Aire de pique-nique/barbecue

Avis sur Auburn Place Hotel And Suites

2.5 out of 5
Auburn Place Hotel And Suites
3265 William St, Cape Girardeau, MO

Avis

8,8

Excellent

Note des voyageurs de 10 (Excellent), d’après 574 avis sur 1001." "
Note des voyageurs de 8 (Bien), d’après 273 avis sur 1001." "
Note des voyageurs de 6 (Satisfaisant), d’après 81 avis sur 1001." "
Note des voyageurs de 4 (Médiocre), d’après 42 avis sur 1001." "
Note des voyageurs de 2 (Horrible), d’après 31 avis sur 1001." "

8,8/10

Propreté

9,2/10

Personnel et service

8,6/10

Équipements

8,4/10

Infrastructures et conditions de l’hébergement

8,6/10

Écoresponsabilité

Avis

10/10 Excellent

Robert

Voyage en famille avec de jeunes enfants, Voyage avec des animaux de compagnie
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
18 years ago, my wife and I stayed in the honeymoon suite and it was wonderful. This time, we had the opportunity to stay there with our son and it was wonderful. The staff was very friendly and immediately took care of getting us checked-in so that we could make in time for our niece’s graduation. I would recommend this hotel to anyone traveling to Cape Girardeau, MO. Blessings to you! Robert and Katherine M.
Séjour de 1 nuit en mai 2024

8/10 Bien

Michael

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
This is an old property. Its very nostalgic walking in to the well maintained atrium that feels like the 80s. Not everything is great. The replacement vinyl floor in our room was loose in places and our fridge was dead. The AC was very noisy as well. Still, it was clean, the staff was very friendly and the complimentary breakfast was very good. Again, the atrium common area was very comfortable and our room opened to this nice interior space. They also have an indoor pool which we didnt use, but it looked nice. All in all, this was a good experience and i would use them again given the room rate was noticeably less than adjacent hotels.
Séjour de 1 nuit en mai 2024

8/10 Bien

Jaxon

Voyage avec des animaux de compagnie, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Everything was fine for the most part. Hardwood floors were interesting. The toilet ran. The air conditioner made an awful rachet at times. Pet friendly, free breakfast, cute amenities. Will definitely go back.
Séjour de 2 nuits en mai 2024

10/10 Excellent

Catherine

Voyage en famille
Les points forts : Équipements
Very friendly staff, loved the breakfast and the rooms very clean and comfy beds. Kinda loud, could hear kids playing well after midnight. Not sure if there is a pool closing time.
Séjour de 1 nuit en mai 2024

10/10 Excellent

Dedrick

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great location. 5/10 mins away from everything
Séjour de 1 nuit en mai 2024

8/10 Bien

Scott and Shelly

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Everything is good except for the WIfI. I have been trying all evening to get on the Wi-Fi. I went to the front desk to ask for a password and was told there is no password you just have to keep trying. You might get lucky to get on. I am
Séjour de 1 nuit en mai 2024

10/10 Excellent

fabiola

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very nice and friendly caring staff. We will come back to visit again.
Séjour de 1 nuit en mai 2024
Réponse de Front Desk Manager le 8 mai 2024
Thanks for sending your feedback. Have a great day!

8/10 Bien

Linda

Voyage en famille
No issues for an older hotel. Good breakfast. Very friendly staff. Clean room.
Séjour de 1 nuit en avril 2024
Réponse de Front Desk Manager le 2 mai 2024
Thank you for taking time out of your day and sending us your feedback. Have a great day!

10/10 Excellent

Sally Ahwesh

Accommodated my physical needs pleasantly. Clean appearance and smell. No glitches in app.
Séjour de 1 nuit en avril 2024
Réponse de Front Desk Manager le 2 mai 2024
Thank you for sending us your feedback. Have a great day!

4/10 Médiocre

kathleen

Voyage en couple
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
Pool was open to all the rooms no ceiling so the whole place smelled like chlorine. Sheets had oil stains on them, chair in room was dirty and ripped refrigerator was very noisy as well as heater. No fan in bathroom, breakfast was nice except the tables were not wiped and were very dirty. Hard to find a clean table to eat at.
Séjour de 1 nuit en avril 2024
Réponse de Front Desk Manager le 2 mai 2024
Thank you for taking time out of your day and sending us your feedback. I apologize for any issues you had during your stay and we are looking into this right away. If there is anything I can do for your stay please reach out. Have a great day!

