Bureau, espace de travail pour ordinateur portable, lits bébé (gratuits)

Avis sur Red Roof Inn & Suites Cave City

2 out of 5
Red Roof Inn & Suites Cave City
807 Mammoth Cave St, Cave City, KY

Avis

8,4

Très bien

Note des voyageurs de 10 (Excellent), d’après 417 avis sur 1000." "
Note des voyageurs de 8 (Bien), d’après 408 avis sur 1000." "
Note des voyageurs de 6 (Satisfaisant), d’après 106 avis sur 1000." "
Note des voyageurs de 4 (Médiocre), d’après 36 avis sur 1000." "
Note des voyageurs de 2 (Horrible), d’après 33 avis sur 1000." "

8,6/10

Propreté

8,8/10

Personnel et service

7,6/10

Équipements

8,0/10

Infrastructures et conditions de l’hébergement

8,0/10

Écoresponsabilité

Avis

6/10 Satisfaisant

Olivier

Les points faibles : Propreté et confort de la chambre
Ok for the price but not super clean and beds were not comfortable!!
Séjour de 1 nuit en août 2018
Réponse de GM le 16 août 2018
Dear Olivier , Please accept our sincerest apology for the inconvenience . I will coach my housekeeping team and we will work hard to fix the issue you encountered. Hopefully you next stay is more pleasant than the previous one . Thank you.

10/10 Excellent

Gessika

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Its really clean. I dont mind if its an older building, it is really clean. Theres no odors or stains on the walls. It feels very crisp
Séjour de 1 nuit en mai 2024
Réponse de Oshane RediResponse Specialist le 13 mai 2024
Dear Gessika, Thank you for taking the time to complete our guest survey. We appreciate your comments following your recent stay at the RED ROOF INN & SUITES CAVE CITY regarding the cleanliness. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for posting your review. I do hope that you will return to our hotel, or any of our other brand locations, in the future. Sincerely,Oshane Red Roof ManagementRediResponse Specialist

10/10 Excellent

Patsy Jo

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Sam at the front desk was amazing! He had us checked in right away and was very helpful. Absolutely loved that he called after a few minutes to our room to make sure everything was good and we didn't need anything. Would stay here again in a heartbeat! The rooms were very clean and super updated in design. Highly recommend staying here if ever in the area!!!!
Séjour de 1 nuit en mai 2024
Réponse de Oshane RediResponse Specialist le 13 mai 2024
Dear Patsy, Thank you for taking the time to complete our guest survey. We appreciate your comments following your recent stay at the RED ROOF INN & SUITES CAVE CITY regarding the amazing staff and clean rooms. I will make sure to share your comments with the rest of our team. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for posting your review. I do hope that you will return to our hotel, or any of our other brand locations, in the future. Sincerely,Oshane Red Roof ManagementRediResponse Specialist

6/10 Satisfaisant

Marria, Iowa

Voyage en famille
Les points forts : Propreté et personnel et service
Property was dated. But for the money out was acceptable.
Séjour de 1 nuit en mai 2024
Réponse de Oshane RediResponse Specialist le 13 mai 2024
Dear Marria, Thank you for taking the time to complete our guest survey. We appreciate your comments following your recent stay at the RED ROOF INN & SUITES CAVE CITY regarding the affordability. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for your review. It would be our pleasure for you to repeat your experience with us in the future.Sincerely,Oshane Red Roof ManagementRediResponse Specialist

8/10 Bien

ANGELA

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Convenient to highway, fast food, sit down dining, and fuel.
Séjour de 1 nuit en mai 2024
Réponse de Toni-Ann RediResponse Specialist le 12 mai 2024
Dear Angela,Thank you for being a guest here at our RED ROOF INN & SUITES CAVE CITY. We are happy to have been able to provide you with a convenient stay at an affordable price. Positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thanks again, we do hope you will choose to stay with us again at Red Roof, so we can have the opportunity to provide you with an even better experience.Sincerely,Toni-AnnRed Roof ManagementRediResponse Specialist

