Extérieur
Vérifier la disponibilité

Avis sur Sleep Inn & Suites Blackwell I-35

2.5 out of 5
Sleep Inn & Suites Blackwell I-35
4530 West White Avenue, Blackwell, OK

Avis

8,8

Excellent

Note des voyageurs de 10 (Excellent), d’après 208 avis sur 376." "
Note des voyageurs de 8 (Bien), d’après 110 avis sur 376." "
Note des voyageurs de 6 (Satisfaisant), d’après 34 avis sur 376." "
Note des voyageurs de 4 (Médiocre), d’après 11 avis sur 376." "
Note des voyageurs de 2 (Horrible), d’après 13 avis sur 376." "

8,8/10

Propreté

9,0/10

Personnel et service

7,8/10

Équipements

8,8/10

Infrastructures et conditions de l’hébergement

8,0/10

Écoresponsabilité

Avis

10/10 Excellent

Anthony

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
it was great ill be back
Séjour de 1 nuit en avril 2024

10/10 Excellent

Helen

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The property was clean and well lighted.
Séjour de 1 nuit en avril 2024
Réponse de M le 19 avr. 2024
Dear Helen,Thank you so much for your exceptional rating. We are glad we could win your trust and provide you with the best. It is pleasing to know that our efforts to maintain a clean and welcoming environment were noticeable during your stay. We enjoyed catering to your needs as much as you enjoyed your stay and hope to enhance this experience further. We are indeed looking forward to your next visit. See you soon!Best regards,Management Team

10/10 Excellent

LaTeresa

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mars 2024
Réponse de M le 19 avr. 2024
Dear LaTeresa,Thank you for taking the time to rate us so highly! We are thrilled to hear that you enjoyed your stay with us and that we met your expectations. We strive to provide exceptional service and amenities to all our guests, and we are delighted that we could do so for you. We hope to welcome you back in the future for another outstanding stay. Best regards,Management Team

4/10 Médiocre

James

Voyage en famille
Les points faibles : Propreté
The hotel appeared clean initially but unfortunately a live bed bug was found on the pillow in my daughter’s bed. We took the bug to the front desk and requested a new room on a different floor which we were given by an apologetic employee. During the night a hotel employee knocked on our door at 1:30am asking if everything was ok. Apparently they had received a call saying someone was locked in the room. Unfortunately we got very little sleep during our stay.
Séjour de 1 nuit en mars 2024
Réponse de M le 19 avr. 2024
Dear James,We are sorry that you had a substandard experience at our hotel. We assure you that we will investigate our facilities and service, take the necessary measures, and make the right changes to prioritize our guests' satisfaction and comfort. We take reports of pests very seriously and taking a cue from your review, we will make sure to investigate our rooms for any kind of bugs and ensure to get the rooms pest controlled again. Allow us to convince you that what you experience is a rare instance. On that note, we request you give us another chance to rectify our errors and earn your trust!Sincerely,Management Team

10/10 Excellent

Jill

Voyage avec des animaux de compagnie
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Staff was extremely nice and professional!
Séjour de 1 nuit en février 2024
Réponse de M le 21 févr. 2024
Dear Jill,It warms our hearts to see that your recent stay with us was delightful. Our entire staff, thank you for your generous rating and such lovely feedback. We are thrilled to know that you loved our friendly services. We will keep up the high hospitality standards and make your future stays even more pleasant. It is a great pleasure to host a valuable guest like you. We want to thank you for your business and we look forward to seeing you soon.Best regards, The Management Team

10/10 Excellent

Tim

Séjour de 1 nuit en février 2024
Réponse de M le 19 avr. 2024
Dear Tim,Thank you for taking the time to rate us so highly! We are thrilled to hear that you enjoyed your stay with us and that we met your expectations. We strive to provide exceptional service and amenities to all our guests, and we are delighted that we could do so for you. We hope to welcome you back in the future for another outstanding stay. Best regards,Management Team

