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Avis sur Motel Nomad Cairns

3.5 out of 5
Motel Nomad Cairns
314 Mulgrave Road, Westcourt, QLD

Avis

7,0

Bien

Note des voyageurs de 10 (Excellent), d’après 28 avis sur 91." "
Note des voyageurs de 8 (Bien), d’après 26 avis sur 91." "
Note des voyageurs de 6 (Satisfaisant), d’après 10 avis sur 91." "
Note des voyageurs de 4 (Médiocre), d’après 13 avis sur 91." "
Note des voyageurs de 2 (Horrible), d’après 14 avis sur 91." "

7,0/10

Propreté

8,0/10

Personnel et service

6,6/10

Équipements

6,4/10

Infrastructures et conditions de l’hébergement

6,4/10

Écoresponsabilité

Avis

8/10 Bien

Anissa

Voyage en groupe
Les points forts : Personnel et service et confort de la chambre
Les points faibles : Propreté
Séjour de 1 nuit en août 2019
Réponse de The Motel Nomad Team le 7 oct. 2019
Thank you so much for taking the time to give us this amazing Review Anissa! If you wish to let us know anything else about your stay please don't be hesitant to contact us. Until next time,

8/10 Bien

Susan

Voyage d’affaires
Les points forts : Propreté
I would suggest NBN better internet …Yhe pool was not clean and the yards where untidy and air conditioner could be updated But other than that injoyable and Convieniet
Séjour de 2 nuits en février 2024

2/10 Horrible

Adrian

Voyage en famille
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The room was full of cockroaches and I left the room. The receptionist mentioned me I would get a refund for the half and never happened. After time I called back and the management told me was her first week working there and never heard something about it but she will check the situation to help me with the refund but definitely never happened. So disappointing.

8/10 Bien

Vanessa

Voyage en couple
Les points forts : Propreté, personnel et service, équipements
I liked that the service was personable and relaxed.
Séjour de 2 nuits en octobre 2023

4/10 Médiocre

Saimo

Séjour de 4 nuits en septembre 2023

8/10 Bien

Cheryl-Maree

Voyage en couple
Les points forts : Propreté et personnel et service
Convienence and proximity to shopping and dining. We'll be back
Séjour de 1 nuit en septembre 2023

6/10 Satisfaisant

James

Les points forts : Personnel et service
Only stayed the one night so it was ok for our needs. Staff were friendly upon checkin. Room was clean but furniture, fittings and hotel in general are dated and in need of a facelift.
Séjour de 1 nuit en septembre 2023

4/10 Médiocre

Nicolaas

Séjour de 1 nuit en août 2023

6/10 Satisfaisant

melissa

Was ok for a cheap getaway.
Séjour de 3 nuits en août 2023

6/10 Satisfaisant

Kengo

Voyage d’affaires
Les points forts : Propreté
Needed to make an emergency booking, and reaching the motel at 8PM, no one was at the front desk. Needed to make a phone call to confirm about the check-in, however, the phone number written on the door did not have a local area code, and could not call from the cell phone. The person at the restaurant next door was kind enough to let me use a phone. No instruction on the Wi-Fi connection in the room, and needed to call again.
Séjour de 1 nuit en juillet 2023

6/10 Satisfaisant

Maureen

Voyage en famille
Les points forts : Propreté
Easy to book on short notice; convenient and accommodating. Would stay there again
Séjour de 1 nuit en juillet 2023

10/10 Excellent

Jenny

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The manager was very polite and helpful, the property is so close to dfo shopping
Séjour de 2 nuits en juillet 2023

2/10 Horrible

Ryo

Séjour de 1 nuit en juillet 2023

8/10 Bien

Yanti

Voyage en famille avec de jeunes enfants
Great location. Very clean. Enjoyed our stay.
Séjour de 2 nuits en juillet 2023

10/10 Excellent

Christopher

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Nice relaxed atmosphere, good for short trips and longer stays, only 3km from town centre
Séjour de 4 nuits en juillet 2023

