Extérieur

Avis sur Beach Club at The Boca Raton

4.5 out of 5
Beach Club at The Boca Raton
900 S Ocean Blvd, Boca Raton, FL

Avis

9,0

Merveilleux

Note des voyageurs de 10 (Excellent), d’après 307 avis sur 455." "
Note des voyageurs de 8 (Bien), d’après 93 avis sur 455." "
Note des voyageurs de 6 (Satisfaisant), d’après 29 avis sur 455." "
Note des voyageurs de 4 (Médiocre), d’après 15 avis sur 455." "
Note des voyageurs de 2 (Horrible), d’après 11 avis sur 455." "

9,4/10

Propreté

9,2/10

Personnel et service

9,0/10

Équipements

9,2/10

Infrastructures et conditions de l’hébergement

9,4/10

Écoresponsabilité

Avis

10/10 Excellent

Josee

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Très bel endroit, le service est impeccable, le personnel avenant. Nous reviendrons
Séjour de 1 nuit en mai 2023

10/10 Excellent

Pierre Andre

Séjour de 4 nuits en février 2023
Réponse de Hotel Management le 18 avr. 2023
Dear Pierre Andre,Thank you for your review. We are delighted that you had a wonderful time during your stay. We hope to welcome you back to another stay.Warm regards,Daniel A Hostettler, President and Chief Executive Officer

10/10 Excellent

arnaud

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en juillet 2019
Réponse de Boca Raton Resort le 10 juil. 2019
We appreciate your feedback. Thank you for staying with us. Come back again.

10/10 Excellent

Manon

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Bel hôtel par contre il y a des frais pour les parasols
Séjour de 5 nuits en mars 2019
Réponse de Boca Resort Team le 14 mars 2019
Thank you for staying with us. We appreciate your feedback!

8/10 Bien

Julie

Les points forts : Propreté, personnel et service, confort de la chambre
Les points faibles : Infrastructures et conditions de l’hébergement
Séjour de 2 nuits en janvier 2019

8/10 Bien

Alain,

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
On the beach for holiday
Very good hotel, modern new building, clean and confortable room with great view on the ocean and good service. Nice beach and pool, very calm place. Hotel has various restaurants, bars, SPA etc. We were very satisfied with our choice and spent some great holiday there!

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Comme prévu.
Hotel magnifique avec un accueil et un service parfait.

10/10 Excellent

Heather

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en mars 2024
Réponse de Daniel A. Hostettler, President and CEO le 30 avr. 2024
Dear Ms. Benmoha,Thank you for sharing your feedback on your recent stay at The Boca Raton. We are very glad to know you were pleased with your overall stay. We look forward to hosting you once again and continuing to meet your expectations. Warm Regards,Daniel A. Hostettler, President and Chief Executive Officer

10/10 Excellent

Bonnie

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
A top notch resort. Great rooms, service & food.
Séjour de 4 nuits en février 2024
Réponse de Daniel A. Hostettler, President and CEO le 29 avr. 2024
Dear Ms. Sawyer,Thank you for sharing your feedback on your recent stay at The Boca Raton. We are very glad to know you were pleased with your guestroom, as well as with your dining experiences and the 5-star service provided by our team. We appreciate your positive feedback, and hope to have the pleasure of welcoming you back for another top-notch experience in the future.Warm Regards,Daniel A. Hostettler, President and Chief Executive Officer

10/10 Excellent

Keith

Séjour de 3 nuits en avril 2024
Réponse de Daniel A. Hostettler, President and CEO le 16 mai 2024
Dear Mr. Jacoby,Thank you for sharing your feedback on your recent stay at The Boca Raton. We are very glad to know you were pleased with your overall stay. We look forward to hosting you once again and continuing to meet your expectations. Warm Regards,Daniel A. Hostettler, President and Chief Executive Officer

10/10 Excellent

Ailadys

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great experience
Séjour de 1 nuit en avril 2024
Réponse de Daniel A. Hostettler, President and CEO le 8 avr. 2024
Dear Ms. Sordo,Thank you for sharing your feedback on your recent stay at The Boca Raton. We are very glad to know you were pleased with your overall stay. We appreciate your positive comments, and look forward to welcoming you back for another great experience in the future.Warm Regards,Daniel A. Hostettler, President and Chief Executive Officer