6/10 Satisfaisant

Christopher

Voyage d’affaires
Les points faibles : Équipements
The room was nice and beds were comfortable. My only complaint is the breakfast wasnt up to standards of other sleep inns
Séjour de 1 nuit en janvier 2024
Réponse de M le 21 févr. 2024
Dear Christopher,Your feedback is very valuable to us and we appreciate your generous ratings for our hospitality standards. We are extremely delighted to know you loved your stay with us and that we were able to exceed your expectations. Regarding the breakfast, we will certainly try our best to improve the quality of our services. We hope you choose to stay with us again in the future. Thank you for your business and we look forward to seeing you soon.Sincerely, The Management Team

4/10 Médiocre

Jaclyn

Voyage en famille
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
This looked much nicer in the pictures. The staff was super nice. The pull out couch was dirty, things under it and on the back of it. The smell of the skunk weed all night was almost unbearable.
Séjour de 1 nuit en janvier 2024
Réponse de M le 21 févr. 2024
Dear Jaclyn,Thank you for sharing your experience and we are so sorry to hear that your most recent stay with us did not meet your expectations. Our primary goal is to provide all guests with an enjoyable experience. It has always been our priority to keep the property clean and top-notch. Going forward we will strive to adopt the best hygiene standards possible. On that note, we hope you will choose to stay with us again in the future, so we can serve you even better.Sincerely, The Management Team

10/10 Excellent

Stacy

Voyage d’affaires
Les points forts : Personnel et service
Had truck parking and there was a restaurant in walking distance that was phenomenal! Had onsite laundry and the desk clerk even had change That is important for someone traveling with a trailer and not wanting to drive to dinner or around to get change.
Séjour de 1 nuit en janvier 2024
Réponse de M le 21 févr. 2024
Dear Stacy,It warms our hearts to see that your recent stay with us was delightful. Our entire staff, thank you for your generous rating and such lovely feedback. We are thrilled to know that you loved our friendly services, convenient locations, and comfortable accommodations. We will keep up the high hospitality standards and make your future stays even more pleasant. It is a great pleasure to host a valuable guest like you. We want to thank you for your business and we look forward to seeing you soon.Best regards, The Management Team

10/10 Excellent

Oviedo

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Excellent
Séjour de 1 nuit en janvier 2024
Réponse de M le 25 janv. 2024
Dear Oviedo,Thank you for giving us a perfect rating and we appreciate your positive feedback about our hotel. Our entire staff enjoyed catering to your needs as much as you enjoyed your stay. Thank you for your valuable business and we look forward to hosting you again in the soonest time!Best Regards,Management Team

6/10 Satisfaisant

Chris

Voyage d’affaires
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Les points faibles : Personnel et service
We travel the entire lower 48 for our business and we always stay here when we go through Blackwell. It’s always been a wonderful experience especially for the price, except this last visit. We checked in later than we usually do. First there was no staff at the front desk. I could hear her working in the kitchen area. I rang the bell. Waited. No one coming. I rang the bell at least 4 more times. After 15 minutes, I walked toward the kitchen and called out for help. Apparently I was a bother because the employee seemed to be very annoyed that I was disrupting her other duties. Didn’t appreciate being greeted the way I was greeted. Not sure we will be back to this particular hotel
Séjour de 1 nuit en janvier 2024
Réponse de M le 25 janv. 2024
Dear Chris,Thank you for sharing your feedback, and we appreciate your continued loyalty. We apologize for the inconvenience during your recent stay. Rest assured, we'll address the issues you've mentioned to ensure a smoother check-in process in the future. We value your business and hope to have another opportunity to provide you with the exceptional service you've come to expect.Sincerely,Management Team

8/10 Bien

Tracy

Séjour de 2 nuits en janvier 2024
Réponse de M le 18 janv. 2024
Dear Tracy,It is so pleasing to see that your recent stay at our property was up to the mark. On behalf of our entire staff, thank you so much for your generous ratings. We take pride in catering to the requirements of valued guests like you, and we are really glad to have exceeded your expectations. Having said that, we want to thank you for your business, and we will ensure your future stays are even more pleasant. See you soon!Best Regards,Management Team

