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Avis sur Holiday Inn Express Stony Brook, an IHG Hotel

2.5 out of 5
Holiday Inn Express Stony Brook, an IHG Hotel
3131 Nesconset Hwy, Centereach, NY

Avis

8,8

Excellent

Note des voyageurs de 10 (Excellent), d’après 558 avis sur 1002." "
Note des voyageurs de 8 (Bien), d’après 301 avis sur 1002." "
Note des voyageurs de 6 (Satisfaisant), d’après 80 avis sur 1002." "
Note des voyageurs de 4 (Médiocre), d’après 33 avis sur 1002." "
Note des voyageurs de 2 (Horrible), d’après 30 avis sur 1002." "

9,0/10

Propreté

9,0/10

Personnel et service

8,6/10

Équipements

8,8/10

Infrastructures et conditions de l’hébergement

8,6/10

Écoresponsabilité

Avis

8/10 Bien

Ouarda

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The service is excellent. I still have problem with my deposit after checker out on the 3rd of august,I am still awaiting for reimbursement after 18 days,no Word even the desk said not suppose to exced 3 days. Now it's on manager hands after call. No reason the customers has to find out but the responsability of the Hotel administration to handle that. Await and See.
Séjour de 4 nuits en juillet 2023
Réponse de Mary Ann le 1 sept. 2023
Have you received your 100.00 hold?

8/10 Bien

Fabrice, Sainte Adresse

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Trés Bien
Trés Bien Impeccable pour une étape dans les Hampton
Séjour de 1 nuit en juin 2018
Réponse de Kris le 28 juin 2018
Thank you for staying at the Holiday Inn Express in Stony Brook. It was our pleasure accommodating you, we look forward to assisting you again very soon!

10/10 Excellent

steve

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre

10/10 Excellent

Mary

Voyage en famille, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
exelente lugar para hospedarse con familia, limpio y moderno todo
Séjour de 1 nuit en mai 2024

6/10 Satisfaisant

Martin

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The only complain I have was my room smelled bad. It smelled like dirty laundry. Otherwise, staff were nice. There is a garden/sitting area outside which looked nice. There’s is a coin operated laundry room at the premise.
Séjour de 1 nuit en mai 2024
Réponse de Management le 14 mai 2024
Thank you for taking the time to let us know about your recent stay with us. We will certainly do a thorough cleaning inspection of the room. We hope to see you again soon and appreciate your comments

10/10 Excellent

michael

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nice breakfast. Great value for the money. The only issue is the extra $100 deposit on the room. That was strange.
Séjour de 2 nuits en mai 2024
Réponse de Management le 11 mai 2024
Thank you for the 5 star review of your recent stay with us. We do take a 100 deposit for incidentals which is released at check out. We hope to see you again soon.

10/10 Excellent

Sheila

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en mai 2024
Réponse de Management le 11 mai 2024
Thank you for the wonderful review of our newly renovated IHG Holiday Inn Express in Stony Brook, NY. We hope to see you again soon.

10/10 Excellent

stashauna

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This was my first time staying at this location and I will definitely be going back. My room was clean and smelled fresh at check in, the staffs were also very helpful and kind. I love the fact that I got to choose which floor I wanted to stay on 😄. The breakfast was also good. Can’t wait to go back 😄
Séjour de 3 nuits en mai 2024
Réponse de Management le 8 mai 2024
We appreciate your 5 star review. We are delighted to hear that you enjoyed our clean rooms and our helpful staff. We hope to see you again soon at the Holiday Inn Express in Stony Brook, NY.

8/10 Bien

Melissa

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mai 2024
Réponse de Management le 8 mai 2024
Thank you for your wonderful review. We hope to see you again soon.

8/10 Bien

Catherine

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Liked the convenience of the location. Wasn’t impressed with their breakfast. Could t if Abe been better. All in all it was a nice place to stay.
Séjour de 3 nuits en avril 2024
Réponse de Management le 6 mai 2024
Thank you for taking the time to review your recent stay with us. We hope to see you again soon.

