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Avis sur QT Canberra

4 out of 5
QT Canberra
1 London Circuit, Canberra, ACT

Avis

8,2

Très bien

Note des voyageurs de 10 (Excellent), d’après 404 avis sur 1000." "
Note des voyageurs de 8 (Bien), d’après 353 avis sur 1000." "
Note des voyageurs de 6 (Satisfaisant), d’après 158 avis sur 1000." "
Note des voyageurs de 4 (Médiocre), d’après 63 avis sur 1000." "
Note des voyageurs de 2 (Horrible), d’après 22 avis sur 1000." "

8,6/10

Propreté

8,6/10

Personnel et service

8,0/10

Équipements

8,2/10

Infrastructures et conditions de l’hébergement

7,8/10

Écoresponsabilité

Avis

8/10 Bien

Anup

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Most things were ok. The exhaust system in the bathroom though was terrible. Everytime I showered the mirrors were left with a thick film of vapour that took ages to disappear. There’s a fair bit of noise during the day from the work nearby. Mostly tolerable. The reception staff were mostly ok.
Séjour de 5 nuits en mai 2024
Réponse de QTC Team le 27 mai 2024
Hey Anup. Thank you so much for sharing your thoughts – thorough reviews are always appreciated across every department, so we’ll make sure this is all passed through accordingly. In the meantime, let me take one for the team and say sorry for your experience with exhasut fan & noise. That just isn’t up to scratch, and we’d love to make it up to you next time.

8/10 Bien

Sarah

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
It is in a very convenient location and a great option in Canberra
Séjour de 5 nuits en mai 2024
Réponse de Vicky le 22 mai 2024
Hey Sarah, Sounds like you embraced the extraordinary. Love to hear it. Receiving reviews from aficionados like you is always a treat, and we look forward to blowing you away next time!

4/10 Médiocre

Tim

Voyage en famille
Les points forts : Propreté, personnel et service, équipements
Les points faibles : Infrastructures et conditions de l’hébergement
Tired and needs a refresh
Séjour de 1 nuit en mai 2024
Réponse de The QT Canberra Team le 12 mai 2024
Spick, span and all decked out in design-led details - that’s usually us. We’re so sorry you found our space to be anything less. We’ve passed along your feedback so we can get everything sparkling again.

10/10 Excellent

Anna

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en mai 2024
Réponse de QTC Team le 23 mai 2024
Hey Anna,Thank you. we are looking Forward to see you again in QTC.

6/10 Satisfaisant

Leith

Les points forts : Personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
This is not to the standard of the Sydney and Melbourne locations, and is clearly an old Rydges (or similar) that has had a few quick and minor cosmetic modifications. My room was opposite the lift so it was really noisy, and the furnishings are looking ratty and worn. The heating and cooling is most likely the original 1970s system and is loud. The bathroom was cramped and dated with no exhaust fan. The staff at the front desk were reasonably friendly and helpful though.
Séjour de 2 nuits en mai 2024
Réponse de The QT Canberra Team le 12 mai 2024
Hi Leith,At QT, we consider ourselves maestros of design. And our spaces? Masterpieces. We’re disappointed to hear you didn’t see it this way but give us another chance and we’ll make sure all the embellishments are added and finishing touches finalised. We're glad to hear you had a positive experience with our front office team. We hope to welcome you again soon.

6/10 Satisfaisant

BARISKA

Les points forts : Propreté et équipements
The waitress at the cafe could be more friendly
Séjour de 3 nuits en mai 2024
Réponse de The QT Canberra Team le 12 mai 2024
Hi Bariska,Anything other than impeccable service? That just doesn’t sit right with us. We’re sorry to hear about your less-than-stellar experience, and appreciate you talking the time to make us aware.

8/10 Bien

Joseph, Brighton East

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Hand location
Séjour de 3 nuits en mai 2024
Réponse de QT Canberra Team le 10 mai 2024
Hi Joseph,Thank you for taking the time to leave us such a positive a review! We look forward to seeing you next time.

