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Avis sur Crowne Plaza Canberra, an IHG Hotel

4 out of 5
Crowne Plaza Canberra, an IHG Hotel
1 Binara Street, Canberra, ACT

Avis

8,4

Très bien

Note des voyageurs de 10 (Excellent), d’après 451 avis sur 1000." "
Note des voyageurs de 8 (Bien), d’après 323 avis sur 1000." "
Note des voyageurs de 6 (Satisfaisant), d’après 141 avis sur 1000." "
Note des voyageurs de 4 (Médiocre), d’après 64 avis sur 1000." "
Note des voyageurs de 2 (Horrible), d’après 21 avis sur 1000." "

8,6/10

Propreté

8,8/10

Personnel et service

8,2/10

Équipements

8,0/10

Infrastructures et conditions de l’hébergement

8,4/10

Écoresponsabilité

Avis

10/10 Excellent

Jamal

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Tout était parfait
Séjour de 1 nuit en novembre 2023
Réponse de Crowne Plaza Canberra le 4 déc. 2023
Dear Jamal,Thank you for your 5/5 rate at Crowne Plaza CANBERRA. We look forward seeing you again at the hotel.

6/10 Satisfaisant

Jean

Les points forts : Équipements
Salle de bain âgée. Chambre de base, bien mais sans plus.
Séjour de 6 nuits en octobre 2023
Réponse de Crowne Plaza Canberra le 15 oct. 2023
Dear Jean, Thank you for taking the time to tell us about your experience at Crowne Plaza CANBERRA. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Crowne Plaza. Sincerely,

8/10 Bien

Alexander

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mai 2024
Réponse de Crowne Plaza CANBERRA le 21 mai 2024
Dear Alexander, Thank you very much for taking the time to tell us about your experience at Crowne Plaza CANBERRA. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Crowne Plaza. Sincerely

10/10 Excellent

Cameron

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Nice
Séjour de 3 nuits en mai 2024
Réponse de Crowne Plaza CANBERRA le 7 mai 2024
Dear Cameron, Thank you so much for your 5/5 rate at Crowne Plaza CANBERRA. We look forward seeing you again at the hotel

10/10 Excellent

Anh Tuyet, Earlwood

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Located in the heart of the city, everything was in walking distance with a large shopping centre nearby making it super easy for us to get around. Room size was generous for a family of 4 and whilst the facilities are a little run down, it was still clean and offered all of the amenities and needs that we required for our stay.
Séjour de 1 nuit en avril 2024
Réponse de Crowne Plaza CANBERRA le 30 avr. 2024
Dear Anh Tuyet, Thank you so much for your 5/5 rate at Crowne Plaza CANBERRA. We look forward seeing you again at the hotel

8/10 Bien

Allan

Séjour de 1 nuit en avril 2024
Réponse de Crowne Plaza CANBERRA le 21 mai 2024
Dear Allan, Thank you very much for taking the time to tell us about your experience at Crowne Plaza CANBERRA. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Crowne Plaza. Sincerely

10/10 Excellent

Stephen

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Great location with excellent staff and nice breakfast close to shopping.
Séjour de 1 nuit en avril 2024
Réponse de Crowne Plaza Canberra le 28 avr. 2024
Dear Stephen, Thank you so much for your 5/5 rate at Crowne Plaza CANBERRA. We look forward seeing you again at the hotel

10/10 Excellent

Samir

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
It was really relaxing and nice location close to everything will do it again
Séjour de 1 nuit en avril 2024
Réponse de Crowne Plaza Canberra le 28 avr. 2024
Dear Samir, Thank you so much for your 5/5 rate at Crowne Plaza CANBERRA. We look forward seeing you again at the hotel

10/10 Excellent

Joanne

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2024
Réponse de Crowne Plaza CANBERRA le 22 avr. 2024
Dear Joanne, Thank you so much for your 5/5 rate at Crowne Plaza CANBERRA. We look forward seeing you again at the hotel