10/10 Excellent

Frank, Cleburne

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
It was a nice stay. Very comfortable and clean.
Séjour de 2 nuits en mai 2024
Réponse de Toni-Ann RediResponse Specialist le 12 mai 2024
Dear Frank,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN & SUITES CAVE CITY. We sincerely appreciate your comments and are happy to hear you had a great experience with our hotels cleanliness and comfortability.Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof Inn the next time your travel plans require lodging.Sincerely,Toni-AnnRed Roof ManagementRediResponse Specialist

8/10 Bien

Shaurie

Voyage en couple
Les points forts : Propreté et personnel et service
Booking our hotel we knew not to expect much with it being close to a National Park. So, we were not expecting much, the beds were fairly hard and the hotel is older, but the staff is nice.
Séjour de 2 nuits en mai 2024
Réponse de Kerry-Lee RediResponse Specialist le 9 mai 2024
Dear Shaurie,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the RED ROOF INN & SUITES CAVE CITY. I was glad to read our staff was nice. However, the beds were fairly hard, and the hotel was older in your opinion. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels at any of our locations.Sincerely,Kerry-Lee Red Roof ManagementRediResponse Specialist

10/10 Excellent

Michelle

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Perfect stay as usual! My favorite place to stay in Cave City, highly recommend you try it out for yourself. Great staff, very clean & smells great.
Séjour de 1 nuit en avril 2024
Réponse de Carla RediResponse Specialist le 1 mai 2024
Dear Michelle,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn & Suites Cave City. We are glad to see that you enjoyed your stay, prompting your 5/5 score. You mentioned how pleased you were with our staff, the cleanliness of our hotel and it's pleasant odor. Providing excellent service and comfortable accommodations is our top priority, and we're delighted that we exceeded your expectations.Thank you for your kind words, and we look forward to welcoming you back for another enjoyable stay in the future!Sincerely,CarlaRed Roof Management RediResponse Specialist

10/10 Excellent

peter

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Room was clean, bathroom recently remodeled, good price, Convenient location. I would stay again
Séjour de 1 nuit en avril 2024
Réponse de Carla RediResponse Specialist le 30 avr. 2024
Dear Peter,Thank you for taking the time to tell us about your experience at the Red Roof Inn & Suites Cave City. We are delighted to read that you were pleased with the cleanliness of the room, the value to price ratio and the convenience of our location. Positive guest feedback, like yours, is always an encouragement to all of our Red Roof staff as we strive to continuously improve the quality of our services.Once more, thank you for posting your review. We look forward to having you visit with us again in the future.Sincerely,CarlaRed Roof ManagementRediResponse Specialist

2/10 Horrible

John

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Figured out quick why it was an empty parking lot. Dirty, run down and rather scary looking. The odor inside the lobby was enough for me to turn and run. Unfortunately it was on the day of the reservation and owner at front desk wasn't about to refund the money. It was worth it going elsewhere.
Séjour de 2 nuits en avril 2024
Réponse de Carla RediResponse Specialist le 29 avr. 2024
Dear John,Thank you for taking the time to tell us about your experience at the Red Roof Inn & Suites Cave City. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. You indicated that you were unsatisfied with your stay as the hotel like cleanliness, it's upkeep was not to your liking and the other concerns you listed. At Red Roof, we continually work to improve our hotel, so I really appreciate you providing us with your feedback.Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and we wish you all the best in your future travels. Sincerely,CarlaRed Roof ManagementRediResponse Specialist

10/10 Excellent

cynthia, Wheeling

Voyage en famille, Voyage avec des animaux de compagnie
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Staff was very kind, accommodating, and helpful. Love how accommodating they are with customers pets. Really appreciated it!! Would definitely stay here again and plan to recommend it to friends, especially those who have pets.
Séjour de 2 nuits en avril 2024
Réponse de Sharma RediResponse Specialist le 24 avr. 2024
Thank you for taking the time to write about experience at the RED ROOF INN & SUITES CAVE CITY. Cynthia, it is so rewarding to read that you had a great encounter with us and we truly appreciate your comments about our very kind, helpful and accommodating staff, you were pleased with how your pets were treated, and all the other kind remarks mentioned. Your feedback will provide encouragement to all our staff as we strive to continuously improve the quality of our services and provide our guest with all the comforts of home. We appreciate your business, Cynthia, and can't wait to see you back at Red Roof soon, where we can continue to offer you an accommodating stay at an affordable price! Sincerely, Sharma Red Roof Management RediResponse Specialist