6/10 Satisfaisant

Sami

Voyage d’affaires
Very average, nothing special.
Séjour de 2 nuits en mai 2024
Réponse de QT Canberra Team le 9 mai 2024
Hi Sami, thank you for leaving your feedback with us. We're sorry to hear you were not wowed by your stay, and hope to better accommodate you another time.

8/10 Bien

MUYE

Les points forts : Propreté et personnel et service
Séjour de 2 nuits en avril 2024
Réponse de QT Canberra Team le 2 mai 2024
Hi Muye,Thank you for leaving a review with us, we highly appreciate it!

10/10 Excellent

Tim

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great hotel with very good staff. The bar is unbelievable 👌👌👌
Séjour de 1 nuit en avril 2024
Réponse de QT Canberra Team le 25 avr. 2024
Hi Tim, thank you for leaving your feedback. We're especially elated to hear you have enjoyed your interactions with our team. Hopefully we get to welcome you again soon!

6/10 Satisfaisant

Andre

Voyage d’affaires
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Rooms are unkept and need deep clean. Isolated location and no pool/fitness. Staff were not very accommodating for late/early check out. Rooms have no safes and no peep holes on hallway door for safety.
Séjour de 5 nuits en avril 2024
Réponse de QT Canberra Team le 25 avr. 2024
Hi Andre, thank you for leaving your review with us. We do apologise that your stay was not up to par, and have forwarded the feedback to our team.

6/10 Satisfaisant

Leah

Voyage en couple
Les points forts : Personnel et service
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Common areas of the hotel are nice and clean but room definitely was not. There was mould on the walls and roof of the bathroom (makes sense since there was no fan) and bedding had stains. Very expensive for the level of quality, should have stayed at a dodgy motel for the same level of cleanliness and saved my $$$
Séjour de 3 nuits en mars 2024
Réponse de QT Crew le 6 avr. 2024
Spick, span and all decked out in design-led details - that’s usually us. We’re so sorry you found your room to be anything less. We’ve passed along your feedback to our housekeeping team so we can get everything sparkling again. We work hard to match all kinds of QT experiences to their price tags, and we’re sorry to hear the value wasn’t there for you this time. Thank you for letting us know what you thought. We’re always adjusting with new offerings, and hope you’ll give us a try again soon.

6/10 Satisfaisant

Annelise

Voyage en famille avec de jeunes enfants
Les points forts : Personnel et service
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
Hotel has a lot of surrounding construction, wasn't advised ahead of stay. Parking is $30 per night and there are limited alternative options. Expedia mentions twin beds (in other hotels twin bed has meant two doubles), but at QT it is two single beds. We were originally in room 710 with two twin beds, next to the lift. Lift noise was so loud we asked to switch rooms. We're told lift shuts at 9pm but with a baby who would nap in the room during the day it's not even an option with so much noise. Staff helped us to move to a king bed in room 210. This room is so much smaller and the king bed was just singles strapped together. Co sleeping with a baby is awkward with a ridge in the bed. Curtains were dirty with stains and stains on the chairs and carpet. One lamp didn't even have a globe in it. Bathroom sink tap was loose and jiggled around when touched. Air con is an old dial and clanged in the vent when adjusted. Staff were lovely but it wasn't an enjoyable stay.
Séjour de 2 nuits en mars 2024
Réponse de QT Crew le 6 avr. 2024
Thank you for taking the time to share your feedback with us. Progress is challenging and whilst we love to see change, we understand its disruption.Please let our reservations team know if you are ever planning on returning and we will ensure you experience our more ‘relaxed’ version.

6/10 Satisfaisant

Leah

Lots of road works around the hotel.
Séjour de 2 nuits en mars 2024
Réponse de QT Crew le 1 avr. 2024
Hi Leah,Thank you for taking the time to share your feedback with us. Progress is challenging and whilst we love to see change, we understand its disruption.Please let our team know if you are ever planning on returning and we will ensure you experience our more ‘relaxed’ version.

