Les notes se basent sur un nombre total de 192 avis vérifiés

Ils ont payé. Ils ont séjourné. Nous avons vérifié.
4,0 sur 5
Recommandé par 88 % des clients
4,2 Propreté de la chambre
4,2 Services et personnel
4,0 Confort de la chambre
4,1 Conditions de l'hôtel
Ils ont payé. Ils ont séjourné.
Nous avons vérifié.
4 sur 5
Recommandé
par un voyageur vérifié de Compiegne

HOTEL A RECOMMANDER

Publié le 28 sept. 2011 sur Hotels.com
Hôtel confortable, très grande chambre bien équipée et petit déjeuner sympathique. Bonne étape
5 sur 5
Recommandé
pour Tout le monde
par un voyageur vérifié de Lyman South Carolina

Nice hotel close to everything

Publié le 22 sept. 2014
Hotel staff was great they let me check in early since we got there early and had to change for a wedding....room was very clean and nice.....bed was very comfortable...bathroom was spotless....breakfast was super good.....I would defintely stay here again
3 sur 5
par un voyageur vérifié de Atlanta

Room was not ready

Publié le 22 juil. 2014
Les + : Queen beds were comfortable. We like to stay at hotels with continental breakfast.
Les - : Rooms need more electrical outlets outside the bathrooms. Loud air conditioner woke us up, and did not cool both sides of the room equally.
Situation : It was a 20-30 minute drive from downtown Charleston and beaches. Would like to have been closer.
When we arrived, our room had not been cleaned. We were put in another room with different bedding arrangements than we had reserved. We had no choice but to stay there the first night. The 2nd day we had to pack up all our belongings and move to another room that was like the one we had reserved. Staff was very nice through all of this, but our first night was uncomfortable because of the sleeping arrangement.
Commentaire laissé par : Direction de l'hôtel
31 juil. 2014 par Hotel Manager, Direction de l'hôtel
I apologize that your experience was anything less than satisfying. Our goal is to not only meet the needs of each and every guest we serve, but to exceed your expectations to make your stay as pleasant and comfortable as possible. Sorry about the first night you have to stay in onother room. Please know that your feedback is extremely valuable to us. Feedback such as yours assists us in improving our service and property on a daily basis. In addition, please know that your comments and issues will be addressed. It is our hope that you will give us another opportunity to serve you. Again, I apologize for the inconvenience during your stay and hope to see you during your next visit.
2 sur 5
Recommandé
pour Familles
par Jaida Brisbon de Columbia, Sc

My horrible experience while on vacation

Publié le 17 juil. 2014 sur Hotels.com
My stay was horrible I was over charged by $50 more I made reservations thinking I would get a better deal but it would have been cheaper to walk in a get a room plus I had to exit my room at 7am by a false fire alarm my air kept going on an off and a lot of loud music in parking lot and police siren from waffle house or gas station near by don't think I will ever come back to this location
Commentaire laissé par : Direction de l'hôtel
27 sept. 2014 par Hotel Management, Direction de l'hôtel
We apologize that your experience was anything less than satisfying. Our goal is to not only meet the needs of each and every guest we serve, but to exceed your expectations to make your stay as pleasant and comfortable as possible. Toste was burn in breakfastroom by another guest in the morning which start fire alarm sorry for that. We did not charge your credit card it is charge by expedia. Please know that your feedback is extremely valuable to us. In addition, please know that your comments and issues will be addressed.
4 sur 5
par un voyageur vérifié de Friendswood, Tx

Good one night stay.