6/10 Satisfaisant

darlene

Voyage en famille
Les points faibles : Infrastructures et conditions de l’hébergement
stay across the stree...good breakfast and pool
it was just ok.....carpet, paint and bth need updating. Security big issue lock on "outside" door was broken so anyone could come in at any time. Breakfast not as listed...very limited and coffee and juice machines broken. No eggs, meat, fruit, etc.
Séjour de 1 nuit en janvier 2024
Réponse de M le 18 janv. 2024
Dear Darlene,Thank you for sharing your feedback with us. We apologize for the inconvenience you experienced. We're addressing the maintenance issues immediately and enhancing security measures. Our team is also working to improve breakfast offerings. We appreciate your input and hope to welcome you back for a more enjoyable stay.Sincerely,Management Team

8/10 Bien

Connie

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great Brand
This was the second sleep in we stayed at on a road trip. This brand did not disappoint . I had my small pups with me and loved the cleanliness, updated decor, and complimentary breakfast. It had two waffle makers. One was the regularand the other 4 individual ones made together. I loved how easy it was to hop off and on I-35 with food options around.
Séjour de 1 nuit en décembre 2023
Réponse de M le 11 janv. 2024
Dear Connie,Thank you for giving us a perfect rating and we appreciate your positive feedback about our hotel. Our entire staff enjoyed catering to your needs as much as you enjoyed your stay. Thank you for your valuable business and we look forward to hosting you again in the soonest time!Best Regards,Management Team

8/10 Bien

Robert

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
What I didn't like was having to listen to the clerks politics while checking in.
Séjour de 1 nuit en décembre 2023
Réponse de M le 28 déc. 2023
Dear Robert,Your feedback is very valuable to us, and we really appreciate your generous ratings for our hospitality standards. We are extremely delighted to know you loved your stay with us and that we were able to exceed your expectations. We have noted your feedback in regard to the check-in and we will certainly communicate your concerns to our top ownership. We hope you choose to stay with us again in the future. Thank you for your business and we look forward to seeing you soon.Best Regards,Management Team

2/10 Horrible

Tracey

Voyage en famille
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Will Not Stay There Againn
Got in late. Staff was not very friendly and told us where our room was. But it was completely on the other end of the hotel than what was said. The comforters were dirty, and there was something pretty gross and chunky looking on the throw blanket (picture below). Brown stains all over some of the pillowcases. One bed had four pillows. The other had three pillows. The TV remote did not work and the DIRECTV was not even hooked up so we had to mess with that late at night. No ice bag for the ice bucket. Was basically only carbs and not very desirable. Basically the hotel just kind of grossed us out. Was not awful, just not great. We definitely would not stay there again.
Séjour de 1 nuit en décembre 2023
Réponse de M le 28 déc. 2023
Dear Tracey,We are extremely disheartened to see such low ratings from you. Please accept our sincere apologies for your recent stay with us was not up to the mark. We are taking gradual steps to upgrade our property and enhance our quality services, and if given another chance, we will see to it that your future visits are completely satisfactory. Please stay assured that all necessary steps will be taken to ensure no other guest experiences what you did. We really regret the inconvenience, and we sincerely ask for another chance to serve you better in the future.Sincerely,Management Team

10/10 Excellent

Voyageur vérifié

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 3 nuits en décembre 2023
Réponse de M le 15 déc. 2023
Dear Guest,It is so pleasing to see that your recent stay at our property was up to the mark. On behalf of our entire staff, thank you so much for your generous ratings. We take pride in catering to the requirements of valued guests like you, and we are really glad to have exceeded your expectations. Having said that, we want to thank you for your business, and we will ensure your future stays are even more pleasant. See you soon!Best Regards,Management Team

8/10 Bien

Diane

Voyage en famille, Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The breakfast offered was waffles, biscuits and gravy, fruit and cereal
Séjour de 1 nuit en décembre 2023
Réponse de M le 8 déc. 2023
Dear Diane,Thank you for giving us a perfect rating and we appreciate your positive feedback about our hotel. Our entire staff enjoyed catering to your needs as much as you enjoyed your stay. Thank you for your valuable business and we look forward to hosting you again in the soonest time!Best Regards,Management Team

