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Avis sur POD Camps Bay

5 out of 5
POD Camps Bay
3 Argyle Road, Camps Bay, Cape Town, Western Cape

Avis

9,8

Exceptionnel

Note des voyageurs de 10 (Excellent), d’après 180 avis sur 196." "
Note des voyageurs de 8 (Bien), d’après 7 avis sur 196." "
Note des voyageurs de 6 (Satisfaisant), d’après 6 avis sur 196." "
Note des voyageurs de 4 (Médiocre), d’après 3 avis sur 196." "
Note des voyageurs de 2 (Horrible), d’après 0 avis sur 196." "

10/10

Propreté

10/10

Personnel et service

10/10

Équipements

9,8/10

Infrastructures et conditions de l’hébergement

9,8/10

Écoresponsabilité

Avis

10/10 Excellent

Maxime

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Super équipe
Nous avons séjourné une nuit à POD Camps Bay, et c’était une superbe expérience! L’établissement est parfaitement situé, il est moderne et les chambres sont très confortables. Toute l’équipe du pod est de très bonne humeur, serviable et a pu nous donner de tres bons conseils. Enfin le petit déjeuner est excellent : produits frais et d’excellente qualité Maxime&Tanya
Séjour de 1 nuit en avril 2023
Réponse de POD Camps Bay le 10 juin 2023
Cher Maxime & Tanya,Merci pour votre avis élogieux ! Nous apprécions vos commentaires sur notre personnel chaleureux, notre petit déjeuner frais et votre expérience globale dont nous sommes ravis de faire partie.Nous espérons vous accueillir de nouveau à POD à l'avenir !Vœux chaleureux,Équipe POD

10/10 Excellent

Lydia

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Amazing place!
Must see accommodation in a perfect location!
Séjour de 1 nuit en octobre 2018
Réponse de Tammy le 15 oct. 2018
Dear Lydia, Thank you for your 5/5 review - we are happy to hear that you enjoyed the hotel as well as the location. We hope to see you again in the future! Warm regards, The POD team

10/10 Excellent

Christophe, Paris

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Hotel Genial
Tout etait parfait du frontdesk avec ses conseils et sa disponiblite au chauffeur pour les excursions. Une excellente adresse

10/10 Excellent

Chantal, Genève

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Excelle séjour, cadre ultra design. Attention bien demander vue sur mer, personnel très attentif et donnant beaucoup de conseils, pour restaurants et même hélicoptère autour du Cap a recommender.... Ai oublie des pantalons et les ai récupéré le lendemain par porteur a l'étape suivante suivante a 80 minutes de la et gratis...

10/10 Excellent

May, Miami

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great location and beautiful hotel with pool and lounge/bar area. Amazing staff, definitely recommend the Pod when in Camps Bay Capetown
Séjour de 3 nuits en avril 2024
Réponse de Micaela le 13 mai 2024
Dear May, Thank you for your heart-warming review! We truly appreciate your compliments on our location, amenities as well as the service received from my team. It was lovely hosting you and we hope to welcome you back in the near future! Best Regards, Micaela & The POD Team

10/10 Excellent

Nicholas

Séjour de 6 nuits en mars 2024
Réponse de POD Management le 23 avr. 2024
Dear Nicholas, Thank you for your 5/5 review! We are delighted to hear that you enjoyed your stay with us, and we hope to welcome you back in the future! Best Regards, The POD Team.

8/10 Bien

Gerhard

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 8 nuits en février 2024
Réponse de POD Management le 3 mars 2024
Dear Gerhard,Thank you for your positive feedback. We are thrilled that you enjoyed your stay with us, and we hope to welcome you back again soon.Best RegardsMicaela - General Manager

10/10 Excellent

Lisa

Les points forts : Infrastructures et conditions de l’hébergement
Excellent hotel. Very nice staff. Beautiful beach.
Séjour de 1 nuit en février 2024
Réponse de Micaela le 29 févr. 2024
Dear Lisa, Thank you for your positive review. It is wonderful to see that you enjoyed your stay with us. Your praises shall be passed on to our team and we all hope to have the pleasure of hosting you again in the near future. Warmest Regards,Micaela - General Manager

10/10 Excellent

Lisa

Lovely
Séjour de 3 nuits en février 2024
Réponse de POD Management le 22 févr. 2024
Dear Lisa,Thank you for your wonderful review. We are delighted to hear that you enjoyed your stay with us, and we hope to welcome you back again in the not too distant future. Warm Regards,The POD Team