10/10 Excellent

Joseph

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Amazing staff. Amazing room! Beach was a bit tricky to figure out but after day we had it locked down. Consider a few things: Food prices are high. For instance breakfast for two was $100 with tip. Also covered cabanas are $350 a day. Because the beach area is confined to “non member and non resident” chairs are crowded together. Currents at the beach are challenging (and I am or WAS a competitive open water swimmer). In my opinion not the safest place for small children. But ultimately we had a great time. Just bring your wallet.
Séjour de 5 nuits en mars 2024
Réponse de Daniel A. Hostettler, President and CEO le 25 mars 2024
Dear Mr. Sbardella,Thank you for sharing your feedback on your recent stay at The Boca Raton. We are thrilled to hear that you had a wonderful experience, and that you found our team and your room to be amazing. We also appreciate your valuable feedback regarding the beach area and amenities. Your comments about the food prices and cabana rates are duly noted, and we will take them into consideration as we continue to enhance our offerings. We understand your concerns about the crowded beach area and challenging currents, and we will work to address these factors to ensure the safety and comfort of all our guests.We are delighted that despite these points, you ultimately had a great experience. We hope to welcome you back for another enjoyable stay in the future.Warm Regards,Daniel A. Hostettler, President and Chief Executive Officer

10/10 Excellent

regina

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Accommodation is the best!!!
Séjour de 4 nuits en mars 2024
Réponse de Daniel A. Hostettler, President and CEO le 25 mars 2024
Dear Ms. Bekman,Thank you for sharing your feedback on your recent stay at The Boca Raton. We are very glad to know you were pleased with your overall stay, and appreciate your kind comments related to our accommodations. We look forward to welcoming you back for another enjoyable stay in the future. We look forward to hosting you once again and continuing to meet your expectations. Warm Regards,Daniel A. Hostettler, President and Chief Executive Officer

10/10 Excellent

Elizabeth

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
I stayed for two nights in March. The property is beautiful. The service is amazing. I mean there’s nothing not to like the rooms are clean and luxurious. It’s a five star hotel all the way I would absolutely return.
Séjour de 2 nuits en mars 2024
Réponse de Daniel A. Hostettler, President and CEO le 25 mars 2024
Dear Ms. Kousoubris,Thank you for sharing your feedback on your recent stay at The Boca Raton. We are very glad to know you were pleased with your overall stay, and greatly appreciate your kind comments related to our property, service, and rooms. We look forward to welcoming you back for another wonderful stay when you return.We look forward to hosting you once again and continuing to meet your expectations. Warm Regards,Daniel A. Hostettler, President and Chief Executive Officer

10/10 Excellent

steven

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mars 2024
Réponse de Daniel A. Hostettler, President and CEO le 25 mars 2024
Dear Mr. Binninger,Thank you for sharing your feedback on your recent stay at The Boca Raton. We are very glad to know you were pleased with your overall stay. We look forward to hosting you once again and continuing to meet your expectations. Warm Regards,Daniel A. Hostettler, President and Chief Executive Officer

8/10 Bien

Sean

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
enjoyed the boat shuttle
Séjour de 4 nuits en mars 2024
Réponse de Daniel A. Hostettler, President and CEO le 25 mars 2024
Dear Mr. Thank you for sharing your feedback on your recent stay at The Boca Raton. We are very glad to know you were pleased with your overall stay, and that you thoroughly enjoyed our water taxi experience. We look forward to hosting you once again and providing another enjoyable stay.Warm Regards,Daniel A. Hostettler, President and Chief Executive Officer

10/10 Excellent

Alexander

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Amazing property, highly recommend!
Séjour de 2 nuits en mars 2024
Réponse de Daniel A. Hostettler, President and CEO le 22 mars 2024
Dear Mr. Epshteyn,Thank you for sharing your feedback on your recent stay at The Boca Raton. We greatly appreciate your kind words, and are very glad to know you were pleased with your overall stay with us. We look forward to hosting you once again and continuing to meet your expectations. Warm Regards,Daniel A. Hostettler, President and Chief Executive Officer

