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Avis sur Burke Inn Motel & Suites

2.5 out of 5
Burke Inn Motel & Suites
1225 Plaza Drive, Carroll, IA

Avis

7,8

Bien

Note des voyageurs de 10 (Excellent), d’après 44 avis sur 151." "
Note des voyageurs de 8 (Bien), d’après 59 avis sur 151." "
Note des voyageurs de 6 (Satisfaisant), d’après 28 avis sur 151." "
Note des voyageurs de 4 (Médiocre), d’après 14 avis sur 151." "
Note des voyageurs de 2 (Horrible), d’après 6 avis sur 151." "

8,0/10

Propreté

8,2/10

Personnel et service

7,4/10

Équipements

7,4/10

Infrastructures et conditions de l’hébergement

7,8/10

Écoresponsabilité

Avis

6/10 Satisfaisant

Aaron

Voyage en famille, Voyage en groupe
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
Several room features were in a state of disrepair.
Séjour de 1 nuit en mai 2024

10/10 Excellent

Matthew

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very nice and clean place
Séjour de 3 nuits en mai 2024

8/10 Bien

Michael

Séjour de 1 nuit en février 2024

8/10 Bien

Laurel

Séjour de 1 nuit en février 2024

6/10 Satisfaisant

bret

Séjour de 1 nuit en janvier 2024

10/10 Excellent

William

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This was a great value
Séjour de 1 nuit en décembre 2023

4/10 Médiocre

Aaron

Voyage en famille, Voyage avec des animaux de compagnie
Les points forts : Personnel et service
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
It's fine. Basically the only place that takes dogs, which is why we booked. Booked a room online and then was told on arrival that we couldn't have a dog in that room, so we moved to a more basic room that allowed dogs. However, we were up-charged for the basic room, which we could've booked cheaper through Expedia had we known our originally-booked room wasn't dog-friendly. A dog cleaning fee was added, which was also not indicated anywhere until check in. They never changed the bedsheets or cleaned the room (or even dressed the bed), and only gave us fresh towels once in four days. That seemed a bit shoddy considering the extra $20 a day cleaning fee.
Séjour de 3 nuits en novembre 2023

8/10 Bien

Robert

Séjour de 1 nuit en novembre 2023

4/10 Médiocre

Jason

Les points faibles : Personnel et service et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en novembre 2023
Réponse de Hotel Management le 29 nov. 2023
Dear Jason, Thank you for rating Burke Inn Motel & Suites. We appreciate your business. Thank You

4/10 Médiocre

Perry, Altoona

Voyage en famille, Voyage avec des animaux de compagnie
Les points forts : Propreté et personnel et service
Room next to us all night through 5 a.m. occupied by people who sounded like they were throwing each other against the walls and furniture. Literally shook our room. No way staff didnt hear it, but chose to ignore.
Séjour de 1 nuit en novembre 2023
Réponse de Hotel Management le 29 nov. 2023
Dear Perry, Thank you for providing a review of your stay! We are very sorry about the negative experiences you had while staying with us. we apologize that your stay with us was not as expected as the high standard we provide. Please know that we appreciate your feedback and will use it to inform our continuous training with our staff to ensure mistakes like the ones you experienced don't happen again. Again, Thank you for choosing us and we look forward to your next stay at Burke Inn Motel & Suites.

10/10 Excellent

Jeffrey

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 3 nuits en novembre 2023
Réponse de Hotel Management le 29 nov. 2023
Dear Jeffrey, it was a pleasure serving you. We're happy you're pleased with our accommodation. Thank you for rating Burke Inn Motel & Suites. We appreciate your business.