10/10 Excellent

Ian

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 7 nuits en février 2024
Réponse de POD Management le 21 févr. 2024
Dear Ian, Thank you for your 10/10 review. We are delighted that you enjoyed your stay with us, and we hope to welcome you back to POD soon. Warm Regards.The POD Team

10/10 Excellent

David

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Fantastic boutique hotel and first class staff
A short stay at the start of a longer visit to SA. The POD hotel is in a fantastic location and a great set-up. Perfect for a chilled break. What made the stay was the incredible staff who could not have been more friendly, helpful and engaged.
Séjour de 3 nuits en février 2024
Réponse de Micaela le 13 févr. 2024
Dear David, Thank you for your wonderful review and for your compliments on our location as well as the friendly service that you received from my team. We hope to welcome you back to POD in the not too distant future.Best Regards,Micaela - POD General Manager

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 4 nuits en janvier 2024
Réponse de Micaela le 13 févr. 2024
Dear Guest, Thank you for your 10/10 review. We are delighted that you enjoyed your stay with us and we hope to welcome you back again soon.Warm Regards,Micaela - POD General Manager

10/10 Excellent

Joel

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en janvier 2024
Réponse de Micaela le 13 févr. 2024
Dear Joel, Thank you for your 5/5 review. We are delighted that you enjoyed your stay with us and we hope to welcome you back again soon.Warm Regards,Micaela - POD General Manager

10/10 Excellent

Brendan M

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 3 nuits en janvier 2024
Réponse de Micaela le 13 févr. 2024
Dear Brendan M, Thank you for your 10/10 review. We are delighted that you enjoyed your stay with us and we hope to welcome you back again soon.Warm Regards,Micaela - POD General Manager

10/10 Excellent

Dakota

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 3 nuits en janvier 2024
Réponse de Micaela le 13 févr. 2024
Dear Dakota, Thank you for your 5/5 review. We are delighted that you enjoyed your stay with us and we hope to welcome you back again soon.Warm Regards,Micaela - POD General Manager

8/10 Bien

Lars

Séjour de 2 nuits en décembre 2023

10/10 Excellent

Silja

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en novembre 2023

10/10 Excellent

Merle

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
POD Camps Bay is nice slice of luxury just off the beaten path. The area is very alive with things to do, shops and restaurants of all types. The property sits just across the street from the beach. The staff are very accommodating and go out of their way to make sure that your stay is magnificent. Our reservation included breakfast which was a nice touch. We will definitely be back!
Séjour de 4 nuits en octobre 2023

10/10 Excellent

EVE

Séjour de 1 nuit en octobre 2023
Réponse de POD Camps Bay le 20 oct. 2023
Dear Eve,Thank you for choosing to stay at POD!We appreciate you leaving us a 10/10 review and hope to have the pleasure of welcoming you back to POD!Enjoy your remaining stay in Cape Town and the wedding!Warm wishes,POD Team

10/10 Excellent

Angus

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Felt like Home!
The location of POD is amazing, it’s located seconds from the beach and restaurants and bars of Camps Bay. The service at the hotel is second to none. Thanks to Sean, Nick and the team for the personal touch, restaurant and activity recommendations. A great spot which i hope to visit again.
Séjour de 5 nuits en octobre 2023
Réponse de POD Camps Bay le 20 oct. 2023
Dear Angus,Thank you for your flawless review!It was a pleasure hosting yourself & Jung. We appreciate your warm comments about our service and location,We hope to have the pleasure of welcoming you both back to POD in the near future!Warm wishes,Nick / Sean

10/10 Excellent

KETAN

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Absolutely loved POD. I would highly recommend for anyone staying in camps Bay Area. The rooms were clean, the food was great, good restaurants in walking distance, and the people went above and beyond! Thanks for an amazing experience in Cape Town!
Séjour de 3 nuits en septembre 2023
Réponse de POD Management le 27 sept. 2023
Dear Ketan, Thank you for your 5-star review. We are delighted to hear that you enjoyed your stay with us and appreciate your compliments on our rooms, breakfast, location and our team.We hope to welcome you back again in the future.Best Regards,POD Management

