6 piscines extérieures, tentes de plage, parasols de plage
Vérifier la disponibilité

Avis sur Omni Orlando Resort at ChampionsGate

4 out of 5
Omni Orlando Resort at ChampionsGate
1500 Masters Blvd, Kissimmee, FL

Avis

8,6

Excellent

Note des voyageurs de 10 (Excellent), d’après 635 avis sur 1006." "
Note des voyageurs de 8 (Bien), d’après 192 avis sur 1006." "
Note des voyageurs de 6 (Satisfaisant), d’après 77 avis sur 1006." "
Note des voyageurs de 4 (Médiocre), d’après 45 avis sur 1006." "
Note des voyageurs de 2 (Horrible), d’après 57 avis sur 1006." "

9,0/10

Propreté

9,0/10

Personnel et service

9,0/10

Équipements

9,0/10

Infrastructures et conditions de l’hébergement

9,2/10

Écoresponsabilité

Avis

10/10 Excellent

FILIPE, Saint Jean

Séjour de 3 nuits en février 2024
Réponse de Omni Orlando Guest Relations le 29 févr. 2024
Thank you for leaving us a 5-star review. We hope to welcome you back again soon!

10/10 Excellent

Shameka

Voyage en groupe, Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
My experience was excellent. All of the staff were very accommodating and eager to help and so nice. I also mentioned at check in that I was celebrating my birthday weekend and when I returned to my room from the pool, the staff had placed a birthday gift for me. I enjoyed the lazy river and wave pool the most but all of the amenities were great! I will definitely be a returning guest.
Séjour de 2 nuits en mai 2024

10/10 Excellent

Ross, South Jordan

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We actually hosted a 600 person fantasy ball at the Omni last week. We hade multiple villas and hotel suites every one of our guests raved about the facility. Also as an event company in 19 years of business never had such a fantastic support staff from any facility ever.
Séjour de 2 nuits en mai 2024

10/10 Excellent

Antonio

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Stayed for our wedding night and was perfect
Séjour de 1 nuit en mai 2024
Réponse de Omni Orlando Guest Relations le 23 mai 2024
Thank you for choosing us for your special day. We're delighted to hear that your wedding night was perfect. We look forward to welcoming you back in the future.

10/10 Excellent

joseph, St. Augustine

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very relaxing
Séjour de 2 nuits en mai 2024
Réponse de Omni Orlando Guest Relations le 20 mai 2024
Thank you for choosing Omni. We hope to welcome you back again soon!

10/10 Excellent

Eva

Voyage en famille avec de jeunes enfants, Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We stayed 2 nights with 2 young kids. We had a blast outside with the wave pool, lazy river and water slides. The room was ok. Beds were comfy. The coffee maker was not clean and when we moved the side table to eat there was something gross on under it. Otherwise the place was very clean. Everyone was very nice minus a lady in the cafe. Overall great little staycation with the kids.
Séjour de 2 nuits en mai 2024
Réponse de Omni Orlando Guest Relations le 15 mai 2024
Thank you for taking the time to leave your review. We are glad to see you enjoyed your stay with us, but always strive for a 5-star experience. We welcome your feedback to improve. At your earliest convenience, please call the hotel directly and ask to speak with our Guest Service Ambassador. We hope to welcome you back again soon.

10/10 Excellent

Jacob

Séjour de 1 nuit en mai 2024
Réponse de Omni Orlando Guest Relations le 15 mai 2024
Thank you for choosing Omni. We hope to welcome you back again soon!

10/10 Excellent

Sterling

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Beautiful hotel, very friendly staff
Séjour de 1 nuit en mai 2024
Réponse de Omni Orlando Guest Relations le 15 mai 2024
Thank you for choosing Omni. We hope to welcome you back again soon!

10/10 Excellent

Carolyn

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
I like the staff friendly helpful and ready to help the patrons. My stay was fantastic.
Séjour de 2 nuits en mai 2024
Réponse de Omni Orlando Guest Relations le 15 mai 2024
Thank you for choosing Omni. We hope to welcome you back again soon!

