2/10 Horrible
Nathalie
Voyage en famille
26 avr. 2024
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I do not know where to start !
First of all, does anyone take care of the water filtration and humidity problems in this building? Yes, I understand that it's an old building but seriously the walls of the rooms are full of mold. After 2 days, I started to have a cough, respiratory and nasal congestion. I am very allergic to mold.
In short, my first room on the ground floor was worse than the second.
The toilet seat was even split in two.
I was moved to another room, on the 3rd floor, with no real improvement.
No functional air conditioning or heating.
The doors/windows were full of humidity all day. At night we were freezing.
Hot water comes only after 15 minutes of wasting water.
Not to mention that the employees were very rude from the moment we arrived until we left.
The cleaning lady entered our room even though we had put up the "do not disturb sign". Breakfast was good, I think that's the only positive point!
Overall, their proximity to Locorotondo and Alberobello is great but it's not worth your health. Go somwhere else that is more maintained.
