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Avis sur Motel 6 Carlsbad, CA - East

2 out of 5
Motel 6 Carlsbad, CA - East
6117 Paseo Del Norte, Carlsbad, CA

Avis

6,6
Note des voyageurs de 10 (Excellent), d’après 448 avis sur 1395." "
Note des voyageurs de 8 (Bien), d’après 258 avis sur 1395." "
Note des voyageurs de 6 (Satisfaisant), d’après 232 avis sur 1395." "
Note des voyageurs de 4 (Médiocre), d’après 168 avis sur 1395." "
Note des voyageurs de 2 (Horrible), d’après 289 avis sur 1395." "

6,4/10

Propreté

7,4/10

Personnel et service

6,2/10

Équipements

6,4/10

Infrastructures et conditions de l’hébergement

6,6/10

Écoresponsabilité

Avis

4/10 Médiocre

ANGELA

Voyage en famille
Les points forts : Personnel et service
Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Bonjour nous sommes très déçu de la propreté de notre chambre ses très très sale et très bruyant du coter du free way
Séjour de 4 nuits en juillet 2023
Réponse de Brand Experience Team le 31 juil. 2023
Salut voyageur,Nous sommes désolés d’apprendre que vous n’avez pas apprécié votre séjour chez nous, et nous nous excusons pour les inconvénients que vous avez pu subir. Nous espérons avoir l’occasion d’améliorer votre expérience avec nous. S’il vous plaît visitez à nouveau.Maz K.#Team6

8/10 Bien

Patrick

Séjour de 1 nuit en juillet 2023

2/10 Horrible

Matahiarii

Voyage en famille
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Notre chambre était sale Nous avons dû chercher un autre hotel au bout de la 2ème nuit
Séjour de 3 nuits en juillet 2022
Réponse de Brand Experience Team le 18 juil. 2022
Hi Matahiarii, We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again. Lilith #Team6

10/10 Excellent

Cheyenne

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
It was quiet and clean
Séjour de 3 nuits en mai 2024

6/10 Satisfaisant

Jose

:)
Séjour de 1 nuit en mai 2024

4/10 Médiocre

Candelario, vista

Voyage d’affaires, Voyage en couple
Les points faibles : Équipements
No coffee machine … and microwave disconnect
Séjour de 1 nuit en mai 2024

10/10 Excellent

Lily

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mai 2024

8/10 Bien

Concepcion

Voyage en famille
Les points forts : Personnel et service et équipements
My only complaint is about the bed sheets did not look clean or fresh
Séjour de 1 nuit en mai 2024

10/10 Excellent

Noah

Les points forts : Propreté et personnel et service
It was so convenient
Séjour de 3 nuits en mai 2024
Réponse de Brand Experience Team le 20 mai 2024
Hi Noah,Thank you for the perfect rating!Lilith#Team6

10/10 Excellent

John

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mai 2024
Réponse de Brand Experience Team le 20 mai 2024
Hi John,Thank you for the perfect rating!Lilith#Team6

10/10 Excellent

Alerson

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Excelente
Séjour de 1 nuit en mai 2024
Réponse de Brand Experience Team le 20 mai 2024
Hola Alerson,¡Gracias por la excelente calificación!Lilith#Equipo6

10/10 Excellent

Heath

Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
This is very nice and clean property
Séjour de 1 nuit en janvier 2024
Réponse de Brand Experience Team le 20 mai 2024
Hi HeathThank you, we really do love getting such positive feedback! We’re glad your experience was a good one and hope to see you again real soon. Lilith#Team6

2/10 Horrible

Anthony

Les points forts : Personnel et service
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Séjour de 4 nuits en mai 2024
Réponse de Brand Experience Team le 20 mai 2024
Hi Anthony,We apologize that your recent stay wasn’t a great one. We hope you’ll give us another chance in the future.Lilith#Team6

10/10 Excellent

Lily

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Very clean and accommodating
Séjour de 1 nuit en mai 2024
Réponse de Brand Experience Team le 20 mai 2024
Hi LilyWe’re glad you enjoyed your stay! Come back real soon. Until then, we’ll leave the light on. For You.Lilith#Team6