8/10 Bien

yelena

Séjour de 1 nuit en avril 2024

10/10 Excellent

Heather, Pleasant Shade

Séjour de 1 nuit en février 2024

6/10 Satisfaisant

Justin

Les points forts : Propreté
It was okay, just seemed off in terms of the amount charged per night. The updates were noticably on the cheap side and I felt it was a bit expensive for what was there. There was some sort of loose, squishy rubber material over the bathtub that seemed like a cheap refurb and was off-putting. It was clean though and the AC/heater was quiet.
Séjour de 1 nuit en avril 2024
Réponse de Dannielle Rediresponse Specialist le 19 avr. 2024
Dear Justin,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the RED ROOF INN & SUITES CAVE CITY. We are happy that the room was clean and the s/c was quiet, however, we apologize for the cost being too expensive for you and the updates not being to your standard. In regards to pricing, we are not privy to that information, however, prices change over time due to the competitiveness of the market. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. I do hope that you will return to our hotel, or any of our other brand locations in the future. Sincerely,Dannielle Red Roof ManagementRediresponse Specialist

8/10 Bien

Timothy

Sink dripped when off so had to find exact spot of handle to minimize drip and put towel under to minimize noise
Séjour de 2 nuits en avril 2024
Réponse de Dannielle Rediresponse Specialist le 16 avr. 2024
Dear Timothy,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN & SUITES CAVE CITY. We sincerely appreciate your comments and we're very sorry you were unhappy with your experience. You indicated that you were unsatisfied with the issue you had with the sink and the inconvenience it caused. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Your feedback is important to Red Roof and we’ll take your comments into consideration to make changes to improve our customer experience. If I may be of further assistance, please contact me below.Thank you again for posting your review. I do hope that you will return to our hotel, or any of our other brand locations, in the future. Sincerely,Dannielle Red Roof Management Rediresponse Specialist

8/10 Bien

joseph

Séjour de 1 nuit en avril 2024
Réponse de Carla RediResponse Specialist le 5 mai 2024
Hello Joseph, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn & Suites Cave City and I thank you for your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please do not hesitate to let our front desk know so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,CarlaRed Roof ManagementRediResponse Specialist

6/10 Satisfaisant

Jeff

Les points faibles : Personnel et service
Séjour de 2 nuits en avril 2024
Réponse de Dannielle Rediresponse Specialist le 14 avr. 2024
Hello Jeff,Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN & SUITES CAVE CITY and I welcome your 3/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,DannielleRed Roof ManagementRediresponse Specialist

8/10 Bien

Nicholle

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very clean, but a little outdated.
Séjour de 1 nuit en avril 2024
Réponse de Dannielle Rediresponse Specialist le 14 avr. 2024
Dear Nicholle,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the RED ROOF INN & SUITES CAVE CITY. We are sorry about the upkeep wasn't to your standard however, we are happy that the room was clean. I do thank you for bringing this matter to our attention and I assure you that we are correcting this issue for an improved experience in future visits. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We do hope you will choose to stay with us again at Red Roof so we can have the opportunity to provide you with a better experience.Sincerely,Dannielle Red Roof ManagementRediresponse Specialist

10/10 Excellent

Anneliese

Les points forts : Propreté et personnel et service
Séjour de 1 nuit en avril 2024
Réponse de Recordo, Rediresponse Specialist le 10 avr. 2024
Hello Anneliese, Thank you for taking a moment out of your busy day to complete our survey. The staff at the Red Roof Inn & Suites Cave City and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.Thanks again and we hope you’ll visit us again on your next trip.Sincerely,RecordoRed Roof Management Rediresponse Specialist