10/10 Excellent

Stephen

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Overall good. Recommend upgrade of elevator,. Took-15 minutes to get sufficient hot water in the shower one evening.
Séjour de 2 nuits en avril 2024
Réponse de Management le 8 mai 2024
Thank you for taking the time to review your recent stay with us. We apologize for the inconvenience you experienced with the water and elevators. We will certainly address this with a maintenance department. We hope to see you again soon.

10/10 Excellent

Robert

Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2024
Réponse de Management le 6 mai 2024
Thank you for the wonderful review. We hope to see you again soon.

10/10 Excellent

ERICK

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2024
Réponse de Mgmt le 2 mai 2024
The welcoming Holiday Inn Express Stony Brook team appreciates the 5 star review. Thank you for choosing to stay at the IHG Holiday Inn Express Stony Brook hotel as your home away from home.

10/10 Excellent

Mumtazul

Les points forts : Équipements
Yes, Nice place and clean very happy
Séjour de 2 nuits en avril 2024
Réponse de Mgmt le 2 mai 2024
Thank you for staying with us! At the Holiday Inn Express Stony Brook our guests enjoy clean, comfortable and spacious rooms. Along with a great breakfast and polite, friendly staff our guests are sure to have a memorable stay at our hotel.

10/10 Excellent

Catherine

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nice room, nice shower with good soap
Séjour de 2 nuits en avril 2024
Réponse de Management le 29 avr. 2024
Thank you for taking the time to review our newly renovated IHG Holiday Inn Express in Stony Brook, NY. We hope to see you again soon.

10/10 Excellent

Kenyah

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2024
Réponse de Management le 29 avr. 2024
Thank you for the wonderful review. We hope to see you again soon.

8/10 Bien

Andrea McFarland

Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
No hand sanitizer or disinfectant wipes in the fitness room. Breakfast was not very palatable-dry eggs and sausage, rubbery pancakes.
Séjour de 3 nuits en avril 2024
Réponse de Management le 26 avr. 2024
We apologize that you were not satisfied with your recent stay with us. We will certainly make sure that the fitness room is properly stocked with the sanitizer and wipes. I am sorry you were not happy with the breakfast that was served and we will address it with our breakfast staff. We hope that you will give us another try if your travels bring you back to our area.

6/10 Satisfaisant

Nancy

Voyage en famille
I stay here with some frequency. Though rooms have been updated, there is still a good speak of noise from the hallways. I am all for conserving water, but the shower spray is ridiculously without much pressure. I had to shower longer than I normally would to sure all shampoo was rinsed out of my hair. Also, the price at$300.00 was just too high!
Séjour de 1 nuit en avril 2024
Réponse de Management le 23 avr. 2024
Thank you for taking the time to let us know about your recent stay with us. We apologize for the noise in the hallway. We will certainly address the issue with the shower and water pressure. We hope to see you again if your travels bring you back to our area.

10/10 Excellent

Emily

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Staff were very friendly and happy to help when ever you needed it. Heaps of parking, clean towels every day
Séjour de 5 nuits en avril 2024
Réponse de Management le 23 avr. 2024
Thank you for taking the time to post this positive review and for choosing to stay with us at the Holiday Inn Express in Stony Brook, NY

10/10 Excellent

Yong, Huntersville

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
very nice.
Séjour de 1 nuit en avril 2024
Réponse de Management le 23 avr. 2024
Thank you so much for staying at the IHG Holiday Inn Express Stony Brook hotel. We hope to see you again soon.

10/10 Excellent

Josephine

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Rooms are clean and spacious.
Séjour de 1 nuit en avril 2024
Réponse de Mgmt le 15 avr. 2024
At the Holiday Inn Express Stony Brook, every visit promises comfort, convenience, and a warm Long Island welcome.

8/10 Bien

Megan

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2024
Réponse de Management le 23 avr. 2024
Thank you for staying with us at the IHG Holiday Inn Express in Stony Brook, NY. We hope to see you again soon.