10/10 Excellent

Joseph

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
These guys are stellar! Above and beyond. Highly recommend this hotel and the staff are super attentive to every detail and even out a hot water bottle in a cozy crochet sack under your sheets for a bit more warmth on those Cape Town seaside nights! Thanks PODS for a great stay:)
Séjour de 4 nuits en août 2023
Réponse de POD Management le 7 sept. 2023
Dear Joseph, Thank you so much for your wonderful review!We appreciate your positive comments on the hot water bottles & our team. It was a pleasure hosting you & we hope to welcome you back again in the future.Best Regards,The POD Team

10/10 Excellent

Jeffrey

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Although the property is very attractive and stylish, the most exceptional part of our stay was the incredible staff and service. The genuinely friendly, highly personalized service and thoughtful offerings put most 5-star hotels to shame.
Séjour de 3 nuits en juillet 2023
Réponse de POD Management le 3 août 2023
Dear Jeffrey, Thank you for your wonderful review. We truly appreciate the compliments on our hotel and the service you received from the staff. Your praise has been passed on to our team. We hope to have the pleasure of welcoming you back to POD in the future. Warm Regards, POD Management

10/10 Excellent

theresa

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
THE BEST CUSTOMER SERICE WE HAVE EVER EXPERIENCED!
We have traveled the world(36 countries so far) and all States BUT the SERVICE at this hotel was the BEST EVER!! The hotel is absolutely stunning too! Each staff member went above and beyond for anything and everything! The best tour guide, the best restaurant choices, the best room service, EVERYTHING! Truly a pleasure and honor to stay and we will be back for sure! I have shared our experiences with everyone we know already. Thank you thank you!!!
Séjour de 3 nuits en mai 2023
Réponse de POD Management le 24 juil. 2023
Dear Theresa,Thank you for writing such a wonderful review of your stay at POD!This is certainly high praise and we are thrilled that your stay was a truly memorable one. We were very happy to hear that the tour guide, restaurant recommendations and service were highlights of your stay, these are areas that we take special pride in to ensure that each stay exceeds expectations and to ensure a personal experience for every POD guest.We appreciate you recommending our hotel, and we hope to welcome you back to POD for yet another memorable stay soon.Warm Regards,The POD Team

10/10 Excellent

Justin

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Great location. Quality of the room is superb. Nice ocean view. Excellent service. A
Séjour de 4 nuits en juin 2023
Réponse de POD Management le 24 juil. 2023
Dear Justin, Thank you so much for taking the time to share your positive experience with us. We are delighted to hear that you enjoyed your stay at POD and we hope to welcome you back again soon. Best Regards, The POD Team

10/10 Excellent

David

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
You can't go wrong with POD
This is the second time I stay at POD in Camps Bay and it's still one of the best hotels ive ever stayed at. The service is phenomenal, the location is very good and the rooms are exactly the style im looking for!
Séjour de 2 nuits en mai 2023
Réponse de POD le 25 mai 2023
Dear David, Thank you for your loyalty to POD & for sharing your positive feedback with us. It was a great pleasure hosting you again & we hope to see you soon!Warmest Regards,The POD Family

10/10 Excellent

Maricarmen

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Everything was perfectly curated. Full os small details to make your stay very special. Property is top, design, amenities, vibe, energy, location and view!
Séjour de 1 nuit en mai 2023
Réponse de POD Management le 3 mai 2023
Dear Maricarmen, Thank you for your positive review and feedback. We are so delighted to hear that you enjoyed your stay with us and we hope to have the pleasure of welcoming you back again in the future. Best Regards,POD Management

4/10 Médiocre

Paul

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en avril 2023
Réponse de POD Management le 17 avr. 2023
Dear Paul,Thank you for reviewing your stay with us. We are disappointed to receive your 4/10 review and as we take all feedback seriously, please may you get in contact with us on how we may improve our offering. We trust that you enjoyed the birthday setup and I look forward to hearing back from you. Best Regards,MicaelaPOD Management

10/10 Excellent

Nathalie

Séjour de 4 nuits en avril 2023
Réponse de POD Management le 15 avr. 2023
Dear Nathalie,Thank you for your positive 10/10 review. We are so happy to hear that you enjoyed your stay with us and we hope to welcome you back to POD soon for yet another memorable stay.Best Regards,The POD Team