8/10 Bien

Timothy

Séjour de 1 nuit en octobre 2023
Réponse de Hotel Management le 29 nov. 2023
Dear Timothy, Thank you for rating Burke Inn Motel & Suites. We appreciate your business. Thank You

10/10 Excellent

Eva

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en octobre 2023
Réponse de Hotel Management le 29 nov. 2023
Dear Eva, Thank you for rating Burke Inn Motel & Suites. We appreciate your business. We look forward to hosting you again at Burke Inn Motel & Suites. Thank You

6/10 Satisfaisant

Angela

Voyage en famille, Voyage d’affaires
Les points forts : Propreté et personnel et service
Clean, comfortable. Old chair in our room. Outside room doors looked kinda beat up. No where to sit outside, ie bench.
Séjour de 2 nuits en octobre 2023
Réponse de Hotel Management le 29 nov. 2023
Dear Angela, your business is very important to us, and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 Excellent

Omar

Voyage en famille, Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Pretty good motel. Room was clean and so were the sheets. Will be staying here again.
Séjour de 2 nuits en octobre 2023
Réponse de Hotel Management le 29 nov. 2023
Dear Omar, We appreciate you taking the time to provide a review and the five stars. We thank you for your warm sentiments and feel honored. We appreciate your business and look forward to hosting you again at the Burke Inn Motel & Suites.

6/10 Satisfaisant

Kevin

Les points forts : Personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
damp smell in room. Otherwise fine for age of building. Nothing fancy. Good breakfast with hot food.
Séjour de 2 nuits en août 2023
Réponse de Hotel Management le 12 sept. 2023
Dear Kevin,We respect your business greatly and appreciate any feedback you may have. With this review, you are helping us create a greater experience for you and other guests in the future by telling us what you enjoyed about your stay and where we can make improvements. Thank You for staying at Burke Inn Motel & Suites. We really hope you will visit us again soon.

10/10 Excellent

Janis

Voyage en couple
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
I’ve stayed here numerous times and each time I’ve had a wonderful experience. Staff is polite, rooms are very clean, and it’s location is very convenient
Séjour de 1 nuit en août 2023
Réponse de Hotel Management le 12 sept. 2023
Dear Janis, We appreciate you taking the time to provide a review and the five stars. We thank you for your warm sentiments and feel honored. We appreciate your business and look forward to hosting you again at the Burke Inn Motel & Suites.

8/10 Bien

Debra

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Very nice hotel for the price. Clean. Friendly staff.
Séjour de 3 nuits en juillet 2023
Réponse de Hotel management le 6 août 2023
Dear Debra, Thanks for taking the time to write this review for Burke Inn Motel & Suites. We appreciate that you gave us good ratings. We sincerely appreciate your feedback. We hope you will come back and see us again soon.

10/10 Excellent

Jorge

Les points forts : Personnel et service
Séjour de 3 nuits en juillet 2023
Réponse de Hotel Management le 6 août 2023
Dear Jorge, Thank you for the five stars and your time to rate Burke Inn. Thank you for choosing us and we look forward to your next stay at the Burke Inn Motel & Suites.

10/10 Excellent

Farrah

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Owners are very nice!
Séjour de 1 nuit en juillet 2023
Réponse de Hotel Management le 6 août 2023
Dear Farrah, Thank you for the five stars and your time to write a review. We are delighted and humbled by your kind words. Thank you for choosing us and we look forward to your next stay at the Burke Inn Motel & Suites.

8/10 Bien

BRANDY

Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Good for a cheap one night stay
Nice room for the price. Bed was comfortable but there was a damp feeling and musty smell in the room. Nice setup with mini fridge, microwave, recliner and table and chairs
Séjour de 1 nuit en juillet 2023
Réponse de Hotel Management le 6 août 2023
Dear Brandy, it was a pleasure serving you. We're happy you're pleased with our accommodation. Thank you for rating Burke Inn Motel & Suites. We appreciate your business.

8/10 Bien

Jeremie

Voyage d’affaires
Les points forts : Propreté et personnel et service
Good hotel.
Good hotel. Little hard to understand.
Séjour de 1 nuit en juillet 2023
Réponse de Hotel Management le 6 août 2023
Dear Jeremie, It was a pleasure serving you. We appreciate you taking the time to share your feedback. We're happy you're pleased with our accommodation. Thank you!

