Avis sur Barceló Benidorm Beach - Adults Recommended
Barceló Benidorm Beach - Adults Recommended
Avenida Virgen del Sufragio 3, Benidorm, Alicante
Avis
9,4
Exceptionnel
9,6/10
Propreté
9,4/10
Personnel et service
9,8/10
Équipements
9,6/10
Infrastructures et conditions de l’hébergement
9,2/10
Écoresponsabilité
Avis
9 mars 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 5 nuits en mars 2024
Réponse de Paula Torrecillas
Guest Experience Manager
Barce le 9 mars 2024
Cher Gilbert,En premier lieu nous voudrions vous remercier pour votre merveilleuse appréciation suite à votre visite au sein de notre Barcelo Benidorm Beach - Adults Recommended.Nous sommes ravis d'apprendre que notre hôtel a répondu à vos attentes en termes de tranquillité et de situation géographique, permettant de profiter pleinement de la ville à pied. Votre satisfaction concernant la propreté de nos chambres, l'état de l'hôtel et la qualité de notre service nous honore et nous encourage à maintenir nos standards élevés.Nous sommes fiers que notre établissement ait contribué à rendre votre séjour « Vraiment Top ».Nous espérons avoir le plaisir de vous accueillir à nouveau prochainement.Cordialement,Paula TorrecillasGuest Experience ManagerBarcelo Benidorm Beach
10/10 Excellent
Voyageur vérifié
2 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Voyageur vérifié
Séjour de 4 nuits en janvier 2024
10/10 Excellent
Ange
27 déc. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Ange
Séjour de 1 nuit en décembre 2023
10/10 Excellent
Mouloud
Voyage en groupe
11 oct. 2023
Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Mouloud
Séjour de 7 nuits en octobre 2023
10/10 Excellent
Helen
Voyage en groupe
26 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Helen
Séjour de 3 nuits en mai 2024
10/10 Excellent
Alice
Voyage en couple
17 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Alice
Séjour de 4 nuits en avril 2024
10/10 Excellent
Anne
8 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Anne
Séjour de 4 nuits en avril 2024
10/10 Excellent
Andres
Voyage en couple
6 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Andres
Séjour de 3 nuits en mai 2024
Réponse de Pedro Ortiz Guest Experience Specialist le 9 mai 2024
Estimado Andres,En primer lugar, nos gustaría agradecerle que escogiera nuestro hotel Barcelo Benidorm Beach - Adults Recommended para su visita a Benidorm y por recomendarnos a la comunidad viajera, esto es, sin lugar a dudas, la mejor recompensa para todos nosotros.Nos complace enormemente saber que su estancia ha cumplido con sus expectativas en cuanto a la limpieza de la habitación, el estado de nuestras instalaciones, la calidad del servicio y los amenities de la habitación. Trabajamos con dedicación para ofrecer una experiencia inolvidable y es un honor recibir comentarios tan positivos.Estamos encantados de que haya disfrutado de la ubicación privilegiada de nuestro hotel y de que la atención recibida haya estado a la altura de sus deseos. Una vez más le agradecemos su amable opinión de nuestro hotel y esperamos poder servirle de nuevo en el futuro.Un cordial saludo,Pedro OrtizGuest Experience Specialist Barceló Benidorm Beach
10/10 Excellent
NEDA
Voyage en couple
4 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
NEDA
Séjour de 1 nuit en avril 2024
Réponse de Pedro Ortiz Guest Experience Specialist Barceló le 5 mai 2024
Dear Neda,Thank you for your positive feedback.We are delighted to hear that we met your expectations; this positive feedback inspires us to continue upholding our high standards.We look forward to welcoming you back on a future occasion.Best regards,Pedro OrtizGuest Experience Specialist Barceló Benidorm Beach
10/10 Excellent
PATRICIA
4 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
PATRICIA
Séjour de 4 nuits en avril 2024
Réponse de Pedro Ortiz Guest Experience Specialist Barceló le 5 mai 2024
Dear Patricia,Thank you for your positive feedback.It is truly rewarding to know that our prime location across the beautiful beach and just a short stroll from the charm of Benidorm's old town contributed to making your stay memorable. We are glad the plethora of nearby shops and restaurants added to the convenience of your visit.The team here takes great pride in maintaining both the cleanliness and condition of our hotel, and your acknowledgment of these efforts is much appreciated.Thank you once again for highlighting the exceptional service you received; our staff is dedicated to ensuring our guests feel valued and taken care of throughout their stay. Your fantastic review serves as a great motivator for us all.We look forward to welcoming you back on a future occasion.Best regards,Pedro OrtizGuest Experience Specialist Barceló Benidorm Beach
10/10 Excellent
KIRSTY
29 avr. 2024
KIRSTY
Séjour de 4 nuits en avril 2024
8/10 Bien
Alan, Glasgow
29 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Alan
Séjour de 2 nuits en avril 2024
Réponse de Paula Torrecillas Guest Experience Manager le 1 mai 2024