8/10 Bien

Sinead

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The hotel was bright and clean and the staff was friendly. However the cleaning staff needs to take a closer look at certain things when cleaning the rooms. The tissues in the tissue box in my room we used and stuffed back into the tissue box. It was really gross.
Séjour de 1 nuit en avril 2024
Réponse de Mgmt le 13 avr. 2024
Thank you for taking the time to post your review and for choosing to stay at the Holiday Inn Express Stony Brook.

10/10 Excellent

Blanca

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2024
Réponse de Mgmt le 13 avr. 2024
Thank you for choosing to stay at the newly renovated IHG Holiday Inn Express Stony Brook hotel!

8/10 Bien

Christina

Voyage en famille avec de jeunes enfants
Les points forts : Équipements
We enjoyed the fact that the breakfast was hot. The children loved the pancake maker even though it takes a few minutes. After 3 days we noticed our room wasn’t serviced with housekeeping when I asked the cleaning lady she said that you must request it at the check in desk. Overall good place for the price
Séjour de 4 nuits en avril 2024
Réponse de Mgmt le 13 avr. 2024
We are pleased you and your kids enjoyed the hot breakfast, especially our pancake. Thank you for choosing to stay at the newly renovated IHG Holiday Inn Express Stony Brook hotel!

8/10 Bien

Kathleen

Voyage en couple
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Les points faibles : Personnel et service
Our two-night stay was very nice in almost every aspect. However, our room was never cleaned after the first night. The bed wasn’t made & there were no new towels. I called the desk & they asked how many towels I needed. After a half hour I went to the desk & was told the housekeeping staff was gone. No effort was made to send towels to the room or apologize. They gave me towels to carry to the room. Very unconcerned desk clerks.
Séjour de 2 nuits en avril 2024
Réponse de Mgmt le 6 avr. 2024
Thank you for sharing your feedback. Please accept our sincere apology for the matter you experienced during your stay. Please feel free to speak with a member of our management team and perhaps you will visit us again.

10/10 Excellent

Ramalakshmi, Bothell

Séjour de 2 nuits en mars 2024
Réponse de Patti le 23 avr. 2024
Thank you for wonderful review of our hotel. We hope to see you again soon.

10/10 Excellent

James

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great service and reasonable prices as always!!
Séjour de 3 nuits en mars 2024
Réponse de Mgmt le 3 avr. 2024
The IHG hotel is good central location for visiting sights on both ends of Long Island and very convenient to Stony Brook University and Hospital.

10/10 Excellent

Laura

Séjour de 1 nuit en mars 2024
Réponse de Management le 23 avr. 2024
Thank you for taking the time to post a positive review. We hope to see you again soon.

8/10 Bien

Mary

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en mars 2024
Réponse de Mgmt le 3 avr. 2024
At the Holiday Inn Express Stony Brook, every visit promises comfort, convenience, and a warm Long Island welcome.

10/10 Excellent

Donald A

Voyage d’affaires, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Gr8
Séjour de 1 nuit en mars 2024
Réponse de Mgmt le 3 avr. 2024
At the Holiday Inn Express Stony Brook our guests enjoy clean, comfortable and spacious rooms. Along with a great breakfast and polite, friendly staff our guests are sure to have a memorable stay at our hotel.

10/10 Excellent

Marisa

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nice
Séjour de 1 nuit en mars 2024
Réponse de Mgmt le 3 avr. 2024
Thank you for taking the time to post this positive review and for choosing to stay at the Holiday Inn Express Stony Brook.

10/10 Excellent

ROCCO

Voyage en famille
Clean Renovation of lobby restrooms still being worked on
Séjour de 1 nuit en mars 2024
Réponse de Mgmt le 3 avr. 2024
Thank you so much for staying at the Holiday Inn Express Stony Brook.

8/10 Bien

Lawrene

Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en février 2024
Réponse de Mgmt le 3 avr. 2024
Thank you for taking the time to write about your experience at the Holiday Inn Express Stony Brook. I look forward to sharing your review with the team as they work hard each day and will be delighted to hear your feedback. You are correct that the Holiday Inn Express Stony Brook has so much to offer. Thank you again and we look forward to welcoming you back to the Holiday Inn Express Stony Brook!