10/10 Excellent

Chandra

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
We so enjoyed the property, its location and definitely the staff. Nick, Eric and Kameel (hoping we disliked his babe currently) in particular were wonderful and so helpful. Will absolutely recommend this hotel.
Séjour de 3 nuits en mars 2023
Réponse de POD Management le 15 avr. 2023
Dear Chandra,Thank you for your positive review. We are so happy to hear that you enjoyed your stay with us. Your praise has been passed on to Nick, Kameel and Eric and we must agree that they are valuable members of the team. We hope to welcome you back to POD soon for yet another memorable stay.Best Regards,The POD Team

10/10 Excellent

Anders

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 4 nuits en février 2023
Réponse de POD Management le 15 avr. 2023
Dear Anders,Thank you for your positive 10/10 review. We are delighted to hear that you enjoyed your stay with us and hope to welcome you back to POD soon for a memorable stay. Best Regards, The POD Team

10/10 Excellent

Camelia Shante

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Everything was excellent about this property. From the amazing views to the great staff and the spotless rooms. I would highly recommend this property!
Séjour de 7 nuits en février 2023
Réponse de POD Management le 15 avr. 2023
Dear Camelia,Thank you for your positive review and for sharing your feedback with us. We are delighted to read that you enjoyed your stay with us and hope to welcome you back to POD soon for another memorable stay. Best Regards, The POD Team

10/10 Excellent

Barry

Voyage en couple
Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
We loved everything about this hotel the staff were amazing went out of there way to be kind helpful loved the pool and the temperature was so nice most pools are so cold the only thing we would change is the towels in the room need to be replaced with new white fluffy ones loved the use of hats and sun tan creams very impressed all round
Séjour de 4 nuits en février 2023
Réponse de POD Management le 15 avr. 2023
Dear Barry,Thank you for your positive review and for sharing your feedback with us. We are delighted to read that you enjoyed your stay with us and have noted your comments on our towels. We hope to welcome you back to POD soon for a memorable stay. Best Regards, The POD Team

10/10 Excellent

David

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
The best! Hotel that has EVERYTHING and more
OH MY! I don't really have words for this hotel. I stayed here to have a place to work peacefully and also have a good place to have my meetings. The POD exceeded all my expectations, mostly because of the AMAZING staff, I have never experienced staff this service minded before. It really felt like a new home... The entire property is extremely clean, and a design I really enjoy. After work you can enjoy the best sunset in Cape Town, its absolutely stunning and this place is just a hidden gem! I cannot recommend this place more than I do, if you are in the region do not hesitate to stay there! Thank you for everything THE POD!
Séjour de 3 nuits en janvier 2023

10/10 Excellent

Jordan

Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Beautiful little boutique hotel in Camps Bay. It is a very short walk to the beach. The pool area is small but very nice with views of the ocean. The room was very clean and well appointed.

10/10 Excellent

Stephen

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Special boutique hotel
Was a very special boutique hotel, the staff were incredibly friendly and couldn’t do enough for us - nothing was a problem This place is a little gem in the quieter part of Camps Bay so the noise isn’t so much.
Séjour de 4 nuits en décembre 2022

10/10 Excellent

Matthew

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en novembre 2022

10/10 Excellent

Samuel

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
10/10
I wouldn’t think twice about coming back here. The staff are a real credit to South Africa. The hotel was modern and slick, with one of the best sunsets you could ask for. Breakfast was great, especially with the peaceful sound of the Atlantic ocean.
Séjour de 5 nuits en octobre 2022

10/10 Excellent

Omar

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Friendly staff. Great location and amazing amenities.
Séjour de 4 nuits en septembre 2022
Réponse de POD Management le 15 sept. 2022
Dear Omar,Thank you for your fantastic review and positive feedback. We truly appreciate this and hope to welcome you back in the not too distant future.Best Regards,The POD Family

10/10 Excellent

Flora

Séjour de 3 nuits en mai 2022

10/10 Excellent

Ilidia

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great Boutique Hotel
I love the POD Hotel. I always feel at home there. The staff is amazing and professional, te breakfast is very good with healthy choices, and the rooms are very clean with amazingly soft beds. My fav hotel in Cape Town.
Séjour de 1 nuit en mai 2022
Réponse de Nick le 14 mai 2022
Dear Lili, Thank you for your wonderful review! It's always an absolute pleasure having you stay with us. Thank you again for your loyal support and for recommending us to your colleagues! We look forward to welcoming you back to POD on your next stay! Warm wishes, POD Team

