Avis sur New Era Hotel Bucharest City
New Era Hotel Bucharest City
Selari Street 14, Bucharest, 3rd District
Avis
8,6
Excellent
9,2/10
Propreté
9,0/10
Personnel et service
8,8/10
Équipements
9,2/10
Infrastructures et conditions de l’hébergement
8,8/10
Écoresponsabilité
Avis
1 févr. 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 3 nuits en janvier 2019
Réponse de Andrei Voicu le 2 févr. 2019
Dear Sir,
First of all we would like to thank you for your interest toward New Era Hotel!
We appreciate your feedback and any suggestion that help us to improve our services is very important to us.
We hope to be your first option for your next trip!
With kind regards,
10/10 Excellent
Voyageur vérifié
1 févr. 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Voyageur vérifié
Séjour de 3 nuits en janvier 2019
10/10 Excellent
Mark Ian
19 janv. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Mark Ian
Séjour de 7 nuits en janvier 2024
Réponse de Florin Tudor le 22 janv. 2024
Dear Mark,Thank you for taking time to review our hotel services.We're thrilled you enjoyed our cleanliness, proximity to restaurants, and the friendliness of our staff. It means a lot to us! Looking forward to welcoming you back soon!Kind regards,
2/10 Horrible
Voyageur vérifié
Voyage d’affaires
31 oct. 2023
Les points faibles : Confort de la chambre
Extremely loud noise from discos around
Voyageur vérifié
Séjour de 1 nuit en octobre 2023
Réponse de Florin Tudor le 31 oct. 2023
Dear guest,We deeply regret any discomfort you might have experienced due to the bustling nightlife outside of our premises. Our much appreciated central location might not suit all expectations as it is indeed not the quietest area. We take your concerns to heart and will do everything in our power to address this issue. We are continuously working to improve our guests' experiences, and your feedback is invaluable in helping us make positive changes.In the future, we'd love the opportunity to make it up to you. If you decide to give us another chance, please don't hesitate to reach out to our team, and we will do our best to ensure a much more pleasant stay.
8/10 Bien
Eduardo Luis
21 mai 2023
Eduardo Luis
Séjour de 4 nuits en mai 2023
Réponse de Florin Tudor le 19 juin 2023
Dear Eduardo,,Thank you for taking time to review our hotel services.We looking forward to welcoming again in our hotel.Kind regards,
8/10 Bien
Niclas
24 avr. 2023
Niclas
Séjour de 4 nuits en avril 2023
Réponse de Florin Tudor le 27 avr. 2023
Thank you for taking time to review our services.
10/10 Excellent
asya
Voyage en groupe
10 avr. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
asya
Séjour de 3 nuits en avril 2023
Réponse de Florin Tudor le 11 avr. 2023
Dear Asya,Thank you for taking time to review our hotel services!We looking forward to seeing you soon!
10/10 Excellent
Dwight, Hackettstown
Voyage en couple
8 avr. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Dwight
Séjour de 3 nuits en avril 2023
Réponse de Florin Tudor le 8 avr. 2023
Thank you for taking time to review our hotel services.
10/10 Excellent
SEIICHIRO
26 févr. 2023
SEIICHIRO
Séjour de 1 nuit en février 2023
Réponse de Florin le 27 févr. 2023
Dear Seiichiro,Thank you for your review!
10/10 Excellent
Daniel
Voyage en groupe
31 mai 2022
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Daniel
Séjour de 3 nuits en mai 2022
Réponse de Florin Tudor le 17 juin 2022
Thank you for choosing New Era Hotel for your recent stay in Bucharest as well as for sharing your feedback with us. We are more than happy to find out that you appreciated our top-notch location and our dedicated team. Looking forward to welcoming again to our hotel.
8/10 Bien
Xiao
24 mai 2022
Xiao
Séjour de 5 nuits en mai 2022
Réponse de Florin Tudor le 25 mai 2022
Dear Mr.Xiao,
Thank you for choosing us and for taking the time to share your experience with us. We are more than happy to find out that you appreciated our top notch location and our dedicated team. Hope to welcome you back in the near future!
