2 bars, lounge dans le hall, brewpub

Avis sur Days Inn & Conference Centre by Wyndham Camrose Norsemen

3 out of 5

Avis

8,2

Très bien

Note des voyageurs de 10 (Excellent), d’après 332 avis sur 1007." "
Note des voyageurs de 8 (Bien), d’après 462 avis sur 1007." "
Note des voyageurs de 6 (Satisfaisant), d’après 137 avis sur 1007." "
Note des voyageurs de 4 (Médiocre), d’après 54 avis sur 1007." "
Note des voyageurs de 2 (Horrible), d’après 22 avis sur 1007." "

8,2/10

Propreté

8,8/10

Personnel et service

8,0/10

Équipements

7,8/10

Infrastructures et conditions de l’hébergement

8,2/10

Écoresponsabilité

Avis

6/10 Satisfaisant

Geneviève

Voyage en famille avec de jeunes enfants
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
It was very quiet but it was missing a pillow and the mattress need to be change.
Séjour de 1 nuit en octobre 2023
Réponse de Geri le 16 oct. 2023
Hi Genevieve, thank you for staying with us. We appreciate your feedback.

8/10 Bien

Gelson

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en septembre 2019
Réponse de Geri le 10 sept. 2019
Thanks for staying with us!

10/10 Excellent

Amelie

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Recommande
Great staff, restaurant in the hotel building, a small arcade (very old game).. nice room
Séjour de 1 nuit en mai 2019
Réponse de Chris le 5 mai 2019
Hi Amelie, Thanks for staying with us. We are happy to hear your enjoyed your visit and our vintage arcade games!

8/10 Bien

Pascal

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Nice hotel, clean and comfort
Nice stay, clean room,helpful staff
Séjour de 1 nuit en août 2018
Réponse de Chris le 24 août 2018
Thank you for your review. We hope to see you again on your next trip to Camrose!

8/10 Bien

Dwight

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Very comfortable and clean bed. Wouldn’t hesitate to stay there again
Séjour de 2 nuits en avril 2024

6/10 Satisfaisant

jason

Les points forts : Personnel et service
Séjour de 4 nuits en avril 2024

10/10 Excellent

mike

Voyage en famille, Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nice
Séjour de 1 nuit en avril 2024

10/10 Excellent

Richard

Voyage en couple
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Great
Séjour de 1 nuit en avril 2024

6/10 Satisfaisant

Sandi, Saskatoon

Séjour de 3 nuits en avril 2024

10/10 Excellent

Darrell, Spedden

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Nice people
Séjour de 2 nuits en avril 2024

10/10 Excellent

Quinton

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Room was exceptionally clean and newly renovated! Hotel was packed with no vacancies, and everything went smoothly on check in. We checked in late at the front desk staff found us an additional room for next evening at a great price.
Séjour de 1 nuit en avril 2024

10/10 Excellent

Jason

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
My son and I were in town to visit the Augustana Campus, and Days Inn was a simple 4 minute drive away, with lots of food choices nearby, easy parking, and the staff were excellent in taking care of our needs. Although breakfast wasn't included they had a restaurant attached or across the street was McDonald's and Tim Horton's. I'd happily stay here again
Séjour de 2 nuits en avril 2024

8/10 Bien

Michelle

Les points forts : Infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2024

2/10 Horrible

Jeanelle

Voyage d’affaires
Les points forts : Infrastructures et conditions de l’hébergement
Les points faibles : Propreté et personnel et service
.
Séjour de 3 nuits en avril 2024
Réponse de John le 18 avr. 2024
Hello Jeanelle,As mentioned when we spoke, we are deeply sorry that your stay was not the enjoyment that we both would have hoped for. Thank you for discussing the incident with me. I am happy that we had the opportunity to discuss it, and given the situation, I trust that the resolution was acceptable to you.Should there be any thing further you would like to discuss, I would be most welcoming of your call. Further, if we can do anything for you in the future, we would be most welcoming of that as well.Kind Regards.

6/10 Satisfaisant

Shane

Voyage en famille
Les points forts : Propreté et personnel et service
Ok
Séjour de 4 nuits en avril 2024

10/10 Excellent

Andrew

Voyage en couple
Very friendly front desk service.
Séjour de 1 nuit en avril 2024

10/10 Excellent

kathiejo

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
They are working on updates but they are doing a good job. Staff was great.
Séjour de 2 nuits en avril 2024

8/10 Bien

Jason, Grande Prairie

Voyage en famille
Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Get what you pay for. Not too bad. Staff was very friendly and food in restaurant was good.
Séjour de 1 nuit en avril 2024

8/10 Bien

Kristen

Séjour de 1 nuit en avril 2024

4/10 Médiocre

Andrew

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2024

10/10 Excellent

Jacqueline

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en avril 2024

4/10 Médiocre

Shannon

Les points forts : Personnel et service
Les points faibles : Propreté
Séjour de 1 nuit en avril 2024

10/10 Excellent

Lindsay

Séjour de 1 nuit en avril 2024

6/10 Satisfaisant

Tony

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Nice
Séjour de 3 nuits en mars 2024

10/10 Excellent

Amanda

Voyage en groupe, Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Always a great place to stay in Camrose.
Séjour de 3 nuits en mars 2024
Réponse de Geri le 25 mars 2024
Thank you, Amanda, we appreciate your review. Have a wonderful day!

