Voyage d’affaires
8 oct. 2023
Les points faibles : Équipements
Nadaira
Séjour de 2 nuits en octobre 2023
Réponse de Lp le 10 oct. 2023
Hello Naidaira,I'm sorry to hear that you had a less-than-satisfactory experience at Motel 6 Gastonia. We value your feedback and would like to learn more about your concerns so that we can improve. Please feel free to share any specific issues you encountered during your stay, and we'll do our best to address them. Your comfort and satisfaction are important to us.
10/10 Excellent
J Gary
5 oct. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
J Gary
Séjour de 1 nuit en octobre 2023
Réponse de Lp le 10 oct. 2023
Hello Gary,We truly appreciate your 5-star review of Motel 6 Gastonia! It's fantastic to hear that you had a fantastic stay with us. Our team works hard to provide the best experience possible, and we're thrilled that we met your expectations. We can't wait to host you again on your next trip to Gastonia!
4/10 Médiocre
Voyageur vérifié
Voyage d’affaires
24 sept. 2023
Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Les points faibles : Confort de la chambre
Sucked but mgr attitude worst
Voyageur vérifié
Séjour de 1 nuit en septembre 2023
Réponse de Lp le 25 sept. 2023
Dear GuestWe sincerely appreciate your feedback about your recent stays at Motel 6 Gastonia, and we're truly sorry to hear about your disappointing experience during your last visit.We apologize for the disturbances you encountered during your stay, especially the noisy neighbors and the unusual odor in your room. We understand how these issues can affect your rest and overall comfort. Rest assured that we take your comments seriously, and we will investigate these matters to ensure such incidents are addressed promptly.Regarding your interaction with our staff member, we are deeply sorry for the lack of empathy and understanding you received. This is not the level of service we aim to provide, and we will address this with our team to ensure all guests are treated with the respect and care they deserve.We understand your decision not to return, but we hope you might reconsider in the future. Your feedback is invaluable in helping us improve, and we are committed to making necessary changes to provide a better experience for our guests.Once again, please accept our sincerest apologies for the inconveniences you faced during your stay. We appreciate your feedback as it helps us strive for excellence.Warm regards,
8/10 Bien
Trevor
24 sept. 2023
Trevor
Séjour de 1 nuit en septembre 2023
Réponse de Lp le 22 oct. 2023
Dear Trevor,Thank you for giving us a 4-star review! We're delighted that you had a positive experience during your stay at Motel 6 Gastonia. Your feedback means a lot to us, and we'll continue working hard to make your next visit even better. If you have any specific comments or suggestions to help us reach that 5-star level, please feel free to share.We look forward to welcoming you back in the future.
10/10 Excellent
Jeni
Voyage avec des animaux de compagnie
23 sept. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Jeni
Séjour de 2 nuits en septembre 2023
Réponse de Lp le 23 sept. 2023
Hello Jeni,Thank you for sharing your wonderful experience at Motel 6 Gastonia! We truly appreciate your kind words and your continued support. We're delighted to hear that our clean rooms, friendly staff, and cozy amenities have made your visits enjoyable. It's our pleasure to offer a great value, including our pet-friendly policy. We look forward to welcoming you back on your next trip to Gastonia!