8/10 Bien

Hoan

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2024
Réponse de Crowne Plaza Canberra le 16 avr. 2024
Dear Hoan, Thank you very much for taking the time to tell us about your experience at Crowne Plaza CANBERRA. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Crowne Plaza. Sincerely

10/10 Excellent

Shane

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
They made our stay speacial, staff went out of their way to ensure we had a great stay
Séjour de 4 nuits en avril 2024
Réponse de Crowne Plaza CANBERRA le 9 avr. 2024
Dear Shane,Thank you so much for your 5/5 rate at Crowne Plaza CANBERRA. We look forward seeing you again at the hotel.

10/10 Excellent

Yong Qi

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This is a great hotel.
Séjour de 1 nuit en avril 2024
Réponse de Hotel Management le 8 avr. 2024
Dear Yong Qi,Thank you so much for your 5/5 rate at Crowne Plaza CANBERRA. We look forward seeing you again at the hotel.

6/10 Satisfaisant

Yuan

Voyage d’affaires, Voyage en couple
Les points forts : Propreté et personnel et service
Facilities and equipment are old, hotel needs to renovate. Elevator is untidy.
Séjour de 1 nuit en avril 2024
Réponse de Hotel Management le 8 avr. 2024
Dear Yuan, Thank you very much for taking the time to tell us about your experience at Crowne Plaza CANBERRA. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Crowne Plaza. Sincerely

10/10 Excellent

Camele

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Easy location close to shops, the park and dining.
Séjour de 1 nuit en mars 2024
Réponse de Hotel Management le 2 avr. 2024
Dear Camele,Thank you so much for your 5/5 rate at Crowne Plaza CANBERRA. We look forward seeing you again at the hotel.

8/10 Bien

Bob

Voyage d’affaires, Voyage en couple
Les points forts : Propreté et équipements
The hotel is tired with the exception of the elevators which are very fast and reliable.
Séjour de 2 nuits en mars 2024
Réponse de Crowne Plaza CANBERRA le 18 mars 2024
Dear Bob, Thank you very much for taking the time to tell us about your experience at Crowne Plaza CANBERRA. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Crowne Plaza. Sincerely

6/10 Satisfaisant

Yan

Les points forts : Propreté
Les points faibles : Personnel et service, équipements, infrastructures et conditions de l’hébergement
This place in a great location, room is clean. unfortunately all good things ends there. staff had trouble to find my booking, very noisy Saturday night inside and outside the hotel. Room is dated especially bathroom, definitely need some new towels, the current one is close to rags. The restaurant use to be good but not anymore. Shoestring fries are super dry and the soup has no taste.
Séjour de 1 nuit en mars 2024
Réponse de Crowne Plaza Canberra le 18 mars 2024
Dear Yan, Thank you very much for taking the time to tell us about your experience at Crowne Plaza CANBERRA. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Crowne Plaza. Sincerely

10/10 Excellent

Jennifer

Voyage en couple
Les points forts : Propreté, personnel et service, équipements
Séjour de 2 nuits en mars 2024
Réponse de Crowne Plaza CANBERRA le 18 mars 2024
Dear Jennifer,Thank you so much for your 10/10 rate at Crowne Plaza CANBERRA. We look forward seeing you again at the hotel.

6/10 Satisfaisant

Nick

Voyage en famille
Les points forts : Personnel et service
Tired old hotel but does the job fine.
Séjour de 1 nuit en mars 2024
Réponse de Front Office Team le 10 mars 2024
Dear Nick, Thank you very much for taking the time to tell us about your experience at Crowne Plaza CANBERRA. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Crowne Plaza. Sincerely