10/10 Excellent

Matthew

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en avril 2024
Réponse de Front Desk Manager le 2 mai 2024
Thank you for sending us your feedback. Have a great day!

8/10 Bien

Ruby

Staff were extremely friendly and helpful!
Séjour de 2 nuits en avril 2024
Réponse de Front Desk Manager le 2 mai 2024
Thank you for taking time out of your day and sending us your feedback. Have a great day!

10/10 Excellent

Craig

Les points forts : Infrastructures et conditions de l’hébergement
Was a nice clean decent place to stay at a reasonable price
Séjour de 1 nuit en avril 2024
Réponse de Front Desk Manager le 2 mai 2024
Thank you for taking time out of your day and sending us your feedback. Have a great day!

8/10 Bien

Markie

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Had several ball teams staying there so it was loud in the evenings, not much the hotel staff could do - they kept coming back out of their rooms. Otherwise clean and had very helpful friendly staff.
Séjour de 1 nuit en avril 2024
Réponse de Front Desk Manager le 2 mai 2024
Thank you for taking time out of your day and sending us your feedback, Have a great day!

10/10 Excellent

Kim, Des Moines

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Clean
Séjour de 1 nuit en avril 2024
Réponse de Front Desk Manager le 2 mai 2024
Thank you for taking time out of your day and sending us your feedback. Have a great day!

10/10 Excellent

Klaus

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very good
Séjour de 1 nuit en avril 2024
Réponse de Front Desk Manager le 24 avr. 2024
Thank you for taking time out of your day and sending us your feedback. Have a great day!

6/10 Satisfaisant

Treat

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Don't stay if you need internet while you are there. Good place to keep the kids occupied with the pool. There is highway noise, but otherwise it wasn't too bad. I did not hear the people above or around me. Only those outside since weather-stripping doors to seal them (as well as making sure they are hung properly) is no longer a thing with American hotels. If you have registration or basic room issues, the staff is excellent. LeighAnn went above and beyond to help us with an unexpected delay to leaving. (Sidewall got punched out on the tire.) My only other issue was the internet, and nothing was done to fix that. The network for the hotel is set up wrong, the access point serving my location was not connected to the rest of the network, and the advertised ethernet connection does not exist. There is a jack but it isn't wired to anything at all. With access, I could have fixed it. With instruction, staff could not. All of this is on the property owner. It isn't a provider issue (althought the Spectrum connection is too slow for the amount of rooms they have.) This is the internal networking being setup wrong. I will not stay again, because I require working internet. If that is not mandatory for you, then Auburn Place should be a great place for you.
Séjour de 3 nuits en avril 2024
Réponse de Front Desk Manager le 8 mai 2024
Thank you so much for sending us your feedback. I apologize for the issues during your stay and we are looking into them. If there is anything we can do for your stay please reach out. Have a great day!

8/10 Bien

Robin

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Once again I really stay there because I just like the old school layout of the interior rooms even though sometimes I stay in the outer perimeter exterior rooms. It's a nice clean hotel property. I still keep coming back to your breakfast though... Especially that sausage product is just almost inedible and then it's mixed in with the gravy and it ruins the gravy and I can deal with the gravy plain with biscuits but that sausage product. At least give us a break on that. I don't know who made the decision on that or if it's another regional flavor profile and I've been all over the US and I've never encountered this... and everybody I look around takes a bite of it and then they sort of like look at each other and that's about the only bite they take.
Séjour de 2 nuits en avril 2024
Réponse de Front Desk Manager le 24 avr. 2024
Thank you for sending us your feedback. Have a great day!

10/10 Excellent

Michael

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Lovely place to stay
Séjour de 1 nuit en avril 2024
Réponse de Front Desk Manager le 24 avr. 2024
Thank you for sending us your feedback. Have a great day!

6/10 Satisfaisant

Nick

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2024
Réponse de Front Desk Manager le 16 avr. 2024
Thank you for sending us your feedback. If there if there is anything that would have made your stay any better please reach out. Have a great day!