10/10 Excellent

Corinne

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2024
Réponse de Recordo, Rediresponse Specialist le 9 avr. 2024
Hello Corinne, Thank you for taking the time to complete our survey. The staff at the Red Roof Inn & Suites Cave City and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip.Sincerely,RecordoRed Roof Management Rediresponse Specialist

10/10 Excellent

Stan

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Friendly and clean . New shower. Tv choices less than adequate , no sports, no Fox News
Séjour de 1 nuit en avril 2024
Réponse de Oshane RediResponse Specialist le 5 avr. 2024
Dear Stan, Thank you for taking the time to complete our guest survey. We appreciate your comments following your recent stay at the RED ROOF INN & SUITES CAVE CITY regarding the friendly staff, cleanliness and new shower. I do apologize the tv choices were not up to your standards. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Oshane Red Roof ManagementRediResponse Specialist

8/10 Bien

Gina

Séjour de 1 nuit en avril 2024
Réponse de Sharma RediResponse Specialist le 25 avr. 2024
Hello Gina, Thank you for taking a moment to leave a review. The staff at the RED ROOF INN & SUITES CAVE CITY and I appreciate your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay, should you have any issues while at Red Roof, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip! Sincerely, Sharma Red Roof Management RediResponse Specialist

8/10 Bien

Shruti

Voyage en couple
Les points forts : Propreté
.
Séjour de 1 nuit en mars 2024
Réponse de Kerry-Lee RediResponse Specialist le 3 avr. 2024
Dear Shruti, We at the RED ROOF INN & SUITES CAVE CITY are thrilled to have earned your almost perfect scoring of 4/5 in regard to your recent stay with us. In the future we would love for you to please consider adding comments to your survey about your stay to let us know what we are doing wrong and where we can improve to enhance our guest experiences. At Red Roof, your feedback is critical as we aim to provide clean, comfortable, affordable stays for all our guests. Thank you again for your scoring. We hope to see you again soon. Sincerely, Kerry-Lee Red Roof ManagementRediResponse Specialist

10/10 Excellent

Moo

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Loved it!
Séjour de 3 nuits en mars 2024
Réponse de Oshane RediResponse Specialist le 2 avr. 2024
Dear Moo, Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the RED ROOF INN & SUITES CAVE CITY. You indicated that you loved your experience. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Oshane Red Roof ManagementRediResponse Specialist

10/10 Excellent

Adam

Les points forts : Infrastructures et conditions de l’hébergement
It’s a place to sleep and get off the road beds were comfy and the showers were hot don’t expect the Taj Mahal for 100.00..
Séjour de 1 nuit en mars 2024
Réponse de Oshane RediResponse Specialist le 1 avr. 2024
Dear Adam,Thank you for taking the time to complete our guest survey. We appreciate your comments following your recent stay at the RED ROOF INN & SUITES CAVE CITY regarding the comfy beds. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services.Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,OshaneRed Roof ManagementRediResponse Specialist

8/10 Bien

Stephen

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Only stayed one night. The only reason I didn’t give it an excellent is because there were a few hairs in the tub, but the rest of it was clean and they were small could’ve been missed the area seem pretty safe. They were working on the roof so they had a lot of construction Around the entrance as of 3/27/2024
Séjour de 1 nuit en mars 2024
Réponse de Nishaye RediResponse Specialist le 30 mars 2024
Hello Stephen, Thank you for taking a moment to complete our survey from your recent stay at the Red Roof Inn & Suites Cave City. We sincerely apologize that our cleanliness did not meet your expectations. We understand how crucial a clean and welcoming environment is for our guests, and we regret any discomfort or inconvenience you experienced. Please rest assured that we take comments like yours very seriously and are already implementing measures to ensure our standards of cleanliness are not only met but exceeded.At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. We hope that you will give us the opportunity to provide you with a better experience the next time you're in the area. Sincerely,NishayeRed Roof ManagementRediResponse Specialist