6/10 Satisfaisant

VANESSA

Les points faibles : Personnel et service
Location was the best thing about this hotel, busy hotel with a great breakfast buffet. Breakfast buffet is gluten-free friendly and foods are labelled which is nice with a separate gluten-free station and toaster. The rooms are very dated, however clean for what they are, cracked tiles in the bathroom. Barely existent water pressure and mould on bottom of the shower curtain. Service upon check-in from office manager was fantastic. However the service in the hotel was substandard at best- took over 25 minutes to get a coffee on the first morning, and even then we had to leave and never ended up getting it. On the second morning, it took 20 minutes to get a coffee and a further 15 to get a hot chocolate. Excessively slow . No concierge available at all to help with bags upon either check-in or check out. No one checked the booking notes either - (my daughter and husband have severe feather/down allergies and I’d requested and phoned the week prior to confirm that bedding without feathers would be used- they reassured me it would be fine) within minutes of our arrival my daughter needed to use her medication as she was finding breathing difficult. Room had 8 feather pillows and beds had feather doonas. Was very disappointed and probably won’t be returning. Waste of money for us.
Séjour de 2 nuits en mars 2024
Réponse de Front Office Team le 10 mars 2024
Dear Vanessa, Thank you very much for taking the time to tell us about your experience at Crowne Plaza CANBERRA. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Crowne Plaza. Sincerely

10/10 Excellent

Diane

Les points forts : Propreté
Séjour de 2 nuits en février 2024
Réponse de Front Office Team le 10 mars 2024
Dear Diane, Thank you very much for taking the time to tell us about your experience at Crowne Plaza CANBERRA. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Crowne Plaza. Sincerely

8/10 Bien

edgar

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Good value for money and excellent service
Séjour de 2 nuits en février 2024
Réponse de Hotel Management le 29 févr. 2024
Dear Edgar, Thank you very much for taking the time to tell us about your experience at Crowne Plaza CANBERRA. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Crowne Plaza. Sincerely

10/10 Excellent

Herb

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great stay
Séjour de 1 nuit en février 2024
Réponse de Hotel Management le 29 févr. 2024
Dear Herb, Thank you very much for the 5/5 score. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Crowne Plaza. Sincerely

4/10 Médiocre

Walid

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en février 2024
Réponse de Hotel Management le 29 févr. 2024
Dear Walid, Thank you very much for taking the time to tell us about your experience at Crowne Plaza CANBERRA. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Crowne Plaza. Sincerely

6/10 Satisfaisant

Phil

Voyage d’affaires
Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Les points faibles : Confort de la chambre
Too warm.
Myself and several work colleagues stayed at the hotel and there seems to be problems with the air conditioning. It remained too warm for all of us to sleep at night in our individual rooms. The hotel was very apologetic and hope we return. I hope they get this fixed soon as it made it an uncomfortable stay.
Séjour de 3 nuits en février 2024
Réponse de Hotel Management le 26 févr. 2024
Dear Phil, Thank you very much for taking the time to tell us about your experience at Crowne Plaza CANBERRA. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Crowne Plaza. Sincerely,

10/10 Excellent

Natalie

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en février 2024
Réponse de Hotel Management le 26 févr. 2024
Dear Natalia, Thank you very much for the 10/10 score. Please know that your feedback is extremely valuable to us. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Crowne Plaza. Sincerely,

10/10 Excellent

Anthea

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Comfortable and convenient
Séjour de 1 nuit en février 2024
Réponse de Hotel Management le 26 févr. 2024
Dear Anthea, Thank you very much for the 5/5 score. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Crowne Plaza. Sincerely,

6/10 Satisfaisant

Xiu An

Voyage en couple
Les points forts : Personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
When you take showers water went out . It made the floor wet.. very bad.
Séjour de 1 nuit en février 2024
Réponse de Hotel Management le 25 févr. 2024
Dear Xiu, Thank you for taking the time to tell us about your experience at Crowne Plaza CANBERRA. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Crowne Plaza, and if we can be of assistance to you, please contact us directly at 02 6274 5500. Sincerely, Crowne Plaza Canberra

2/10 Horrible

Voyageur vérifié

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Not so good stayed at this hotel many times over the years . Nothing has changed rooms haven’t been renovated same old bathrooms ( needless to say slipped in bath tub twice ) same old outdated taps etc . Lifts not working . Breakfast no variety very disappointed . Asked receptionist for a receipt when checking out that their was no monies owing gives me a receipt with my name on a hotel letter head with no description as to my stay at the hotel . Value for money very little . A very poor international hotel 3 out of 10
Séjour de 2 nuits en février 2024
Réponse de Hotel Management le 26 févr. 2024
Dear Guest, Thank you very much for taking the time to tell us about your experience at Crowne Plaza CANBERRA. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Crowne Plaza.