10/10 Excellent

Craig

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en mai 2023
Réponse de Hotel Management le 6 août 2023
Dear Craig, Thank you for rating Burke Inn Motel & Suites. We appreciate your business. Thank You

8/10 Bien

Kelli

Séjour de 1 nuit en mai 2023
Réponse de Hotel Management le 6 août 2023
Dear Kelli, Thank you for rating Burke Inn Motel & Suites. We appreciate your business.

6/10 Satisfaisant

Kevin

Voyage en famille, Voyage avec des animaux de compagnie
Les points forts : Personnel et service
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
This is a basic hotel with basic amenities. Two adults in the room and we had 2 towels, one hand towel, one wash cloth. Breakfast was provided but not well stocked. A few pieces of bread, 3 pieces of sausage, about a cup of scrambled eggs. We had what we needed but nothing extra. Basically clean but it’s an old facility and showing it’s age.
Séjour de 3 nuits en mai 2023
Réponse de Hotel Management le 6 août 2023
Dear Kevin, your business is very important to us, and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 Excellent

Jamie

Voyage en famille
Les points forts : Personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
OK for a night
OK for a night.
Séjour de 2 nuits en décembre 2022
Réponse de Hotel Management le 6 août 2023
Dear Jamie, it was a pleasure serving you. We're happy you're pleased with our accommodation. Thank you for rating Burke Inn Motel & Suites. We appreciate your business.

8/10 Bien

Brandon

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 3 nuits en octobre 2022

8/10 Bien

Steven and Becky, Colman

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nice motel
Séjour de 1 nuit en août 2022
Réponse de Hotel Management le 28 oct. 2022
Dear Steven and Becky, it was a pleasure serving you. We're happy you're pleased with our accommodation. Thank you for rating Burke Inn Motel & Suites. We appreciate your business.

6/10 Satisfaisant

Bobbie

Voyage en famille
Was ok, older location, was what was expected. Check in took quite awhile, was unsure if desk clerk, owner, could find reservation.
Séjour de 1 nuit en septembre 2022
Réponse de Hotel Management le 28 oct. 2022
Dear Bobbie, your business is very important to us, and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 Excellent

ronald

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Easy waljung access to restraunts
Séjour de 1 nuit en août 2022
Réponse de Hotel Management le 9 août 2022
Dear Ronald, Thank you so much for taking the time to write this review and for staying with us! We're glad you enjoyed your time and look forward to having you back with us in the future.

10/10 Excellent

Beth

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great place to stay.
I recommend this hotel, especially if you are traveling with pet. The rooms are a generous size and and super clean! The building is old and with a bit of a musty order but you can tell the owner is working on it; it was not over whelming. They even called me because I left a pillow! That was so kind. I really liked that was a door to the hall way and one to the outside with a parking place right in front of it. Breakfast in nice, coffee it really good.
Séjour de 2 nuits en juillet 2022
Réponse de Hotel Management le 28 oct. 2022
Dear Beth, your business is very important to us, and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

8/10 Bien

Daniel

Voyage d’affaires
Les points forts : Propreté et personnel et service
Good enough
Séjour de 1 nuit en juillet 2022
Réponse de Hotel Management le 9 août 2022
Dear Guest, Thank you for rating Burke Inn Motel & Suites. We appreciate your business.

8/10 Bien

Kevin

Voyage d’affaires
Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
It was clean and room rates were good.
Séjour de 3 nuits en juillet 2022
Réponse de Hotel Management le 9 août 2022
Dear Guest, Thank you for rating Burke Inn Motel & Suites. We appreciate your business. Thank You

10/10 Excellent

christina

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en juin 2022
Réponse de Hotel Management le 9 août 2022
Dear Guest, Thank you for rating Burke Inn Motel & Suites. We appreciate your business.