Cheers and best wishes, New Era Hotel Team
8/10 Bien
Romed
4 janv. 2022
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Tolles Hotel mit Lärm
Romed
Séjour de 1 nuit en septembre 2021
Réponse de Florin Tudor le 5 janv. 2022
Thank you for choosing to stay with us and for your feedback!
Our much appreciated central location might not suit all expectations as it is indeed not the quietest area. We deeply regret any discomfort you might have experienced due to the bustling nightlife outside of our premises. However, the positive part of our ultra-central and vibrant location is the endless opportunities it offers our guests to explore the fun and joy our city has to offer.
10/10 Excellent
Marko M
19 oct. 2021
Marko M
Séjour de 1 nuit en octobre 2021
Réponse de Florin Tudor le 20 oct. 2021
Thank you for choosing us and for taking the time to share your feedback! We are more than happy to find out that you enjoyed your stay with us and very proud to hear that our team made a good impression, making you feel welcomed!
10/10 Excellent
John
3 oct. 2021
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great spot
John
Séjour de 2 nuits en septembre 2021
Réponse de Florin le 3 oct. 2021
Dear John,
Thank you for taking time to review our hotel.
We are happy to hear that your stay was enjoyable.
Looking forward to welcoming again!
10/10 Excellent
Kevin
19 sept. 2021
Kevin
Séjour de 1 nuit en septembre 2021
Réponse de Florin Tudor le 20 sept. 2021
Dear Kevin,
Thank you for your review we are to know that your stay was enjoyable.
Looking forward to welcoming again!
Kind regards
6/10 Satisfaisant
Caterina
11 sept. 2021
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Les points faibles : Confort de la chambre
Clean hotel & central location but loud!!
Caterina
Séjour de 1 nuit en septembre 2021
Réponse de Florin Tudor le 12 sept. 2021
Dear Caterina,
First of all, we would like to thank you for choosing New Era Hotel for your recent stay in Bucharest. We have noticed from your comments your disappointment and we regret very much that we failed in providing you with the desired service.
Our much appreciated central location might not suit all expectations as it is indeed not the quietest area. We deeply regret any discomfort you might have experienced due to the bustling nightlife outside of our premises. However, the positive part of our ultra-central and vibrant location is the endless opportunities it offers our guests to explore the fun and joy our city has to offer. We are committed to enhancing our guests’ satisfaction, therefore we are looking forward to welcoming you back at New Era Hotel, giving us the chance to providing you with the desired service!
Kind regards,
New Era Hotel Team
10/10 Excellent
Betty
Voyage en groupe
11 sept. 2021
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Betty
Séjour de 1 nuit en septembre 2021
Réponse de Florin Tudor le 11 sept. 2021
Dear Beatrice,
Thank you for this heartwarming review and for choosing us!
We are more than happy to find out that you enjoyed your stay with us.
We truly hope to welcome you back soon at the New Era Hotel in Bucharest and wish you all the best!
Kind regards,
New Era Hotel Team
6/10 Satisfaisant
Fady
25 août 2021
Les points faibles : Propreté
Fady
Séjour de 2 nuits en août 2021
10/10 Excellent
Pascal
24 août 2021
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Pascal
Séjour de 1 nuit en août 2021
10/10 Excellent
Voyageur vérifié
17 août 2021
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 5 nuits en août 2021
Réponse de Florin le 17 août 2021
Thank you!
10/10 Excellent
Voyageur vérifié
Voyage en groupe
7 août 2021
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Voyageur vérifié
Séjour de 7 nuits en juillet 2021
Réponse de Florin Tudor le 8 août 2021
Hello,
Thank you for your review and we are looking forward to welcoming again!
Kind regards,
10/10 Excellent
Dorio
4 août 2021
Dorio
Séjour de 3 nuits en juillet 2021
Réponse de Florin Tudor le 20 sept. 2021
Dear Dorio,
Thank you for your review!
We are happy to hear that your stay with us meet your expectations.
Looking forward to welcoming again!
Kind regards
4/10 Médiocre
Delia
26 juil. 2021
Delia
Séjour de 1 nuit en juillet 2021
Réponse de Florin Tudor le 26 juil. 2021
Dear Delia,
Many thanks for staying with us and for taking the time to share your review.