2/10 Horrible

Yoko

Voyage d’affaires
Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
A MILLION COCKROACHES
The room was absolutely RIDDLED WITH COCKROACHES!! I’ve never seen that many insects in my whole life. I woke up at midnight to cockroaches in my bed, on every wall in my room! They were all through my suitcase inside my shoes and clothes. It was like something out of a horror movie. I went to reception and there was no one there, and no emergency after hour number to call. I had no choice but to book a room in the Novotel as it was the only Hotel available at that time of the morning. It cost me $450 which I was really unhappy about. Thankfully management issued me a refund the following day, however this does not make up for the horrible experience I was put through and the cost to my second Hotel room. I will NEVER stay in this Hotel again and I strongly advise that you don’t either.
Séjour de 1 nuit en juillet 2023

8/10 Bien

Sandra

Voyage en famille avec de jeunes enfants, Voyage en groupe
Les points forts : Personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
Property needs a much needed upgrade expecially bathrooms
Séjour de 2 nuits en juin 2023

6/10 Satisfaisant

Brett

Voyage en couple
Les points forts : Propreté et personnel et service
Good location, property is tired and is feady for an overall facelift.
Séjour de 1 nuit en juin 2023

10/10 Excellent

Peter

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The property is in a great position, parking is tight but capable. The room was very large and clean.
Séjour de 1 nuit en mai 2023

4/10 Médiocre

Mick

Les points forts : Personnel et service
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Throughout the night there was a loud, intermittent water pressure noise. Bugs around bench area. Loose baain tap, loose roilet seat.
Séjour de 1 nuit en mai 2023

10/10 Excellent

Mary Jane

Voyage d’affaires, Voyage en couple
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Shame about the unemptied garbage skip and a couple of noisy people spoiling it for the other guests.
Séjour de 1 nuit en février 2023

4/10 Médiocre

Sharon

Voyage en famille
Les points forts : Propreté et confort de la chambre
Les points faibles : Infrastructures et conditions de l’hébergement
Fair, but not going back.
Reception was closed upon check-in and I had to phone them. The tv in the room had a remote that wasn’t working and the buttons on the tv itself were very hard to get to work also. Room was clean and beds comfy. At 9 a.m. a cleaner banged loudly on the door and asked, when I opened it, were we leaving yet. I said NO, not until 10 o’clock checkout time. They seem to need more in-house communication.
Séjour de 1 nuit en janvier 2023
Réponse de Motel Nomad le 29 janv. 2023
Hi Sharon - sorry for your disappointments. Motel Nomad has reception hours which are displayed 24/7. We also have a live-onsite member just the phone call away before & beyond the reception hours for inhouse guest's continuity of service needs also displayed for communication. We keep a supply of new batteries for device needs. Housekeeping commences at 9am but guests are always welcome to let them know of their intention of not leaving until the10am. Sincere apologies for any misunderstanding. Hope you enjoyed the rest of your travels. Warmest Regards, Motel Nomad

10/10 Excellent

Richard

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Clean, tidy spacious.
Séjour de 1 nuit en décembre 2022

10/10 Excellent

Vera, Thursday Island

Les points forts : Personnel et service et équipements
Great location and price
Séjour de 3 nuits en septembre 2022

10/10 Excellent

Maryann

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very peaceful n quiet. Staff were great. Nothing to complain abouy
Séjour de 2 nuits en septembre 2022

8/10 Bien

David

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Good size clean room with comfy bed and couch. Very pleasant stay and easy walking to DFO and a Restaurant next door. Very quiet from outside and very little noise from floor above. Neighbouring howling dog wasn't too bad with bathroom door closed, but there's little that the Motel can do about neighbours. Staff very pleasant.
Séjour de 2 nuits en juillet 2022

