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Avis sur SureStay Hotel By Best Western Blackwell

2.5 out of 5
SureStay Hotel By Best Western Blackwell
4545 W White Avenue, Blackwell, OK

Avis

9,0

Merveilleux

Note des voyageurs de 10 (Excellent), d’après 598 avis sur 963." "
Note des voyageurs de 8 (Bien), d’après 246 avis sur 963." "
Note des voyageurs de 6 (Satisfaisant), d’après 62 avis sur 963." "
Note des voyageurs de 4 (Médiocre), d’après 33 avis sur 963." "
Note des voyageurs de 2 (Horrible), d’après 24 avis sur 963." "

9,2/10

Propreté

9,2/10

Personnel et service

8,4/10

Équipements

9,0/10

Infrastructures et conditions de l’hébergement

8,4/10

Écoresponsabilité

Avis

10/10 Excellent

Kathy

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mai 2024
Réponse de JAIME le 22 mai 2024
Hello Kathy, thank you for your great and honest feedback. We hope to see you again real soon. Have a safe and happy return home. God Bless

10/10 Excellent

Robert M

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I didn't get to stay an extra night is what I didn't like. We had to go home. Lol really wasn't anything I didnt like. The beds were comfortable and the shower was hot and had some pressure to it. Very clean place. I well stay again and priced perfect!!!
Séjour de 2 nuits en mai 2024
Réponse de JAIME le 20 mai 2024
Hello Robert, thank you for your great and honest feedback. We hope to see you again real soon, and have a safe and happy return back home. God Bless

10/10 Excellent

Jackie L

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Great!
Séjour de 1 nuit en mai 2024
Réponse de JAIME le 14 mai 2024
Hello Jackie, thank you for your honest and great feedback. We hope to see you back on our property real soon. We hope you have a safe and happy return home. God Bless

10/10 Excellent

Patti

Les points forts : Propreté, personnel et service, équipements
nice staff , clean room hot breakfasr
Séjour de 1 nuit en mai 2024
Réponse de Toshia le 7 mai 2024
Thank you for honest feedback!

10/10 Excellent

Cindy

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nice quick stay
Séjour de 1 nuit en mai 2024
Réponse de JAIME le 6 mai 2024
Hello Cindy, thank you for your honest and great feedback. We hope to see you again real soon. Have a safe and happy return home. God Bless

10/10 Excellent

Diane

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2024
Réponse de JAIME le 28 avr. 2024
Hello Diane, thank you for your great and honest feedback. We hope to host you again on your next return with us. Hope you have a safe and happy return home. God Bless

10/10 Excellent

James

Séjour de 1 nuit en avril 2024
Réponse de JAIME le 14 mai 2024
Hello James , thank you for your great and honest feedback. We hope to host you again on your next return with us. Have a safe and happy return home. God Bless you always.

10/10 Excellent

Cindy, Norman

Séjour de 1 nuit en avril 2024
Réponse de JAIME le 14 mai 2024
Hello Cindy, thank you for your great and honest feedback. We hope to see you again real soon. Have a safe and happy return back home and God Bless you always.

10/10 Excellent

Steven

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Wonderful and helpful staff. Rooms are very clean! Good breakfast.
Séjour de 1 nuit en avril 2024
Réponse de Robert le 22 avr. 2024
Hi Steven, Your words have brightened our day! We put a lot of effort into providing comfortable accommodation and excellent customer care. Appreciate you taking the time to notice our efforts and for letting us know how much you enjoyed your visit. We value your feedback and look forward to seeing you again.Robert Metcalf,GM

10/10 Excellent

Jonathan

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The pool heater was not working; however, they were able to offer the pool at another hotel across the street.
Séjour de 1 nuit en avril 2024
Réponse de Robert le 18 avr. 2024
Hi Jonathan, Your words have brightened our day! We put a lot of effort into providing comfortable accommodation and excellent customer care. Appreciate you taking the time to notice our efforts and for letting us know how much you enjoyed your visit. We value your feedback and look forward to seeing you again.Robert Metcalf,GM

10/10 Excellent

Michael

Voyage en famille
Cookies greeted us at the check-in!
Séjour de 1 nuit en avril 2024
Réponse de JAIME le 14 avr. 2024
Hello Michael, thank you for your great and honest feedback on our property. We hope to host you again on your next return with us. Have a safe and happy travels always. God Bless

6/10 Satisfaisant

Julie

Voyage en famille
Les points forts : Propreté
We were there 3 nights. The coffee was completely undrinkable, so I had to drive to bring coffee back. The position of the sun this time of year caused a blinding glare off the floor into the breakfast room, so no one could sit facing the entrance. A rug or curtain would have made it tolerable. Staff did their jobs OK, but seemed generally unenthusiastic about being there.
Séjour de 3 nuits en avril 2024
Réponse de JAIME le 13 avr. 2024
Hello Julie, we truly apologize for any issues you endured while at your stay with us. We will be forwarding all your comments to our office leadership team for immediate review and follow up.

