"First, the welcome personnel was very rude. The lady at the front desk also serve the alcohol in the connected bar. Then, our room had “no window”. Had to pay an additional 40 pounds to had a room with window. The place was very dirty, the room we had on the fourth floor was terrible, it look like they have no cleaning personnel. Elevator was dirty, corridors and carpets were very dirty with trash on the floor everywhere. No cleaning in the room either. Then our last 2 nights, multiple room with underaged kids played in corridors making lots of noise starting super early with no supervision. This was one of the worst hotel we stayed in."