2/10 Horrible

Melisa

Voyage d’affaires
Les points forts : Personnel et service
Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Yuck
The room was not very clean. Gross brown stuff on the wall. Sheets had stains and the shower had a Busch light can in it when we arrived. No soap was provided. Said they had essentials like toothpaste and they were out of stock.
Séjour de 1 nuit en novembre 2023
Réponse de M le 8 déc. 2023
Dear Melisa,We are really disheartened to know that your recent stay with us was not up to the mark. Please accept our sincere apologies on behalf of everyone for failing to meet your expectations. We have addressed your concerns regarding the cleanliness of our property straight with the housekeeping staff and we will ensure a more stringent approach from here on. What you experienced is inarguably unpleasant and we will see to it that no other guest experiences the same. Having said that, we earnestly ask another chance in the future to host you better with our improved services.Sincerely,Management Team

8/10 Bien

Richard Brenda

Voyage en famille avec de jeunes enfants, Voyage avec des animaux de compagnie
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Close to highway. Quiet rooms.
Séjour de 1 nuit en novembre 2023
Réponse de M le 3 déc. 2023
Dear Richard Brenda,Thank you for giving us a perfect rating and we appreciate your positive feedback about our hotel. Our entire staff enjoyed catering to your needs as much as you enjoyed your stay. Thank you for your valuable business and we look forward to hosting you again in the soonest time!Best Regards,Management Team

10/10 Excellent

Anthony

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great customer service here and very nice rooms for the money…. I stay here often!
Séjour de 1 nuit en novembre 2023
Réponse de M le 3 déc. 2023
Dear Anthony,Thank you for giving us a perfect rating and we appreciate your positive feedback about our hotel. Our entire staff enjoyed catering to your needs as much as you enjoyed your stay. Thank you for your valuable business and we look forward to hosting you again in the soonest time!Best Regards,Management Team

8/10 Bien

Voyageur vérifié

Voyage en famille
Séjour de 1 nuit en novembre 2023
Réponse de M le 23 nov. 2023
Dear Guest,It is so pleasing to see that your recent stay at our property was up to the mark. On behalf of our entire staff, thank you so much for your generous ratings. We take pride in catering to the requirements of valued guests like you, and we are really glad to have exceeded your expectations. Having said that, we want to thank you for your business, and we will ensure your future stays are even more pleasant. See you soon!Best Regards,Management Team

8/10 Bien

Jose

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Not breakfast 😕
Séjour de 3 nuits en novembre 2023
Réponse de M le 23 nov. 2023
Dear Jose,Thank you for giving us a perfect rating and we appreciate your positive feedback about our hotel. Our entire staff enjoyed catering to your needs as much as you enjoyed your stay. Thank you for your valuable business and we look forward to hosting you again in the soonest time!Best Regards,Management Team

10/10 Excellent

Sandi

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en novembre 2023
Réponse de M le 23 nov. 2023
Dear Sandi,It is so pleasing to see that your recent stay at our property was up to the mark. On behalf of our entire staff, thank you so much for your generous ratings. We take pride in catering to the requirements of valued guests like you, and we are really glad to have exceeded your expectations. Having said that, we want to thank you for your business, and we will ensure your future stays are even more pleasant. See you soon!Best Regards,Management Team

8/10 Bien

Richard Brenda

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Good night’s sleep
Sound proof rooms were good. Mattresses in both rooms were uncommon.
Séjour de 1 nuit en novembre 2023
Réponse de M le 23 nov. 2023
Dear Richard Brenda,Thank you for giving us a perfect rating and we appreciate your positive feedback about our hotel. Our entire staff enjoyed catering to your needs as much as you enjoyed your stay. Thank you for your valuable business and we look forward to hosting you again in the soonest time!Best Regards,Management Team

2/10 Horrible

shawna

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en octobre 2023
Réponse de M le 9 nov. 2023
Dear Shawna,We appreciate you taking the time to rate our hospitality standards. It is extremely unpleasing to know that your recent stay with us was not up to the mark. We would appreciate it if you can leave us more elaborate feedback, that way we will be able to better understand your concerns and address them in the right manner. We really value feedback from guests as they help us in bettering our hospitality services. Regardless, on behalf of our entire staff please accept our sincere apologies for we failed to exceed your expectations. Having said that, we earnestly ask for another chance to host you better.Sincerely,Management Team