10/10 Excellent

Kim, Hamilton South

Voyage en famille, Voyage en groupe, Voyage en couple
Les points forts : Personnel et service
There is construction at the front of property.. However. There are great views to Parliament House, shine dome & telegraph tower from the rooms facing the other way. Good bar & restaurant
Séjour de 2 nuits en mars 2024
Réponse de QT Canberra le 27 mars 2024
Hey Kim, Thank you for leaving us a review!It sounds like the QT Life is definitely one to write to home about. Come back soon

10/10 Excellent

Matthew

Séjour de 2 nuits en mars 2024
Réponse de QT Crew le 17 mars 2024
Hi Matthew,Thank you for taking the time in reviewing your stay with us. We're thrilled to hear the QT Canberra hotel smashed all your expectations with us. We look forward to welcoming you on your next visit.

8/10 Bien

Kristen

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Lobby was beautiful, room was very nice. Construction zone all around property. Paid for parking and no spots available. Would stay again though as long as parking wasn’t an issue
Séjour de 1 nuit en mars 2024
Réponse de QT Crew le 17 mars 2024
Hi Kristen,We're so glad to hear you had a beautiful stay with us, we do apologise for the construction noise and the unavailability of our car parks. Your feedback has been passed along to management for review and we do apologise for the inconvenience.

6/10 Satisfaisant

Robert

Voyage en couple
Les points forts : Personnel et service
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Property was run down, mould around iner ring of toilet looked like it hasn't been cleaned in a while, thought the room was average for the price.
Séjour de 1 nuit en février 2024
Réponse de QT Crew le 17 mars 2024
Spick, span and all decked out in design-led details - that’s usually us. We’re so sorry you found our rooms to be anything less. We’ve passed along your feedback so we can get everything sparkling again.

10/10 Excellent

John

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en février 2024
Réponse de The QT Canberra Team le 25 févr. 2024
Hi John,Thank you for your review, we're glad to hear you had an excellent stay with us.

8/10 Bien

Madeleine

Séjour de 1 nuit en février 2024
Réponse de QT Canberra le 27 mars 2024
Hi Madeleine, Come back anytime ! Thank you for taking the time to leave us a review

8/10 Bien

Michael

Voyage en famille
Les points forts : Propreté, personnel et service, équipements
Good service, a shame no gym on site (we walked out of the hotel to use the gym the hotel partnered with).
Séjour de 2 nuits en février 2024
Réponse de The QT Canberra Team le 25 févr. 2024
Hi Michael,Thank you for your review, we're glad to hear you had a good stay with us.

10/10 Excellent

Brenton

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Lovely hotel, convenient
Séjour de 1 nuit en février 2024
Réponse de The QT Canberra Team le 25 févr. 2024
Hi Brenton,Thank you for your feedback, it's great to hear you had a lovely stay with us. See you next time!

8/10 Bien

Margaret

Séjour de 3 nuits en février 2024
Réponse de QT Canberra le 27 mars 2024
Hey Margaret, Thank you for taking the time to share your experience!

10/10 Excellent

John, Shelly Beach

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Great staff!
Séjour de 1 nuit en février 2024
Réponse de The QT Canberra Team le 18 févr. 2024
Hi John,Thank you for your feedback, we're delighted to hear you had a great experience with our QT crew!

8/10 Bien

Brett

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Location.. but lots of road works.
Séjour de 1 nuit en février 2024
Réponse de The QT Canberra Team le 18 févr. 2024
Hi Brett,Thank you for your review, we're glad you liked the location of our hotel. We do hope to have you stay with us next time when the government roadworks have ceased.

4/10 Médiocre

Roobert

Voyage en famille
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
The room was in terrible condition light fittings were broken shower and bathroom were in terrible condition the tiles were cracked the paint was in really bad condition the only thing I liked was the king bed and that was only average overall was glad onlyhad to stay two nights would not recommend this property
Séjour de 3 nuits en février 2024
Réponse de The QT Canberra Team le 18 févr. 2024
Hi Roobert,Thank you for your feedback, we're terribly sorry to hear this was your experience you had with us. This has been passed along to our maintenance team for review and we do apologise for any inconvenience this may have caused you during your stay with us.

8/10 Bien

Lourdes

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
.
Séjour de 2 nuits en février 2024
Réponse de The QT Canberra Team le 18 févr. 2024
Hi Lourdes,Thank you for your review, we're glad you had a great stay with us, see you next time!

