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Avis sur Comfort Inn Camden

2.5 out of 5
Comfort Inn Camden
1 Ridgecrest Dr, Camden, AR

Avis

8,4

Très bien

Note des voyageurs de 10 (Excellent), d’après 136 avis sur 293." "
Note des voyageurs de 8 (Bien), d’après 99 avis sur 293." "
Note des voyageurs de 6 (Satisfaisant), d’après 24 avis sur 293." "
Note des voyageurs de 4 (Médiocre), d’après 21 avis sur 293." "
Note des voyageurs de 2 (Horrible), d’après 13 avis sur 293." "

8,8/10

Propreté

8,6/10

Personnel et service

8,0/10

Équipements

8,2/10

Infrastructures et conditions de l’hébergement

8,6/10

Écoresponsabilité

Avis

6/10 Satisfaisant

Joe

Voyage en famille
Les points forts : Propreté et personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
The elevator was out the two days we were there. My husband and I both had difficulty using the stairs as we were on the second floor, and we are both senior citizens.
Séjour de 2 nuits en mai 2024

10/10 Excellent

Alexandria

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2024
Réponse de Crystal D le 7 mai 2024
Hi, Thank you for taking the time out of your day to give us your feedback on your recent stay, We really appreciate it

10/10 Excellent

Eric

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very quiet and comfy
Séjour de 1 nuit en avril 2024
Réponse de Crystal D le 27 avr. 2024
Hi, Thank you for taking the time out of your day to give us your feedback on your recent stay. We really appreciate it, and we are glad you had a Great stay.

2/10 Horrible

Jackie

Voyage d’affaires
Les points faibles : Personnel et service et infrastructures et conditions de l’hébergement
The room was clean, so housekeeping does a great job. However, there's rust and black rings all around the tub and tile that can't be wiped off. The room smelled awful. My allergies were out of control.
Séjour de 1 nuit en avril 2024
Réponse de Crystal D le 24 avr. 2024
Hi, Thank you for taking the time out of your day to give us your feedback on your recent stay. On behalf of the Comfort Inn, I would like to apologize for the inconvenience that you had to experience. I will make sure this situation is handled As soon as possible.

2/10 Horrible

Christopher

Les points faibles : Propreté et personnel et service
Séjour de 1 nuit en avril 2024
Réponse de Crystal D le 24 avr. 2024
HI, Thank you for taking the time out of your day to give u a review on your recent stay with us. I want to Apologize for the inconvenience.

8/10 Bien

RoBert

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2024
Réponse de Crystal D le 24 avr. 2024
HI, Thank you for taking the time out of your day to give us your feedback on your recent stay. We really appreciate it.

10/10 Excellent

TONYA, Hamburg

Voyage en famille avec de jeunes enfants, Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nice hotel
Séjour de 1 nuit en avril 2024
Réponse de Crystal D le 9 avr. 2024
HI, Thank you for taking the time out of your day to give us your feedback on your recent stay. We Appreciate your business and hope to see you again.

10/10 Excellent

Brooke

Réponse de Crystal D le 7 mai 2024
Hi, Thank you for giving us your feedback, on your recent stay. We are Glad that you enjoyed your stay with us.

10/10 Excellent

Jenny

Séjour de 1 nuit en mars 2024
Réponse de Crystal D le 6 avr. 2024
HI, Thank you for taking the time out of your day to give us your feedback on your recent stay. We really appreciate your business.

10/10 Excellent

William

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Comfortable bed and quiet area
Séjour de 1 nuit en mars 2024
Réponse de Crystal D le 14 mars 2024
HI, Thank you for taking the time out of your day to give us your feedback from your recent stay. We really appreciate it.

10/10 Excellent

Rita

Very clean and quiet!
Séjour de 1 nuit en mars 2024
Réponse de Crystal D le 11 mars 2024
Hi, Thank you for taking the time out of your day to give us your feedback on your recent stay. We really appreciate it.

10/10 Excellent

Antoinette

Voyage en famille avec de jeunes enfants, Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
It was a wonderful experience.
Séjour de 2 nuits en février 2024
Réponse de Crystal D le 27 févr. 2024
Hi, We would like to thank you for taking the time out of your day to give us your feedback on your recent stay. We really appreciate it. We are very pleased that you had a wonderful stay.