10/10 Excellent

Barbara

Room was completely refilled after last cleaning, had to go to front desk and get soap and toilet paper.
Séjour de 1 nuit en novembre 2023
Réponse de M le 2 nov. 2023
Dear Barbara,It is so pleasing to see that your recent stay at our property was up to the mark. On behalf of our entire staff, thank you so much for your generous ratings. We take pride in catering to the requirements of valued guests like you, and we are really glad to have exceeded your expectations. Having said that, we want to thank you for your business, and we will ensure your future stays are even more pleasant. See you soon!Best Regards,Management Team

10/10 Excellent

John

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en octobre 2023
Réponse de M le 2 nov. 2023
Dear John,It is so pleasing to see that your recent stay at our property was up to the mark. On behalf of our entire staff, thank you so much for your generous ratings. We take pride in catering to the requirements of valued guests like you, and we are really glad to have exceeded your expectations. Having said that, we want to thank you for your business, and we will ensure your future stays are even more pleasant. See you soon!Best Regards,Management Team

6/10 Satisfaisant

Jose

Séjour de 4 nuits en octobre 2023
Réponse de M le 17 nov. 2023
Dear Jose,Thank you for your feedback. We appreciate your modest ratings, but we have set high standards for hospitality, and we will see to it that your future stays are even more satisfactory. We would appreciate it if you can leave us more elaborate feedback, that way we will be able to better understand your concerns and address them in the right manner. We really value feedback from guests as they help us in bettering our hospitality services. On that note, we hope you will choose to stay with us again in the future.Sincerely,Management Team

10/10 Excellent

bob

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
One night stay
Frint desk staff very nice. Hotel was clean. Bed comfortable. Toliet wasnt totally bolted to the floor so rocked a little when you sat down.
Séjour de 1 nuit en octobre 2023
Réponse de M le 26 oct. 2023
Dear Bob,Thank you for giving us a perfect rating and we appreciate your positive feedback about our hotel. Our entire staff enjoyed catering to your needs as much as you enjoyed your stay. Thank you for your valuable business and we look forward to hosting you again in the soonest time!Best Regards,Management Team

10/10 Excellent

Ragenna

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 4 nuits en octobre 2023
Réponse de M le 13 oct. 2023
Dear Ragenna,It is so pleasing to see that your recent stay at our property was up to the mark. On behalf of our entire staff, thank you so much for your generous ratings. We take pride in catering to the requirements of valued guests like you, and we are really glad to have exceeded your expectations. Having said that, we want to thank you for your business, and we will ensure your future stays are even more pleasant. See you soon!Best Regards,Management Team

2/10 Horrible

sasiarpa

Séjour de 1 nuit en octobre 2023
Réponse de M le 13 oct. 2023
Dear Sasiarpa,We appreciate you taking the time to rate our hospitality standards. It is extremely unpleasing to know that your recent stay with us was not up to the mark. We would appreciate it if you can leave us more elaborate feedback, that way we will be able to better understand your concerns and address them in the right manner. We really value feedback from guests as they help us in bettering our hospitality services. Regardless, on behalf of our entire staff please accept our sincere apologies for we failed to exceed your expectations. Having said that, we earnestly ask for another chance to host you better.Sincerely,Management Team

2/10 Horrible

George

Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Sleep In Your Vehicle
Not clean. Missing lamp shade, only half of lights in bathhroom worked. Filthy bedspread. Trash from previous occupants stil in room. Literally no breakfast. Machines broken, no waffle mix. Coffee undrinkable.
Séjour de 1 nuit en octobre 2023
Réponse de M le 13 oct. 2023
Dear George,Thank you for your feedback. We apologize for the inconvenience caused by the broken safety lock and the peep hole. We are glad that the male receptionist was helpful in getting your papers printed. We appreciate your feedback and will use it to improve our services.Sincerely,Management Team

10/10 Excellent

Tara

Séjour de 1 nuit en octobre 2023
Réponse de M le 26 oct. 2023
Dear Tara,It is so pleasing to see that your recent stay at our property was up to the mark. On behalf of our entire staff, thank you so much for your generous ratings. We take pride in catering to the requirements of valued guests like you, and we are really glad to have exceeded your expectations. Having said that, we want to thank you for your business, and we will ensure your future stays are even more pleasant. See you soon!Best Regards,Management Team