10/10 Excellent

Susan

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en mars 2024
Réponse de Front Desk Manager le 9 avr. 2024
Thank you for taking time out of your day and sending us your feedback. Have a great day!

10/10 Excellent

joseph

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
For a two star hotel everything was top notch!!
Séjour de 1 nuit en avril 2024
Réponse de Front Desk Manager le 6 avr. 2024
Thank you for sending us your feedback. Have a great day!

10/10 Excellent

Mary Gail

Les points forts : Propreté et personnel et service
Séjour de 2 nuits en avril 2024
Réponse de Front Desk Manager le 6 avr. 2024
Thank you for sending us your feedback. Have a great day!

10/10 Excellent

Savannah

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The room was great! Everything was quite pleasant, Ms.Julie (Manager) was exceptionally friendly, continental breakfast was excellent, would highly recommend.
Séjour de 1 nuit en mars 2024
Réponse de Front Desk Manager le 3 avr. 2024
Thank you for taking time out of your day and sending us your feedback. We hope to see you again in the future Have a great day!

10/10 Excellent

Steve

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Excellent service , Excellent room ,Excellent breakfast.
Séjour de 1 nuit en mars 2024
Réponse de Front Desk Manager le 3 avr. 2024
Thank you for taking time out of your day and sending us your feedback. Have a great day!

10/10 Excellent

byung guk, knoxville

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mars 2024
Réponse de Front Desk Manager le 3 avr. 2024
Thank you for taking time out of your day and sending us your feedback. Hope to see you again in the future. Have a great day!

10/10 Excellent

Amber

Les points forts : Propreté
Séjour de 2 nuits en mars 2024
Réponse de Front Desk Manager le 3 avr. 2024
Thank you for taking time out of your day and sending us your feedback. Have a wonderful day!

10/10 Excellent

Viritha

Séjour de 2 nuits en mars 2024
Réponse de Front Desk Manager le 28 mars 2024
Thank you for sending us your feedback Have a great day!

10/10 Excellent

Joan F

Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Nice place
Séjour de 1 nuit en mars 2024
Réponse de Front Desk Manager le 28 mars 2024
Thank you for sending us your feedback. Have a great day!

10/10 Excellent

Cynthia

Voyage en famille, Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The property is a little dated but for the price it's perfect. Very clean and a wonderful breakfast.
Séjour de 1 nuit en mars 2024
Réponse de Front Desk Manager le 26 mars 2024
Thank you for sending us your feedback. Have a great day!

6/10 Satisfaisant

Larry

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
room was clean and breakfast was very good first night was very noisy someone was slamming doors almost all night at 3 am sounded like a bunch of girls or women having a party in the dining hall went on till 5.30 a lot of in-considerate people second night was much better
Séjour de 2 nuits en mars 2024
Réponse de Front Desk Manager le 3 avr. 2024
Thank you for taking time out of your day and sending us your feedback. I apologize for the noise issues during your stay. If there is anything we can do for your stay please reach out. Have a wonderful day!

8/10 Bien

Jackie

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en mars 2024
Réponse de Front Desk Manager le 22 mars 2024
Thank you for sending us your feedback. We hope to see you again soon. Have a great day!

10/10 Excellent

Judy

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The staff was so friendly.
Séjour de 2 nuits en mars 2024
Réponse de Front Desk Manager le 16 avr. 2024
Thank you for sending us your feedback. Have a great day!

10/10 Excellent

joyce

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I love that it is pet friendly!
Séjour de 1 nuit en mars 2024
Réponse de Front Desk Manager le 15 mars 2024
Thank you for sending us your feedback. Have a great day!

10/10 Excellent

terrinisha

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
I love staying here. Always so cozy and comfy
Séjour de 1 nuit en mars 2024
Réponse de Front Desk Manager le 14 mars 2024
Thank you for sending us your feedback. Have a wonderful day!

10/10 Excellent

S. Jo

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We stayed one night on our way to Texas and like it so much that we stayed another night on our way back home. Wish we had had a king size bed but none were available. We liked the layout of the hotel. The rooms were clean with no hardwood and tile floors (no carpet) a mini fridge and a coffee machine, we enjoyed the gym room and the pool... Breakfast buffet was standard cold and hot selection nothing fancy but satisfying every kind of diet.
Séjour de 1 nuit en février 2024
Réponse de Front Desk Manager le 14 mars 2024
Thank you for sending us your feedback. Have a great day!