Publié le 6 juil. 2014
Les + : This Hotel was very ho-hum.
Les - : It is very lifeless. It needs some minor renovation. New carpet, curtains and bedding would give this hotel the life it needs.
Situation : This hotel was a 15-20 drive from Fort Sumter. We also visited the beach, which was a lovely way to spend the evening.
This was just a one night stay, but sleep is very important on vacation. I just could not get comfortable here. I had to make up my sleep on the road while my husband drove. He had a great night's sleep. The bed was pretty nice though. The breakfast was OK. There were eggs but no other meat. I am gluten intolerant, so this limited my choices more than I like. The room also smelled like hamster bedding. There is nothing memorable about it.
Commentaire laissé par : Direction de l'hôtel
22 juil. 2014 par Hotel Manager, Direction de l'hôtel
Thank you for the most wonderful feed back. As a valued guest your experience is very important to us and it's so good to know that you have agood one night stay at our hotel. Sorry for the breakfast.
3 sur 5
Recommandé
par Ken de Dallas

Comfortable

Publié le 3 juil. 2014 sur Hotels.com
It was comfortable and the staff was very nice.
Commentaire laissé par : Direction de l'hôtel
27 sept. 2014 par Hotel Management, Direction de l'hôtel
Thank for your kind words! It was a pleasure to host your stay. We look forward to seeing you again in when you visit Charleston.
4 sur 5
Recommandé
pour Événement personnel
par Amanda de North Carolina

Good hotel for the money

Publié le 2 juil. 2014 sur Hotels.com
We stayed at this hotel for 3 nights recently for my daughters national finals for dance. The hotel is a nice, quaint place to stay for this price range. The rooms are not huge, but my family of 4 got along just fine! It was clean, and safe. The pool was nice and well maintained. What really blew me away was the breakfast. It wasn't your average hotel cereal and stale donuts! Each day had pancakes, eggs, biscuits, gravy, sausages, ect. It was great! It was important that we chose a hotel with complimentary breakfast so my family of 4 didn't have to eat out every morning. It was a huge money saver! I would for sure stay here again!
Commentaire laissé par : Direction de l'hôtel
4 oct. 2014 par Hotel Management, Direction de l'hôtel
Thank you for taking the time to complete the review regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response by continuing to focus on making each and every guest experience the best it can be. We hope to be of service to you in the future.
5 sur 5
Recommandé
pour Tout le monde
par un voyageur vérifié de columbia, sc

In town for wedding

Publié le 1 juil. 2014
Les + : Everything.
Les - : Nothing
Situation : Were there for wedding.
Hotel was a very welcome surprise. It was comfortable and clean. The breakfast was much more extensive that we had anticipated. All around very relaxing and good surroundings. Would stay there again and would recommend.
Commentaire laissé par : Direction de l'hôtel
22 juil. 2014 par Hotel Manager, Direction de l'hôtel
Thank you for your feed back. It is a pleasure to know you had a positive experience at our hotel. Your comments are important to us and it was our pleasure having you as our guest. We would like to thank you for your business and we hope to see you again when your travels bring you back to the area!
1 sur 5
Recommandé
pour Personnes en voyage d'affaires
par un voyageur vérifié

Pretty dirty!!!

Publié le 23 juin 2014 sur Hotels.com
I didn't even want to shower the bathroom was so dirty!
Commentaire laissé par : Direction de l'hôtel
6 sept. 2014 par JoeAnn, Direction de l'hôtel
I apologize that your experience was anything less than satisfying. Our goal is to not only meet the needs of each and every guest we serve, but to exceed your expectations to make your stay as pleasant and comfortable as possible. Please know that your feedback is extremely valuable to us. Feedback such as yours assists us in improving our service and property on a daily basis. In addition, please know that your comments and issues will be addressed. It is our hope that you will give us another opportunity to serve you. Again, I apologize for the inconvenience during your stay and hope to see you during your next visit.
5 sur 5
Recommandé
par un voyageur vérifié

Publié le 19 juin 2014 sur Hotels.com
Commentaire laissé par : Direction de l'hôtel
4 oct. 2014 par Hotel Management, Direction de l'hôtel
Thank you for taking the time to complete the review regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response by continuing to focus on making each and every guest experience the best it can be. We hope to be of service to you in the future.