Dear Eduardo, thank you for your feedback but if possible we would like to know your observations in more detail so that, if necessary, we can intervene to improve. Thank you, see you soon.

Thank you

Merci beaucoup pour votre avis

Merci beaucoup pour votre avis

Merci beaucoup pour votre avis

Thank you very much for your review. We hope to have you among our guests very soon again! Regards, Clara

Dear Julie, thank you very much for your review. We hope to have you among our guests very soon. Regards, Clara

Dear Patrick, thank you for sharing your experience.

Dear Daliah, thank you for sharing your opinion. We are pleased that your stay at Palazzo Cerami was pleasant and that our staff met your expectations. We work hard to offer a welcoming welcome and to best accompany our guests on their holiday or work days. The location of the structure, as you have well described, very central, offers the possibility of enjoying Catania and the cultural and culinary beauties it offers without stress. We look forward to seeing you again soon at Palazzo Cerami.

Dear Jeffrey, thank you for sharing your experience. We are pleased that our staff lived up to your expectations and was able to convey professionalism and support to you. We work hard every day to make our guests' stay at Palazzo Cerami comfortable. Also for this reason we are taking action to improve our services and our staff is always available to help guests carry their luggage to the room. We ask in advance the expected arrival time in order to better organize the welcome. See you soon.

Dear Benjamin, thank you for sharing your experience. We are pleased that you enjoyed your stay at Palazzo Cerami and we hope to have you with us again as soon as possible

Dear Revaz, thank you for sharing your experience. We strive every day to guarantee high service standards. For this reason, the property has commissioned a specialized company that uses professional products to manage the rearrangement and cleaning of the rooms and all the areas of the structure. The staff works to make guests' stay comfortable and to always be present, with due discretion, to meet different needs where possible. The central location is also a characterizing strong point and we are pleased that you have kindly highlighted it. We hope to have you back with us soon.

Gentile Giampietro, grazie per aver condiviso la tua esperienza e siamo lieti che il tuo soggiorno sia stato piacevole. Ci impegniamo ogni giorno per offrire agli ospiti la miglior esperienza possibile. A presto

Grazie per aver condiviso il tuo apprezzamento. A presto.

Dear Inger, we are pleased to have contributed to making your stay in Catania enjoyable. When a guest takes the time to share their experience, it gratifies us and stimulates us to improve every day.Thank you and see you soon.

Querido Josè Antonio, gracias por compartir tu experiencia con nosotros. Nos alegramos de que haya pasado un buen rato en el Palazzo Cerami y esperamos tenerlo de vuelta con nosotros pronto.

Dear Rosana, thank you for your wonderful review. We are happy to have made your stay pleasant and comfortable. Our staff strives every day to offer the best possible service and to take care of every detail. We try to give our guests an experience and immerse them in the love and care that we put into our work every day. We hope to have you back with us soon. Thank you very much.

Dear Kyra, thank you for your nice review. Our staff works hard every day to best respond to all guests' needs. We are pleased that you enjoyed your stay at Palazzo Cerami and that you wanted to share your experience. See you soon.

Dear Gayle, thank you for your review. We would like to point out that Palazzo Cerami is located in the center of Catania. Via Cerami, the street in which the B&B is located, is on the corner of Via Crociferi, the baroque street of Catania. The neighborhood is quiet and crowded. The structure is also located right in front of the law faculty of the University of Catania near the splendid Villa Cerami. There are hundreds of reviews that speak for us but it is right to point out, out of respect for the great work that our staff does every day to satisfy every need of our guests, that the room reserved for you is the most beautiful in the structure.Regarding the external environments, which are beyond our control, we repeat that this is a neighborhood in the center of Catania. Finally, regarding the cancellation policies, those are also very clear and do not depend on us. We respected the provisions of the contract and were ready to host you in the best possible way. We always welcome constructive criticism and respect opinions. And we thank all those guests who wanted to reward us by valuing our work and respecting our daily commitment.

Querida Antonia, gracias por tu agradable reseña. Fue un placer recibirlo en Palazzo Cerami y nos complace que su estadía haya sido placentera. Esperamos poder recibirle nuevamente en el futuro. Gracias.

Dear Hyosun, we thank you for the review but we would like to better understand what did not satisfy you so that we can intervene if necessary. Thanks for your cooperation and see you soon

Liebe Edith, vielen Dank, dass du deine Eindrücke mit uns geteilt hast. Wir versuchen, jeden Tag daran zu arbeiten, den Aufenthalt unserer Gäste angenehm zu gestalten. Das Personal steht Ihnen immer mit größtem Engagement und Professionalität zur Verfügung und wir freuen uns sehr, dass Sie dies freundlicherweise hervorgehoben haben. Wir versuchen, uns jeden Tag zu verbessern, und aus diesem Grund werden wir Ihr Urteil und Ihre Berichte schätzen. Vielen Dank und bis bald.