10/10 Excellent

Katarina

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Pleasant
Pleasant hotel. Very quiet when we were there. Checked in at 8pm Sunday and told no food options so lucky we ate beforehand. The only difficulty was the lack of natural lighting in the bathroom and the ventilation after showering. If you need to apply makeup good luck! Ended up sitting by the doorway and even then there are no lights there. Otherwise it was a pleasant enough stay. Upgrades going on in the streets just outside so some of the walking tracks to the bridge are in accessible.
View from balcony
View from balcony
Séjour de 2 nuits en février 2024
Réponse de The QT Canberra Team le 18 févr. 2024
Hi Katarina,Thank you for taking the time in leaving us a review, we're glad to hear you had a pleasant stay with us. We look forward to your next visit with us.

8/10 Bien

Shoichi

Séjour de 3 nuits en février 2024
Réponse de The QT Canberra Team le 18 févr. 2024
Hi Shoichi,Thank you for your review, we're glad to hear you had a good stay.

6/10 Satisfaisant

Matthew

Voyage en famille
Les points forts : Propreté et personnel et service
No serious problems at all. A perfectly reasonable hotel. Reception was very professional. But like most Canberra hotels, it's expensive for what you get. Dining options are few and what there is is ridiculously expensive. Bathroom was poorly designed: water everywhere and rotting/cracking walls and doors (but well concealed). The lamps in the room look like they belong in a brothel! And most annoying of all: $30 for parking IN CANBERRA!? Not good.
Séjour de 1 nuit en février 2024
Réponse de The QT Canberra Team le 18 févr. 2024
Hi Matthew,Thank you for taking the time in leaving us a review, we're glad to hear you had a positive experience with our reception staff. We greatly appreciate your feedback you have left for us, this has been passed along to management for review.

8/10 Bien

Robert

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en février 2024
Réponse de QT Canberra Team le 6 févr. 2024
Hi Robert, thank you for leaving a review of your stay. We're glad to hear you enjoyed the experience.

10/10 Excellent

Richard

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en janvier 2024
Réponse de QT Canberra Team le 6 févr. 2024
Hi Richard, thank you for leaving us a review. We're elated to see you enjoyed a 10/10 stay!

6/10 Satisfaisant

Maleeha

Voyage en couple
Les points forts : Personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
The best thing about this hotel was the front desk staff really friendly and helpful. The rooms and the facilities however really outdated, room smells. Very outdated rooms and facilities. Pricey for what’s on offer!
Réponse de The QT Canberra Team le 30 janv. 2024
Hi Maleeha, thank you for leaving your review with us.We wish to apologise that your stay was not up to standard. This does not sound like the experience we want to be providing to our guests, and we hope to have the chance to better accommodate you in the future.

10/10 Excellent

Michelle

Voyage en famille
Les points forts : Propreté et personnel et service
Love the decore Friendly service
Séjour de 2 nuits en janvier 2024
Réponse de The QT Canberra Team le 16 janv. 2024
Hi Michelle,Thank you for your feedback, we're glad to hear you had a lovely stay with us, we look forward to welcoming you back next time!

10/10 Excellent

Meredith

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 10 nuits en décembre 2023
Réponse de The QT Canberra Team le 16 janv. 2024
Hi Meredith,Thank you for your review, we're glad to hear you had a great stay with us.

8/10 Bien

Max

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en janvier 2024
Réponse de The QT Canberra Team le 16 janv. 2024
Hi Max,Thank you for your review, we're glad to hear you had a fabulous stay with us.

4/10 Médiocre

Corey

Les points forts : Propreté et personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
Séjour de 2 nuits en janvier 2024
Réponse de The QT Canberra Team le 16 janv. 2024
Hi Corey,Thank you for your review! We hope you have a better stay with us next time.

8/10 Bien

Melanie

Séjour de 2 nuits en janvier 2024
Réponse de The QT Canberra Team le 16 janv. 2024
Hi Melanie,Thank you for your review, we're glad to hear you had a terrific stay with us.