8/10 Bien

Lucia Magallanes

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
All good except no water bottle as complimentary. Mostly hotels have a complimentary bottle water. Expecting for these type of hotel have. There is but you have to pay and expensive.
Séjour de 1 nuit en février 2024
Réponse de Crowne Plaza Canberra le 12 févr. 2024
Dear Lucia, Thank you very much for taking the time to tell us about your experience at Crowne Plaza CANBERRA. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Crowne Plaza. Sincerely,

10/10 Excellent

Egor

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en février 2024
Réponse de Crowne Plaza Canberra le 11 févr. 2024
Dear Egor, Thank you very much for taking the time to tell us about your experience at Crowne Plaza CANBERRA. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Crowne Plaza. Sincerely,

8/10 Bien

Rana

Séjour de 1 nuit en février 2024
Réponse de Crowne Plaza Canberra le 21 mars 2024
Dear Rana, Thank you very much for taking the time to tell us about your experience at Crowne Plaza CANBERRA. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Crowne Plaza. Sincerely

6/10 Satisfaisant

richard

Voyage d’affaires
Les points faibles : Infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en février 2024
Réponse de Crowne Plaza Canberra le 11 févr. 2024
Dear Richard, Thank you very much for taking the time to tell us about your experience at Crowne Plaza CANBERRA. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Crowne Plaza. Sincerely,

8/10 Bien

Steve

Voyage d’affaires
Les points forts : Propreté, personnel et service, confort de la chambre
Great location, but a little dated.
Séjour de 1 nuit en janvier 2024
Réponse de Crowne Plaza Canberra le 11 févr. 2024
Dear Steve, Thank you very much for taking the time to tell us about your experience at Crowne Plaza CANBERRA. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Crowne Plaza. Sincerely,

8/10 Bien

Tim

Séjour de 2 nuits en février 2024
Réponse de Crowne Plaza CANBERRA le 21 mars 2024
Dear Tim, Thank you very much for taking the time to tell us about your experience at Crowne Plaza CANBERRA. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Crowne Plaza. Sincerely

10/10 Excellent

Richard

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Everything was great except for the dining experience. I was expecting a meal to match the rest of the place but unfortunately it was a great disappointment. If what l got was the best your chef could do, then its time you got a new chef.
Séjour de 3 nuits en janvier 2024
Réponse de Crowne Plaza Canberra le 11 févr. 2024
Dear Richard, Thank you very much for taking the time to tell us about your experience at Crowne Plaza CANBERRA. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Crowne Plaza. Sincerely,

8/10 Bien

Gary

Les points forts : Infrastructures et conditions de l’hébergement
Staff were friendly yet professional. The room was lovely and overlooked park/woodland area. The bathroom is in need of renovation.
Séjour de 3 nuits en janvier 2024
Réponse de Hotel Management le 1 févr. 2024
Dear Gary, Thank you very much for taking the time to tell us about your experience at Crowne Plaza CANBERRA. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Crowne Plaza. Sincerely,

10/10 Excellent

Grant

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Favourite place
Séjour de 1 nuit en janvier 2024
Réponse de Crowne Plaza CANBERRA le 30 janv. 2024
Dear Grant,Thank you so much for your 10/10 rate at Crowne Plaza CANBERRA. We look forward seeing you again at the hotel.