8/10 Bien

Michael, Estero

Voyage en couple
Les points forts : Personnel et service et équipements
The adjacent bar crowd "was outside in the parking lot til after 2:23am in the morning."
Séjour de 3 nuits en juin 2022
Réponse de Hotel Management le 9 août 2022
Dear Michael, Thank you for the feedback. we appreciate your time to write a review. We apologies about the noise you had while your stay. We appreciate your business. Thank You.

8/10 Bien

Matthew

Séjour de 2 nuits en juin 2022
Réponse de Hotel Management le 28 oct. 2022
Dear Matthew, it was a pleasure serving you. We're happy you're pleased with our accommodation. Thank you for rating Burke Inn Motel & Suites. We appreciate your business.

8/10 Bien

karla

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Pleasant surprise - nice
Basic hotel but the room was spacious, clean and comfortable. Ours had a nice size table and chairs as well as two recliners so we could enjoy the space and didn't have to sit on the bed to eat, watch TV etc. Only downside was the bar next door. There was a little traffic but nothing to complain about.
Séjour de 1 nuit en juin 2022
Réponse de Hotel Management le 9 août 2022
Dear Guest, Thanks for taking the time to write this review for Burke Inn Motel & Suites. We appreciate that you gave us five stars. We sincerely appreciate your feedback.

6/10 Satisfaisant

Voyageur vérifié

Voyage en famille
Les points forts : Propreté, personnel et service, confort de la chambre
Okay for a short stay
The staff are pleasant and maid service was superb. The only problem was that the room had a smell that irritated my lungs. It may have been more than just our room. We were never sure what the smell was. My son thought it smelled like damp corn husks. To me it smelled like cleaning agents mixed with something else. It wasn't pleasant. It was also very humid in our room, and we couldn't figure out how to open the window, if it could be opened. We had a lot going on that weekend, so no time to address this with management.
Séjour de 3 nuits en juin 2022
Réponse de Hotel Management le 9 août 2022
Dear Guest, Thank you for providing a review of your stay! We are very sorry about the various negative experiences you had while staying with us. we apologize that your stay with us was so far from the usual high standard we provide. Please know that we appreciate your feedback and will use it to inform our continuous training with our staff to ensure mistakes like the ones you experienced don't happen again. Again, thank you for taking the time to write this review.

10/10 Excellent

Jameson

Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Very pleasant folks. Changed bedding DAILY without asking. Just polite people and I’ve enjoyed my stay. I’ve booked for another 4 weeks due to relocation.
Séjour de 5 nuits en mai 2022
Réponse de Hotel Management le 9 août 2022
Dear Jameson, Thank you for five stars and your time to write a review. We are delighted and humbled by the your kind words. Thank you for choosing us and we look forward to your next stay at the Burke Inn Motel & Suites.

10/10 Excellent

Peter

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great value stay!
Clean, privately owned hotel. Courteous and friendly owner. We get the presidential suite with the hot tub.
Séjour de 1 nuit en mai 2022
Réponse de Hotel Management le 9 août 2022
Dear Peter, it was a pleasure serving you. We're happy you're pleased with our accommodation. Thank you for rating Burke Inn Motel & Suites. We appreciate your business.

10/10 Excellent

Taylor

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I liked everything about the place. And I did not have a single complaint
Séjour de 1 nuit en avril 2022
Réponse de Hotel Management le 11 avr. 2022
Dear Taylor, Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 Excellent

Gueorgui

Séjour de 1 nuit en avril 2022
Réponse de Hotel Management le 11 avr. 2022
Dear Gueorgui, We are happy that you enjoyed staying at Burke Inn Motel & Suites. We appreciate your business and looking forward to see you again.

8/10 Bien

Joshua

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en mars 2022
Réponse de Hotel Management le 11 avr. 2022
Dear Joshua, We are happy that you enjoyed staying at Burke Inn Motel & Suites. We appreciate your business and looking forward to see you again.