4/10 Médiocre

Janet

Voyage en couple
Les points faibles : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Room was clean, but very basic, no hand towel or face washer, lounge suite had seen better days. Saturday was horrible, Zic Zac had booked out the pool area for a Pool Party. I got back to my room just after two and the music was thump thump thumping, we went out for dinner and came back just before 9.30 and the music was still thump thump thumping, we had been told when we booked in that the music was from 2pm until about 7pm. My husband went down to see them as he was unable to get anyone to answer the reception phone and asked whom ever was in charge when the music would be finished, to be advised it would be 10pm. I rang the Police only to find that they are unable to help in the case of commercial premises. Eventually the music stopped just after 10pm, but we still had the noise of people talking and things being moved, you would just able drift off to sleep and then the noise would wake you. Spoke to reception on the way out and she has totally disinterested and belligerent about out complaint, said the music stopped at 8pm and all the people left the pool area ---- wrong they were still there and then the function was moving to the Lane Way (also a part of Nomad Motel), so the noise whether it came from the Pool Area or the Lane Way was still extremely loud. This Motel is advertised as a family motel, with family rooms, so why have something on that is disturbing for the guest especially on a weekend, I am sure there are a lot more suitable venues for this type
Séjour de 2 nuits en juillet 2022

2/10 Horrible

Harkiran

Voyage en famille
Les points forts : Personnel et service
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
It’s quite a run down property. Half of the appliances including aircon was broken. Floor was quite sticky.
Séjour de 2 nuits en juillet 2022

2/10 Horrible

Jennifer

Voyage en famille
Les points forts : Personnel et service
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
The propert had plenty of parking and an excellent Thai restaurant next door. However, it was unclean, rooms were not serviced, taps dripped, tiles falling off bathroom, bedbases broken, mouldy, toenail found in daughters bed- not hers, not enough kitchen items for number of people in room. It was quieter than expected though.
Séjour de 7 nuits en juillet 2022

6/10 Satisfaisant

Stephen, Ferny Creek

Les points forts : Propreté
Les points faibles : Équipements
Séjour de 10 nuits en juin 2022

6/10 Satisfaisant

Suzanne

Voyage en famille
Les points forts : Personnel et service
Convenient but needed more updating and maintenance.
Séjour de 3 nuits en juin 2022

4/10 Médiocre

Amber

Voyage en famille
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
The room was very dated and smelled strongly of cigarettes and cleaning products. There was no toilet seat when we first arrived, tried to call room service 3 times within business hours but no answer, had to go down and ask for a toilet seat. It was fixed within half an hour but very disapointing as we had wanted to shower and go straight out but couldn't use the en suite as we were waiting for the handy man. The floor felt dirty and the room was in dire need of a reno. It was a lovely cool night but none of the windows could be opened so still had to use the air-con as it was stuffy otherwise. The beds were quite saggy. Someone got up in the morning and had a cigarette directly next door to us and it filled our room with cigarette smoke. Needless to say, we bailed early. Outside looked so nice with lush gardens and a big pool. There was a very friendly dog at reception when we arrived so that was nice.
Séjour de 1 nuit en juin 2022

2/10 Horrible

Kevin

Voyage en famille, Voyage en groupe
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
No check in available! Canceling payment!
Séjour de 2 nuits en juin 2022

10/10 Excellent

Gunnel

Séjour de 3 nuits en juin 2022

10/10 Excellent

Deborah

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 4 nuits en juin 2022

2/10 Horrible

Michelle

Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Don't stay here
Horrible.... Stained couch and blanket, dirty bedspread, broken chairs, no security chain. I was booked in for 3 nights, stayed less than an hour.
Séjour de 3 nuits en juin 2022

4/10 Médiocre

Peter

Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Very old and dated. Not worth the rediculous charge for the room. Bed was ok which is why I stayed both nights otherwise I would have left.
Séjour de 2 nuits en avril 2022

4/10 Médiocre

Riley-Carmelo

Voyage en groupe
Les points faibles : Infrastructures et conditions de l’hébergement et confort de la chambre
Room was not cleaned properly and smelt like chlorine. dishes were not washed. air con did not work.
Séjour de 2 nuits en octobre 2021
Réponse de Reception le 30 oct. 2021
Our maintenance has checked the airconditioner and definitely works, confirmed by current inhouse guest at the moment (?). Please, feel free to call into your onsite Reception area as any difficulties can immediately be sorted.

