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Avis sur Assaraya Hotel

3.5 out of 5
Assaraya Hotel
Caritas Hospetal for Baby Street, Bethlehem

Avis

7,4

Bien

Note des voyageurs de 10 (Excellent), d’après 4 avis sur 13." "
Note des voyageurs de 8 (Bien), d’après 5 avis sur 13." "
Note des voyageurs de 6 (Satisfaisant), d’après 2 avis sur 13." "
Note des voyageurs de 4 (Médiocre), d’après 0 avis sur 13." "
Note des voyageurs de 2 (Horrible), d’après 2 avis sur 13." "

7,8/10

Propreté

8,0/10

Personnel et service

6,0/10

Équipements

7,8/10

Infrastructures et conditions de l’hébergement

6,0/10

Écoresponsabilité

Avis

8/10 Bien

Stephanie

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Helpful staff and rooms were clean.
Séjour de 2 nuits en septembre 2023

2/10 Horrible

Voyageur vérifié

Les points forts : Infrastructures et conditions de l’hébergement
Les points faibles : Personnel et service et confort de la chambre
Double invoicing
The hotel didn't respected my booking confirmation so I paid twice, the first time was when I booked the room the second at hotel cash. I don't recommend this hotel to anybody to avoid double invoicing
Séjour de 1 nuit en mars 2019
Réponse de Narmeen le 28 mars 2019
i need the guest's booking number , please? i will check his account i tried signed in Expedia. com but without any result

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Modern, sauber, genialer Meeresblick und Luxus-Dusche
Séjour de 1 nuit en février 2019
Réponse de sireen le 14 févr. 2019
thank you for your review we hope to see you again Best Regards.

2/10 Horrible

Tomas

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
not safe
not safe place to stay, we ordered other hotel
Séjour de 3 nuits en janvier 2019
Réponse de sireen le 13 févr. 2019
Hello, thank you for sending us a feed back,would like to let you know that hundreds of guests and tourists people are visiting Bethlehem city daily.as well tens of them are staying in our hotel,could you tell us please why dont you feel safety??? Best regards

8/10 Bien

Mikael Risgaard

fint hotel, gode værelser, og venligt personale
Séjour de 3 nuits en novembre 2018

6/10 Satisfaisant

Voyageur vérifié

Les points forts : Personnel et service
Les points faibles : Confort de la chambre
quarto grande, banheiro apertado.
Chegamos depois da meia-noite, grupo de 30 pessoas, eu os avisei que chegaríamos tarde, eles já haviam separado os quartos para a gente, porém a pessoa que nós atendeu exigiu que eu pagasse as taxas antes de qualquer pessoa ir para o seu quarto, no hotéis.com diz que as taxas poderiam ser pagas no check out também, estavam desconfiados que não pagaríamos, afinal foi uma taxa de 480 dólares no total do grupo todo. Na verdade, na parte inicial da reserva no app da hoteis.com dá a entender que todos os impostos estão inclusos, apenas ao ler as condições é que vemos a cobrança de 19% de "taxa de resort". Hotel muito simples, banheiro apertado, um cheiro diferente no quarto, não recomendo, e financeiramente não compensou. Desejo aos donos e funcionários sucesso.
Séjour de 1 nuit en novembre 2018

6/10 Satisfaisant

Peter

Les points faibles : Propreté et confort de la chambre
Only the breakfast was good, all the others no.
The bathroom is terrible, so small that you can not turn around. The size of the bathroom must be never allowed to be used in any hotel, may be is less than one meter large per less than one and half meter length, the hands lavatory is on top of the toilet where you can not stand straight. The door we could not close it. (Didn't slide).
Séjour de 4 nuits en octobre 2018
Réponse de Sara le 6 nov. 2018
good afternoon sir, we are sorry for this, we have many rooms and different types, the next time we will give you the best room we have. regards,

10/10 Excellent

WilliamPeters, State College, Pennsylvania

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Exceptional staff and quietly located on a non thruway street.
Séjour de 5 nuits en août 2018
Réponse de Israa le 30 août 2018
Thank you Mr. William, We hope to see you again.

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Buono ma non ottimo
Lontano dal centro, ideale x chi vuole vedere I graffiti !
Séjour de 2 nuits en août 2018

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Excellent stay
Very friendly staff. Nice rooms, good shower, good beds. What do you need more?
Séjour de 1 nuit en mai 2018

8/10 Bien

zdzislawa

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
My stay at the Assaraya was good.It was a nice hotel with friendly staff.The hotel is situated opposite Banksys, The Walled Off Hotel.
Réponse de Hala le 22 avr. 2018
Dear sir you are welcome to our hotel any time with offer, we are happy to serve you again, Palestine miss you. Regards Hala

8/10 Bien

Zadoo

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
I can stay there again
It was difficult to find so I was cranky while checking especially as I had just arrived from Palestine, the person checking me in however was very friendly and provided me with chilled lemonade which was quite refreshing. The decor while pleasant, is worn. Quiet area. Close-ish to the old city of Jerusalem. Breakfast was limited but tasty. They didn’t have additional plugs for outlets which I feel is important for hotels hoping to serve international clientele should have.
Réponse de Hala le 22 avr. 2018
Dear Sir thank you so much to be our guest, hope see you again its pleasure to serve you. Regards Hala

10/10 Excellent

Jacob

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great hotel with very friendly staff
The hotel staff are very friendly and caring. They speak good English and were genuinely interested in making the guests' stay pleasant and also providing information about the city. We did have a issue with the wrong room type when checking in, but the kind lady from the reception checked it for us and apologised for the mistake. Suite room is definitely worth paying some extra money for (modern and spacious). Breakfast was from 8am till 11am. The food choice for breakfast was rather limited, but what they had was very good and tasty (hummus, fresh bread, etc). Hotel and surroundings felt very safe, although it is about 20 minutes walking from Bethlehem city center.
Séjour de 2 nuits en avril 2018
Réponse de Hala le 15 avr. 2018
Dear Sir We hope that you enjoined in our city and hotel, its a pleasure to serve you, Regards Hala