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Avis sur Grafton Beach Resort

3 out of 5
Grafton Beach Resort
Stonehaven Bay, Black Rock, Tobago

Avis

6,6
Note des voyageurs de 10 (Excellent), d’après 84 avis sur 577." "
Note des voyageurs de 8 (Bien), d’après 181 avis sur 577." "
Note des voyageurs de 6 (Satisfaisant), d’après 152 avis sur 577." "
Note des voyageurs de 4 (Médiocre), d’après 98 avis sur 577." "
Note des voyageurs de 2 (Horrible), d’après 62 avis sur 577." "

7,2/10

Propreté

7,0/10

Personnel et service

6,4/10

Équipements

6,0/10

Infrastructures et conditions de l’hébergement

6,6/10

Écoresponsabilité

Avis

4/10 Médiocre

Voyageur vérifié

Voyage en famille
Les points faibles : Personnel et service
Aucune activite a faire le jour et ca ne bouge pas le soir. Une place pour les petits vieux.
Séjour de 2 nuits en mars 2019
Réponse de K.Wilson le 14 mars 2019
Thank you for your review!

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
hotel à côté de la mer
Hotel très bien situé, très bien avec des enfants. Hotel un peu vétuste mais très bien entretenu. Personnel sympa.

4/10 Médiocre

Allison

Les points faibles : Personnel et service
General service was poor
Séjour de 5 nuits en mai 2024

2/10 Horrible

jennifer

Voyage en groupe
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Website photos were deceiving. Very run down property outdated everything. We choose it based on location to the wedding we were attending. The pool was amazing and deep but tiles were missing and the swim up bar hasn’t been used in years… if you wanted a drink you walk up some stairs to the main bar. You can tell it used to be great. The hotel has the best beach right behind the property. The staff were friendly but not helpful after hours.. no ice or water available after 10 beautiful view from the patio with no patio furniture etc. I don’t think our floors were swept the entire stay. Sadly would not recommend.

4/10 Médiocre

Emma Louise

Voyage en couple
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
The hotel was like a ghost ship, hardly any guests at all. The staff were all really friendly and helpful, no reflection on them but a very strange place to stay indeed seems like such a waste as it has potential and located on a nice beach in black rock.
Séjour de 5 nuits en avril 2024

8/10 Bien

Andre

Voyage en famille avec de jeunes enfants
Les points forts : Propreté et personnel et service
quiet and easy going
Séjour de 3 nuits en mars 2024

4/10 Médiocre

Jason

Voyage en famille
Les points faibles : Personnel et service, équipements, infrastructures et conditions de l’hébergement
The customer service is not good and the hotel just generally needs to be updated!
Séjour de 2 nuits en avril 2024

8/10 Bien

LeslieAnn

Les points forts : Propreté et personnel et service
Séjour de 4 nuits en février 2024

10/10 Excellent

Danielle

Voyage en famille
Les points forts : Propreté et personnel et service
Beach was amazing and fun for kids in the waves and there were beautiful sunsets! The room was very basic, but very clean and comfortable. Bathroom was more updated, and the shower was fantastic pressure. Gorgeous pool and lounging areas. Breakfast area was beautiful, and lots of locals foods, and also options for kids.
Séjour de 6 nuits en mars 2024

4/10 Médiocre

Kevin

Séjour de 3 nuits en mars 2024

2/10 Horrible

Joseph

Séjour de 3 nuits en mars 2024

4/10 Médiocre

Jenny

Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mars 2024

2/10 Horrible

Daryl Niki

Voyage en couple
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
I stayed in my room for three days and I had to asked for my room to be cleaned. It took them almost the entire day to come clean and change linen. Cleanliness is essential and for that I would never go back to that hotel again. Terrible place
Séjour de 3 nuits en février 2024