8/10 Bien

Mereseini CAVU

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Enjoyed our stay, it was nice and quiet.
Séjour de 3 nuits en janvier 2024
Réponse de The QT Canberra Team le 16 janv. 2024
Hi Mereseini,Thank you for your review, we're glad to hear you had an enjoyable stay with us, we look forward to welcoming you back with us next time!

6/10 Satisfaisant

Voyageur vérifié

Les points forts : Propreté et personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
Séjour de 1 nuit en janvier 2024
Réponse de The QT Canberra Team le 16 janv. 2024
Hi there,Thank you for your review, we look forward to having you with us next time!

6/10 Satisfaisant

Anthony

Séjour de 1 nuit en décembre 2023
Réponse de The QT Canberra Team le 16 janv. 2024
Hi Anthony,Thank you for your review, we look forward to having you stay with us next time!

10/10 Excellent

Elissa

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en décembre 2023
Réponse de The QT Canberra Team le 16 janv. 2024
Hi Elissa,Thank you for your feedback, we're glad to hear you loved your stay with us.

8/10 Bien

Justin

Voyage en famille
Les points forts : Propreté, personnel et service, équipements
The property was a little tired.
Séjour de 1 nuit en décembre 2023
Réponse de The QT Canberra Team le 24 déc. 2023
Hi Justin,Thank you for your feedback, we'll be sure to pass it along to our management team for review.

10/10 Excellent

Paul

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en décembre 2023
Réponse de The QT Canberra Team le 22 déc. 2023
Hi Paul,Thank you for your review!We're glad to hear it was a 5 out of 5 time!

10/10 Excellent

Catriona

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great place to stay for uni graduation
Séjour de 3 nuits en décembre 2023
Réponse de The QT Canberra Team le 22 déc. 2023
Hi Catriona,We're thrilled to hear your stay was enjoyable!We look forward to seeing you again next time!

10/10 Excellent

Rosemary

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en décembre 2023
Réponse de The QT Canberra Team le 23 déc. 2023
Hi Rosemary,Thank you for the exceptional review!We can't wait to accommodate you again.

8/10 Bien

Trish

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Nice with a funky twist.
We stayed here for a special occasion. This is a funky hotel with lots of looks for relaxed seating. The room was comfortable but not overly spacious. We are computer literate, but if we were not, the reliance on technology for information could have been a problem. Printed information was available at the desk but that's a hassle to have to access. The breakfast was nice and reasonably priced a la carte $ 25 for eggs ham and tomatoes. No buffet as advertised on the website which is probably a reflection on our COVID phobia. Parking at $30 was in our opinion highly priced. The bed was super comfortable but the pillows were very high and rather hard. I don't know if there was another option available. The large dispensers of the wonderful lotions and body washes is a big tick.
Séjour de 1 nuit en décembre 2023
Réponse de QT Canberra Team le 17 déc. 2023
Hi Trish, thank you for leaving us with your valuable feedback. We appreciate your taking the time to write up a review of your stay, and will pass this on to the relevant teams. We do apologise for any inconveniences experienced during your time here, and hope to welcome you again soon!

6/10 Satisfaisant

Kiri

Les points forts : Propreté, personnel et service, confort de la chambre
Séjour de 1 nuit en décembre 2023
Réponse de QT Canberra Team le 16 déc. 2023
Hi Kiri, thank you for leaving a review with us. We appreciate your feedback.

10/10 Excellent

Michael

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en décembre 2023
Réponse de Team QT Canberra le 10 déc. 2023
Hi Michael,Thank you for the 5 stars! It's wonderful to hear you enjoyed your stay with us.

10/10 Excellent

Simon

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Convenient, comfortable and nicely quirky
Convenient for ANU and city. Comfortable and nicely quirky. Stayed here many times over many years. Some signs of wear and tear, but nothing significant. Building works around hotel are a little inconvenient, but again nothing significant. Will stay here again on next visit.
Séjour de 6 nuits en décembre 2023
Réponse de QT Canberra Team le 9 déc. 2023
Hi Simon, thank you for leaving such a glowing review! We look forward to welcoming you again soon.