10/10 Excellent

Mark

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Great place. Young lady at front desk was extremely helpful and very friendly
Séjour de 1 nuit en mai 2024
Réponse de Brand Experience Team le 20 mai 2024
Hi Mark,Thank you for recognizing the great service provided by our staff. We hope to see you soon, Safe Travels!Lilith#Team6

8/10 Bien

Bal

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I stayed there for one night midweek. It is exactly what you can expect at a Motel 6. A simple wallet friendly place to sleep while travelling. It is an old 2 storey structure. There is plenty of free parking. There is a Costco and plenty of restaurants close by. The room was clean and the mattress was comfortable. There was a microwave and mini-fridge in the room. Coffee is complementary in the mornings. Check-in was quick and easy and the receptionist was pleasant.
Séjour de 1 nuit en avril 2024
Réponse de Brand Experience Team le 13 mai 2024
Hi Bal, We're thankful you had a wonderful experience during your recent stay with us, and we appreciate your feedback! We are committed to providing exceptional service to all our guests, and we are glad we met your expectations. We hope to have the opportunity to serve you again in the future for all your lodging needs. Thank you for choosing us!Natalie #Team6

10/10 Excellent

Annette

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mai 2024
Réponse de Nancy Y. le 16 mai 2024
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

4/10 Médiocre

Juan

Voyage en famille
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
Bed was as hard as a rock
Séjour de 1 nuit en mai 2024
Réponse de Brand Experience Team le 13 mai 2024
Hi Juan, Thanks for taking the time to share your review! We pride ourselves on providing a comfortable night's rest, so we’re always disappointed to hear when that doesn’t happen. Even though we fell short of your expectations this time, we’re committed to doing better next time, and apologize for any inconvenience.Natalie #Team6

4/10 Médiocre

Brian

Voyage avec des animaux de compagnie, Voyage d’affaires
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
My nin smoking room wreaked of cigarette smoke. When I called to change rooms the phone kept wringing with no one answering. Furthermore the floor had wet spots and there were long black hairs (def not mine as I have short blonde hair) in the shower and balled up near the fridge. The paint in the bathtub is all but pealed off and needs to be fixed. The shower nozzle was falling off and shower head leaked spraying water on the floor. When I got out of shwer there was a puddle and I had the plastic shower drape completely closed.
Séjour de 1 nuit en mai 2024
Réponse de Brand Experience Team le 13 mai 2024
Hi Brian, After reading your review, we’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible, so we appreciate your honesty.In the meantime, we’ll look into these issues and do our best to address them. Thanks again for your time, and we hope to see you again soon.Natalie #Team6

10/10 Excellent

Annette

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Nice quite and just 1blk from beach
Séjour de 1 nuit en mai 2024
Réponse de Brand Experience Team le 13 mai 2024
Hi Annette, Thanks for your review, we really appreciate the support.Natalie#Team6

8/10 Bien

Jeannette

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Good budget friendly option
Séjour de 1 nuit en avril 2024
Réponse de Brand Experience Team le 6 mai 2024
Hi Jeannette,Thank you for positively rating your stay!Lilith#Team6

6/10 Satisfaisant

Jamaal

Voyage en couple
Les points faibles : Équipements
More or larger bars of soap and additional hygienic amenities please.
Séjour de 1 nuit en avril 2024
Réponse de Brand Experience Team le 6 mai 2024
Hi Jamaal,Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Lilith#Team6

10/10 Excellent

Cory

Séjour de 1 nuit en avril 2024

10/10 Excellent

LISETTE

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Good
Séjour de 1 nuit en avril 2024
Réponse de Brand Experience Team le 6 mai 2024
Hi Lisette,Thank you for the perfect rating!Lilith#Team6

8/10 Bien

kathleen

Voyage d’affaires
Les points faibles : Équipements
Clean, comfortable and safe!
Séjour de 2 nuits en avril 2024
Réponse de Brand Experience Team le 6 mai 2024
Hi KathleenThank you, we really do love getting such positive feedback! We’re glad your experience was a good one and hope to see you again real soon. Lilith#Team6

10/10 Excellent

Noah

Séjour de 2 nuits en avril 2024
Réponse de Brand Experience Team le 20 mai 2024
Hi Noah,Thank you for the perfect rating!Lilith#Team6

