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Avis sur ANEW Hotel Green Point

3.5 out of 5
ANEW Hotel Green Point
181 MAIN ROAD GREEN POINT, Cape Town, Western Cape

Avis

8,8

Excellent

Note des voyageurs de 10 (Excellent), d’après 44 avis sur 73." "
Note des voyageurs de 8 (Bien), d’après 18 avis sur 73." "
Note des voyageurs de 6 (Satisfaisant), d’après 6 avis sur 73." "
Note des voyageurs de 4 (Médiocre), d’après 2 avis sur 73." "
Note des voyageurs de 2 (Horrible), d’après 3 avis sur 73." "

9,4/10

Propreté

8,8/10

Personnel et service

8,4/10

Équipements

9,0/10

Infrastructures et conditions de l’hébergement

8,6/10

Écoresponsabilité

Avis

10/10 Excellent

Jack

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 5 nuits en avril 2024

10/10 Excellent

Tim

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Amazing staff and comfortable rooms
Séjour de 3 nuits en avril 2024

10/10 Excellent

Orlando

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We had a pleasant time. Staff was very nice specially at the restaurant. Security staff and maintenance were very cooperative. Close to waterfront. Nice views from rooftop.

6/10 Satisfaisant

Andrea

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Séjour de 2 nuits en mars 2024

10/10 Excellent

Aulani

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Beautiful views of the Cape Town
There was a bit of confusion with my accommodation at first because I booked 2 rooms. However, the staff fixed and were very pleasant with us the entire time. The room is compact. However, it has the essentials you need. We especially loved the pool and the view on the rooftop
Séjour de 4 nuits en février 2024
Réponse de Anew Greenpoint Team le 3 mars 2024
Good Day , Thank you for taking the time to complete the survey as we pride ourselves on only delivering the best service possible. Your feedback means a lot to us so we know where we can improve. We appreciate your feedback and looking forward in welcoming you on your next stay.

10/10 Excellent

MRJF

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
A Roof With A View
The Hotel was built in the midst of the Pandemic! It is new, ANEW! My studio was spacious and modern with views of the stadium and a slight sea view. The roof pool deck is amazing with 360 degree views of the mountain, the sea, the stadium etc etc
Séjour de 4 nuits en février 2024
Réponse de Anew Greenpoint Team le 3 mars 2024
Good Day , Thank you for taking the time to complete the survey as we pride ourselves on only delivering the best service possible. Your feedback means a lot to us so we know where we can improve. We appreciate your feedback and looking forward in welcoming you on your next stay.

10/10 Excellent

Susan

Fantastic location
Séjour de 2 nuits en février 2024
Réponse de Anew Greenpoint Team le 3 mars 2024
Good Day , Thank you for taking the time to complete the survey as we pride ourselves on only delivering the best service possible. Your feedback means a lot to us so we know where we can improve. We appreciate your feedback and looking forward in welcoming you on your next stay.

8/10 Bien

Primadelia

Séjour de 1 nuit en janvier 2024

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Rooms very small and difficult to store and maneuver luggage. Cleanliness fine and staff very polite
Séjour de 3 nuits en février 2024
Réponse de Anew Greenpoint Team le 3 mars 2024
Good Day , Thank you for taking the time to complete the survey as we pride ourselves on only delivering the best service possible. Your feedback means a lot to us so we know where we can improve. We appreciate your feedback.

10/10 Excellent

Wilfredo

Voyage en groupe, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Staff is super nice, helpful and friendly, hotel and surroundings are clean
Séjour de 1 nuit en janvier 2024
Réponse de Anew Greenpoint Team le 3 mars 2024
Good Day , Thank you for taking the time to complete the survey as we pride ourselves on only delivering the best service possible. Your feedback means a lot to us so we know where we can improve. We appreciate your feedback and looking forward in welcoming you on your next stay.

10/10 Excellent

Kathleen

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en février 2024
Réponse de Anew Greenpoint Team le 3 mars 2024
Good Day , Thank you for taking the time to complete the survey as we pride ourselves on only delivering the best service possible. Your feedback means a lot to us so we know where we can improve. We appreciate your feedback and looking forward in welcoming you on your next stay.

8/10 Bien

Hubertus

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Aardig personeel, ontbijt is beperkt, maar voldoende, gemakkelijk parkeren in eigen garage, mooi zwembad.
Séjour de 4 nuits en janvier 2024
Réponse de Anew Greenpoint Team le 3 mars 2024
Good Day , Thank you for taking the time to complete the survey as we pride ourselves on only delivering the best service possible. Your feedback means a lot to us so we know where we can improve. We appreciate your feedback and looking forward in welcoming you on your next stay.

10/10 Excellent

Lynn

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nice hotel for the price with amazing staff. Special thanks to Nosee and Wellington!! You guys made our stay very welcoming!
Séjour de 1 nuit en janvier 2024
Réponse de Anew Greenpoint Team le 3 mars 2024
Good Day , Thank you for taking the time to complete the survey as we pride ourselves on only delivering the best service possible. Your feedback means a lot to us so we know where we can improve. We appreciate your feedback and looking forward in welcoming you on your next stay.