8/10 Bien

Xiao

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Pool is too small and not heated. Everything else is perfect.
Séjour de 1 nuit en janvier 2024
Réponse de Crowne Plaza Canberra le 30 janv. 2024
Dear Xiao, Thank you very much for taking the time to tell us about your experience at Crowne Plaza CANBERRA. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Crowne Plaza. Sincerely,

10/10 Excellent

Neil

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Excellent facility and service
Séjour de 1 nuit en janvier 2024
Réponse de Crowne Plaza CANBERRA le 30 janv. 2024
Dear Neil,Thank you so much for your 5/5 rate at Crowne Plaza CANBERRA. We look forward seeing you again at the hotel.

8/10 Bien

KATHRYN

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very clean, easy parking and convenient.
Séjour de 4 nuits en janvier 2024
Réponse de Crowne Plaza CANBERRA le 26 janv. 2024
Dear Kathryn, Thank you for taking the time to tell us about your experience at Crowne Plaza CANBERRA. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Crowne Plaza. Sincerely,

2/10 Horrible

Ragupathy

Séjour de 2 nuits en janvier 2024
Réponse de Hotel Management le 26 janv. 2024
Dear Ragupathy, Thank you for taking the time to tell us about your experience at Crowne Plaza CANBERRA. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Crowne Plaza. Sincerely.

10/10 Excellent

Ivo

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Ticks all the boxes for a quick getaway in Canberra city.
Séjour de 1 nuit en janvier 2024
Réponse de Crowne Plaza le 22 janv. 2024
Dear Ivo,Thank you for your 5/5 rate at Crowne Plaza CANBERRA. We look forward seeing you again at the hotel.

8/10 Bien

John

Les points forts : Personnel et service
Séjour de 1 nuit en janvier 2024
Réponse de Crowne Plaza CANBERRA le 22 janv. 2024
Dear John, Thank you for taking the time to tell us about your experience at Crowne Plaza CANBERRA. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Crowne Plaza. Sincerely,

10/10 Excellent

Louise

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Large but well appointed property right near the centre of Civic. Had to pay for parking which was a bummer but had above ground parking as well which suited our over height vehicle.
Séjour de 1 nuit en janvier 2024
Réponse de Crowne Plaza le 20 janv. 2024
Dear Louise, Thank you for taking the time to tell us about your experience at Crowne Plaza CANBERRA. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Crowne Plaza. Sincerely,

10/10 Excellent

John

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Réponse de Crowne Plaza le 20 janv. 2024
Dear John,Thank you for your 5/5 rate at Crowne Plaza CANBERRA. We look forward seeing you again at the hotel.

10/10 Excellent

Glenn

Séjour de 3 nuits en janvier 2024
Réponse de Crowne Plaza Canberra le 16 janv. 2024
Dear Glenn,Thank you very much for your 10/10 rate at Crowne Plaza CANBERRA. We look forward seeing you again at the hotel.

8/10 Bien

Alexander

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en janvier 2024
Réponse de Crowne Plaza Canberra le 15 janv. 2024
Dear Alexander, Thank you for taking the time to tell us about your experience at Crowne Plaza CANBERRA. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Crowne Plaza. Sincerely,

8/10 Bien

Helen

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en janvier 2024
Réponse de Crowne Plaza Canberra le 13 janv. 2024
Dear Helen Thank you for taking the time to tell us about your experience at Crowne Plaza CANBERRA. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Crowne Plaza. Sincerely,

10/10 Excellent

Adam

Séjour de 3 nuits en janvier 2024
Réponse de Crowne Plaza Canberra le 13 janv. 2024
Dear Adam,Thank you for your 5/5 rate at Crowne Plaza CANBERRA. We look forward seeing you again at the hotel.

10/10 Excellent

Amanda

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en janvier 2024
Réponse de Crowne Plaza Canberra le 13 janv. 2024
Dear Amanda,Thank you for your 10/10 rate at Crowne Plaza CANBERRA. We look forward seeing you again at the hotel.