10/10 Excellent

Jermal

Séjour de 1 nuit en avril 2024

10/10 Excellent

Jessica

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Service
Séjour de 2 nuits en avril 2024
Réponse de Omni Orlando Guest Relations le 29 avr. 2024
Thank you for choosing Omni. We hope to welcome you back again soon!

8/10 Bien

lisa

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
This is a beautiful hotel. However, the large groups of cheerleading students were everywhere. The Indian wedding made a lot of noise, shouting. There is no peace and quiet anywhere. The pool area was so full we could not find a chair to sit on. The trash bins were overflowing. Towels from the previous guest were still in the bathroom.
Séjour de 2 nuits en avril 2024
Réponse de Omni Orlando Guest Relations le 30 avr. 2024
Thank you for taking the time to provide feedback on your recent stay. We are deeply sorry to hear that you did not have a good visit. To address these issues and gain a better understanding of your specific concerns, we kindly invite you to call our hotel and ask for our Guest Service Ambassador at your earliest convenience. We value your feedback as we continuously strive to improve. We hope to welcome you back again in the future for a second chance.

2/10 Horrible

Danny

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2024
Réponse de Omni Orlando Guest Relations le 29 avr. 2024
Thank you for taking the time to provide feedback on your recent stay. We are deeply sorry to hear that you did not have a good visit. To address these issues and gain a better understanding of your specific concerns, we kindly invite you to call our hotel and ask for our Guest Service Ambassador at your earliest convenience. We value your feedback as we continuously strive to improve. We hope to welcome you back again in the future for a second chance.

10/10 Excellent

Maria

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Property is unique due to the location and very accesible to restaurants. The property needs some renovations in the rooms. Overall is a good stay. I was there for a work conference.
Séjour de 2 nuits en avril 2024
Réponse de Omni Orlando Guest Relations le 26 avr. 2024
Thank you for taking the time to leave your review. We are glad to see you enjoyed your stay with us, but always strive for a 5-star experience. We welcome your feedback to improve. At your earliest convenience, please call the hotel directly and ask to speak with our Guest Service Ambassador. We hope to welcome you back again soon.

8/10 Bien

Christopher, Milford

Voyage d’affaires
Les points forts : Propreté et personnel et service
Overall not a bad stay. Staff were accommodating despite having to check in manually. This is not something they could have predicted but dealt with it fairly well.
Séjour de 1 nuit en avril 2024
Réponse de Omni Orlando Guest Relations le 26 avr. 2024
Thank you for taking the time to leave your review. We are glad to see you enjoyed your stay with us, but always strive for a 5-star experience. We welcome your feedback to improve. At your earliest convenience, please call the hotel directly and ask to speak with our Guest Service Ambassador. We hope to welcome you back again soon.

4/10 Médiocre

Luis

Séjour de 2 nuits en avril 2024
Réponse de Omni Orlando Guest Relations le 26 avr. 2024
Thank you for taking the time to provide feedback on your recent stay. We are deeply sorry to hear that you did not have a good visit. To address these issues and gain a better understanding of your specific concerns, we kindly invite you to call our hotel and ask for our Guest Service Ambassador at your earliest convenience. We value your feedback as we continuously strive to improve. We hope to welcome you back again in the future for a second chance.

10/10 Excellent

Cristian

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Na
Séjour de 2 nuits en avril 2024
Réponse de Omni Orlando Guest Relations le 18 avr. 2024
Thank you for leaving us a 5-star review. We hope to welcome you back again soon!

8/10 Bien

Anastacia, Pembroke Pines

Séjour de 2 nuits en avril 2024
Réponse de Omni Orlando Guest Relations le 7 mai 2024
Thank you for taking the time to leave your review. We are glad to see you enjoyed your stay with us, but always strive for a 5-star experience. We welcome your feedback to improve. At your earliest convenience, please call the hotel directly and ask to speak with our Guest Service Ambassador. We hope to welcome you back again soon.