10/10 Excellent

Paula

Séjour de 3 nuits en mars 2024
Réponse de Daniel A. Hostettler, President and CEO le 16 mai 2024
Dear Ms. Harris,Thank you for sharing your feedback on your recent stay at The Boca Raton. We are very glad to know you were pleased with your overall stay. We look forward to hosting you once again and continuing to meet your expectations. Warm Regards,Daniel A. Hostettler, President and Chief Executive Officer

2/10 Horrible

Toni

Voyage en famille
Les points forts : Propreté
Les points faibles : Infrastructures et conditions de l’hébergement
The Boca beach club has always been an amazing property… You know you’re going to get quality for the money, and I’ve always been happy. Now, our room is shabby, both the bathroom and the bedroom, there is construction going on at the hotel and we were not notified in advance, and the elevator was closed Near our room… And more . For $1000 per night, I expected much more from The Boca Raton. (Formerly The Boca Beach Club)
Séjour de 4 nuits en mars 2024
Réponse de Daniel A. Hostettler, President and CEO le 12 mars 2024
Dear Ms. Olenick,Thank you for sharing your feedback on your recent stay at The Boca Raton. We appreciate your loyal patronage as a Beach Club guest, and deeply regret that your recent experience fell short of expectations. We understand the impact that our current enhancements are having on our guests, and extend our sincere apologies for any inconvenience or disappointment caused. We also regret that you were not aware of these enhancements prior to arrival, however, we have included this information on our website for inquiring visitors. Nonetheless, your comments will be taken into consideration as we strive to enhance our communication standards. We hope to have the opportunity to welcome you back for a much improved experience in the future. Warm Regards,Daniel A. Hostettler, President and Chief Executive Officer

10/10 Excellent

Lumin, Canton

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Excellent hotel by the beach with beautiful views of sunrise. Very friendly and professional staff.
Séjour de 1 nuit en février 2024
Réponse de Daniel A. Hostettler, President and CEO le 16 mai 2024
Dear Lumin Wang,Thank you for sharing your feedback on your recent stay at The Boca Raton. We are very glad to know you were pleased with your overall stay, especially with our beautiful views and the 5-star service provided by our team. We look forward to hosting you once again and continuing to exceed your expectations. Warm Regards,Daniel A. Hostettler, President and Chief Executive Officer

10/10 Excellent

Andrea

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Everything was great. Will be going back.
Séjour de 3 nuits en février 2024
Réponse de Daniel A. Hostettler, President and CEO le 5 mars 2024
Dear Ms. Rosas,Thank you for sharing your feedback on your recent stay at The Boca Raton. We are very glad to know you were pleased with your overall stay. We appreciate your positive comments, and look forward to welcoming you back for another enjoyable stay in the future. Warm Regards,Daniel A. Hostettler, President and Chief Executive Officer

8/10 Bien

Alfredo

Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
The service at the bar, restaurant and beach was terrible. Very slow and unattractive.
Séjour de 3 nuits en février 2024
Réponse de Daniel A. Hostettler, President and CEO le 19 févr. 2024
Dear Mr. Bragan,Thank you for sharing your feedback on your recent stay at The Boca Raton. We sincerely apologize for the disappointing experience had with the service quality within different areas of the Beach Club. We appreciate your valuable feedback as it allows us the opportunity to identify areas for improvement. We strive to provide prompt and attentive service to all of our guests, and it is regrettable that we did not deliver this during your visit. Please know that we take your comments seriously, and we will address them with our team to ensure that necessary improvements are made. We hope to have the opportunity to welcome you back for a more enjoyable experience in the future. Warm Regards, Daniel A. Hostettler, President and Chief Executive Officer

10/10 Excellent

Brooke

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 3 nuits en février 2024
Réponse de Daniel A. Hostettler, President and CEO le 16 févr. 2024
Dear Brooke,Thank you for sharing your feedback on your recent stay at The Boca Raton. We are very glad to know you were pleased with your overall stay. We look forward to hosting you once again and continuing to meet your expectations. Warm Regards,Daniel A. Hostettler, President and Chief Executive Officer

