Entrée intérieure
Vérifier la disponibilité

Avis sur The View Inn & Suites

2.5 out of 5
The View Inn & Suites
3191 Highfield Drive, Bethlehem, PA

Avis

7,0

Bien

Note des voyageurs de 10 (Excellent), d’après 316 avis sur 1004." "
Note des voyageurs de 8 (Bien), d’après 265 avis sur 1004." "
Note des voyageurs de 6 (Satisfaisant), d’après 163 avis sur 1004." "
Note des voyageurs de 4 (Médiocre), d’après 105 avis sur 1004." "
Note des voyageurs de 2 (Horrible), d’après 155 avis sur 1004." "

7,2/10

Propreté

7,8/10

Personnel et service

6,8/10

Équipements

6,6/10

Infrastructures et conditions de l’hébergement

7,0/10

Écoresponsabilité

Avis

10/10 Excellent

Rejean, Bolton-est

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Notre hébergement préféré au retour de Floride.
Séjour de 1 nuit en mai 2024
Réponse de The View Inn & Suites le 10 mai 2024
Thank you for your positive feedback!

8/10 Bien

Rejean, Bolton-est

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Good for our 1 night stay
Séjour de 1 nuit en décembre 2023
Réponse de View Inn & Suites le 5 déc. 2023
Thanks for your response.

8/10 Bien

Monique

Les points forts : Propreté, personnel et service, confort de la chambre
Séjour de 1 nuit en août 2023
Réponse de Front Desk Supervisor le 28 août 2023
Thank you for your response.

10/10 Excellent

Laborie

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Hôtel propre et calme petit déjeuner copieux varié
Hôtel propre et calme petit déjeuner copieux varié
Séjour de 3 nuits en mai 2023
Réponse de View Inn le 17 mai 2023
Thank you for staying with us at the View Inn.

10/10 Excellent

Lorraine

Voyage en famille, Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements
Very nice place to stay. Staff was awesome. Rooms were clean. Breakfast was great.
Séjour de 1 nuit en mai 2024
Réponse de Front Desk le 23 mai 2024
Thank you for your response.

10/10 Excellent

David

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mai 2024
Réponse de View Inn & Suites le 23 mai 2024
Thanks for your response.

10/10 Excellent

kayli

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
It was a clean and quiet environment! Had no issues!
Séjour de 1 nuit en mai 2024
Réponse de Management le 21 mai 2024
We’re really grateful and appreciate you taking the time to share your rating with us! We hope you come and visit us again soon, have a great week.

2/10 Horrible

Thomas

Voyage d’affaires
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
They took money for room but I couldn't afford the ridiculous 2X from rate incidental charge to your credit card for 10 days. Totally screwed. At 57 years old, left with no place to stay with a roof because of simple greed. Icing on the cake...nonrefundable. I lost the only money I had for lodging so I was left to sleep in my car at a truck stop...40 degrees and raining. My advice...run far!
Séjour de 1 nuit en mai 2024
Réponse de Management le 20 mai 2024
We do apologize for the inconvenience that was caused due to your situation and the requirements of the deposit. Although it is clearly stated in the reservation guidelines on the third party booking sight many overlook it at the time of booking. A 150.00 deposit is required at check-in for all guests, this allows us to protect the property from damages and smoking. Most if not all hotels, have this rule. It does show you only booked for 1 night and a one time courtesy refund was processed which can take 7-10 business days to be returned. Further more you did curse and yell at our front desk agent that was attempting to explain the policies and rules for the third party booking agency and our establishment. We ask that next time you please read over all rules and required deposits before booking at any hotel, and we will not be welcoming you back to ours. We have zero tolerance when it comes to cursing and ill behavior. We wish you the best and hope your situation gets better.

10/10 Excellent

maria

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Easy check in and check out. Good breakfast options.
Séjour de 1 nuit en mai 2024
Réponse de Management le 20 mai 2024
Thanks so much for sharing your experience with us.