10/10 Excellent

Frank

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2024
Réponse de Omni Orlando Guest Relations le 16 avr. 2024
Thank you for choosing Omni. We hope to welcome you back again soon!

10/10 Excellent

Elena

Voyage en famille, Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The amenities were excellent. Would definitely recommend
Séjour de 1 nuit en avril 2024
Réponse de Omni Orlando Guest Relations le 15 avr. 2024
Thank you for leaving us a 5-star review. We hope to welcome you back again soon!

10/10 Excellent

Randi

Les points forts : Propreté
Séjour de 1 nuit en avril 2024
Réponse de Omni Orlando Guest Relations le 15 avr. 2024
Thank you for leaving us a 5-star review. We hope to welcome you back again soon!

8/10 Bien

Deepak

Séjour de 3 nuits en avril 2024
Réponse de Omni Orlando Guest Relations le 3 mai 2024
Thank you for taking the time to leave your review. We are glad to see you enjoyed your stay with us, but always strive for a 5-star experience. We welcome your feedback to improve. At your earliest convenience, please call the hotel directly and ask to speak with our Guest Service Ambassador. We hope to welcome you back again soon.

2/10 Horrible

Cindy

Voyage en famille
Les points forts : Équipements et infrastructures et conditions de l’hébergement
Les points faibles : Propreté et personnel et service
Very inflexible. Not good service
Séjour de 1 nuit en mars 2024
Réponse de Omni Orlando Guest Relations le 8 avr. 2024
Thank you for taking the time to provide feedback on your recent stay. We are deeply sorry to hear that you did not have a good visit. To address these issues and gain a better understanding of your specific concerns, we kindly invite you to call our hotel and ask for our Guest Service Ambassador at your earliest convenience. We value your feedback as we continuously strive to improve. We hope to welcome you back again in the future for a second chance.

10/10 Excellent

javier

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great place
Séjour de 1 nuit en avril 2024
Réponse de Omni Orlando Guest Relations le 8 avr. 2024
Thank you for choosing Omni. We hope to welcome you back again soon!

10/10 Excellent

Hossein

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
D
Séjour de 1 nuit en mars 2024
Réponse de Omni Orlando Guest Relations le 8 avr. 2024
Thank you for choosing Omni. We hope to welcome you back again soon!

10/10 Excellent

Donna

Voyage en famille
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Les points faibles : Personnel et service
What I must say about this property is that not all the staff was as rude as the property manager on duty. I was there for my 15 year old son birthday and we booked two rooms. We enjoyed the resort and asked for a late check out and was told By the on duty manager that she could give us 1/2 hour more and we could stay at golf course etc … and when she found out someone had given us an extra hour she expressed her displeasure with that granted request by verbalizing such in front of me. She said “I will deal with them, because we have a full day etc” despite what’s going on Madam …. the customer who has booked a very expensive stay at your facility does not want to her that. We did have an Awesome employee with blonde short hair over by the golf courses who was awesome and made up as best as she could for her manager on duty abrupt rudeness. I probably would not book again because of this manager.
Réponse de Omni Orlando Guest Relations le 11 avr. 2024
Thank you for sharing your experience with us. We're sorry to hear about your disappointment with the service provided by our property manager. We strive to provide exceptional service to all our guests, and we apologize for any inconvenience caused. Please feel free to call the hotel directly and ask to speak with our Front Office Manager so we can address your concerns directly. We appreciate your feedback and hope to have the opportunity to welcome you back in the future.

10/10 Excellent

Lindsey

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en février 2024
Réponse de Omni Orlando Guest Relations le 4 avr. 2024
Thank you for leaving us a 5-star review. We hope to welcome you back again soon!