10/10 Excellent

Jamie

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Lovely hotel, staff very friendly and helpful
Séjour de 7 nuits en janvier 2024
Réponse de Anew Greenpoint Team le 3 mars 2024
Good Day , Thank you for taking the time to complete the survey as we pride ourselves on only delivering the best service possible. Your feedback means a lot to us so we know where we can improve. We appreciate your feedback and looking forward in welcoming you on your next stay.

8/10 Bien

David

Séjour de 7 nuits en décembre 2023
Réponse de Anew Greenpoint Team le 3 mars 2024
Good Day , Thank you for taking the time to complete the survey as we pride ourselves on only delivering the best service possible. Your feedback means a lot to us so we know where we can improve. We appreciate your feedback and looking forward in welcoming you on your next stay.

8/10 Bien

PAUL

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The room was small but very nice and welll equipped. Roof deck views are amazing with small pool and sveral trypes of seating up there (including shaded area). Nice equipped gym I used most days. Staff friendliness and location are reasons I choose this for two long stays in city. Gen Manager Rodney is excellent.
Séjour de 10 nuits en novembre 2023

10/10 Excellent

Jair Lourival

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Atendimento
Séjour de 6 nuits en novembre 2023

10/10 Excellent

Steven

Séjour de 3 nuits en novembre 2023

10/10 Excellent

Thomas

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Good value modern accommodation in a good location for me - not in the middle of town and opposite a park. Greenpark restaurants five minutes walk away (towards city centre) and my favourite Butchers Shop steakhouse on the other side of the park. I use local bus services (to Camps Bay and Hout Bay) to save me hiring a car and a stop was outside the front door. Otherwise I use Uber which is excellent. About a 20-25 minutes walk to the Waterfront which is fine if it’s not too hot. The in-house restaurant is fine if you want a plate of something nice at the end of the day. My bedroom was on the Main Road side which would not be suitable for light sleepers. On two mornings I got down to breakfast after 9.00am when the buffet had some items missing and was not warm and fresh.
Séjour de 4 nuits en novembre 2023

4/10 Médiocre

Adam Gregory, Manhattan

Les points faibles : Personnel et service, équipements, infrastructures et conditions de l’hébergement
I was particularly frustrated with the hotel given that the rooftop pool, a key attraction and point of selection for me, had been closed for maintenance for a month and yet this was not noted on the booking site nor was any compensation offered. Room cleaning is erratic even when out of the room/hotel for most of the day.
Séjour de 12 nuits en octobre 2023

8/10 Bien

S

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Stop over in Cape Town
Lovely position easy to walk into the centre or the waterfront. Room spacious and comfortable. Breakfast wasn't anything special, food wasn't too hot, and the cold selection was OK for the first couple of days afterwards the selection was poor. Also appeared that they were short of coffee sachets.
Séjour de 6 nuits en octobre 2023

6/10 Satisfaisant

Ellen

Séjour de 4 nuits en octobre 2023

10/10 Excellent

Zodwa

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Anew Greenpoint
It was beautiful
Séjour de 2 nuits en octobre 2023

8/10 Bien

PAUL

Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Great mattress and shower at a reasonable rate for location, gym, terrace and Pool. On that basis I would, and hope to , stay again. Some of the meals in restaurant were really excellent but breakfast seemed overpriced - far tastier breakfast and better price at Cushty's Deli next door.
Séjour de 5 nuits en août 2023
Réponse de Rodney Paulse - General Manager le 7 sept. 2023
Good morning Paul.Thank you so much for taking the time to share your experience with us. The team and I are very happy that you enjoyed your stay. I can also assure you that your feedback hasn't fallen on deaf ears.Regards Rodney PaulseGeneral Manager

8/10 Bien

Rita

Voyage en couple
Les points forts : Propreté et personnel et service
The location convenient to the V& A waterfront and the Sea Point Boardwalk. Some restaurants in the area around Main St. One night the fire alarm went off then afterwards a light on the fire alarm kept flashing, called the desk but no response until morning when they said it would get resolved. Price was good and room clean and efficiently laid out, think European in size and details.
Séjour de 5 nuits en août 2023

6/10 Satisfaisant

Sambhav

Voyage d’affaires
Les points forts : Propreté et personnel et service
Les points faibles : Confort de la chambre
Séjour de 1 nuit en juillet 2023

10/10 Excellent

JAQUELINE

Séjour de 5 nuits en juin 2023

10/10 Excellent

Wayne

Voyage d’affaires
Les points forts : Propreté, personnel et service, confort de la chambre
Séjour de 1 nuit en mai 2023

10/10 Excellent

Lindsay

Séjour de 1 nuit en mai 2023

8/10 Bien

Alix

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Suited our needs to the Tee
We stayed at ANEW Green point for 2 nights because we were attending a wedding in the area and playing golf at the Metropolitan GC. It was a perfect location for us within close proximity to the venue, hair salon, Jason Bakery and Golf course. The rooms, though small, are ergonomically designed and cover all the basic needs; Nespresso coffee machine, kettle, comfortable bed with good quality linens, hair drier, clothes steamer and toiletries. We enjoyed the views from the roof terrace and all the staff we interacted with were very friendly and helpful. Underground secure parking at an additional fee of R50/day was worth it for the convenience and safety.
Séjour de 2 nuits en avril 2023