Our much appreciated central location might not suit all expectations as it is indeed not the quietest area. We deeply regret any discomfort you might have experienced due to the bustling nightlife outside of our premises.
We have told you that clubs will be closed about 2 am , after we have changed your room the music stopped.
However, the positive part of our ultra-central and vibrant location is the endless opportunities it offers our guests to explore the fun and joy our city has to offer. We are located in the very heart of the Old Town, the perfect spot to enjoy both historical landmarks in walking distance and a joyful evening, exploring local flavors and the most popular places in the city. Also, we are very close to public transportation and taxi, offering our guests the opportunity to be mobile and green at the same time.
We hope to welcome you back in the near future and wish you all the best!
Kind regards,
New Era Hotel Team
8/10 Bien
Voyageur vérifié
17 sept. 2020
Voyageur vérifié
Séjour de 1 nuit en septembre 2020
Réponse de Florin Tudor le 18 sept. 2020
Dear guest,
It was a pleasure meeting you and doing our best to make your stay enjoyable! We are delighted to hear that you appreciated our comfortable, spacious and tastefully designed facilities.
Looking forward to welcoming you again at the New Era Hotel and wishing you all the best!
Kind regards,
New Era Hotel Team
10/10 Excellent
Chris
Voyage en groupe
17 sept. 2020
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Chris
Séjour de 1 nuit en septembre 2020
Réponse de Florin Tudor le 18 sept. 2020
Dear Chris,
Thank you for choosing us and for taking the time to share your review with us. We are glad to hear that you felt welcomed, in our hotel and you had an enjoyable stay. Our team is passionate about making guests feel comfortable and happy, and each review like yours can only motivate them. The positive part of our ultra-central and vibrant location is the endless opportunities it offers our guests to explore the fun and joy our city has to offer. We are located in the very heart of the Old Town, the perfect spot to enjoy both historical landmarks in walking distance and a joyful evening, exploring local flavors and the most popular places in the city.
Kind regards,
New Era Hotel Team
8/10 Bien
tapani
24 août 2020
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
tapani
Séjour de 2 nuits en août 2020
Réponse de Florin Tudor le 26 août 2020
Dear guest,
Thank you for choosing to stay with us and for your feedback! We are very pleased to hear that you felt welcomed in our hotel and you had an enjoyable stay. Our team is passionate about making guests feel comfortable and happy, and each review like yours can only motivate them. Kind regards
10/10 Excellent
Michaela
Voyage en groupe
5 août 2020
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Pekny hotel ve stredu mesta
Michaela
Séjour de 3 nuits en juillet 2020
Réponse de Florin Tudor le 5 août 2020
Dear Michaela,
Thank you for choosing to stay with us and for your heartwarming feedback! We are very pleased to hear that you felt welcomed in our hotel and you had an enjoyable stay. Our team is passionate about making guests feel comfortable and happy, and each review like yours can only motivate them.
Kind regards,
New Era Hotel Team
10/10 Excellent
Anthony, Montreal
22 févr. 2020
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Anthony
Séjour de 2 nuits en février 2020
Réponse de Florin Tudor le 23 févr. 2020
Dear Anthony ,
Thank you for staying with us and for the positive feedback. Our guests satisfaction is our main goal and we are glad that you enjoyed your stay with us. Our central location offers our guests endless opportunities to discover the fun and joy Bucharest has to offer. We are located in the very heart of the Old Town, the perfect spot to enjoy a vibrant and fun evening, exploring local flavors and the most popular places in the city, pretty sure you’ll struggle to find a better spot to start your urban exploration journey!
We truly hope to welcome you back soon at the New Era Hotel!
Kind regards,
New Era Hotel Team
10/10 Excellent
Voyageur vérifié
17 févr. 2020
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Perfect location, lovely hotel
Voyageur vérifié
Séjour de 1 nuit en février 2020
Réponse de Florin Tudor le 17 févr. 2020
Dear Guest ,
Thank you for choosing to stay with us and for your heartwarming feedback! We are very pleased to hear that you felt welcomed in our hotel and you had an enjoyable stay. Our team is passionate about making guests feel comfortable and happy, and each review like yours can only motivate them.