10/10 Excellent

Denise

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The Lazy River was a big hit with our grandson and the main reason we chose this hotel. He also loved the slide and the pool in general. We enjoyed the room and the food as well. It was a great time!
Séjour de 3 nuits en mars 2024
Réponse de Omni Orlando Guest Relations le 8 avr. 2024
Delighted to hear your grandson enjoyed the Lazy River and slide! We're glad you all had a great time with us. Looking forward to your next visit!

10/10 Excellent

Armando

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mars 2024
Réponse de Omni Orlando Guest Relations le 27 mars 2024
Thank you for choosing Omni. We hope to welcome you back again soon!

10/10 Excellent

Erin

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The perfect hotel for a staycation with the best pool areas and dining outlets.
Séjour de 1 nuit en mars 2024
Réponse de Omni Orlando Guest Relations le 19 mars 2024
Thank you for leaving us a 5-star review. We hope to welcome you back again soon!Omni Orlando Guest Relations

10/10 Excellent

Jennifer

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
We enjoyed our stay. A friendly and accommodating staff.
Séjour de 3 nuits en mars 2024
Réponse de Omni Orlando Guest Relations le 19 mars 2024
Thank you for leaving us a 5-star review. We hope to welcome you back again soon!Omni Orlando Guest Relations

10/10 Excellent

Elsie

Voyage en famille avec de jeunes enfants, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I’m a local and I also have a few short term rentals so we know the industry. Which that being said, Omni is our favorite hotel in Orlando. The pools, the property and the welcoming and hospitable staff warrant comebacks. The rooms are always clean. The gentle up-sell text messages for upgrades like add on nights or later check outs are smart and noninvasive. The all you can eat breakfast at Traverty located downstairs in hotel is fantastic with their delicious options. We come here every weekend for a night or two.
Séjour de 1 nuit en mars 2024
Réponse de Omni Orlando Guest Relations le 18 mars 2024
Thank you for your kind words! We're honored to be your top choice in Orlando. We appreciate your compliments on our amenities, staff, and room cleanliness. Looking forward to your next visit!

10/10 Excellent

Havilla

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Good
Séjour de 2 nuits en mars 2024
Réponse de Omni Orlando Guest Relations le 18 mars 2024
Thank you for leaving us a 5-star review. We hope to welcome you back again soon!

10/10 Excellent

Aline

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mars 2024
Réponse de Omni Orlando Guest Relations le 18 mars 2024
Thank you for choosing Omni. We hope to welcome you back again soon!

10/10 Excellent

Keith

Les points forts : Personnel et service
Séjour de 1 nuit en mars 2024
Réponse de Omni Orlando Guest Relations le 18 mars 2024
Thank you for leaving us a 5-star review. We hope to welcome you back again soon!

10/10 Excellent

James E

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Great service! Our favorite resort in Orlando.
Séjour de 2 nuits en février 2024
Réponse de Omni Orlando Guest Relations le 27 févr. 2024
Thank you for the fantastic review! We're thrilled to be your favorite resort in Orlando. Looking forward to welcoming you back soon for more memorable experiences!

10/10 Excellent

majah

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 5 nuits en janvier 2024
Réponse de Omni Orlando Guest Relations le 13 févr. 2024
Thank you for choosing Omni. We hope to welcome you back again soon!

10/10 Excellent

Sherrie

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Expedia showed picture with balcony and evidently that’s a different room. Very noisy with kids and day drinkers.
Séjour de 1 nuit en février 2024
Réponse de Omni Orlando Guest Relations le 12 févr. 2024
Thank you for taking the time to leave your review. We are glad to see you enjoyed your stay with us, but always strive for a 5-star experience. We welcome your feedback to improve. At your earliest convenience, please call the hotel directly and ask to speak with our Guest Service Ambassador. We hope to welcome you back again soon.

8/10 Bien

William

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Very Overrated - Always Tried to Upsale everything.
Séjour de 2 nuits en février 2024
Réponse de Omni Orlando Guest Relations le 6 févr. 2024
Thank you for taking the time to provide feedback on your recent stay. We are deeply sorry to hear that you did not have a good visit. To address these issues and gain a better understanding of your specific concerns, we kindly invite you to call our hotel and ask for our Guest Service Ambassador at your earliest convenience. We value your feedback as we continuously strive to improve. We hope to welcome you back again in the future for a second chance.