8/10 Bien

Alan

Voyage d’affaires
Les points forts : Personnel et service et confort de la chambre
They finally have shampoo
Séjour de 1 nuit en septembre 2023
Réponse de M le 6 oct. 2023
Dear Alan,It is so pleasing to see that your recent stay at our property was up to the mark. On behalf of our entire staff, thank you so much for your generous ratings. We take pride in catering to the requirements of valued guests like you, and we are really glad to have exceeded your expectations. Having said that, we want to thank you for your business, and we will ensure your future stays are even more pleasant. See you soon!Best Regards,Management Team

6/10 Satisfaisant

David

Les points faibles : Propreté
Breakfast is as very minimal
Séjour de 1 nuit en septembre 2023
Réponse de M le 6 oct. 2023
Dear David,We appreciate you taking the time to share your review with us. Our entire staff, thank you for your modest rating. We also regret that certain aspects of our property were not up to the mark during your stay with us. We assure you; we are indeed taking gradual steps in upgrading our property and enhancing our hotel rooms to improve our quality services. On that note, we hope you will choose to stay with us again in the future, so we can serve you even better. Sincerely,Management Team

10/10 Excellent

Nancy

Les points faibles : Propreté
Séjour de 1 nuit en septembre 2023
Réponse de M le 6 oct. 2023
Dear Nancy,It is so pleasing to see that your recent stay at our property was up to the mark. On behalf of our entire staff, thank you so much for your generous ratings. We take pride in catering to the requirements of valued guests like you, and we are really glad to have exceeded your expectations. Having said that, we want to thank you for your business, and we will ensure your future stays are even more pleasant. See you soon!Best Regards,Management Team

10/10 Excellent

Larry

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en septembre 2023
Réponse de M le 29 sept. 2023
Dear Larry,It is so pleasing to see that your recent stay at our property was up to the mark. On behalf of our entire staff, thank you so much for your generous ratings. We take pride in catering to the requirements of valued guests like you, and we are really glad to have exceeded your expectations. Having said that, we want to thank you for your business, and we will ensure your future stays are even more pleasant. See you soon!Best Regards,Management Team

8/10 Bien

Lyn

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Best price
This is where we always stay going back and forth to Nebraska from Texas. The price makes it easy to over look some of the small issues. It is clean. Comfortable. Breakfast is adequate. Not going to be fancy.
Séjour de 1 nuit en septembre 2023
Réponse de M le 22 sept. 2023
Dear Lyn,Thank you for giving us a perfect rating and we appreciate your positive feedback about our hotel. Our entire staff enjoyed catering to your needs as much as you enjoyed your stay. Thank you for your valuable business and we look forward to hosting you again in the soonest time!Best Regards,Management Team

10/10 Excellent

Jim

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very clean
Séjour de 1 nuit en septembre 2023
Réponse de M le 22 sept. 2023
Dear Jim,It is so pleasing to see that your recent stay at our property was up to the mark. On behalf of our entire staff, thank you so much for your generous ratings. We take pride in catering to the requirements of valued guests like you, and we are really glad to have exceeded your expectations. Having said that, we want to thank you for your business, and we will ensure your future stays are even more pleasant. See you soon!Best Regards,Management Team

8/10 Bien

Tresa

Voyage en famille
Les points forts : Infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en septembre 2023
Réponse de M le 21 sept. 2023
Dear Tresa,It is so pleasing to see that your recent stay at our property was up to the mark. On behalf of our entire staff, thank you so much for your generous ratings. We take pride in catering to the requirements of valued guests like you, and we are really glad to have exceeded your expectations. Having said that, we want to thank you for your business, and we will ensure your future stays are even more pleasant. See you soon!Best Regards,Management Team

4/10 Médiocre

Alan

Voyage d’affaires
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en août 2023
Réponse de M le 8 sept. 2023
Dear Alan,We appreciate you taking the time to rate our hospitality standards. It is extremely unpleasing to know that your recent stay with us was not up to the mark. We would appreciate it if you can leave us more elaborate feedback, that way we will be able to better understand your concerns and address them in the right manner. We really value feedback from guests as they help us in bettering our hospitality services. Regardless, on behalf of our entire staff please accept our sincere apologies for we failed to exceed your expectations. Having said that, we earnestly ask for another chance to host you better.Sincerely,Management Team