10/10 Excellent

Katherine

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Good
Séjour de 1 nuit en février 2024
Réponse de Crystal D le 20 févr. 2024
Hi, Thank you for taking the time out of your day to give us your feedback on your recent stay. We really appreciate your business.

10/10 Excellent

Earlene

Séjour de 1 nuit en janvier 2024
Réponse de Crystal D le 22 mars 2024
Hi, Thank you for taking the time out of your day to give us your feedback on your recent stay. We really appreciate your business.

10/10 Excellent

Jamie

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Friendly n helpful staff, clean, great breakfast options.
Réponse de Crystal D le 1 févr. 2024
Hi, Thank you for taking the time out of your day to give us your feedback on your recent stay. We really appreciate your business.

8/10 Bien

Bryan

Voyage en couple
Les points forts : Propreté et équipements
Séjour de 1 nuit en janvier 2024
Réponse de Crystal D le 24 janv. 2024
Hi, thank you for taking the time out of your day to give us your feedback about your recent stay. We really appreciate your business.

10/10 Excellent

Mike

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
2 very quiet nights in this "away from traffic" location.
Séjour de 2 nuits en janvier 2024
Réponse de Crystal D le 23 janv. 2024
Hi, Thank you for taking the time out of your busy day to give us your feedback on your recent stay. We are very pleased to hear that you enjoyed your stay.

8/10 Bien

Robert

Séjour de 2 nuits en janvier 2024
Réponse de Crystal D le 23 janv. 2024
Thank you for taking the time out of your day to give us your feedback on your recent stay. we really Appreciate it. And Hope to see you in again.

6/10 Satisfaisant

Mark

Séjour de 2 nuits en décembre 2023
Réponse de CrystalD le 3 janv. 2024
Thank you for taking the time out of your day to give us your feedback on your recent stay.

8/10 Bien

Tiara

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en décembre 2023
Réponse de Crystal D le 3 janv. 2024
Thank you for taking the time out of your day to give us your feedback from your recent stay. we really appreciate it.

8/10 Bien

Marcheala

Séjour de 3 nuits en décembre 2023
Réponse de Crystal D le 3 janv. 2024
Thank you for taking the time out of your day to give us your feedback on your recent stay. we really appreciate your business and hope to see you soon.

8/10 Bien

Patrick

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en décembre 2023
Réponse de Crysal D le 3 janv. 2024
Thank you for taking the time out of your day to give us your feedback on your recent stay. We Appreciate your business.

10/10 Excellent

Nancy

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Clean friendly. Was in renovations but didn't interrupt our stay.
Séjour de 2 nuits en décembre 2023
Réponse de Crystal D le 5 déc. 2023
Thank you for taking the time out of your day to give us your feedback on your recent stay. we really appreciate you.

10/10 Excellent

julie may

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en décembre 2023
Réponse de Crystal D le 5 déc. 2023
Thank you for Taking the time out of your day to give us your feedback on your recent stay. we really do appreciate.

8/10 Bien

Thomas

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Excellent breakfast and friendly staff.
Séjour de 4 nuits en novembre 2023
Réponse de Crystal D le 29 nov. 2023
Thank you for taking the time out of your day to give us your feedback on your recent stay. We really appreciate it. We hope to see you again soon.

2/10 Horrible

Voyageur vérifié

I was sent an email to rate an hotel I DID NOT stay. Someone has stolen my email and obtained a bogus credit card to rent the room. I personally attempted to warm both Expedia and Comfort Inn Camden but was evidently not taken seriously. I state anyone who checked into the hotel wasn’t me and the credit card used isn’t mine. I attempted to warn you but you didn’t listen.
Séjour de 1 nuit en novembre 2023
Réponse de Crystal D le 29 nov. 2023
Hi, I want to take the time out to apologize for the inconvenience regarding the situation that you have brought up to our attention. I my Self will look into the situations and get it taken care of. Thank you again for letting us know.

8/10 Bien

Richard A

Séjour de 2 nuits en novembre 2023
Réponse de CrystalD le 19 nov. 2023
Thank you for taking the time out of your day to give us your feedback on your recent stay. we really appreciate it.we hope to see you again soon.