10/10 Excellent

John, Maple Grove

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Mexican restaurant next door.
Séjour de 1 nuit en avril 2024
Réponse de Robert le 10 avr. 2024
Hi John, Your words have brightened our day! We put a lot of effort into providing comfortable accommodation and excellent customer care. Appreciate you taking the time to notice our efforts and for letting us know how much you enjoyed your visit. We value your feedback and look forward to seeing you again.Robert Metcalf,GM

10/10 Excellent

Kimberly

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
It did the trick for the nite
Séjour de 1 nuit en avril 2024
Réponse de Robert le 8 avr. 2024
Hi Kimberly, Your words have brightened our day! We put a lot of effort into providing comfortable accommodation and excellent customer care. Appreciate you taking the time to notice our efforts and for letting us know how much you enjoyed your visit. We value your feedback and look forward to seeing you again.Robert Metcalf,GM

8/10 Bien

Scott

Les points forts : Personnel et service
Séjour de 1 nuit en avril 2024
Réponse de Robert le 8 avr. 2024
Hi Scott, Your words have brightened our day! We put a lot of effort into providing comfortable accommodation and excellent customer care. Appreciate you taking the time to notice our efforts and for letting us know how much you enjoyed your visit. We value your feedback and look forward to seeing you again.Robert Metcalf,GM

10/10 Excellent

Tara Lynn

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mars 2024
Réponse de Toshia le 31 mars 2024
Thank you for your stay! See you next time!

10/10 Excellent

Carolyn

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Super easy access to freeway. Multiple walkable restaurants. Friendly people. Full breakfast. Spotlessly clean. Top pillows!
Séjour de 1 nuit en mars 2024
Réponse de Robert le 28 mars 2024
Hi Carolyn, Your words have brightened our day! We put a lot of effort into providing comfortable accommodation and excellent customer care. Appreciate you taking the time to notice our efforts and for letting us know how much you enjoyed your visit. We value your feedback and look forward to seeing you again.Robert Metcalf,GM

10/10 Excellent

pamela

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
We love the pet-friendly attitude of this hotel. We always stay here when passing this way.
Séjour de 1 nuit en mars 2024
Réponse de Robert le 28 mars 2024
Hi Pamela, Your words have brightened our day! We put a lot of effort into providing comfortable accommodation and excellent customer care. Appreciate you taking the time to notice our efforts and for letting us know how much you enjoyed your visit. We value your feedback and look forward to seeing you again.Robert Metcalf,GM

10/10 Excellent

David

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Séjour de 2 nuits en mars 2024
Réponse de Robert le 18 mars 2024
Hi David, Your words have brightened our day! We put a lot of effort into providing comfortable accommodation and excellent customer care. Appreciate you taking the time to notice our efforts and for letting us know how much you enjoyed your visit. We value your feedback and look forward to seeing you again.Robert Metcalf,GM

8/10 Bien

Gene

Voyage avec des animaux de compagnie
Les points forts : Propreté et personnel et service
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
Pleasant check in. Convenient room location overall quiet spot for me and dog companion. Dispensery next door produces a great deal of pot / weed odor. The Tv didn’t work nor could I flush the toilet without lifting the back lid. Why build a hotel next to a major highway installing single pane windows? Although the room was 1990s dated, it was cleaned very well. 👍
Séjour de 1 nuit en mars 2024
Réponse de Robert le 16 mars 2024
Hi Gene, Your words have brightened our day! We put a lot of effort into providing comfortable accommodation and excellent customer care. Appreciate you taking the time to notice our efforts and for letting us know how much you enjoyed your visit. We value your feedback and look forward to seeing you again.Robert Metcalf,GM

10/10 Excellent

Keith

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Clean & Quiet.
Séjour de 1 nuit en mars 2024
Réponse de Toshia le 12 mars 2024
Thank you for your honest feedback! Come back see us soon!

10/10 Excellent

Kent

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Enjoyed the easy check in, fresh cookies when we arrived & nice comfy bed & pillows
Séjour de 1 nuit en mars 2024
Réponse de Toshia le 12 mars 2024
Thank you for your feedback! Come back see us soon!

10/10 Excellent

Darrell

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We accidently left a car key fob in our room and they called us the same morning and set it aside so that we could pick it up the next week on our way home.
Séjour de 1 nuit en février 2024
Réponse de JAIME le 26 févr. 2024
Hello Darrell, thank you for your great and honest feedback. We hope to host you again on your next return with us. Safe travel and God Bless you always.

