Avis sur Surrey's Carriage Place

Very clean room with a nice kitchen and room for the family to spread out. Loved all the options of things to do on site If I had to pick on negative thing the only thing I can think of is that the living room carpet was stained, but everything else was spotless. I would definitely stay again.

Enjoyed our stay, all three rooms very accommodating and enjoyable to stay in, would have liked them closer together so I guess I need to reserve them earlier next year. Thank You Linda Harmon

We stayed here a week and were very pleased with our everything they had including the room, location, cleanest, etc. Excellent 3 star motel.

Good value. Not the newest hotel, but we'll maintained and comfortable. The staff was friendly. The location makes it easy to get to most local venues.

CONVIENENT LOCATION. JUST OFF THE MAIN DRAG. NICE SIZE ROOMS WITH KITCHEN WHICH WAS VERY NICE WITH HAVING 2 LITTLE GIRLS. I WILL NEXT TIME GET A 2 BR RATHER THEN THE 1 BR AND PULL OUT SOFA. WISH I COULD REMEMBER THE GENTLEMANS NAME THAT CAME UP AND TOOK HIS TIME TO FIND A NEW MATTRESS TO BRING TO OUR ROOM FOR THE SOFA AND SET IT UP. HE WAS VERY PLEASENT AND UNDERSTANDING.

The hotel was very nice. Problem was the late check in and the early check out. Will definitely check for this next time I'm in Branson.

Buyer beware - read the fine print...complete inflexibility with this place. If you need to change stay (move date, add a room, etc,) they want to treat is as a cancellation & make you forfeit the nightly room fee (doesn't matter if you're 6 weeks out from the stay.) It's just about impossible to contact a rep in person - I got bounced from one dept to another & nobody knew nothing. When we arrived, what should have been a 5 minute check-in took 20 minutes as they directed me to a 2nd person (parking pass), to make the time share pitch (this is a times share property.) Overall the unit was clean; the master room was nice, with a balcony, only complaint with the master room (2br) was the queen bed was uncomfortable. The second bedroom was tiny - a full size bed took up most of the space. I would not stay here again, based on the reservation process & inability to get support. The property itself would be satisfactory, however there are too many great places to stay in Branson that do not have the headaches of this time share property.

Perfect for our family vacation! Great price and amenities. The office was difficult to locate but otherwise everything was very nice. Did not feel pressured to attend the timeshare session.

The hotel did not confirm our booking via Expedia. You have to check in at a different location than where the hotel is located. Once, we checked in we discovered our booking was not confirmed and the hotel staff was unable to locate my information even though I had my receipts and itenary online via Expedia. It took over 40 minutes to check in. It seemed like the phones were ringing off the hook and everyone was having issues of some sorts. Also, be aware this is a time share type of hotel. Once, we go to our room the tv's were from the 90's, the couch was very uncomfortable and the bed was smaller than a queen size, it was a full. The outdoor pool is smaller than it appears online. The indoor pool was nice but located in a different area. The game room and facility (work out) room was locked up and was used for storage. Also, we were guranteed a patio or balacony view and those rooms are on the other side of the plaza. So, that is another downfall. I would not recommend staying here as I would NEVER go back.

The hotel was a nice place to stay and had easy access to everything we were looking for. The only thing I didn't like was my bed it was very uncomfortable. I'd stay there again, especially if they get newer mattresses.