8/10 Bien

Voyageur vérifié

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great stay, just the early wake up call with the Bird Avairy outside the rooms.
Séjour de 1 nuit en septembre 2021
Réponse de Reception le 30 oct. 2021
Thank you so much for your stay with us. I will have a word to our lovebirds about hospitality manners. Cheers! :)

10/10 Excellent

Voyageur vérifié

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Location
Séjour de 1 nuit en juin 2021
Réponse de by Anonymous le 18 juil. 2021
by Anonymous

8/10 Bien

Voyageur vérifié

Voyage en famille
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Convenient location.
Séjour de 1 nuit en juin 2021
Réponse de by Anonymous le 18 juil. 2021
by Anonymous

8/10 Bien

Voyageur vérifié

Séjour de 1 nuit en juin 2021
Réponse de by Anonymous le 18 juil. 2021
by Anonymous

10/10 Excellent

Voyageur vérifié

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We were pleasantly surprised when we arrived. More like a resortish atmosphere than a typical motel. Everyone was friendly and rooms really neat and tidy with Greenery Palm views out our window and sitting on the verandahs. Thank you for the restful night and good food we needed.
Séjour de 1 nuit en mars 2020
Réponse de Reception le 17 mai 2020
Thank you. It was our pleasure. Hope to see you both again in the future! Cheers for now.

10/10 Excellent

Voyageur vérifié

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
It was easy to find staff where very helpful. The room was clean
Séjour de 1 nuit en mars 2020

8/10 Bien

Voyageur vérifié

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Wasn't betty happy with the loud music blaring from the lane way pub next door, but we rang reception and it was soon turned down. Staff member was terrific and helpful.
Séjour de 1 nuit en décembre 2019
Réponse de Ron le 18 déc. 2019
Thank you so much for taking the time to give us this amazing review. The Motel Nomad Team works really hard as a team to help make your stay more comfortable. We are happy to know that was met throughout your stay. Hopefully we have the pleasure of accommodating you again soon :D Until next time!

10/10 Excellent

Maikel, Charters Towers

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Loved everything of this motel. Staff was very friendly and helpful.
Séjour de 1 nuit en novembre 2019
Réponse de The Motel Nomad Team le 5 nov. 2019
WOW, Thank you so much Maikel for this amazing review! :D We are a small team at Motel Nomad that work very hard to try and give the best possible experience we can for our guest. So knowing that our efforts have reached you and your stay, makes us very happy. Hopefully we have the pleasure of you staying with us again in the near future. Until Next time :D

8/10 Bien

Voyageur vérifié

Voyage en famille avec de jeunes enfants
Les points forts : Propreté et personnel et service
The motel was in a great place to everything easy to find would be great with a refit getting a little tired I would definitely go back as it was clean and staff were great
Séjour de 3 nuits en octobre 2019
Réponse de The Motel Nomad Team. le 25 oct. 2019
Thank you so much for taking the time to give us this amazing review. The Motel Nomad Team works really hard as a team to help make your stay more comfortable. We are happy to know that was met throughout your stay. Hopefully we have the pleasure of accommodating you again soon :D Until next time!

10/10 Excellent

Lina

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Had a great stay. Excellent accommodation. Loved it
Séjour de 1 nuit en octobre 2019
Réponse de Sab le 21 oct. 2019
Wow! :D Lina thank you so much for the amazing review. We are happy to know the staff at Motel Nomad could make your say enjoyable. Hopefully we have the pleasure of accommodating you again soon. Until next time!

10/10 Excellent

Voyageur vérifié

Voyage d’affaires, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very friendly and helpful staff. Close to where we needed to be. Also close to a shopping mall with cafes etc.
Séjour de 1 nuit en septembre 2019
Réponse de Sab le 11 sept. 2019
Wow :D Thank you so much for the amazing review! At Motel nomad we try our hardest to accommodate every guest. We are glad to know that our team was helpful. If you haven’t already heard, we have a lovely Bar called Laneway Green that is located next to the restaurant. Its serves amazing cocktails limited seasonal beers and spirits with live music. However, until next time! -The Motel Nomad Team :D

10/10 Excellent

Voyageur vérifié

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Great location, friendly staff and cute puppy. Excellent burger joint right next door.
Séjour de 1 nuit en août 2019
Réponse de Ron le 3 sept. 2019
Thanks so much for the positive feedback, we're glad to hear you enjoyed your stay with us.