We are looking forward to welcoming you back soon to New Era Hotel, in the heart of Bucharest Old Town.
Kind regards,
New Era Hotel Team
8/10 Bien
Stefano
12 févr. 2020
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Stefano
Séjour de 1 nuit en février 2020
Réponse de FLORIN le 13 févr. 2020
Dear Stefano,
We would like to thank you for choosing our hotel for your stay in Bucharest and for the positive review! Our guest satisfaction is our main goal and we are glad to hear you enjoyed your stay with us.
We looking forward to welcome again in our hotel.
Regards,
Florin Tudor
General Manager
10/10 Excellent
Voyageur vérifié
26 janv. 2020
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 1 nuit en janvier 2020
Réponse de Florin le 26 janv. 2020
Dear guest,
Thank you for taking the time to review our services and we are tankful for your feedback.
We are looking forward to welcoming again in our hotel.
Regards
8/10 Bien
Kenneth
6 déc. 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Lugnt mitt i smeten
Kenneth
Séjour de 2 nuits en novembre 2019
Réponse de Florin le 10 déc. 2019
Dear Kenneth,
Thank you for staying with us and for the positive feedback. Our guest satisfaction is our main goal and we are glad to hear you enjoyed your stay with us.
We are looking forward to welcoming again in our hotel.
Regards
Florin Tudor
General Manager
10/10 Excellent
Per
Voyage en groupe
18 nov. 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Per
Séjour de 3 nuits en novembre 2019
Réponse de Florin Tudor le 18 nov. 2019
Dear guest,
Thank you for staying with us and for and for your heartwarming feedback! We are more than happy to find out that you had a good experience while staying with us . We are looking forward to welcoming you back soon to New Era Hotel, in the heart of Bucharest Old Town.
Kind regards,
8/10 Bien
Yaron
21 oct. 2019
Yaron
Séjour de 1 nuit en octobre 2019
8/10 Bien
Voyageur vérifié
Voyage en famille
21 oct. 2019
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 2 nuits en octobre 2019
Réponse de Florin Tudor le 21 oct. 2019
Dear Guest,
Thank you for taking the time to share with us your feedback.
We are very sorry if our breakfast do not meet your expectation despite we have a selection of ham,cheese,eggs,bacon,fruits,toast,yoghurt,fresh vegetable etc.
Please inform me if we should improve or replace any...
Regards
4/10 Médiocre
Iker
Voyage d’affaires
4 oct. 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
noisy hotel
Iker
Séjour de 2 nuits en octobre 2019
Réponse de Florin Tudor le 17 oct. 2019
Dear Guest,
Thank you for your kind review and for choosing us! We are more than happy to find out that you appreciated our lively location and our comfortable rooms. It was a pleasure meeting you and doing our best to make your stay enjoyable. We definitely acknowledge that especially the hustle and bustle of the Old Town nightlife might not suit all expectations. That is why we are doing our best to adapt to our guests needs and queries and to reduce any potential discomfort to a minimum. We indeed agree that we are not located in the quietest area, but the positive part is the endless opportunities it offers our guests to explore the fun and joy our city has to offer. Looking forward to welcoming you back at New Era Hotel in the near future.
Kind regards,
10/10 Excellent
רימא
30 sept. 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
רימא
Séjour de 5 nuits en septembre 2019
Réponse de Florin le 4 oct. 2019
Dear guest
Thank you for taking the time to review our hotel services.
We are happy to know that your stay was good.
We are looking forward to welcoming again in our hotel.
Regards
2/10 Horrible
Voyageur vérifié
Voyage en famille
18 sept. 2019
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 1 nuit en septembre 2019
4/10 Médiocre
Marilyn
Voyage en groupe
17 sept. 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Boom boom boom all night
Marilyn
Séjour de 1 nuit en septembre 2019
Réponse de Tudor le 18 sept. 2019
Dear Guest
Thank you for your feedback,which is very important for us.
We do apologize for any inconvenience regarding your stay with us.I am surprised that you complain about night music noise, despite you have been stayed into a room on the back of the hotel.May be the neighbor bars increase the music volume to high in that night or you slept with the windows open.