8/10 Bien

Ravita

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Check in and check out were easy. Room was decent. Pool was very enjoyable. Bartenders and drinks were excellent. Breakfast was not that great even though there was a large buffet. The food was not appetizing or tasty. Also not many options during the daytime so we left the hotel to get lunch and dinner. Hotel was quiet and staff friendly. I stayed here before and would stay again. Just know that you need to have a car to get around especially if you don’t like the hotel food and you want options. There’s a Pizza Boys close by and a great beachfront bar (Anchor Beach Bar) about 1 minute drive away from the hotel with nice food options. Other than that, I definitely recommend the accommodations.
Séjour de 3 nuits en février 2024

6/10 Satisfaisant

Kerry

Les points forts : Personnel et service
Séjour de 3 nuits en février 2024

8/10 Bien

Trevor

Voyage en couple
Les points forts : Personnel et service
Great location and view
Séjour de 1 nuit en février 2024

2/10 Horrible

Mitra

Voyage en famille avec de jeunes enfants
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very terrible experience, will not return there.
Séjour de 4 nuits en décembre 2023

10/10 Excellent

Rajiv

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
It accesobllity to the beach,
Séjour de 4 nuits en janvier 2024

4/10 Médiocre

Christine

Voyage en couple
Les points faibles : Propreté, personnel et service, équipements
Service poor Breakfast poor
Séjour de 3 nuits en janvier 2024

8/10 Bien

Tamara

Les points forts : Propreté, personnel et service, confort de la chambre
Séjour de 8 nuits en décembre 2023

8/10 Bien

margaux, Washington

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 11 nuits en décembre 2023

8/10 Bien

Seunarine

Séjour de 1 nuit en janvier 2024

10/10 Excellent

Keith

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Room temperature is excellent
Séjour de 2 nuits en janvier 2024

8/10 Bien

Anne Marie

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
For a safe, relaxing, quiet stay, Grafton is ideal. Hoping that it can return to its former glory in terms of amenities. Very friendly and helpful staff.
Séjour de 4 nuits en décembre 2023

2/10 Horrible

Zahra

Les points faibles : Infrastructures et conditions de l’hébergement
Séjour de 4 nuits en décembre 2023

10/10 Excellent

Arielle Cherisse, Port of Spain

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 6 nuits en décembre 2023

8/10 Bien

Gloria

Séjour de 1 nuit en décembre 2023

6/10 Satisfaisant

Norrie O

Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Good
Overall it was good. Service was good and staff was very accommodating. Breakfast was amazing. Rooms and entire building need to be updated. It’s very dated. There is so much more that can be provided by this resort. Very good layout to have good entertainment and other services that visitors can enjoy.
Séjour de 3 nuits en décembre 2023

10/10 Excellent

Aradhana

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Realy relaxing clean rooms everyday, staff realy polite. Everyday fresh breakfast, nice pool. It is recommandabel to others. We had a pleasant stay.
Séjour de 6 nuits en novembre 2023

10/10 Excellent

charmaine

Voyage en couple
Les points forts : Propreté, personnel et service, équipements
Lawn and grass needs grooming.
Séjour de 3 nuits en novembre 2023

8/10 Bien

Gillian

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The facility was clean, walking distance to the beach, the staff was helpful and friendly and the breakfast was good. Overall, very pleasant. The Wi-Fi was sketchy and the television channels could be upgraded.
Séjour de 7 nuits en novembre 2023

2/10 Horrible

Ingrid

Séjour de 4 nuits en novembre 2023

10/10 Excellent

Danielle

Voyage en couple
Les points forts : Propreté, personnel et service, équipements
Most friendliness staff and very clean surroundings
Séjour de 4 nuits en novembre 2023

6/10 Satisfaisant

Khadija

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en novembre 2023

8/10 Bien

Khadjha, Maraval

Séjour de 1 nuit en octobre 2023

10/10 Excellent

Kirel

Voyage en couple
Les points forts : Propreté, personnel et service, équipements
Overall the stay at the property was great, the staff was pleasant and accommodating. We only used the restaurant facilities onsite for breakfast which was 10/10. And had dinner at Waves Rest on the beach, which was walking distance away. That was also pretty good. The property is a bit dated and needs some love, but that didn’t make the stay any less enjoyable for me. I chose the ocean view, which I didn’t regret at all. Black rock and environs is so scenic and there’s a lot of really nice beaches close by. Would definitely stay at Grafton again!