8/10 Bien

David

Séjour de 1 nuit en mars 2024

10/10 Excellent

Gary, Calgary

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Central to Rink
Séjour de 1 nuit en mars 2024
Réponse de Geri le 20 mars 2024
Hi Gary, thank you for choosing the Days Inn for your stay in Camrose, it was our pleasure to host you!

8/10 Bien

Tracy, High Prairie

Voyage d’affaires
Les points forts : Propreté et personnel et service
Under construction but they did a great job of going above and beyond to make my stay great.
Séjour de 1 nuit en mars 2024
Réponse de Geri le 20 mars 2024
Thanks Tracy, we appreciate your comments. We are excited about our renovations and should be done soon. Thanks for staying with us!

8/10 Bien

Laurie

Voyage en famille
Les points forts : Personnel et service
Staff was very happy, friendly and helpful. Buffet was excellent!
Séjour de 1 nuit en mars 2024
Réponse de Geri le 5 mars 2024
Thank you, Laurie! We appreciated you input and hope to see you again!

6/10 Satisfaisant

Gregory

Les points forts : Propreté et infrastructures et conditions de l’hébergement
No one at the front desk upon arrival. Had to wait. Keys wouldn’t work the second day so not sure if they just keyed it for the one night. Not very sound proof so heard loud talking in the night. Just an ok place to stay. Could possibly have booked else where for a cheaper price and got the same accommodation.
Séjour de 2 nuits en février 2024
Réponse de Geri le 5 mars 2024
Hi Gregory, thanks for letting us know about your stay. We appreciate it, and will use your review constructively. Wishing you a very good day!

10/10 Excellent

Ronald

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en août 2023
Réponse de Geri le 19 févr. 2024
Thank you Ronald, it was out pleasure to have you stay with us. See you next time!

10/10 Excellent

Maria Leah

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en février 2024
Réponse de Geri le 19 févr. 2024
Maria, thank you so much for choosing us for your stay in Camrose, see you next time!

8/10 Bien

Darrell, Spedden

O
Séjour de 1 nuit en février 2024
Réponse de Geri le 19 févr. 2024
Thanks Darrell, have a great day!

8/10 Bien

Darrell, Spedden

Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Good
Séjour de 1 nuit en février 2024
Réponse de Geri le 4 févr. 2024
Thank you Darrell, good to have you here!

10/10 Excellent

Cory

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Check in was easy, room was very large and clean
Séjour de 1 nuit en février 2024
Réponse de Geri le 4 févr. 2024
Thank you very much, Cory, we are so pleased to have had you here!

8/10 Bien

Nicole

Voyage en famille
Renovation are coming nicely
Séjour de 1 nuit en février 2024
Réponse de Geri le 4 févr. 2024
Thank you Nicole, we are so pleased with the updates to our rooms and are glad to hear that you are too!

10/10 Excellent

Megan

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great Hotel
It was a wonderful stay! Everything was as expected and very comfortable. Loved the beds and appreciated the decaf coffee at breakfast. We would stay here again.
Séjour de 1 nuit en janvier 2024
Réponse de Geri le 4 févr. 2024
Thank you, Megan, we are so pleased that you enjoyed your stay with us. Have a wonderful day!

2/10 Horrible

Mikayla

Voyage en couple
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
First room the toilet was not cleaned and it looked like buddy had Taco Bell:( Second room they gave us had a toilet sitting in the middle of the room and a mirror on the bed Third room was a HUGE down grade and not at all what we booked. Normally I wouldn’t care for the inconvenience but it was a 5 hour drive on horrible roads and a funeral to attend in the morning and very pricey still for a HUGE down grade and with all of the mistakes not impressed sheets are stained pieces of carpet are missing will not be spending 175 here again
Séjour de 1 nuit en janvier 2024
Réponse de Geri le 20 mars 2024
Hi Mikayla. That was not a good start to your stay, especially after the long drive on terrible roads and the reason for your visit. Please accept our most sincere apologies. Can you please confirm that you received a reduction on your original Expedia rate?

4/10 Médiocre

Judy

Séjour de 1 nuit en janvier 2024
Réponse de Geri le 27 janv. 2024
Good morning Judy, would you be willing to give us a call to discuss your stay? We want to hear about our guest's experience in order to be able to affirm the things that are working well and also to improve in areas that need attention. Many thanks!

8/10 Bien

Angela

Séjour de 1 nuit en janvier 2024
Réponse de Geri le 19 févr. 2024
Hi Angela, thank you for choosing to stay with us while in Camrose, it was our pleasure to have you here!

6/10 Satisfaisant

Angela

Séjour de 1 nuit en janvier 2024
Réponse de Geri le 27 janv. 2024
Thanks for staying with us, Angela!