8/10 Bien

Kara

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Staff was wonderful!!! Everyone was so friendly and helpful. The room was nice, too. My only complaint is that the shower was not cleaned before we checked in. There was still someone else’s hair on the shower wall and some stains. Other than that everything was great.
Séjour de 1 nuit en mai 2024
Réponse de Management le 20 mai 2024
Thank you for choosing our hotel to stay at. We appreciate your review!

8/10 Bien

Lindell

All is well
Séjour de 1 nuit en mai 2024
Réponse de Management le 20 mai 2024
We hope to see you again soon!

8/10 Bien

Ruth

Les points forts : Propreté
Ok
Séjour de 2 nuits en avril 2024
Réponse de Management le 14 mai 2024
Thank you for staying with us, we appreciate your review.

10/10 Excellent

SANKET

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 5 nuits en avril 2024
Réponse de The View Inn & Suites le 13 mai 2024
Hi Sanket, Thank you for your positive feedback!

10/10 Excellent

Adrianne

Les points forts : Personnel et service
Les points faibles : Propreté
Séjour de 1 nuit en mai 2024
Réponse de The View Inn & Suites le 13 mai 2024
Thank you for your positive feedback!

10/10 Excellent

Ricky, Mastic

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
this is one of the hidden gems in Pennsylvania to come and stay.
Séjour de 1 nuit en mai 2024
Réponse de View Inn le 12 mai 2024
Thanks for your response.

10/10 Excellent

Isabella

Voyage en famille avec de jeunes enfants, Voyage en famille, Voyage en couple
Les points forts : Propreté
Need more work
Séjour de 3 nuits en avril 2024
Réponse de Front Desk Supervisor le 11 mai 2024
Thank you for your response.

8/10 Bien

Daniel, Sunury

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
solid hotel, easy to get to/from interstate
Séjour de 1 nuit en mai 2024
Réponse de The View Inn & Suites le 10 mai 2024
Thank you for your positive feedback!

10/10 Excellent

Azim

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mars 2024
Réponse de The View Inn & Suites le 10 mai 2024
Thank you for your positive feedback!

10/10 Excellent

Stephen

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This hotel was awesome for the price and quality of the rooms and they serve breakfast you can’t beat it! I would definitely go back again
Séjour de 1 nuit en mai 2024
Réponse de The View Inn & Suites le 6 mai 2024
Thank you for your positive feedback! We are so happy to hear that you enjoyed our breakfast.

4/10 Médiocre

Anthony, Sparrow Bush

Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
The hotel outside had signs that states “please pardon our appearance renovating” Didn’t see much of that going on. Hallways going to stairwell and carpeting were filthy and smelled terrible. Room was fair, towels in bathroom were basically thrown on towel rack, not folded, A/C would only go down to 68 and it was hot and uncomfortable. Last morning of stay was woken up around 8:15a to banging out in hallway. I had hung the Do not disturb sign on door to sleep in but housekeeper pounded on the door several times and asked her to stop knocking on the door, she asked if I was getting out and this was at 9:30a I told no I wasn’t leaving until about 11am which is check out time she began yelling outside the door, I asked her to please leave me alone so I felt harassed for sure to leave so she could clean the room. Unprofessional and disrespectful to say the least.
Séjour de 2 nuits en mai 2024
Réponse de The View Inn & Suites le 6 mai 2024
Hi Anthony, we are currently under renovations & keep it blocked off for the safety of our guests. If you experience any issues with your room inform the front desk immediately. We did let you know at 11 am that it was check-out time. We do apologize your stay didn't meet your expectations.

8/10 Bien

Dennis

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mai 2024
Réponse de The View Inn & Suites le 6 mai 2024
Thank you for your positive feedback!

10/10 Excellent

Jose, Newark

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Breakfast was great and staff were great.
Séjour de 1 nuit en mai 2024
Réponse de The View Inn & Suites le 4 mai 2024
Thank you for your positive feedback! We are happy to hear you enjoyed your stay with us & enjoyed our breakfast & staff!

2/10 Horrible

Chad

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Bugs
Séjour de 1 nuit en mai 2024
Réponse de The View Inn & Suites le 4 mai 2024
Hi Chad, We did remove what was found in the room & offered to switch the room. We hope you enjoyed your stay with us, we do apologize that you experienced this.