10/10 Excellent

diane

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
This is the second time I have stayed here and will return again. The staff is incredibly friendly and the hotel is absolutely wonderful.
Séjour de 2 nuits en février 2024
Réponse de JAIME le 27 févr. 2024
Hello Diane, thank you for your great and honest feedback you gave our Surestay property. We hope to host you again on your next return with us. Happy travels always and God Bless.

8/10 Bien

Sharon

Les points forts : Propreté et personnel et service
Bed not as comfortable as we usually get with this hotel chain. Great front desk service. Much preferred the sausage gravy they used to serve for breakfast as well. Overall, happy with the stay for the price.
Séjour de 1 nuit en février 2024
Réponse de JAIME le 22 févr. 2024
Hello Sharon, thank you for your great and honest feedback. We hope to host you again on your next return with us. Happy travels and God Bless.

8/10 Bien

Lorraine

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Had a enjoyable stay,only overnite, but will be a longer stay next trip
Séjour de 1 nuit en février 2024
Réponse de Toshia le 20 févr. 2024
Thank you for your business! See you next time!

10/10 Excellent

Holly

Les points forts : Propreté, personnel et service, confort de la chambre
Séjour de 1 nuit en février 2024
Réponse de Toshia le 18 févr. 2024
Thanks for staying with us! Come back and see us!

10/10 Excellent

Mari

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
My Go To
This is my go to when I travel to my daughter's in Texas. It's always clean, the staff are always friendly and hlepful abd it has gas and restaurants nearby. Ive tried other hotels in the area and found them to be subpar compared to this Sure Stay.
Séjour de 1 nuit en février 2024
Réponse de Toshia le 17 févr. 2024
Thank you for your honest feedback! Come back and see us soon!

10/10 Excellent

David

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Clean safe comfortable stay.
Séjour de 2 nuits en février 2024
Réponse de Toshia le 14 févr. 2024
Thank you for your honest feedback! Come back see us soon!

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en février 2024
Réponse de JAIME le 13 févr. 2024
Hello, thank you for your great and honest feedback. We hope to host you again on your next return with us. Have a safe travel and God Bless you always.

10/10 Excellent

Janet

Voyage en famille, Voyage d’affaires, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
It’s nice and quiet
Séjour de 1 nuit en février 2024
Réponse de JAIME le 13 févr. 2024
Hello Janet, thank you for your great and honest feedback. We thank you always for your business. Safe travels and God Bless.

10/10 Excellent

Marion

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This was my third one week stay at the hotel over the last year and a half. That speaks for itself. The rooms are large, clean and well maintained. The staff are super - friendly, helpful and efficient. The full breakfast is great and the fresh baked cookies every night were a great treat. Have absolutely no complaints! Would definitely recommend this hotel.
Séjour de 6 nuits en février 2024
Réponse de JAIME le 11 févr. 2024
Hello Marion, thank you for your great and honest feedback. We hope to host you again on your next return with us. We thank you for your business, safe travels and God Bless.

10/10 Excellent

Dennis

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Everything was good about our stay. Staff was great.
Séjour de 1 nuit en février 2024
Réponse de JAIME le 5 févr. 2024
Hello Dennis, thank you for your honest feedback We hope to host you again on your next return to our property. Safe travels and God Bless you always.

4/10 Médiocre

Kris

Les points faibles : Personnel et service
Séjour de 1 nuit en janvier 2024
Réponse de JAIME le 2 févr. 2024
Hello Kris, we truly apologize for any issues you endured while at your stay with us. We will be forwarding all your honest comments to our management department team for immediate follow up. We thank you always for your business. God Bless you always.

10/10 Excellent

Greg

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Blackwell OK
Welcoming entry and checkin by staff. Lovely off road setting with easy access to the highway and several places to eat nearby.
Séjour de 1 nuit en janvier 2024
Réponse de JAIME le 30 janv. 2024
Hello Blackwell OK, thank you for your great feedback, and we thank you always for your business. Safe travels and God Bless.

10/10 Excellent

Gretchen

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Good place to spend the night
Nice place to stay. Everything worked well and the staff were friendly.
Séjour de 1 nuit en janvier 2024
Réponse de JAIME le 30 janv. 2024
Hello Gretchen, thank you for your great and honest feedback you gave our property. We hope to host you again on your next return to Blackwell city. We thank you always for your business and safe travels. God Bless.

4/10 Médiocre

Jane

Voyage avec des animaux de compagnie, Voyage en couple
Les points forts : Personnel et service
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
We have pets. I feel that we were given the shabbiness of rooms because of this. There were holes in the carpet in various areas and the carpet was all torn away from the front door and bathroom door. The tile in the bathroom already had hair on it when we arrived. Both bed skirts were torn and hanging on the floor. Out pets are not destructive and we brought our dogs crate when we were out of the room
Séjour de 1 nuit en janvier 2024
Réponse de Robert le 28 janv. 2024
Dear Jane, Thank you for taking the time to share your experience. We're sorry to hear that your recent visit wasn't up to your expectations. I will over your review with the staff and they are working to make sure the next time you stay with us we will meet your expectations.Robert MetcalfGM

10/10 Excellent

Wendy

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Nice and quiet stay! Lots to choose from at the breakfast
Séjour de 1 nuit en janvier 2024
Réponse de JAIME le 26 janv. 2024
Hello Wendy , thank you for your great and honest comments on our property. We thank you for your business and safe travels always. God Bless

10/10 Excellent

David W.