10/10 Excellent

julie

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
The place is well maintained. They always serve good food during breakfast. The people are very nice, approachable and helpful escpecially Lashunda. Will definitely recommend to my friends and family.
Séjour de 1 nuit en novembre 2023
Réponse de CrystalD le 15 nov. 2023
Thank you for taking the time out of your day to give us your feedback. we really appreciate it. I will make sure to let my coworkers know about your Experience at our hotel. it makes us happy to know that you did have a great time stay with us. Thank you again for the nice Compliment.

10/10 Excellent

Katherine

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en octobre 2023
Réponse de Crystal D le 2 nov. 2023
Thank you for taking the time out of your busy schedule to give us your feedback on your recent stay. we really appreciate, and we hope to see you again soon.

10/10 Excellent

Calvin

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
No Complaints
Séjour de 1 nuit en octobre 2023
Réponse de Crystal D le 2 nov. 2023
Thank you for taking the time out of your day to give us your feedback on your recent stay. we really appreciate it. We hope to see you again soon.

4/10 Médiocre

Rand

Voyage d’affaires
Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Les points faibles : Personnel et service
I won’t be back
Front desk clerks not friendly. Did not acknowledge me when I arrived. Key card did not work. Required 4 trips to the front desk to resolve. television did not function properly, it would not stay on or change channels. Front desk said they would be up to check and never came. Bathtub slow to drain. Chair at the desk did not have back support function, in disrepair.
Séjour de 1 nuit en octobre 2023
Réponse de Crystal D le 28 oct. 2023
Dear Guest, I want to thank you for taking the time out of your day to give us your feedback on your recent stay. On behalf of the Comfort Inn. I would like to apologize for the inconvenience and experience you had during your stay. I will also make sure that we handle these situations better and professional.

10/10 Excellent

Fred

Séjour de 1 nuit en juillet 2023
Réponse de Crystal D le 22 oct. 2023
Thank you for taking the time out of your busy schedule to give us your feedback on your recent stay. We really appreciate it.

10/10 Excellent

Eileen

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Camden Comfort Inn was wonderful to our family who was in town for a funeral. We appreciate their hospitality.
Séjour de 3 nuits en octobre 2023
Réponse de Crystal D le 18 oct. 2023
Thank you for taking the time out of your day to give us your feedback on your recent stay. we really appreciate your kind words. We are very pleased that your family had a wonderful stay with us. Thank you again.

6/10 Satisfaisant

Shay

Les points forts : Propreté, personnel et service, confort de la chambre
Séjour de 1 nuit en octobre 2023
Réponse de Crystal D le 18 oct. 2023
Thank you for taking the time out of your busy schedule to give us your feedback on your recent stay. we really appreciate it.

10/10 Excellent

Sancha

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Nice stay
My stay was wonderful! The staff was very friendly and pleasant. I would most likely stay here again
Séjour de 1 nuit en octobre 2023
Réponse de Crystal D le 18 oct. 2023
Thank you for taking the time out of your day to give us your feedback. we really appreciate it also for the kind words. I will make sure to let my team know as well. Thank you again.

4/10 Médiocre

William

Les points forts : Propreté et confort de la chambre
Les points faibles : Personnel et service et infrastructures et conditions de l’hébergement
Less than what I expected.
The hotel checkin staff was poorly trained and had problems. The hotel room requested was for accessible room, which the bathroom was not fully accessible. The furniture was shabby with the desk chair leather coming off, and couch fraying. The breakfast was good, but the stay was less than I had when I stay at Hampton Inns. There was no Hampton Inn in the area, and this was not up to a good hotel.
Séjour de 1 nuit en octobre 2023
Réponse de Crystal D le 15 oct. 2023
Thank you for taking the time out of your busy schedule to give us your feedback on your recent stay. I want to apologize on behalf of the whole staff for the inconvenience that you had to experience. I will make sure myself that we go back into training for the front desk. we are looking forward to remodeling our rooms soon. once again thank you for the feedback.

10/10 Excellent

Mary

Séjour de 2 nuits en septembre 2023
Réponse de Crystal D le 22 oct. 2023
Thank you for taking the time out of your day to give us your feedback on your recent stay. we really appreciate it.

8/10 Bien

Yavonda

Séjour de 2 nuits en septembre 2023
Réponse de Crystal D le 8 sept. 2023
Thank you for taking time out of your day to give us your feedback on your Recent stay. We appreciate it.