6/10 Satisfaisant

Megan

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mars 2024
Réponse de Kerry-Lee RediResponse Specialist le 3 avr. 2024
Dear Megan, We at the RED ROOF INN & SUITES CAVE CITY appreciates your scoring of 3/5 in regard to your recent stay with us. In the future we would love for you to please consider adding comments to your survey about your stay to let us know what we are doing wrong and where we can improve to enhance our guest experiences. At Red Roof, your feedback is critical as we aim to provide clean, comfortable, affordable stays for all our guests. Thank you again for your scoring. We hope to see you again soon. Sincerely, Kerry-Lee Red Roof ManagementRediResponse Specialist

10/10 Excellent

LaGina

Séjour de 2 nuits en mars 2024
Réponse de Gabrielle RediResponse Specialist le 15 avr. 2024
Thank you for taking a moment to leave a review, LaGina. The staff and I at the Red Roof Inn & Suites Cave City appreciate your 5/5 score following your stay. At Red Roof, we aim to deliver enjoyable experiences for all our guests and we’re proud to have achieved that with your visit. In the future, please consider adding comments to your review to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area. Sincerely, Gabrielle Red Roof Management RediResponse Specialist

6/10 Satisfaisant

Tim

Voyage d’affaires
Les points forts : Propreté
great place but hot waster is lacking
Séjour de 2 nuits en mars 2024
Réponse de Kerry-Lee RediResponse Specialist le 25 mars 2024
Dear Tim,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the RED ROOF INN & SUITES CAVE CITY.Though you mentioned our hotel was great, the hot water was lacking. Thank you for the provided insight. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Kerry-Lee Red Roof ManagementRediResponse Specialist

8/10 Bien

Kelly

Séjour de 1 nuit en mars 2024
Réponse de Gabrielle RediResponse Specialist le 15 avr. 2024
Thank you for taking a moment to leave a review, Kelly. The staff and I at the Red Roof Inn & Suites Cave City appreciate your 4/5 score following your stay. At Red Roof, we aim to deliver enjoyable experiences for all our guests and we’re proud to have achieved that with your visit. In the future, please consider adding comments to your review to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area. Sincerely, Gabrielle Red Roof Management RediResponse Specialist

10/10 Excellent

Carla

Séjour de 1 nuit en mars 2024
Réponse de Gabrielle RediResponse Specialist le 15 avr. 2024
Thank you for taking a moment to leave a review, Carla. The staff and I at the Red Roof Inn & Suites Cave City appreciate your 5/5 score following your stay. At Red Roof, we aim to deliver enjoyable experiences for all our guests and we’re proud to have achieved that with your visit. In the future, please consider adding comments to your review to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area. Sincerely, Gabrielle Red Roof Management RediResponse Specialist

8/10 Bien

Waynel, Bauxite

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Late check-in with good service
Séjour de 1 nuit en mars 2024
Réponse de Recordo, Rediresponse Specialist le 17 mars 2024
Dear Waynel,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the Red Roof Inn & Suites Cave City. It's wonderful to hear that you were pleased with the service and late check-in that you received. Red Roof value you as our guest and welcome your 4/5 score.Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,RecordoRed Roof ManagementRediresponse Specialist

6/10 Satisfaisant

Bobby

Voyage en famille, Voyage avec des animaux de compagnie
Les points forts : Propreté et personnel et service
Les points faibles : Équipements
Hotel has updates to the room but the roof was being replaced. Overall worth the price.
Séjour de 1 nuit en mars 2024
Réponse de Adraine Rediresponse Specialist le 16 mars 2024
Dear Bobby, Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the RED ROOF INN & SUITES CAVE CITY. It is great to read that you found the hotel to worth the price. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,AdraineRed Roof ManagementRediresponse Specialist

10/10 Excellent

Michelle

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great place to stay!! Highly recommend this hotel, staff is super nice & room is always clean. Stay here ever week & wouldn't go anywhere else.
Séjour de 1 nuit en février 2024
Réponse de Kamaria RediResponse Specialist le 29 févr. 2024
Dear Michelle,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN & SUITES CAVE CITY. We sincerely appreciate your comments and are happy to hear you had a great experience with us, especially regarding our staff to be nice, room to be clean and all the other positive features you highlighted. Positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services. Please know that we value you as our guest and appreciate your business. Thank you again for posting your review. I do hope that you will return to our hotel, or any of our other brand locations, in the future. Sincerely,Red Roof Management