10/10 Excellent

Ercan

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Clean bed, duvet, pillow, shower, amenities are excellent. The breakfast is great!
Séjour de 1 nuit en mai 2024
Réponse de The View Inn & Suites le 2 mai 2024
Thank you for your positive feedback! We are glad you enjoyed your stay with us.

6/10 Satisfaisant

Wing

Voyage en famille
Les points forts : Personnel et service
Les points faibles : Propreté
Ok for the price. Thin wall.
Séjour de 1 nuit en avril 2024
Réponse de The View Inn & Suites le 1 mai 2024
Thank you for your feedback!

10/10 Excellent

Isabel

Voyage d’affaires, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Encontré ropa sucia intima en la tabla de planchar
Séjour de 2 nuits en avril 2024
Réponse de The View Inn & Suites le 1 mai 2024
Thank you for your feedback, We are very sorry you experienced this. Thank you for bringing this to our attention. We take great pride in the cleanliness of our hotel.Gracias por sus comentarios. Lamentamos mucho que haya experimentado esto. Gracias por traer esto a nuestra atención. Estamos muy orgullosos de la limpieza de nuestro hotel.

10/10 Excellent

Larry

Séjour de 1 nuit en avril 2024
Réponse de View Inn & Suites le 18 mai 2024
Thank you for your respose.

2/10 Horrible

Shixiao

Voyage en couple
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Can’t stay in hotel when hotel decorating. The smell pretty bad and unhealthy for people. Then I check out earlier.
Séjour de 3 nuits en avril 2024
Réponse de Front Desk Supervisor le 26 avr. 2024
Thank you for your response. We do apologize.

10/10 Excellent

Kristie

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Staff was very friendly. Room was comfortable and clean. A great value for the price.
Séjour de 1 nuit en avril 2024
Réponse de Front Desk le 26 avr. 2024
Thank you for your response.

8/10 Bien

Mike

Les points forts : Propreté et personnel et service
Séjour de 1 nuit en avril 2024
Réponse de View Inn & Suites le 24 avr. 2024
Thank you for your positive feedback!

10/10 Excellent

Margaret

Hotel has aged a bit. Staff is excellent. Breakfast is very good
Séjour de 1 nuit en avril 2024
Réponse de View Inn & Suites le 23 avr. 2024
Thank you for your positive feedback! We are pleased to hear you enjoyed your stay with us!

10/10 Excellent

vincent

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
WELL WORTH THE PRICE
Séjour de 3 nuits en avril 2024
Réponse de View Inn & Suites le 22 avr. 2024
Thank you for positive feedback!

10/10 Excellent

Jennifer

Séjour de 1 nuit en avril 2024
Réponse de Front Desk Supervisor le 11 mai 2024
Thank you for your response.

6/10 Satisfaisant

Isabella

Séjour de 1 nuit en avril 2024
Réponse de The View Inn & Suites le 10 mai 2024
Thank you for your positive feedback!

4/10 Médiocre

Willliam

The deluxe King suite that I paid $120 for one night was absolutely nothing like they showed in the pictures the whole hotel look like it was an old church redone into a hotel the only difference between the deluxe suite and a regular hotel room I think was just the size other than that. there was nothing fancy about it. I should’ve just gotten a regular room. Other than that. Everything else was perfect. Staff was great. Food was excellent. It was crazy.
Séjour de 1 nuit en avril 2024
Réponse de View Inn & Suites le 19 avr. 2024
We are sorry you experienced that, our deluxe suite is how pictured online, we are correctly under renovations as you would of seen when you came into the hotel for your stay. We are glad that you enjoyed breakfast and had a great experience with our staff.

10/10 Excellent

Ricky, Mastic

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
this is a very good hotel and it’s very nicely kept
Séjour de 1 nuit en avril 2024
Réponse de View Inn & Suites le 18 avr. 2024
Thank you for your positive feedback!