4/10 Médiocre

Winston

Voyage en famille
Les points faibles : Équipements
My room cards stopped working 3 time while I was there.
Séjour de 1 nuit en mars 2024
Réponse de Front Desk Manager le 22 mars 2024
Thank you so very much for taking time out of your day and sending us your feedback. I apologize for the issues you had during your stay and are looking into it right away. If there is anything I can do for your stay please reach out. Have a wonderful day!

10/10 Excellent

Goofball

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The staff went above and beyond for us!
Séjour de 2 nuits en mars 2024
Réponse de Front Desk Manager le 16 avr. 2024
Thank you for sending us your feedback. Have a wonderful day!

10/10 Excellent

Deborah, Annapolis

Voyage en famille, Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Everything was great
Séjour de 1 nuit en mars 2024
Réponse de Front Desk Manager le 13 mars 2024
Thank you for sending us your feedback. Have a wonderful day!

4/10 Médiocre

Eric

Séjour de 1 nuit en mars 2024
Réponse de Front Desk Manager le 3 avr. 2024
Thank you for sending us your feedback. Hope you have a great day!

10/10 Excellent

Linda

Les points forts : Propreté et personnel et service
Séjour de 1 nuit en mars 2024
Réponse de Front Desk Manager le 13 mars 2024
Thank you for sending us your feedback. Have a great day!

8/10 Bien

James

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements
Beds were not super comfortable but nice facility morning breakfast was actually pretty good
Séjour de 2 nuits en mars 2024
Réponse de Front Desk Manager le 10 mars 2024
Thank you for sending us your feedback. Have a wonderful day!

10/10 Excellent

jennifer

Voyage en couple
Les points forts : Équipements
The room was clean. The hotel was clean and kept up, the area had a good choice for food establishments, right off the highway for easy access. The hotel offered a complimentary hot breakfast that was good with a variety of hot and cold items. For the price- this was a excellent option for the overnight say we needed while traveling
Séjour de 1 nuit en mars 2024
Réponse de Front Desk Manager le 10 mars 2024
Thank you for sending us your feedback. Have a wonderful day!

10/10 Excellent

todd

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This is the 1st time we have stayed here and will definitely stay here in the future. It is a very unique hotel. Auburn Place is very welcoming as soon as you walk through the door.
Séjour de 1 nuit en mars 2024
Réponse de Front Desk Manager le 7 mars 2024
Thank you for sending us your feedback. Have a wonderful day!

8/10 Bien

Kimberly Kay

Les points forts : Propreté
Nice /clean ans quite property
Séjour de 1 nuit en mars 2024
Réponse de Front Desk Manager le 7 mars 2024
Thank you for sending us your feedback. If there is anything that would have made your stay any better please reach out. Have a great day!

10/10 Excellent

Dan

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
I liked the free cookies and milk! It added a nice touch to this very clean property right off Highway 55
Séjour de 1 nuit en février 2024
Réponse de Front Desk Manager le 2 mars 2024
Thank you for sending us your feedback. Have a great day!

10/10 Excellent

Julie

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Clean rooms. We didn't use the shower but looked clean. The water in the sink got hot fast. Great for a one night stay.
Séjour de 1 nuit en février 2024
Réponse de Front Desk Manager le 28 févr. 2024
Thank you for sending us your feedback. Have a great day!

10/10 Excellent

Kirk

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Great location and staff were excellent. It’s also great that they only charge $25 per night for a dog.
Séjour de 1 nuit en février 2024
Réponse de Front Desk Manager le 28 févr. 2024
Thank you for sending us your feedback. Have a great day!

10/10 Excellent

Michelle

Séjour de 1 nuit en février 2024
Réponse de Front Desk Manager le 22 mars 2024
Thank you for sending us your feedback. Have a great day!

10/10 Excellent

Diana

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
It was a great place to stay the employees are so nice and friendly I would definitely stay here again.plus the rooms are good size and the beds are very comfortable.
Séjour de 1 nuit en février 2024
Réponse de Front Desk Manager le 23 févr. 2024
Thank you for sending us your feedback. Have a wonderful day!