Séjour de 1 nuit en janvier 2024
Réponse de Toshia le 21 mars 2024
Thank you for your stay! Come back and see us soon!

8/10 Bien

Ashley

Voyage en famille avec de jeunes enfants
Les points forts : Propreté et personnel et service
Hotel is located right on the turnpike, so very convenient. It was priced much cheaper than hotels in nearby Ponca City the weekend of a wrestling tournament. The guy who checked us in was very friendly, even at 10pm. Pool was heated, but small and the pool room was frigid. Breakfast was awesome compared to many free hotel breakfasts, especially for a budget hotel.
Séjour de 1 nuit en janvier 2024
Réponse de Toshia le 24 janv. 2024
Thanks for the feedback! Come back and see us!

8/10 Bien

Melissa

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Comfortable room, friendly staff, quiet and convenient location with a free full breakfast.
Séjour de 1 nuit en janvier 2024
Réponse de Toshia le 23 janv. 2024
Hello Melissa, thank you for your great and honest feedback

4/10 Médiocre

Rena

Voyage en famille
Les points forts : Propreté
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
The room was clean. But without water coming out of the faucets made it hard to ever go back.
Séjour de 1 nuit en janvier 2024
Réponse de JAIME le 18 janv. 2024
Hello Rena, we truly apologize for any issues you endured while at your stay with us. With the artic freeze that arrive that day our main water line frozed up and had no water for a couple of hours. All was done and fix the next morning. We will be forwarding all your great comments to our management department team for immediate follow up and review. We thank you always for your business, Safe travels and great blessings.

10/10 Excellent

Lyle

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en décembre 2023
Réponse de JAIME le 15 janv. 2024
Hello Lyle, thank you for your great and honest feedback.We thank you always for your business.

10/10 Excellent

Karla

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en décembre 2023
Réponse de JAIME le 15 janv. 2024
Hello Karla, thank you for your great comments on our property. We thank you always for your business and safe travels. God Bless.

10/10 Excellent

Cedric

Séjour de 1 nuit en janvier 2024
Réponse de Toshia le 23 janv. 2024
Thanks for staying with us! Come back and see us!

10/10 Excellent

Gary L

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en décembre 2023
Réponse de JAIME le 15 janv. 2024
Hello Gary, thank you for your great comments. We thank you always for your business, and hope to see you again real soon. Safe travels and God Bless.

10/10 Excellent

Debra

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en décembre 2023
Réponse de JAIME le 6 janv. 2024
Hello Debra, thank you for your great and honest feedback. We hope host you again on your next return and we thank you for your great business. Safe travels and God Bless.

10/10 Excellent

Diana

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en décembre 2023
Réponse de JAIME le 31 déc. 2023
Hello Diana, thank you for your great and honest comments. We hope to host you again on your next return. Safe travels always and God Bless.

4/10 Médiocre

Angela, Lincoln

Voyage en famille avec de jeunes enfants, Voyage avec des animaux de compagnie
Les points forts : Propreté
Les points faibles : Infrastructures et conditions de l’hébergement
This place was quite a disappointment based on the high ratings and reviews we had read. Our room had no toilet paper roll holder, a towel bar coming out of the wall, a smoke detector hanging out of the ceiling, and a door that hung on loose hinges which got stuck on the rubber threshold causing it to not open properly. The room was very noisy due to loud fridge, heater, and toilet. They won’t program the room card keys to open the outside doors of the hotel or even the pool room. You have to ask a staff person just to use the hotel facilities. The staff were friendly and personable, but not what I would call professional. The breakfast was what you would expect with some hot, savory options available, but limited juice and fruit options, and no decaf. I should mention we were traveling with our dog, so perhaps they put us in a terrible room for that reason and the rest of the place is nicer. Either way, we won’t be returning.
Réponse de JAIME le 31 déc. 2023
Dear Angela, we truly apologize for any issues you have endured while at your stay with us. We will be forwarding all your honest comments to our management department office team for immediate follow up and review. Safe travels always and God Bless

8/10 Bien

Anna

Les points forts : Propreté et personnel et service
Séjour de 1 nuit en décembre 2023
Réponse de JAIME le 31 déc. 2023
Hello Anna, thank you for the great review you gave our property. We thank you always for your business . Safe travels and God Bless.