Enceinte de l’hébergement

Avis sur Diamond Island Resort & Bicheno Penguin Show

4 out of 5

Avis

7,6

Bien

Note des voyageurs de 10 (Excellent), d’après 129 avis sur 410." "
Note des voyageurs de 8 (Bien), d’après 135 avis sur 410." "
Note des voyageurs de 6 (Satisfaisant), d’après 84 avis sur 410." "
Note des voyageurs de 4 (Médiocre), d’après 39 avis sur 410." "
Note des voyageurs de 2 (Horrible), d’après 23 avis sur 410." "

7,4/10

Propreté

7,6/10

Personnel et service

7,2/10

Équipements

6,8/10

Infrastructures et conditions de l’hébergement

8,2/10

Écoresponsabilité

Avis

10/10 Excellent

PETER

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The steak I had in the Restaurant was excellent, tasty, tender and cooked just as Irequested. My wife had fish which she enjoyed. The pillows on the bed were a little too large for comfort and caused a mild neck pain.
Séjour de 1 nuit en mai 2024

8/10 Bien

WAI KIN

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Near the beautiful beach.
Séjour de 1 nuit en avril 2024

10/10 Excellent

Carmelina

Voyage en couple
The place was clean and staff were alright. Don’t expect much from the penguins tour
Séjour de 1 nuit en mars 2024

10/10 Excellent

Andrew

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Great location. Clean and comfortable
Séjour de 1 nuit en février 2024

10/10 Excellent

Ann

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Diamond Island Resort has very clean and spacious rooms , an expansive well kept green space and only minutes walk from the beach and Diamond Island to explore. We were lucky enough to see two baby penguins and one adult penguin
Séjour de 1 nuit en février 2024

2/10 Horrible

Kevin Kar Yin

Séjour de 1 nuit en février 2024

8/10 Bien

Roslyn

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Our stay included penguin viewing. The gate wasn’t opened after the one hour so we didn’t see the penguins! Very disappointing.
Séjour de 1 nuit en février 2024

10/10 Excellent

Caroline

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Beautiful scenery, great accommodation friendly staff!
Séjour de 1 nuit en février 2024

8/10 Bien

Amanda

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en janvier 2024

8/10 Bien

Kathleen

Les points forts : Propreté, personnel et service, confort de la chambre
Beautiful location but there are a few downsides
The location of the resort is wonderful and we had an amazing view from our balcony. The unit was also very spacious. We had dinner at the resort which was very good. The downsides were the room is dated with minimal furnishings but the bed was very comfortable. Also significantly, the phrase Penguin tour is a bit misleading. We stand on a platform on the resort’s grass and hope Penguins come up to the platform area. We are not permitted to enter the beach area where other paid tours go. We stood on the platform 2 nights and never saw a Penguin. If you don’t care about seeing the penguins, it is still a lovely location to stay in. The pool area looks clean and nice too and the views are wonderful.
Séjour de 2 nuits en janvier 2024

10/10 Excellent

Carolyn, Burpengary

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Beautiful location with private beach access with lovely friendly staff
Séjour de 3 nuits en janvier 2024

6/10 Satisfaisant

Gabrielle

Les points faibles : Propreté
Apartment needs a VERY deep clean. Significant mold in shower and bathroom. Thick dust in bedroom furniture and tap leaking in kitchenette
Séjour de 2 nuits en janvier 2024

8/10 Bien

Lee Jun

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en décembre 2023

8/10 Bien

Adrian

Voyage en couple
Les points forts : Personnel et service et équipements
Les points faibles : Propreté
Rooms are nice enough. Cleanliness was a little average. Potato chips on the couch. Lifted the pillows showing it hadn't been cleaned. Lots of rubbish there. Remote for the TV was missing. Complimentary penguin tour while a nice gesture was disappointing. Host didn't talk, just pointed a light at the penguins. A viewing platform is on the property however people were chasing the penguins disturbing their path. Really inappropriate which should have been stopped.
Séjour de 1 nuit en décembre 2023