4/10 Médiocre

Devon

Voyage en famille, Voyage d’affaires
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
In the realm of motel 6, this one is good bc they are can be really bad. The room was clean. I do 2 stars bc the internet was slow, the bathroom door was off the hinges, and motel 6 is overpriced for the quality I always see in their hotels. I would avoid staying here again.
Séjour de 1 nuit en mars 2024
Réponse de Nancy Y. le 1 mai 2024
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

10/10 Excellent

Annette

Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
The room was very nice & clean they had enough towls most of all very quiet and safe place
Séjour de 1 nuit en avril 2024
Réponse de Nancy Y. le 1 mai 2024
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

10/10 Excellent

Fernando

Voyage d’affaires
Es una excelente ubicación
Séjour de 1 nuit en avril 2024
Réponse de Nancy Y. le 1 mai 2024
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

8/10 Bien

Darianna

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
It was great. Would stay again
Séjour de 4 nuits en avril 2024
Réponse de Brand Experience Team le 22 avr. 2024
Hi Darianna,Thank you for positively rating your stay!Lilith#Team6

10/10 Excellent

Stephanie

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Such a great hotel for being a motel 6 Shopping center down the street Costco near by Many food options Walking distance to legoland
Séjour de 3 nuits en avril 2024
Réponse de Brand Experience Team le 22 avr. 2024
Hi Stephanie,Thank you so much for sharing your kind words. We work hard to make your visit the best experience possible. We look forward to seeing you again soon!Lilith#Team6

6/10 Satisfaisant

Jairo

Les points forts : Personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
Séjour de 2 nuits en avril 2024
Réponse de Brand Experience Team le 25 avr. 2024
Hi JairoThanks for your review, we really appreciate the support. Lilith#Team6

8/10 Bien

Alexander

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Very goid
Séjour de 1 nuit en avril 2024
Réponse de Brand Experience Team le 22 avr. 2024
Hi Alexander,Thank you for positively rating your stay!Lilith#Team6

6/10 Satisfaisant

Jamaal

Voyage d’affaires
Les points forts : Propreté
Les points faibles : Équipements
A peaceful place to stay short-term. I stayed for two nights. Room was a little smaller, due to it being accomodated for the disabled guests. Maid service should include extra soap in the rooms because the little bars/slivers of soap won't necessarily cut it. Overall it wasn't bad.
Séjour de 2 nuits en avril 2024
Réponse de Brand Experience Team le 22 avr. 2024
Hi Jamaal, Thank you for taking time to share your review with us. We love hearing from our guests and are happy you enjoyed your stay. We also appreciate your feedback regarding ways we can provide an even more comfortable stay for our guests. We hope to see you soon.Safe TravelsLilith#Team6

2/10 Horrible

Buckey

Voyage en couple
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Key wouldn’t always work in door…had to kick door to open and shut very noisy very dirty shower not caulked floor was black filthy!
Séjour de 3 nuits en avril 2024
Réponse de Brand Experience Team le 15 avr. 2024
Hi Buckey, We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Natalie #Team6

2/10 Horrible

Xiaoli

Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Room is dirty and cold. Heater not working. Room sticky. Outside of the building smell terrible too.
Séjour de 3 nuits en avril 2024
Réponse de Brand Experience Team le 15 avr. 2024
Hi Xiaoli, We apologize that your recent stay wasn’t a great one. We hope you’ll give us another chance in the future.Natalie #Team6

4/10 Médiocre

Cesar

Voyage en famille
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
Had roaches.
Séjour de 2 nuits en avril 2024
Réponse de Brand Experience Team le 15 avr. 2024
Hi Cesar, After reading your review, we’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible, so we appreciate your honesty.In the meantime, we’ll look into these issues and do our best to address them. Thanks again for your time, and we hope to see you again soon.Natalie #Team6

10/10 Excellent

Craig

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
I liked the fridge, microwave and good Internet speed. Also, liked the number of channels on tv. Didn't like having to have the key card activated for each day.
Séjour de 3 nuits en mars 2024
Réponse de Brand Experience Team le 8 avr. 2024
Hi Craig, Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Maz K.#Team6