Dear Alan, Thank you very much for your kind feedback.We are delighted to hear that you enjoyed your stay and appreciate your kind comments about our team who work hard to ensure that we deliver the best service and always meet your expectations.We look forward to welcoming you back for another memorable experience.Best wishes,Paula TorrecillasGuest Experience ManagerBarcelo Benidorm Beach
8/10 Bien
Maria Kristine
Voyage en couple
23 avr. 2024
Les points forts : Équipements et infrastructures et conditions de l’hébergement
Maria Kristine
Séjour de 7 nuits en avril 2024
Réponse de Pedro Ortiz Guest Experience Specialist Barceló B le 23 avr. 2024
Dear Maria Kristine, Thank you very much for your kind review.We appreciate that you chose to stay with us and are glad to know that in general your experience was enjoyable.We look forward to welcoming you back on a future occasion.Best regards,Pedro OrtizGuest Experience Specialist Barceló Benidorm Beach
4/10 Médiocre
Juan Manuel
Voyage en couple
20 avr. 2024
Les points forts : Équipements
Juan Manuel
Séjour de 6 nuits en avril 2024
Réponse de Sara García Sierra Directora Residente le 22 avr. 2024
Estimado Juan Manuel,Nos gustaría darle las gracias por dedicar su tiempo en compartir las impresiones sobre su reciente estancia en nuestro hotel.Lamentamos profundamente que la habitación asignada no haya cumplido con los estándares de limpieza y frescura que caracterizan nuestro establecimiento. Sin embargo, nos gustaría señalar que ofrecemos un servicio diario de limpieza y que nuestras instalaciones son revisadas regularmente para garantizar la satisfacción de nuestros huéspedes.Apreciamos que destacara las amenidades de la habitación, y deseamos en el futuro poder demostrarle la calidad y atención al detalle que nos esforzamos por brindar en el Barceló Benidorm Beach.Deseamos de corazón tener la oportunidad de volver a verle de nuevo para recuperar su confianza en nosotros y ofrecerle una mejor experiencia.Reciba un cordial saludo,Sara García SierraDirectora ResidenteBarceló Benidorm Beach
10/10 Excellent
Keith
Voyage en famille, Voyage en groupe
13 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Keith
Séjour de 3 nuits en avril 2024
Réponse de Paula Torrecillas Guest Experience Manager le 15 avr. 2024
Dear Keith, Thank you very much for your kind feedback.A message of satisfaction from a recent guest is always a reward and incentive for our team to continue upholding the standards expected of us.We look forward to welcoming you back for another memorable experience.Best wishes,Paula TorrecillasGuest Experience ManagerBarcelo Benidorm Beach
8/10 Bien
John Philip
Voyage en couple
1 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
John Philip
Séjour de 7 nuits en mars 2024
Réponse de Paula Torrecillas
Guest Experience Manager
Barce le 2 avr. 2024
Dear John, Thank you very much for your kind feedback.It is rewarding to know that you had such a pleasant experience with us and that you found your room equipped with everything you needed.Moreover, thank you for appreciating our team's quality service; this will encourage us to continue with our efforts to deliver an excellent experience to all our guests.We look forward to welcoming you back for another memorable experience.Best wishes,Paula TorrecillasGuest Experience ManagerBarcelo Benidorm Beach
8/10 Bien
JANET
Voyage en couple
28 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
JANET
Séjour de 4 nuits en mars 2024
Réponse de Paula Torrecillas
Guest Experience Manager
Barce le 29 mars 2024
Dear Janet,Thank you for sharing your review with us.We regret to hear that our breakfast offerings did not meet your expectations, and we appreciate your candid feedback which is invaluable in our continuous effort to improve our dining experience. It pleases us to know, however, that you found our hotel to be clean and safe. Our team strives to maintain the highest standards of cleanliness and security for our valued guests to enjoy a worry-free stay.We look forward to the pleasure of welcoming you back on future occasions.Best regards,Paula TorrecillasGuest Experience ManagerBarcelo Benidorm Beach
10/10 Excellent
Denis
27 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Denis
Séjour de 1 nuit en mars 2024
Réponse de Paula Torrecillas
Guest Experience Manager
Barce le 29 mars 2024
Dear Denis,Thank you for your review.It is heartening to hear your appreciation for our prime beachfront location and the comfort of our rooms. Our dedicated staff will be delighted to know that their efforts to provide friendly and helpful service did not go unnoticed. We're also thrilled to read that the selection at our buffet breakfast met your expectations, and we hope it added a delightful start to your days with us.While we are sorry that you were unable to experience our rooftop pool and bar due to inclement weather, we are glad that this did not significantly detract from your overall experience. We strive to ensure that all our facilities are in prime condition for our guests to enjoy, weather permitting.We hope to welcome you back in the future. Best wishes,Paula TorrecillasGuest Experience ManagerBarcelo Benidorm Beach
10/10 Excellent
Joanne
Voyage en couple
14 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Joanne
Séjour de 4 nuits en mars 2024
Réponse de Paula Torrecillas