8/10 Bien

John

Séjour de 1 nuit en février 2024
Réponse de Daniel A. Hostettler, President and CEO le 25 mars 2024
Dear Mr. Swainson,Thank you for sharing your feedback on your recent stay at The Boca Raton. We are very glad to know you were pleased with your overall stay. We look forward to hosting you once again and continuing to meet your expectations. Warm Regards,Daniel A. Hostettler, President and Chief Executive Officer

8/10 Bien

David

Les points forts : Propreté et personnel et service
No live entertainment!!
Séjour de 1 nuit en février 2024

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en janvier 2024
Réponse de Daniel A. Hostettler, President and CEO le 16 mai 2024
Dear Valued Guest,Thank you for sharing your feedback on your recent stay at The Boca Raton. We are very glad to know you were pleased with your overall stay. We look forward to hosting you once again and continuing to meet your expectations. Warm Regards,Daniel A. Hostettler, President and Chief Executive Officer

10/10 Excellent

Elissa

Séjour de 3 nuits en janvier 2024
Réponse de Daniel A. Hostettler, President and CEO le 16 mai 2024
Dear Ms. Medvedev,Thank you for sharing your feedback on your recent stay at The Boca Raton. We are very glad to know you were pleased with your overall stay. We look forward to hosting you once again and continuing to meet your expectations. Warm Regards,Daniel A. Hostettler, President and Chief Executive Officer

10/10 Excellent

Evan

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 3 nuits en décembre 2023
Réponse de Shona le 11 janv. 2024
Dear Mr. Appelbaum,Thank you for sharing your feedback on your recent stay at The Boca Raton. We are very glad to know you were pleased with your overall stay. We look forward to hosting you once again and continuing to meet your expectations. Warm Regards,Daniel A. Hostettler, President and Chief Executive Officer

10/10 Excellent

Katie

Voyage en famille, Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Beautiful and wonderful service. We felt very well taken care of.
Séjour de 1 nuit en janvier 2024
Réponse de Shona le 4 janv. 2024
Dear Ms. Collins,Thank you for sharing your feedback on your recent stay at The Boca Raton. We are very glad to know you were pleased with your overall stay. Ensuring our guests feel taken care of is very important to us, and it is gratifying to know that our team met your expectations. We look forward to hosting you once again and providing another enjoyable experience. Warm Regards,Daniel A. Hostettler, President and Chief Executive Officer

10/10 Excellent

Eric

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en décembre 2023
Réponse de Shona le 4 janv. 2024
Dear Mr. Neuman,Thank you for sharing your feedback on your recent stay at The Boca Raton. We are very glad to know you were pleased with your overall stay. We look forward to hosting you once again and continuing to meet your expectations. Warm Regards,Daniel A. Hostettler, President and Chief Executive Officer

10/10 Excellent

Sara

Voyage en famille avec de jeunes enfants, Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great place. Wish there was self park and more restaurant options at beach club
Séjour de 1 nuit en décembre 2023
Réponse de Shona le 1 janv. 2024
Dear Ms. Monaco,Thank you for sharing your feedback on your recent stay at The Boca Raton. We are very glad to know you were pleased with your overall stay. We understand your preference for self-parking, and appreciate your feedback on restaurant options at the Beach Club. Your feedback is invaluable to us, and we will certainly take your comments into consideration as we continuously strive to enhance our offerings. We look forward to hosting you once again and providing another enjoyable experience. Warm Regards, Daniel A. Hostettler, President and Chief Executive Officer

4/10 Médiocre

Anthony

Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Disappointed and SERIOUSLY Overpriced
This place is SERIOUSLY overpriced. Not only is there a $60/day "resort charge" there is no parking other than their overpriced $59 daily valet and parking. This charge was never disclosed to us. We stayed 4 nights and paid about $3,000 for the stay and had a hotel bill of over $2,000 when we checked out. $5,000 for 4 days. What a total rip off! The property is a bit run down too.
Séjour de 4 nuits en décembre 2023
Réponse de Daniel A. Hostettler, President and CEO le 16 mai 2024
Dear Mr. Grove,Thank you for sharing your feedback on your recent stay at The Boca Raton. We regret to hear that you found the pricing and additional charges to be unsatisfactory. Our goal is to provide transparency with all charges, and we strive to ensure that information about our resort fee and valet parking is readily available, including on our website's FAQs. We apologize if this information was not made clear to you prior to your arrival and for any inconvenience this may have caused. We also regret to hear that you found the property to be in need of enhancements. We take pride in maintaining our facilities to the highest standards and will share your feedback with our maintenance team to address any areas that may need attention. Your comments are valuable to us, and we will review our communication processes to better inform our guests of all fees and services. We appreciate your understanding and hope to have the opportunity to welcome you back for an improved experience in the future. Warm Regards, Daniel A. Hostettler, President and Chief Executive Officer