8/10 Bien

Amy

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The room was clean. There were plenty of towels and toilet articles. The breakfast wasn't great, but the coffee was good and hot. There was flavored cream and my mom enjoyed the hot chocolate. The shower took a bit to heat up, but worked very well. The bed was just a bit hard.
Séjour de 1 nuit en février 2022
Réponse de Hotel Management le 29 mars 2022
Dear Amy, We Thank you for sharing your thoughts on the Burke Inn Motel & Suites. We’re proud to have offered you the exceptional service and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. We hope you will come back and see us again soon.

8/10 Bien

KIMBERLY

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The room was clean and bed was comfortable. Staff was very friendly. I would stay again.
Séjour de 1 nuit en février 2022
Réponse de Hotel Management le 29 mars 2022
Dear Kimberly, We are happy that you enjoyed comfortable beds, good staff and service. We appreciate your business and looking forward to see you again.

10/10 Excellent

Debra D

Voyage en couple
Les points forts : Propreté et personnel et service
the bed is very comfortable and the bedding is very nice.
Séjour de 1 nuit en janvier 2022
Réponse de Hotel Management le 12 févr. 2022
Dear Debra, it was a pleasure serving you. We're happy you're pleased with our accommodation. Thank you for rating Burke Inn Motel & Suites. We appreciate your business.

2/10 Horrible

Voyageur vérifié

Les points faibles : Personnel et service et infrastructures et conditions de l’hébergement
BEWARE
This was the last place available for the night we were arriving in town, the reviews were good therefor we decided it would work. When we arrived there was an odd smell, not completely unbearable but definitely noticeable. We arrived around 3 am on New Years day. The lady was having a difficult time with the computers and check in took way longer than I have ever experienced. When we got to our room after roughly 30 min check in our keys did not work. After going back to the desk twice and them still not working she cane with a master key to let us in, informing us that our keys should work the next day... ok whatever i was to tired to care at this point. Unfortunately that wasnt even the worst part! Once we finally got into our room i checked the beds and there were BUGS. We immediately took our things back to the car and I went to let her know we would be leaving. She argued with me that they have no bugs and would put me in a different room. Finally she cake to the room with me so I could show her there are in fact bugs on the bed. After seeing them she again tried to put me in a different room rather than refund me. We ended up sleeping in our car for a couple hours until another hotel was able to accommodate us with an early check in.
Séjour de 2 nuits en décembre 2021
Réponse de Hotel Management le 7 janv. 2022
Dear Guest, Thank you for providing a review of your stay! I am surprised by and very sorry about the various negative experiences you had while staying with us. I apologize that your stay with us was so far from the usual high standard we provide. Please know that we appreciate your feedback and will use it to inform our continuous training with our staff to ensure mistakes like the ones you experienced don't happen again. Again, thank you for taking the time to write this review. Mike Manager

10/10 Excellent

Christina

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en décembre 2021
Réponse de Hotel Management le 22 déc. 2021
Dear Christina, it was a pleasure serving you and your family. We're happy you're pleased with our accommodation. Thank you for rating Burke Inn Motel & Suites. We appreciate your business.

10/10 Excellent

Daryl

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Quiet, sparsely habited the night we were there. Comfortable. Had everything needed for a stay at a reasonable price. Will DEFINATELY return.
Séjour de 1 nuit en novembre 2021
Réponse de Hotel Management le 22 déc. 2021
Dear Daryl, We Thank you for sharing your thoughts on the Burke Inn Motel & Suites. We’re proud to have offered you the exceptional service and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. We hope you will come back and see us again soon.

8/10 Bien

Kevin

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great place quit
Séjour de 1 nuit en novembre 2021
Réponse de Hotel Management le 21 nov. 2021
Dear Kevin, We are happy that you enjoyed staying at Burke Inn Motel & Suites. We appreciate your business and looking forward to see you again.