8/10 Bien

Dallas

Voyage en famille
Les points forts : Propreté et infrastructures et conditions de l’hébergement
The beds where squeaky. No complimentary shampoo. The only thing available was body wash.
Séjour de 1 nuit en janvier 2024
Réponse de Geri le 27 janv. 2024
Thank you for your feedback, Dallas; please accept our apologies for the missing shampoo. Thank you for staying with us!

10/10 Excellent

Sandra

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 2 nuits en janvier 2024
Réponse de Geri le 27 janv. 2024
Hello Sandra, thank you spending time with us! Wishing you a wonderful day.

10/10 Excellent

Barbara

Séjour de 3 nuits en décembre 2023
Réponse de John le 28 déc. 2023
Hello Lorie,Thank you for speaking with me this morning. I sincerely appreciate it and glad that we were able to connect.As we discussed, I doubt that I would have had much of a different perspective then you had of your stay. The combination of a number of things happening outside of what had been planned made for a regrettable guest experience for you. Yours was not the experience we strive to provide and build a reputation on.I apologize. What happened should not have happened.As said, I am glad we connected and were able to provide a bit of background.Yes, we are investing in upgrading our hotel so that we might 'improve' the guest experience. We hope to be able to have you back to 'enjoy' the improvements we are making. Until than, we will stay in touch.Cheers!

2/10 Horrible

Lori

Les points faibles : Personnel et service et infrastructures et conditions de l’hébergement
Renovations taking place, but this was not an issue. Although we were booked in to room 121 on the wing where they were doing flooring, first night was OK second night we come back to the hotel and front desk said nothing to us coming in but we were stopped halfway down the hall by workers. They told us the wing we were on was supposed to be vacant and said it was not safe to be there because of the fumes and to see the front desk. Went to the front desk and they said they would move us but it was already 8:30 PM and we were tired. Went back to the room to pack our stuff which took us about 15 minutes and by the time we were finished, we both had headaches… Head was feeling heavy and we were both having breathing issues so we decided to just leave because the fumes were so strong in the room that we just wanted to get out of the hotel. Manager was willing to comp breakfast the next morning but we figured a $30 breakfast was not worth risking our lives staying in a hotel where they did not even know we were in the room that we were in… No one was very concerned that we were already sick from the fumes or that they didn’t even know we were in the room that we were in… Asked for the general manager or owner to call me, but no one responded. Will be reporting this to OHS and Alberta health as breathing toxic fumes is unacceptable and a hotel not knowing what room their guests are in is just as unacceptable and will be reported to the hotel Association. DO NOT STAY HERE
Séjour de 3 nuits en décembre 2023
Réponse de Geri le 27 janv. 2024
Lori, I am so sorry to see this. Obviously, this was unacceptable. No excuses, just many apologies as we definitely fell short here. If you are open to a conversation, I would be happy to speak with you.

8/10 Bien

Darrell, Spedden

Voyage en couple
Les points forts : Propreté, personnel et service, équipements
vert close to the Mall
Séjour de 2 nuits en décembre 2023
Réponse de John le 27 déc. 2023
Thank you for staying with us Darrell. We are pleased you enjoyed your stay.

10/10 Excellent

Jeff

Voyage en famille
Les points forts : Propreté, personnel et service, équipements
The property was in the process of a Branding change, so there was some construction in common areas During the time that we were there. We found the hotel to be very quiet, And the rooms and Common areas were actually still very clean and comfortable. the restaurant service was quite nice.
Séjour de 1 nuit en décembre 2023
Réponse de John le 17 déc. 2023
We deeply appreciate you choosing to stay with us at the Days Inn Norsemen Jeff. Thank you! Thank you also for your review. We are thrilled that you had a pleasurable experience. Yes, we are currently putting new flooring in our lobby. We are looking forward to a brighter, more comfortable area to be enjoyed. Please come back again one day to let us know how we've done!Cheers!

10/10 Excellent

Karen

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
The Comfort Was truly Appreciated.
The Desk Staff were very accommodating as we were a family who had suffered a great loss and were not sure of our next moves and for how long. The Receptionists were kind, understanding and accomodationg. They keep our group of rooms together and mad us feel as welcome as if we were family visiting them. The Restaurant and housekeeping members of these Teams were also very above par. A very Wonderful place to be when one needs Comfort.
Séjour de 2 nuits en novembre 2023
Réponse de John le 16 déc. 2023
Karen, we are so sorry for the loss your family experienced. We know its always a difficult time. Thank you for suggesting that in at least some small way, we may have made it a bit more bearable.We hope to have an opportunity to welcome you back to the Days Inn Norsemen for a happier family occasion one day.Warmest Regards,

6/10 Satisfaisant

douglas

Réponse de Geri le 19 févr. 2024
Hi Douglas, thank you for staying with us; if there is anything we can do to make your next experience better, we would love to hear from you.

8/10 Bien

Jennifer

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Great location!
Réponse de Geri le 19 févr. 2024
Thanks Jennifer! We appreciate your feedback. See you next time!