2/10 Horrible

Darryl

Séjour de 4 nuits en décembre 2023
Réponse de Daniel A. Hostettler, President and CEO le 16 mai 2024
Dear Mr. Berkowitz,Thank you for sharing your feedback on your recent stay at The Boca Raton. We regret to learn that your experience with us did not meet your expectations and extend our sincere apologies for any inconvenience caused. We would be very glad to hear more about your experience so we may address your concerns promptly, so please feel free to reach out to our direct line for immediate assistance. Please request to be directed to our Quality Assurance team. Warm Regards, Daniel A. Hostettler, President and Chief Executive Officer

2/10 Horrible

Sara

Séjour de 1 nuit en décembre 2023

10/10 Excellent

Jeffrey

Séjour de 4 nuits en décembre 2023
Réponse de Daniel A. Hostettler, President and CEO le 16 mai 2024
Dear Mr. Tusche,Thank you for sharing your feedback on your recent stay at The Boca Raton. We are very glad to know you were pleased with your overall stay. We look forward to hosting you once again and continuing to meet your expectations. Warm Regards,Daniel A. Hostettler, President and Chief Executive Officer

10/10 Excellent

Lucas Guido

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 7 nuits en décembre 2023
Réponse de Shona le 19 déc. 2023
Dear Mr. Osellame,Thank you for sharing your feedback on your recent stay at The Boca Raton. We are very glad to know you were pleased with your overall stay. We look forward to hosting you once again and continuing to meet your expectations. Warm Regards,Daniel A. Hostettler, President and Chief Executive Officer

10/10 Excellent

James

Les points forts : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
Séjour de 2 nuits en décembre 2023
Réponse de Daniel A. Hostettler, President and CEO le 16 mai 2024
Dear Mr. Rappaport,Thank you for sharing your feedback on your recent stay at The Boca Raton. We are very glad to know you were pleased with your overall stay. We look forward to hosting you once again and continuing to meet your expectations. Warm Regards,Daniel A. Hostettler, President and Chief Executive Officer

10/10 Excellent

Jiean Carlo

Séjour de 1 nuit en décembre 2023
Réponse de Shona le 15 déc. 2023
Dear Mr. Laxamana,Thank you for sharing your feedback on your recent stay at The Boca Raton. We are very glad to know you were pleased with your overall stay. We look forward to hosting you once again and continuing to meet your expectations. Warm Regards,Daniel A. Hostettler, President and Chief Executive Officer

10/10 Excellent

Geert

Séjour de 2 nuits en décembre 2023
Réponse de Daniel A. Hostettler, President and CEO le 16 mai 2024
Dear Mr. Kersten,Thank you for sharing your feedback on your recent stay at The Boca Raton. We are very glad to know you were pleased with your overall stay. We look forward to hosting you once again and continuing to meet your expectations. Warm Regards,Daniel A. Hostettler, President and Chief Executive Officer

10/10 Excellent

Kimberly

Séjour de 2 nuits en décembre 2023
Réponse de Daniel A. Hostettler, President and CEO le 16 mai 2024
Dear Ms. DeLuca,Thank you for sharing your feedback on your recent stay at The Boca Raton. We are very glad to know you were pleased with your overall stay. We look forward to hosting you once again and continuing to meet your expectations. Warm Regards,Daniel A. Hostettler, President and Chief Executive Officer

10/10 Excellent

Thiago

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en décembre 2023
Réponse de Daniel A. Hostettler, President and CEO le 16 mai 2024
Dear Mr. Omati,Thank you for sharing your feedback on your recent stay at The Boca Raton. We are very glad to know you were pleased with your overall stay. We look forward to hosting you once again and continuing to meet your expectations. Warm Regards,Daniel A. Hostettler, President and Chief Executive Officer