10/10 Excellent

Jessica

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Very Comfortable & Clean!
Very modern, clean, GREAT air conditioning, no interruption with load shedding, friendly staff, will be back again! Looks just like the photos online & the rooftop is beautiful ⭐️
Séjour de 1 nuit en avril 2023
Réponse de NIall Bruyns - General Manager le 6 avr. 2023
Thanks Jessica. It is clear that you really enjoyed your stay! we are so glad that we were able to meet and exceed expectations. We can't wait to host you again.

8/10 Bien

Peter Timothy Wright

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
hotel well situated for our needs Just across from Green Point Park and then through to the promenade so great walking area. We had a room to the back so was quiet. A fridge in the room would have been good
Séjour de 9 nuits en mars 2023
Réponse de NIall Bruyns - General Manager le 3 avr. 2023
Hi Peter, thanks for taking the time to let us know about your great stay!We are in the process of adding mini bar fridges into all of our rooms. We will be starting with the suites and deluxe rooms in the next few weeks. We hope to have completed all the rooms by the end of winter.We hope to see you again soon.

10/10 Excellent

Catherine

Séjour de 1 nuit en mars 2023

10/10 Excellent

Paul

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en mars 2023
Réponse de NIall Bruyns - General Manager le 30 mars 2023
Hi Paul, thanks for the great review! we're glad you enjoyed your stay.

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 3 nuits en janvier 2023
Réponse de NIall Bruyns - General Manager le 30 mars 2023
Thanks for the great review! We're glad you enjoyed your stay.

6/10 Satisfaisant

Nomvula

Les points faibles : Propreté
On our second day of stay,our room was not cleaned
Séjour de 3 nuits en mars 2023
Réponse de Niall le 27 mars 2023
We apologize for the shortcomings experienced with regard to our housekeeping services. We are currently undergoing an in-depth training overhaul with our Housekeeping supplier in effort to return the standards to those our guest have become accustomed to receiving.

10/10 Excellent

Ogilbie

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
.
Réponse de Niall le 27 mars 2023
thank you for your kind ratings!

10/10 Excellent

Michael

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Rooms are small but have everything you need in a smart layout
Réponse de NIall Bruyns - General Manager le 27 mars 2023
Thank you Michael! Our rooms are indeed compact, but offer all the modern conveniences, in a perfect location to explore our wonderful city.

10/10 Excellent

tamara

Voyage en couple
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
This is a beautiful hotel. The rooms are a bit cramped but comfortable. Staff is very very slow. It was a good stay for the price
Séjour de 6 nuits en février 2023
Réponse de NIall Bruyns - General Manager le 27 mars 2023
Hi Tamara!Our rooms are indeed compact, but offer all the modern conveniences, in a perfect location to explore our wonderful city.We are working on improving our service speed, and hope to impress on future stays.

10/10 Excellent

Maya

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great brand new hotel! Has everything you need. Pool is gorgeous. Great service. Great location. Their shuttle services are very handy!
Séjour de 2 nuits en février 2023
Réponse de NIall Bruyns - General Manager le 3 avr. 2023
Thanks Maya! We are so glad you enjoyed your stay! we hope to see you again soon

4/10 Médiocre

Shaun William

Séjour de 7 nuits en février 2023

10/10 Excellent

Camilla

Séjour de 1 nuit en février 2023

10/10 Excellent

Joshua

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The room was perfect, nice and compact but also well laid out. Bit put off that there was no bar fridge in the room. I had a few soft drinks that I wanted to chill but I could not.
Séjour de 3 nuits en janvier 2023

10/10 Excellent

Alejandro

Séjour de 1 nuit en février 2023

2/10 Horrible

Peter

Séjour de 1 nuit en février 2023

10/10 Excellent

Munthir

Séjour de 1 nuit en janvier 2023

2/10 Horrible

Ayesha

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Disappointing
Very disappointed as when we checked we were allocated the wrong room with guest in it already , the morning we came down for breakfast with absolute no structure at the place at all we had to ask for assistance all the time weren’t even offered coffee nothing. I would say this hotel is under very poor management
Séjour de 1 nuit en janvier 2023

10/10 Excellent

Asa

Voyage en groupe, Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Trevligt och bra hotell med bra läge!
Ett enkelt men trevligt hotell med väldigt trevlig personal, god frukost, bra Wi-Fi, liten pool för morgon o kvällsdopp på takterrassen. Bra läge mellan centrum och stränder. Vi kan rekommendera detta om man söker ett enkelt och bra hotell!
Séjour de 6 nuits en janvier 2023

8/10 Bien

Sepopo

Séjour de 4 nuits en janvier 2023

10/10 Excellent

Christian

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great service. Hotel modern and new!
Séjour de 4 nuits en janvier 2023