2/10 Horrible

Leigh

Voyage d’affaires
Les points faibles : Personnel et service et infrastructures et conditions de l’hébergement
Management seemed to have no idea. I was supposably given the wrong keys to the wrong room only to find out the room wasnt even ready so I had to wait at least 1 1/2 hrs . Washing machine and the laundry room was very dirty and the Dryer door was damaged and hard to close. At least this facility was free of charge. there was a distinct lack of privacy in the lounge/bedroom area as the blinds didnt cover the window leaving a gap at least 100mm(which the morning sun shone through) and there were no blinds at all on the kitchen window. Will not stay again.
Séjour de 1 nuit en décembre 2023

10/10 Excellent

Rebecca

Séjour de 1 nuit en décembre 2023

6/10 Satisfaisant

Mark

Les points forts : Personnel et service et confort de la chambre
Les points faibles : Infrastructures et conditions de l’hébergement
Great resort for families!
I was underwhelmed by the discoloured bed base and dirty appearance of the beige- brown carpet. The bed was extremely comfortable, perhaps aged bed base could have been hidden by bed linen. Aged brown Carpet needs replacing. Did not mind the sea rusted out door railings or rusted / aged appearance of the outdoor deck furniture as that is to be expected. I had a slip on ground floor toilet floor tiles when they were damp. I had bare feet at the time. I bruised my 4th toe and had trouble weight bearing for 4-5 days. Probably needs non slip tiles in bathrooms for safety purposes. Restaurant floor manager was supremely attentive and polite- an absolute pleasure to have dealings with. We loved the fact that you provided a washing machine and dryer without charge- with unlimited operational times applied.
Séjour de 1 nuit en novembre 2023

10/10 Excellent

Leanne

Voyage en famille avec de jeunes enfants
Les points forts : Équipements
Absolutely fabulous; great accom and surrounds Pillows needed deflating (air)
Séjour de 1 nuit en novembre 2023

10/10 Excellent

Michelle

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Clean comfortable room with sea views. Thankyou for a great short stay. We didn't eat at the restaurant, but there were always people eating there.
Séjour de 2 nuits en novembre 2023

10/10 Excellent

Karenne

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The staff were very friendly and helpful. It is a beautiful resort and the food at the restaurant was great.
Séjour de 1 nuit en novembre 2023

10/10 Excellent

Russell

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Neat and tidy, nice kitchen and great view, look forward to returning soon
Séjour de 1 nuit en novembre 2023

10/10 Excellent

Gelina

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very nice place to stay on holiday with its great amenities & private beach close by.
Séjour de 1 nuit en novembre 2023

10/10 Excellent

Jennifer, Redbank Plains

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Clean, spacious units and have prime position to watch the penguins come in each night
Séjour de 2 nuits en novembre 2023

8/10 Bien

Maudeen

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Access to beach. Newborn penguins. Obliging staff. Requests dealt with promptly. Night time penguin viewing disappointing until we were given the requisite lighting for private use.
Séjour de 1 nuit en novembre 2023

10/10 Excellent

Helen

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en novembre 2023

6/10 Satisfaisant

Peter

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The room was not particularly clean. Flies and dust etc as well as a ‘ring’ around the spa bath. The entry / exit was terrible having a rubbish pile and junk showing. Bed was comfy and clean.
Séjour de 3 nuits en novembre 2023

8/10 Bien

June

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nice place to stay but internet was basically non existent down the lower accommodation.
Séjour de 3 nuits en novembre 2023

10/10 Excellent

Lynn

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The rooms were very large. The penguin walk was well run.
Séjour de 1 nuit en novembre 2023

8/10 Bien

Pietro

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
it was relaxing and you could walk the proptery or go down to the beach and then at night see the peguins
Séjour de 1 nuit en octobre 2023