10/10 Excellent

Cindy

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 2 nuits en décembre 2023

10/10 Excellent

Birgit

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en décembre 2023
Réponse de Shona le 5 déc. 2023
Dear Ms. Ihmann,Thank you for sharing your feedback on your recent stay at The Boca Raton. We are very glad to know you were pleased with your overall stay. We look forward to hosting you once again and continuing to meet your expectations. Warm Regards,Daniel A. Hostettler, President and Chief Executive Officer

10/10 Excellent

Francis

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 3 nuits en novembre 2023
Réponse de Shona le 28 nov. 2023
Dear Mr. Strenger,Thank you for sharing your feedback on your recent stay at The Boca Raton. We are very glad to know you were pleased with your overall stay. We look forward to hosting you once again and continuing to meet your expectations. Warm Regards,Daniel A. Hostettler, President and Chief Executive Officer

10/10 Excellent

Vladislav

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
great
Séjour de 3 nuits en novembre 2023
Réponse de Shona le 23 nov. 2023
Dear Mr. Kaganovsky,Thank you for sharing your feedback on your recent stay at The Boca Raton. We are very glad to know you were pleased with your overall stay. We look forward to hosting you once again and continuing to meet your expectations. Warm Regards,Daniel A. Hostettler, President and Chief Executive Officer

10/10 Excellent

Carolyn

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 4 nuits en novembre 2023
Réponse de Daniel A. Hostettler, President and CEO le 16 mai 2024
Dear Ms. Sperling,Thank you for sharing your feedback on your recent stay at The Boca Raton. We are very glad to know you were pleased with your overall stay. We look forward to hosting you once again and continuing to meet your expectations. Warm Regards,Daniel A. Hostettler, President and Chief Executive Officer

10/10 Excellent

Elizabeth

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Service by all was great. They offered free shuttle service to get u around and into boca. Unfortunately the food was sub par and very expensive.
Séjour de 6 nuits en novembre 2023
Réponse de Shona le 20 nov. 2023
Dear Ms. Badigian,Thank you for sharing your feedback on your recent stay at The Boca Raton. We are very glad to know you were pleased with your overall stay, and that our team provided 5-star service throughout your visit. However, we regret that your dining experiences across the resort did not leave the same impression. We appreciate your honest feedback and will ensure that your comments are shared with our team so that improvements may be implemented. We look forward to hosting you once again and providing a stay that exceeds your expectations. Warm Regards,Daniel A. Hostettler, President and Chief Executive Officer

10/10 Excellent

Lydia

Séjour de 1 nuit en octobre 2023
Réponse de Daniel A. Hostettler, President and CEO le 16 mai 2024
Dear Ms. Lyons,Thank you for sharing your feedback on your recent stay at The Boca Raton. We are very glad to know you were pleased with your overall stay. We look forward to hosting you once again and continuing to meet your expectations. Warm Regards,Daniel A. Hostettler, President and Chief Executive Officer

10/10 Excellent

Susana

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en octobre 2023
Réponse de Daniel A. Hostettler, President and CEO le 16 mai 2024
Dear Ms. Suarez,Thank you for sharing your feedback on your recent stay at The Boca Raton. We are very glad to know you were pleased with your overall stay. We look forward to hosting you once again and continuing to meet your expectations. Warm Regards,Daniel A. Hostettler, President and Chief Executive Officer

10/10 Excellent

Amanda, richmond hill

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This hotel absolutely exceeded our expectations. It’s a gem situated in Boca. Our 8 and 5 year old had the best time!! The restaurants were all amazing but nothing beats the staff and their eagerness to make your stays exceptional. We will definitely be back in the near future.
Séjour de 3 nuits en septembre 2023
Réponse de Shona le 17 oct. 2023
Dear Ms. Garcia, Thank you for sharing your feedback on your recent stay at The Boca Raton. We are very glad to know that your entire family had a wonderful stay, and we are proud to learn that our team provided 5-star service throughout your visit. Your kind comments are sincerely appreciated, and we look forward to welcoming you and yours back for another exceptional experience.Warm Regards,Daniel A. Hostettler, President and Chief Executive Officer