6/10 Satisfaisant

Noé

Voyage en famille
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Good place for a short stay. Close to attractions. Bad thing is that room smells cigarette and smoke even thou it was a non smoke room.
Séjour de 2 nuits en mars 2024
Réponse de Nancy Y. le 2 avr. 2024
Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Nancy Y.#Team6

4/10 Médiocre

Ralayna

Les points forts : Personnel et service et équipements
The gentleman that checked me in was friendly and accommodating. I got the place to just get away for a moment. The room was clean no complaints about that but the remote was disgusting! It was sticky and crusty. I don’t know how but it was and the room smelled terrible. I didn’t want to complain as it wasn’t that serious but it’s the little things that count for me. I just wanted a moment to relax but I couldn’t, so I left.
Séjour de 1 nuit en mars 2024
Réponse de Nancy Y. le 2 avr. 2024
We're sorry to hear that we fell short of your expectations during your recent stay. We apologize for any aggravation you had and appreciate you sharing your experience with us. We hope you’ll give us another chance in the future to make it a great stay for you.Nancy Y.#Team6

10/10 Excellent

EARNESTINE

Séjour de 3 nuits en mars 2024

6/10 Satisfaisant

Ann

I have never been in a Motel 6 but I've heard horrific things about it. I checked the bed for bugs and there were none there was a refrigerator and microwave which I was not expecting. The bath tub/shower definitely could use remodeling but it did the job for a one night stay. The room did have a moldy smell but I could not tell if it was mold or cleaning solutions. I would stay here again if just a night or two.
Séjour de 1 nuit en mars 2024
Réponse de Nancy Y. le 2 avr. 2024
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

10/10 Excellent

Michael

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I always have a nice stay
Séjour de 1 nuit en mars 2024
Réponse de Nancy Y. le 2 avr. 2024
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

10/10 Excellent

Sabrina

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nice friendly
Séjour de 1 nuit en mars 2024
Réponse de Brand Experience Team le 25 mars 2024
Hi Sabrina,Thank you for positively rating your stay!Lilith#Team6

6/10 Satisfaisant

Michele

Les points faibles : Propreté
Séjour de 3 nuits en janvier 2024
Réponse de Nancy Y. le 4 avr. 2024
Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Nancy Y.#Team6

10/10 Excellent

Sabrina

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Friendly ,helpful
Séjour de 1 nuit en mars 2024
Réponse de Brand Experience Team le 25 mars 2024
Hi Sabrina,Thank you for positively rating your stay!Lilith#Team6

6/10 Satisfaisant

Paul F.

Les points forts : Infrastructures et conditions de l’hébergement
I was surprised that there was not made service on a daily basis, or if so, that they did not mention it. The physical property is sparkling, clean, as it has just been renovated, but the side facing the highway is noisy. Can’t be helped, and it is a good value at a convenient location.
Séjour de 14 nuits en mars 2024
Réponse de Brand Experience Team le 25 mars 2024
Hi Paul, Thank you for taking time to share your review with us. We love hearing from our guests and are happy you enjoyed your stay. Your experience is important to us and we appreciate you bringing your concerns to our attention.Lilith#Team6

10/10 Excellent

Michael

Les points forts : Propreté, personnel et service, équipements
Very nice place I like it. Very nice staff. I've stayed here a few times but this time my fridge was missing 😔
Séjour de 1 nuit en mars 2024
Réponse de Brand Experience Team le 25 mars 2024
Hi Michael,Thank you for recognizing the great service provided by our staff. We hope to see you soon, Safe Travels!Lilith#Team6

10/10 Excellent

LIEN

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Close by everything
Séjour de 1 nuit en mars 2024
Réponse de Brand Experience Team le 25 mars 2024
Hi Lien,Thank you for the perfect rating!Lilith#Team6

2/10 Horrible

Priscilla

Voyage en famille avec de jeunes enfants
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
There was a woman screaming at 1am and again at 3am fighting w someone in the room down from ours. One railing was tapped where it was broken and pool was not open it was being renovated.
Séjour de 2 nuits en mars 2024
Réponse de Brand Experience Team le 25 mars 2024
Hi PriscillaThanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves. It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention. Lilith#Team6