8/10 Bien

Timothy

Séjour de 1 nuit en octobre 2023

10/10 Excellent

Lyn

Séjour de 1 nuit en octobre 2023

10/10 Excellent

Ryan

Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Was a very lovely and comfortable stay. Friendly staff and meals in the restaurant were amazing! Will be back and recommend to all.
Séjour de 2 nuits en octobre 2023

10/10 Excellent

ISABELLE

Les points forts : Infrastructures et conditions de l’hébergement
Friendly staff, accommodating, dogs allowed! Only negative, when viewing penguins at night staff let people get too close to them and blocked their way, scaring them.
Séjour de 1 nuit en octobre 2023

10/10 Excellent

Yongwen

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Good place
Séjour de 1 nuit en octobre 2023

10/10 Excellent

Brett

Voyage en couple
Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Friendly staff, great Korean cuisine.
Séjour de 1 nuit en octobre 2023

8/10 Bien

Robyn

Séjour de 1 nuit en octobre 2023

10/10 Excellent

Mitchell

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The penguin viewing did not disappoint
Séjour de 1 nuit en septembre 2023

10/10 Excellent

Con

Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
The view and were fantastic and the penguins were wonderful
Séjour de 2 nuits en septembre 2023

10/10 Excellent

Jenny

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
A lovely property close to the beach. The property itself is well kept and clean. Staff were friendly and welcoming. In summer to use the pool and beach would be great. We will definitely be back when next in bicheno.
Séjour de 1 nuit en juillet 2023

10/10 Excellent

lisa

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en juin 2023

10/10 Excellent

Ruth

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en mai 2023

10/10 Excellent

Shane

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
…..
Séjour de 2 nuits en mai 2023

10/10 Excellent

Fiona

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
We had a wonderful stay at Diamond island resort. It was great fun penguin spotting at night, the beaches are stunning and it’s a good location to explore the East coast.
Séjour de 3 nuits en mai 2023

10/10 Excellent

Gary

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great staff.
Séjour de 1 nuit en mai 2023

8/10 Bien

Luke

Voyage en famille avec de jeunes enfants
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Love the location, grounds were kept beautifully, room had everything expected but beds were unfortunately extremely uncomfortable and none of us got much sleep.
Séjour de 1 nuit en avril 2023

10/10 Excellent

Catherine

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great location and views
Séjour de 1 nuit en avril 2023

8/10 Bien

Kelly

Voyage en couple
Les points forts : Propreté, personnel et service, équipements
This property was a very pleasant accidental find. Check in was efficient & Steve was vet professional, yet welcoming. The location was convenient to Bicheno and to Freycinet NP. The resort has a bar, restaurant and swimming pool just of the lobby and is considered a historical property. The rooms are all situated with views of the ocean and close to the beach. Our room was huge with a kitchenette stocked with dishes and cutlery & complete with 2-burner stove, refrigerator & microwave. The bed was pretty comfortable. The room was clean. The beach is beautiful-- we wish we had time to be there for low tide to walk the sandbar to Diamond Island. Despite some outdatedness to parts of the facility, we would definitely recommend this place. And the evening penguin return is so sweet!
Séjour de 1 nuit en avril 2023

2/10 Horrible

Chris

Voyage en famille
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Highly NOT recommend this hotel to others, $300 for this hotel is extremely not worth, we were assigned the beach room number 3, this room is terrible and extremely dirty and smelly, most of the corner got spider nets and spiders, it obviously didn’t do the housekeeping, toilet board keeps falling to the back when you use the toilet, blackflies are keep flying inside the room freely, we requested to change the room however the male receptionist was so rude and said there’s no one complain before and we are the only one to complain, but I found that there so many peoples complain this hotel, we only stay for one night and we decided to check out very early morning the other day
Séjour de 1 nuit en avril 2023

8/10 Bien

Bettina

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We had a bottom floor apartment and which was clean and comfortable. The downside was the noise from the upstairs apartment,whenever the taps were being used it sounded like a freight train. This was not so much of a problem through the day, but at night it was very disturbing.
Séjour de 1 nuit en avril 2023

10/10 Excellent

Glisa

Séjour de 1 nuit en mars 2023