6/10 Satisfaisant

Kimberlee

It was an average quality hotel good for a quick stay for a weekend visit with family. I wouldn't vacation here, but I got a good night's sleep.
Séjour de 2 nuits en février 2024
Réponse de View Inn & Suites le 17 avr. 2024
Thank you for your feedback! We are in the process of renovations.

8/10 Bien

Isabella

Free breakfast was good thank u
Séjour de 1 nuit en avril 2024
Réponse de View Inn & Suites le 20 avr. 2024
We are glad you enjoyed our breakfast.

10/10 Excellent

Rachel

Voyage d’affaires, Voyage en couple
Les points forts : Propreté et personnel et service
The window of the room could not be opened, so the room was not ventilated and there was no fresh air circulation. The room smells damp and rotten! Feeling bad for people's health!
Séjour de 1 nuit en avril 2024
Réponse de View Inn & Suites le 17 avr. 2024
Thank you for your feedback. Sorry that you experienced this. Next time please let the front desk know about any issues you may have & we will get it fixed right away!

10/10 Excellent

Sally

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The staff and service were excellent, friendly and very helpful. Does need renovation, but is in process of doing so plan wise very good, no bugs or mold!
Séjour de 2 nuits en avril 2024
Réponse de View Inn & Suites le 17 avr. 2024
Thank you for the positive feedback! We are glad that you enjoyed your stay with us!

10/10 Excellent

Jane Meredith, Bethlehem

Les points forts : Personnel et service
Les points faibles : Propreté
Séjour de 1 nuit en avril 2024
Réponse de View Inn & Suites le 17 avr. 2024
Thank you for your feedback!

8/10 Bien

James

Les points forts : Personnel et service et équipements
It was a nice stay..
Séjour de 3 nuits en avril 2024
Réponse de View Inn & Suites le 12 avr. 2024
Thank you for your positive feedback!

2/10 Horrible

Lucinda

Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
Already submitted
Séjour de 1 nuit en avril 2024
Réponse de View Inn & Suites le 9 avr. 2024
Thank you for your feedback!

10/10 Excellent

Jehirin

Séjour de 1 nuit en avril 2024
Réponse de The View Inn & Suites le 28 avr. 2024
Thank you for your positive feedback!

4/10 Médiocre

Lucinda

Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
Very disappointed as you rated this property as Good. It was Poor at best. YOU MUST INSPECT THIS PROPERTY NOW!! I have pictures for you to see. The carpet in my room was not only dirty But also unsafe! I'm disabled and there was No elevator and all their rooms on the first floor were suppose to being renovated.
Séjour de 1 nuit en avril 2024
Réponse de View Inn & Suites le 7 avr. 2024
Thank you for your response. We do apologize for your stay. We are in the middle of a renovation.

2/10 Horrible

Donald

Les points faibles : Équipements
Terrible they don’t advertise they need a deposit for the place of 150 smelled weird
Séjour de 1 nuit en avril 2024
Réponse de View Inn & Suites le 7 avr. 2024
Thank you for your response. On every website there is a section that goes over the deposits.

10/10 Excellent

Mary Anne

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
We've stayed here before and always had a nice stay.
Séjour de 1 nuit en avril 2024
Réponse de View Inn & Suites le 6 avr. 2024
We are happy to hear that you enjoyed your stay with us! Hope to see you again soon!

8/10 Bien

selvin

Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Everything is good
Séjour de 1 nuit en avril 2024
Réponse de View Inn & Suites le 8 avr. 2024
Thank you for your positive feedback!

10/10 Excellent

Catie

Les points forts : Propreté et personnel et service
Séjour de 1 nuit en mars 2024
Réponse de View Inn & Suites le 4 avr. 2024
Thank you for your positive feedback!

8/10 Bien

Kevin

Les points forts : Personnel et service et équipements
The location was excellent as far as accessibility to so many store, restaurants, etc; Hotel was a little dated condition wise. Carpet in my room had a distinct smell. Staff was excellent. Was a good stay.
Séjour de 1 nuit en mars 2024
Réponse de View Inn & Suites le 4 avr. 2024
We are glad that you had a great experience! We are currently working on renovations so we hope to see you back soon!