8/10 Bien

brandi

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The bed was comfortable, the room was clean, but the lady was distracted. She forgot to give my brother his id. One thing i recommend too is get a sign so people know where you are at and put a light out there too
Séjour de 1 nuit en septembre 2023
Réponse de Crystal D le 6 sept. 2023
Thank you for taking the time out of your day to give us your feedback on your recent stay with us. We really appreciate it.

10/10 Excellent

Mari

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en août 2023
Réponse de Crystal D le 6 sept. 2023
Thank you for taking the time out of your day to give us your feedback on your recent stay with us. We really appreciate it.

8/10 Bien

julie

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en août 2023
Réponse de Crystal D le 29 août 2023
Thank you for taking the time out of your day to give us your feedback on your recent stay with us. We really appreciate it.

10/10 Excellent

BARBARA

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
It was no ice
Séjour de 2 nuits en août 2023
Réponse de Crystal D le 22 août 2023
Thank you for taking the time out of your day to give us your feedback we really appreciate it. We would also like to apologize about the ice situations.

10/10 Excellent

Anita

Voyage en famille
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
Let me just start off by saying I grew up in this area and I remember when this hotel first opened there. Over the years when I visit my family I would stay at this property and stay was always pleasant. This past weekend was my family reunion and so when it came time to choosing a hotel I picked the Comfort Inn. I definitely regretted my choice upon checking in. The doors were wide open upon entering that should have been my first red flag. Next we got to the room and it was hot. I’m not sure if there was air conditioner issue, but after being outside in 100 degree weather for a reunion that’s definitely not what you want to walk into. The room was clean at first glance but the walls were dirty the pull out sofa bed had fruit loops in it. Then We went to the front desk to ask for linen to make up the sofa bed and was only given a flat sheet no fitted sheet, a blanket and a flat pillow. The bed king bed was very uncomfortable and the room temperature was uncomfortable most of the night (again maybe there was an issue with air conditioning). Over all the stay was subpar. When I visit the area again I will definitely be staying at the competition up the road.
Séjour de 1 nuit en août 2023
Réponse de Crystal D le 22 août 2023
I Would like to apologize on behalf of the Comfort Inn for the inconvenience regarding your recent stay. I will make sure that the right departments are aware of the situation that you experience during your stay. so that we can handle the situation better.

8/10 Bien

Vernon

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Surprised
I was surprised,it turned out to be very nice. Top of the hill.
Séjour de 1 nuit en août 2023
Réponse de Crystal D le 19 août 2023
Thank you for taking the time out of your day to give us your Feedback on your recent stay. We really appreciate it.

8/10 Bien

Clarissa

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Friendly service
Séjour de 1 nuit en août 2023
Réponse de Crystal D le 13 août 2023
Hi, thank you for taking the time out of your day to give us your feedback on your recent stay. We really appreciate it.

8/10 Bien

Shanika

Séjour de 1 nuit en août 2023
Réponse de Crystal D le 9 août 2023
Thank you for taking the time out of your day to give us your feedback on your recent stay with us. We really do appreciate it.

2/10 Horrible

Tassie

Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Séjour de 2 nuits en juillet 2023
Réponse de Crystal D le 9 août 2023
Thank you for taking the time out of your day to give us your feedback on your recent stay. we really appreciate it.

8/10 Bien

Anthony

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en juillet 2023
Réponse de Crystal D le 4 août 2023
Thank you for taking the time out of your day to give us your feedback on your recent stay. We really appreciate it.

10/10 Excellent

Shawn D.

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great
Séjour de 1 nuit en juin 2023
Réponse de Crystal D le 1 août 2023
Thank you for taking the time out of your day to give us your feedback on your recent stay. We really appreciate it.

8/10 Bien

Amber m

Les points forts : Propreté et personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
The pool was closed and that is the only reason I booked there. I wish they would tell you that while booking. Other than that it was a great stay supper comfy and clean !
Séjour de 2 nuits en juillet 2023
Réponse de Crystal D le 30 juil. 2023
Thank you for taking the time out of your day to give us your feedback. We really appreciate it. I would like to Apologize about our pool being shut down for the moment. We are very sorry about the inconvenience.