2/10 Horrible

Jaclyn

Les points forts : Propreté
Les points faibles : Personnel et service
Séjour de 1 nuit en février 2024
Réponse de Mgmt le 3 avr. 2024
Thank you for taking the time to post this positive review and for choosing to stay at the Holiday Inn Express Stony Brook.

10/10 Excellent

Al

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very nice place to stay!
Séjour de 1 nuit en février 2024
Réponse de Mgmt le 3 avr. 2024
Thanks for the rating! Great vacations are a service we pride ourselves in providing, and it's great to know our guests see this. Hope to see you back for another relaxing stay soon!

6/10 Satisfaisant

Dennis

Les points forts : Propreté et personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
Elevator out of service
Séjour de 1 nuit en décembre 2023
Réponse de Mgmt le 3 avr. 2024
First and foremost thank you very much for trusting the team at the Holiday Inn Express Stony Brook with your valuable time - we are so glad we are able to meet your expectations! I look forward to sharing your feedback with our staff. Again, thank you and we look forward to welcoming you back again soon!

10/10 Excellent

Allen

Voyage en famille
Les points forts : Propreté et infrastructures et conditions de l’hébergement
The property was very clean and safe
Séjour de 1 nuit en février 2024
Réponse de Mgmt le 3 avr. 2024
The newly renovated Holiday Inn Express Stony Brook is a gateway to the charming Port Jefferson Village, the historic Stony Brook Village, shopping and Long Island wineries.

10/10 Excellent

Mary

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en février 2024
Réponse de Mgmt le 3 avr. 2024
It’s always our aim to make sure guests have a positive experience and we hate to hear this did not ring true to your recent stay at the Holiday Inn Express Stony Brook. All feedback is appreciated, and we thank you for sharing your rating with us.

10/10 Excellent

Life with

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Very clean and very friendly me and my husband enjoyed our stay!
Séjour de 2 nuits en février 2024
Réponse de Mgmt le 3 avr. 2024
We appreciate the review and are very glad that you enjoyed the IHG Holiday Inn Express Stony Brook hotel and the array of different amenities.

10/10 Excellent

Erin

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great space
Séjour de 1 nuit en février 2024
Réponse de Mgmt le 3 avr. 2024
The newly renovated IHG formula blue Holiday Inn Express Stony Brook is less than a mile away from Stony Brook State University and hospital.

10/10 Excellent

Norman

Séjour de 2 nuits en février 2024
Réponse de Mgmt le 3 avr. 2024
The welcoming Holiday Inn Express Stony Brook serves as the official host hotel for the Stony Brook Seawolves extending a warm invitation to visiting sports teams.

8/10 Bien

Sebastián

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Esta muy bien
Séjour de 1 nuit en février 2024
Réponse de Mgmt le 3 avr. 2024
Thank you for taking the time to post this positive review and for choosing to stay at the Holiday Inn Express Stony Brook. Please visit again soon!

10/10 Excellent

Marcia

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en février 2024
Réponse de Mgmt le 3 avr. 2024
Thank you so much for staying at the Holiday Inn Express Stony Brook.

10/10 Excellent

Sheneeza

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Best Hotel experience
Séjour de 2 nuits en février 2024
Réponse de Mgmt le 3 avr. 2024
Thank you so much for staying at the IHG Holiday Inn Express Stony Brook hotel!

10/10 Excellent

Gary

Voyage d’affaires, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Human fecal matter in the parking lot. Very strange and hard to understand.
Séjour de 2 nuits en décembre 2023
Réponse de Mgmt le 3 avr. 2024
Along with a great breakfast and polite, friendly staff our guests are sure to have a memorable stay at our IHG hotel.

10/10 Excellent

Carlos

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en février 2024
Réponse de Mgmt le 3 avr. 2024
It’s our goal to make sure guests have a positive experience at the Holiday Inn Express Stony Brook. All feedback is appreciated, and we thank you for sharing your positive rating with us!

10/10 Excellent

Lisa

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I had a very nice stay.
Séjour de 1 nuit en janvier 2024

10/10 Excellent

HENRY

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en janvier 2024

10/10 Excellent

Roger

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 4 nuits en janvier 2024