4/10 Médiocre

Michele

Voyage en famille
Les points forts : Propreté et personnel et service
Séjour de 2 nuits en janvier 2024
Réponse de Omni Orlando Guest Relations le 30 janv. 2024
Thank you for taking the time to leave your review. We are glad to see you enjoyed your stay with us, but always strive for a 5-star experience. We welcome your feedback to improve. At your earliest convenience, please call the hotel directly and ask to speak with our Guest Service Ambassador. We hope to welcome you back again soon.

10/10 Excellent

WILLIAM

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This is a great property and so well maintained.
Séjour de 1 nuit en janvier 2024
Réponse de Omni Orlando Guest Relations le 30 janv. 2024
Thank you for choosing Omni. We hope to welcome you back again soon!

10/10 Excellent

Raelene

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en janvier 2024
Réponse de Omni Orlando Guest Relations le 30 janv. 2024
Thank you for choosing Omni. We hope to welcome you back again soon!

6/10 Satisfaisant

Bridget

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en janvier 2024
Réponse de Omni Orlando Guest Relations le 17 janv. 2024
Thank you for taking the time to provide feedback on your recent stay. We are deeply sorry to hear that you did not have a good visit. To address these issues and gain a better understanding of your specific concerns, we kindly invite you to call our hotel and ask for our Guest Service Ambassador at your earliest convenience. We value your feedback as we continuously strive to improve. We hope to welcome you back again in the future for a second chance.

10/10 Excellent

Michael

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en janvier 2024
Réponse de Omni Orlando Guest Relations le 16 janv. 2024
Thank you for leaving us a 5-star review. We hope to welcome you back again soon!

8/10 Bien

Brian

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Overall, good experience
I was on a business trip so I spent very little time at the resort/hotel. The hotel itself was fine. Service was good, restaurants were good (but overpriced), and my stay was comfortable. I would most certainly consider staying here for a pleasure trip in the future, but probably not a business trip.
Séjour de 3 nuits en janvier 2024
Réponse de Omni Orlando Guest Relations le 16 janv. 2024
Dear Brian, Thank you for taking the time to leave us your review. We are glad to hear you overall enjoyed your visit, but we always welcome the opportunity to improve. Please feel free to call the hotel directly and ask to speak with our Guest Service Ambassador to provide additional feedback.

10/10 Excellent

Nicole

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 2 nuits en décembre 2023
Réponse de Omni Orlando Guest Relations le 11 janv. 2024
Thank you for leaving us a 5-star review. We hope to welcome you back again soon!

10/10 Excellent

Capital

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Family wedding
Well kept property, food and services excellent.
Séjour de 2 nuits en janvier 2024
Réponse de Omni Orlando Guest Relations le 11 janv. 2024
Thank you for choosing Omni. We hope to welcome you back again soon!

10/10 Excellent

Qusay

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 4 nuits en décembre 2023
Réponse de Omni Orlando Guest Relations le 31 janv. 2024
Thank you for leaving us a 5-star review. We hope to welcome you back again soon!

6/10 Satisfaisant

Jorge

Voyage en famille
Les points forts : Personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
Great staff, need to update rooms and bathroom
The staff is amazing! But the hotel itself had see better days.
Séjour de 1 nuit en décembre 2023
Réponse de Omni Orlando Guest Relations le 5 janv. 2024
Thank you for recognizing our amazing staff! Our Guest Service Ambassador has reached out to you directly to address any concerns. We value your input and hope to welcome you back for an enhanced experience.

10/10 Excellent

Nichelle

Séjour de 2 nuits en décembre 2023
Réponse de Omni Orlando Guest Relations le 22 janv. 2024
Thank you for leaving us a 5-star review. We hope to welcome you back again soon!