2/10 Horrible
Rick
Voyage d’affaires
2 mai 2024
Les points faibles : Personnel et service
Property listing clearly says “Daily Housekeeping”. We booked two rooms for three nights. Never received housekeeping for our entire stay. Complained each day at front desk. Each time they blamed Covid, new Hilton Policies, etc. We didn’t pay a discounted rate for discounted service. Therefore, why did we get discounted service. They also gave some nonsense about multiple night guests having to request service if they wanted it. WHAT A FLOP HOUSE! They promised me the hotel manager would call me but, alas, two weeks later I have yet to receive a call. Typical roadside hotel that needs serious renovation. Breakfast was typical as well. Staff in dining was pleasant. Drive on to Madison or Memphis if you can. One to be skipped.