10/10 Excellent

Michelle

Séjour de 1 nuit en avril 2022
Réponse de POD le 26 avr. 2022
Dear Michelle, Thank you for you lovely review! We're pleased to see that you enjoyed your stay with us and we hope to have the pleasure of welcoming you back to POD in the near future! Warm wishes, POD Team

10/10 Excellent

Ori

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 11 nuits en décembre 2021
Réponse de Stephen le 11 janv. 2022
Dear Ori Thank you so much for your positive review, we are glad that you enjoyed your stay with us. Our team always tries to ensure that our guests have a most memorable experience and we are proud to hear that you received this. We look forward to welcoming you to POD Camps Bay again in the near future. Warm Regards, Stephen Smith

10/10 Excellent

Adetounmi

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The hospitality I experienced at this hotel was phenomenal. Everyone was so nice and sweet! Concy was so helpful in helping me figure out where to get local foods and even do my hair. The ambiance of the hotel was everything. Would definitely recommend this place again. I was so sad the day I left
Séjour de 2 nuits en septembre 2021
Réponse de POD Management le 14 oct. 2021
Thank you for your positive feedback. We appreciate your compliments and will be sure to pass on your praise to Concy. We hope to have the pleasure of welcoming you back to POD in the not too distant future. Best Regards, The POD Team

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
An absolutely amazing stay! We were here for our honeymoon and the staff was incredible, the location was great too! Very close to the city without being directly in the city center!
Séjour de 3 nuits en septembre 2021
Réponse de Nick le 3 oct. 2021
From all of us at POD, we are so happy you enjoyed your special honeymoon with us! Thank you for your warm words and we wish you many years of happiness! Warm wishes, POD Team

10/10 Excellent

OTAVIO

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Best in Cape Town
This is the best hotel in Cape Town ever. Best service and cleanness. The staff is more than great, they are special. From breakfast to lunch late night. Thank you guys
Séjour de 2 nuits en mai 2021
Réponse de POD Management le 8 juin 2021
Dear Otavio, Thank you so much for your very positive and incredible feedback. It was so lovely hosting you and we hope to welcome you back for another memorable stay in the near future! Best Regards, The POD Team

10/10 Excellent

Paul

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Pod Experience
This was my first time at the POD, but definitely not my last!! Attention to detail everywhere! This is the first time i feel that i get what i pay for! Best Hotel or B@B i stayed at in Capetown, Clifton , or Campsbay. 10 Thumbs up!!
Séjour de 3 nuits en février 2020
Réponse de Dani le 18 févr. 2020
Dear Paul, It is wonderful to hear from you. Thank you very much for taking the time to leave us a great review. We definitely agree that Camps Bay is "The place to be" and hope to welcome you back to POD in the not too distant future. Warm Regards, Dani and the POD Team

10/10 Excellent

Pamela, Nashville TN

Voyage en famille
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
POD is absolutely the most beautiful hotel I've had the pleasure to stay. The service is beyond belief, attention to every detail. The location is perfect. The beach is right across the street and restaurants and shops are an easy walk. If you're in doubt about where to stay in Cape Town, do book POD.
Séjour de 3 nuits en janvier 2020
Réponse de Tamsynn le 5 févr. 2020
Dear Pamela, Thank you for your positive feedback regarding your most recent stay with us - it was a pleasure hosting you and the team and I look forward to welcoming you back soon. With warm regards, Tamsynn and the POD team

10/10 Excellent

Voyageur vérifié

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Everything about POD was outstanding, staff attention to detail, rooms, pool area, food and drinks, all amazing and great location
Séjour de 3 nuits en janvier 2020
Réponse de POD Management le 17 janv. 2020
Dear Guest, Thank you for your positive review. We are thrilled to hear that you enjoyed your stay at POD and hope to welcome you back in the near future. Best Regards, POD Team

4/10 Médiocre

Chai

Les points faibles : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
Disappointed
we were told our room is mountain view when booked but ended up is no view room and tiny room.
Séjour de 1 nuit en décembre 2019
Réponse de Micaela - General Manager le 31 déc. 2019
Dear Chai, Thank you for your review. I am disappointed to hear that your stay was less than perfect. Our Mountain rooms offer a Mountain view which can be seen from your window and the room description is sent to our guests, however, I am so sorry if this was in any way mis-leading and we do hope to have you stay with us again in the future. Best Regards, Micaela General Manager