10/10 Excellent

Anthony

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Happy about the cleanliness of the room. Very comfortable bed, ice machine was clean and working. Front desk staff was extremely accommodating and friendly. I would stay here again
Séjour de 2 nuits en février 2024
Réponse de Kamaria RediResponse Specialist le 27 févr. 2024
Dear Anthony,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN & SUITES CAVE CITY. We sincerely appreciate your comments and are happy to hear you had a great experience with us, especially regarding the room to be clean, bed to be comfortable and all the other positive features highlighted. Positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services. Please know that we value you as our guest and appreciate your business. Thank you again for posting your review. I do hope that you will return to our hotel, or any of our other brand locations, in the future. Sincerely,Red Roof Management

4/10 Médiocre

Ryan

Voyage avec des animaux de compagnie, Voyage en couple
Les points faibles : Équipements
Was pet friendly but did not service breakfast and rooms smelt weird and some staff made you very uncomfortable. Would not stay here again
Séjour de 2 nuits en février 2024
Réponse de Dannielle Rediresponse Specialist le 24 févr. 2024
Dear Ryan,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the RED ROOF INN & SUITES CAVE CITY. We are happy that the property was pet friendly for you, however, we are sorry about the foul odor, unfriendly staff and the lack of breakfast. In regards to breakfast, it is not an offered amenity at our location. However, we are located within close proximity to restaurants you are able to enjoy. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We hope that you will give us the opportunity to provide you with a better experience the next time you're in the area. Sincerely,Red Roof Management

10/10 Excellent

Amanda

Voyage en famille
Les points forts : Infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en février 2024
Réponse de Samantha Rediresponse Specialist le 13 févr. 2024
Thank you for your positive rating, Amanda. The staff at the Red Roof Inn & Suites Cave City and I were screaming with excitement when we saw your 5/5 score following your stay. At Red Roof, we aim to deliver a positive experience for all out guests and we're happy you were satisfied with your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve.Thanks again and we look forward to your next stay at Red Roof.Sincerely,Red Roof Management

10/10 Excellent

Amanda

Voyage en famille, Voyage d’affaires
Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Séjour de 1 nuit en février 2024
Réponse de Recordo Rediresponse Specialist le 12 févr. 2024
Hello Amanda, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn & Suites Cave City and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.Thanks again and we hope you’ll visit us again on your next trip.Sincerely,RecordoRed Roof Management Rediresponse Specialist

10/10 Excellent

karen

Voyage en couple
Les points forts : Équipements
Clean room, comfy bed, nice shower, friendly staff! Great value for the money!
Réponse de Oshane RediResponse Specialist le 4 févr. 2024
Dear Karen,Thank you for taking the time to complete our guest survey. We appreciate your comments following your recent stay at the RED ROOF INN & SUITES CAVE CITY regarding the clean room, comfy beds, nice shower, friendly staff and nice shower. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services.Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Red Roof Management

10/10 Excellent

Amanda

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en janvier 2024
Réponse de Gabrielle RediResponse Specialist le 19 janv. 2024
Thank you for taking a moment to leave a review, Amanda. The staff and I at the Red Roof Inn & Suites Cave City appreciate your 10/10 score following your stay. At Red Roof, we aim to deliver enjoyable experiences for all our guests and we’re proud to have achieved that with your visit. In the future, please consider adding comments to your review to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area. Sincerely, Red Roof Management

10/10 Excellent

Karina

Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en janvier 2024
Réponse de Gabrielle RediResponse Specialist le 15 janv. 2024
Thank you for taking a moment to leave a review, Karina. The staff and I at the Red Roof Inn & Suites Cave City appreciate your 5/5 score following your stay. At Red Roof, we aim to deliver enjoyable experiences for all our guests and we’re proud to have achieved that with your visit. In the future, please consider adding comments to your review to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area. Sincerely, Red Roof Management