Regards
Florin Tudor
10/10 Excellent
Cem, Izmir, TURKEY
Voyage d’affaires
1 sept. 2019
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Cem
Séjour de 2 nuits en août 2019
Réponse de Tudor le 1 sept. 2019
Dear Cem,
Thank you for taking the time to review our hotel services.We are happy to know that your stay was enjoyable.
Regards
Florin Tudor
General Manager
8/10 Bien
Voyageur vérifié
17 août 2019
Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Voyageur vérifié
Séjour de 2 nuits en août 2019
Réponse de Florin Tudor le 18 août 2019
Dear Guest,
Thank you for taking the time to review our hotel services.
We are happy to know that your experience during your stay was very good.
We are looking forward to welcoming again in our hotel.
Regards,
Florin Tudor
8/10 Bien
Masashi TAKANO
3 août 2019
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Convenient location
Masashi TAKANO
Séjour de 1 nuit en juillet 2019
Réponse de Florin Tudor le 3 août 2019
Dear Mr.Takano,
Thank you for taking the time to review our hotel,and for nice score.
We are sorry that clubs neighbors were so loudly ,but as you said our hotel it is in the middle of OldTown area recognized for nightlife vibe.
We are looking forward to welcoming again next time.
Regards
General Manager
10/10 Excellent
CFanon, Miami
18 juil. 2019
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
CFanon
Séjour de 3 nuits en juillet 2019
Réponse de Tudor le 19 juil. 2019
Dear Fanon,
Thank you for taking the time to review our hotel services and we are happy to know that your experience was good.
We are looking forward to welcoming again in our hotel.
Regards
Florin Tudor
8/10 Bien
Voyageur vérifié
5 juil. 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Modern
Voyageur vérifié
Séjour de 2 nuits en juillet 2019
Réponse de Tudor le 6 juil. 2019
Dear guest,
Thank you for taking the time to review our hotel.
We are looking forward to welcoming again in our hotel.
Regards
Florin Tudor
General Manager
10/10 Excellent
Anonym
20 juin 2019
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Anonym
Séjour de 3 nuits en juin 2019
Réponse de Tudor le 21 juin 2019
Dear guest,
Thank you for taking the time to review your experience in our hotel and we are happy to know that your expectations was fulfilled.
Hope to be our guest again.
Regards
Florin Tudor
General Manager
10/10 Excellent
TC
Voyage en couple
20 juin 2019
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
TC
Séjour de 4 nuits en juin 2019
Réponse de Tudor le 21 juin 2019
Dear guest,
Thank you for taking the time to review your stay in our hotel.
Best regards,
Florin Tudor
General Manager
8/10 Bien
Voyageur vérifié
8 juin 2019
Voyageur vérifié
Séjour de 3 nuits en juin 2019
Réponse de Tudor le 24 juin 2019
Dear valuable guest,thank you for your nice score.
Our guest satisfaction is our main goal and we are glad to hear you enjoyed your stay with us.
10/10 Excellent
Voyageur vérifié
7 juin 2019
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 3 nuits en mai 2019
Réponse de Tudor le 21 juin 2019
Dear guest,
Thank you very much for your nice and correctly review.
We assure you that entire team strive to care for and to serve our customers with enthusiasm and dedication, trying to fulfil all their needs.
Regards
Florin Tudor
General Manager
2/10 Horrible
Voyageur vérifié
3 juin 2019
Voyageur vérifié
Séjour de 4 nuits en mai 2019
Réponse de Tudor le 24 juin 2019
Thank you for take the time to evaluate our hotel during your stay in Bucharest.
Please inform us,what exactly did not meet your expectations
Regards
10/10 Excellent
Shamoko, London
1 janv. 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Shamoko
Séjour de 4 nuits en décembre 2018
Réponse de Andrei Voicu le 5 janv. 2019
Dear Shamoko,
First of all we would like to thank you for your interest toward New Era Hotel!
We are more than happy to be our guest and we hope your stay with us was a great experience.
We value your opinion and if there are any suggestions that could help us to improve the quality of our services please do not hesitate to share them with us!
With kind regards,