8/10 Bien

Shania

Voyage en famille
Les points forts : Personnel et service et équipements
Oct 2023. This is my 2nd stay at Grafton. I returned especially because of the divine breakfast and their wonderful hospitality. Their Chef goes above and beyond to deliver the best meals. The rooms are in need of renovations , the linens and floors were clean with comfortable beds. The dining area is huge and also clean with a spectacular view . The pool is gorgeous and huge . Waves restaurant is also across the street. I would definitely visit again.
Séjour de 3 nuits en octobre 2023

6/10 Satisfaisant

Shane

Séjour de 2 nuits en octobre 2023

8/10 Bien

Nicketa

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The kitchen staff were very friendly especially the cook,
Séjour de 3 nuits en octobre 2023

6/10 Satisfaisant

Wayne

Séjour de 3 nuits en octobre 2023

6/10 Satisfaisant

Marvin

Les points forts : Personnel et service
Séjour de 1 nuit en septembre 2023

8/10 Bien

Soekirtie

Voyage en famille
Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Breakfast was excellent
Séjour de 3 nuits en septembre 2023

6/10 Satisfaisant

Mishelle

Voyage en couple
Les points forts : Équipements
Les points faibles : Personnel et service
When we arrived at Grafton at 3pm to check in, our room was not ready, which we used as an opportunity to get some food. The room was ready when we came back, however, the bed was not made properly, as half of the mattress was uncovered. The table in the room only had one chair for 2 guests. Housekeeping did not remove old towels, did not restock tea/sugar etc., did not give us clean cups - it seemed as though they were just washed in the bathroom sink. The server at breakfast did not know the difference between fried and scrambled eggs. But overall the front desk was very responsive. The property itself needs a facelift.
Séjour de 4 nuits en septembre 2023

8/10 Bien

Cerezo

Séjour de 3 nuits en septembre 2023

8/10 Bien

Leeanna

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Dinner options were limited.
Séjour de 4 nuits en septembre 2023

8/10 Bien

Brian

Les points forts : Propreté, personnel et service, équipements
Nice relaxing property... AC needs servicing
Séjour de 3 nuits en septembre 2023

8/10 Bien

Giselle, Arima

Voyage en famille avec de jeunes enfants
Les points forts : Personnel et service
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
This hotel has so much potential. Extremely run down. Something as basic as air condition was not working properly. The ac unit looks like its been there since 1990. The floor tiles in the rooms need to be upgraded. The bathtub needs upgrading. Very limited tv stations. The decorative bricks need to be power washed. The breakfast is nothing special. The staff however are friendly. Didnt use the pool but it looks nice and well kept. There's no elevator. I had to climb stairs with a 6 month old baby. This property is still in 1990.
Séjour de 1 nuit en septembre 2023

10/10 Excellent

Voyageur vérifié

Voyage en famille
Les points forts : Infrastructures et conditions de l’hébergement et confort de la chambre
We had a great stay at Grafton. It's a good location with nearby beaches and points of interest. Helpful staff and delicious breakfast. Our stay was overall excellent. We plan to come again in the near future.
Séjour de 3 nuits en septembre 2023

2/10 Horrible

Rhea

Voyage en couple
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
The breakfast was horrible, the coconut bake was stale, the smoked herring was hard and dry, the melongene was sour, the coffee tasted nasty, the pancakes had no baking powder and was not fluffy. I refused to have that breakfast another day. The welcome drink was concentrated fruit juice with tap water. I was overcharged on my credit card. The landscaping was awful. However, the staff were nice but seemed to be demotivated. There was no international standard and will never recommend or return there.
Séjour de 2 nuits en août 2023

6/10 Satisfaisant

Sheriza

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements
The staff was pleasant
Séjour de 1 nuit en août 2023
Réponse de Vidya le 6 sept. 2023
Dear Sheriza,It’s always a pleasure to read positive feedback about our hotel, staff and service that you have received during your getaway to our lovely sun kissed island of Tobago. We are delighted to learn that you had a fabulous stay with us and we do look forward to seeing you again! Warm Regards