10/10 Excellent

Amanda

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Awesome stay
This rooms are amazing big and they're right by the restaurants , they have great showers too, very nice people too
Séjour de 1 nuit en janvier 2024
Réponse de Recordo Rediresponse Specialist le 10 janv. 2024
Hello Amanda,Thank you for taking the time to complete our guest survey. We appreciate your 5/5 score and comments regarding your recent stay at the Red Roof Inn & Suites Cave City. It's great to hear that our spacious rooms, convenient location and amazing staff created an ideal experience. Red Roof can't wait for your return so that we may spoil you with our wonderful service.Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Red Roof Management

10/10 Excellent

Panrtte

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Quiet
Very clean and quiet. Took a long time to warm up the room, cold floors.
Séjour de 1 nuit en janvier 2024
Réponse de Recordo Rediresponse Specialist le 10 janv. 2024
Hello Panrtte,Thank you for taking the time to complete our guest survey. We appreciate your 5/5 score and comments regarding your recent stay at the Red Roof Inn & Suites Cave City. It's wonderful to hear that the cleanliness of our Red Roof property met your expectations. I'm happy you liked how quiet is was also. Though the room took some time to warm up, you still enjoyed your stay with us.Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Red Roof Management

10/10 Excellent

Harlan, Greenwood

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Clean and comfortable
Séjour de 1 nuit en décembre 2023
Réponse de Antonio,RediResponse Specialist le 28 déc. 2023
Dear Harlan,Thank you for taking the time to complete our guest survey. I appreciate your comments regarding your recent stay at the RED ROOF INN & SUITES CAVE CITY. It’s great to hear that you found our property to be clean and comfortable. At Red Roof, feedback from our guests is always welcome as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Antonio,Red Roof ManagementRediResponse Specialist

10/10 Excellent

Dan

Séjour de 1 nuit en décembre 2023
Réponse de Kamaria RediResponse Specialist le 24 déc. 2023
Hello Dan, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN & SUITES CAVE CITY and I appreciate your 5/5 score following your stay at Red Roof. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Red Roof Management

10/10 Excellent

John

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en décembre 2023
Réponse de Oshane RediResponse Specialist le 23 déc. 2023
Hello John, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN & SUITES CAVE CITY and I appreciate your 10/10 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Red Roof Management RediResponse Specialist

10/10 Excellent

Michelle

Voyage d’affaires
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Great place to stay & can't beat the price. Super nice staff.
Séjour de 1 nuit en décembre 2023
Réponse de Adraine Rediresponse Specialist le 21 déc. 2023
Hello Michelle,Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN & SUITES CAVE CITY and I appreciate your 5/5 score following your stay. I am happy to read that you found our hotel to be great, affordable and the staff to be super nice. Our team is committed to satisfying our guests, so we are very thankful for your feedback.It would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us at Red Roof.Sincerely,Red Roof Management

4/10 Médiocre

LaDonna

Voyage en famille
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Pass it By
This is a very no frills budget MOTEL, outside doors in a sketchy neighborhood. The property is run down, I never actually even got to enter the lobby, check in at the ‘night desk’ and ‘leave your key in the room’. It’s only saving grace is that there was good water pressure. You get what you pay for, this is more of a ‘pay by the hour’ type place, pass it by.
Séjour de 1 nuit en décembre 2023
Réponse de Oshane RediResponse Specialist le 20 déc. 2023
Dear Ladonna, Thank you for taking the time to tell us about your experience at the RED ROOF INN & SUITES CAVE CITY. I am sorry that your experience did not meet your expectations. Please accept our sincerest apologies for the issues you highlighted. Red Roof strive to provide guests with all the comforts of home, so I am disappointed to see your 2/5 score. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Very truly yours,Red Roof Management

10/10 Excellent

John

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en décembre 2023
Réponse de Devorine RediResponse Specialist le 11 déc. 2023
Thank you for taking a moment to rate your experience, John. The staff at the Red Roof Inn & Suites Cave City and I appreciate your positive 5/5 score. In the future, please consider adding comments to let us know what we’re doing well and where we can improve. Your feedback is critical as Red Roof strives to deliver a clean, comfortable and value-based stay to all guests.Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Devorine Red Roof ManagementRediResponse Specialist

10/10 Excellent

Melissa

Séjour de 4 nuits en novembre 2023