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Probably the most comfortable hotel mattress I've slept on.
Séjour de 1 nuit en septembre 2023
Réponse de M le 8 sept. 2023
Dear Guest,It is so pleasing to see that your recent stay at our property was up to the mark. On behalf of our entire staff, thank you so much for your generous ratings. We take pride in catering to the requirements of valued guests like you, and we are really glad to have exceeded your expectations. Having said that, we want to thank you for your business, and we will ensure your future stays are even more pleasant. See you soon!Best Regards,Management Team

10/10 Excellent

Christopher, MIDLAND

Séjour de 1 nuit en août 2023
Réponse de M le 22 sept. 2023
Dear Christopher,It is so pleasing to see that your recent stay at our property was up to the mark. On behalf of our entire staff, thank you so much for your generous ratings. We take pride in catering to the requirements of valued guests like you, and we are really glad to have exceeded your expectations. Having said that, we want to thank you for your business, and we will ensure your future stays are even more pleasant. See you soon!Best Regards,Management Team

6/10 Satisfaisant

Marti

Les points faibles : Propreté et infrastructures et conditions de l’hébergement
At one time this was a great place to stay but now its showing its age, rooms are showing wear and tear, bathroom mirror and shower door was a mess. Mold on tile and
Séjour de 1 nuit en août 2023
Réponse de M le 2 sept. 2023
Dear Marti,We apologize for any inconvenience you experienced during your stay. Rest assured, we are actively addressing these issues to restore our hotel to its former glory. Your feedback is invaluable, and we hope to welcome you back to a refreshed and improved experience in the future.Sincerely,Management Team

10/10 Excellent

Daniel

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Room was nice
Séjour de 1 nuit en août 2023
Réponse de M le 2 sept. 2023
Dear Daniel,Your feedback is very valuable to us, and we really appreciate your generous ratings for our hospitality standards. We are extremely delighted to know you loved your stay with us and that we were able to exceed your expectations. We hope you choose to stay with us again in the future. Thank you for your business and we look forward to seeing you soon.Best Regards,Management Team

6/10 Satisfaisant

Paul

Les points forts : Propreté
Had to wait on a slow computer. check-in person not really welcoming nor pleasant. Told about the rules in a turse way. Room is ok for the dollar.
Séjour de 1 nuit en août 2023
Réponse de M le 18 août 2023
Dear Paul,We sincerely apologize for the inconvenience you experienced during your recent stay. Your feedback is invaluable to us, and we will address the issues you mentioned with our staff to ensure a more welcoming and efficient check-in process. We appreciate your understanding and hope to have the opportunity to provide you with a more pleasant experience in the future.Sincerely,Management Team

10/10 Excellent

Brandie

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Staff was very nice. Room is comfortable and clean. The hallways are hot though.
Séjour de 1 nuit en juillet 2023
Réponse de M le 29 juil. 2023
Dear Brandie,Your feedback is very valuable to us, and we really appreciate your generous ratings for our hospitality standards. We are extremely delighted to know you loved your stay with us and that we were able to exceed your expectations. We hope you choose to stay with us again in the future. Thank you for your business and we look forward to seeing you soon.Best Regards,Management Team

10/10 Excellent

Sandy

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Service was amazing
Séjour de 1 nuit en juillet 2023
Réponse de M le 21 juil. 2023
Dear Sandy,It is so pleasing to see that your recent stay at our property was up to the mark. On behalf of our entire staff, thank you so much for your generous ratings. We take pride in catering to the requirements of valued guests like you, and we are really glad to have exceeded your expectations. Having said that, we want to thank you for your business, and we will ensure your future stays are even more pleasant. See you soon!Best Regards,Management Team

6/10 Satisfaisant

Naomi

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en juillet 2023
Réponse de M le 21 juil. 2023
Dear Naomi,Thank you for your feedback. We appreciate your modest ratings, but we have set high standards for hospitality, and we will see to it that your future stays are even more satisfactory. We would appreciate it if you can leave us more elaborate feedback, that way we will be able to better understand your concerns and address them in the right manner. We really value feedback from guests as they help us in bettering our hospitality services. On that note, we hope you will choose to stay with us again in the future.Sincerely,Management Team