Guest Experience Manager
Barce le 15 mars 2024
Dear Joanne,Thank you for your positive feedback.It's gratifying to learn that our strategic location contributed positively to your stay, and that the room cleanliness met your expectations with flying colors. We're also thrilled that you found our room amenities to be top-notch, ensuring a comfortable and enjoyable experience.We acknowledge your ratings on our hotel's condition and service; while these aspects were highly regarded, we continuously strive for excellence and appreciate your feedback as an opportunity for improvement. Your recommendation is highly valued and serves as an encouragement for our team to maintain our high standards.We look forward to welcoming you back on a future occasion.Best regards,Paula TorrecillasGuest Experience ManagerBarcelo Benidorm Beach
10/10 Excellent
Mabel, katy
Voyage en famille avec de jeunes enfants, Voyage en famille
14 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Mabel
Séjour de 4 nuits en mars 2024
Réponse de Paula Torrecillas
Guest Experience Manager
Barce le 15 mars 2024
Apreciada Mabel,En primer lugar, nos gustaría agradecerle que escogiera nuestro hotel Barcelo Benidorm Beach - Adults Recommended para su visita a Benidorm y por recomendarnos a la comunidad viajera, esto es, sin lugar a dudas, la mejor recompensa para todos nosotros.Nos complace enormemente saber que ha disfrutado plenamente de su estancia y que recomienda nuestro establecimiento. Agradecemos sus amables palabras sobre la limpieza de nuestras habitaciones, la calidad de nuestras instalaciones, el servicio prestado por nuestro equipo y las comodidades en la habitación. Es un honor recibir retroalimentación tan positiva y ver reflejado el esfuerzo de nuestro personal en proporcionar una experiencia inolvidable.Esperamos volver a hospedarle en futuras ocasiones.Saludos cordiales,Paula TorrecillasGuest Experience ManagerBarcelo Benidorm Beach
10/10 Excellent
David William
Voyage en groupe, Voyage en couple
8 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
David William
Séjour de 4 nuits en mars 2024
Réponse de Paula Torrecillas
Guest Experience Manager
Barce le 9 mars 2024
Dear David, Thank you very much for your kind feedback.We're delighted to hear that the bright decor, our dedicated staff, and the excellent breakfast made your stay enjoyable. Your compliments are a testament to our team's effort to create a memorable experience. It’s gratifying to know that the cleanliness of the room, the condition of the hotel, the service provided, and the amenities offered were to your complete satisfaction.We look forward to welcoming you back for another memorable experience.Best wishes,Paula TorrecillasGuest Experience ManagerBarcelo Benidorm Beach
10/10 Excellent
Steven
Voyage en couple
6 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Steven
Séjour de 3 nuits en mars 2024
Réponse de Paula Torrecillas
Guest Experience Manager
Barce le 8 mars 2024
Dear Steven, Thank you very much for your kind feedback.A message of satisfaction from a recent guest is always a reward and incentive for our team to continue upholding the standards expected of us.We look forward to welcoming you back for another memorable experience.Best wishes,Paula TorrecillasGuest Experience ManagerBarcelo Benidorm Beach
10/10 Excellent
Elena Cristina
Voyage en famille
24 févr. 2024
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Elena Cristina
Séjour de 2 nuits en février 2024
Réponse de Paula Torrecillas
Guest Experience Manager
Barce le 25 févr. 2024
Dear Cristina,We appreciate that you took the time to share your experience with us.We are sincerely sorry to hear about the issue you encountered with the bathroom odor. Our team is committed to providing impeccable standards of cleanliness and comfort, so this feedback is taken very seriously. We will look into the matter to ensure our high standards are maintained throughout the property.It is delightful to know that you had a very good sleep and were pleased with the room amenities and the overall condition of the hotel. Our dedication to guest satisfaction is reflected in the attention to detail and quality, from the individual room climate control to the range of amenities provided for your convenience.We look forward to the pleasure of welcoming you back on future occasions.Best regards,Paula TorrecillasGuest Experience ManagerBarcelo Benidorm Beach
10/10 Excellent
Daniel
15 févr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Daniel
Séjour de 3 nuits en février 2024
Réponse de Paula Torrecillas
Guest Experience Manager
Barce le 16 févr. 2024
Estimado Daniel, En primer lugar, nos gustaría agradecerle que eligiera nuestro hotel Barcelo Benidorm Beach - Adults Recommended para su visita a nuestra ciudad y por la opinión que compartió en este portal.Lamentamos que haya encontrado dificultades durante el desayuno por la falta de una mesa más accesible para personas con movilidad reducida. Apreciamos su recomendación y la tendremos en consideración para seguir mejorando la experiencia de todos nuestros huéspedes.Nos complace enormemente saber que la limpieza de la habitación, el estado del hotel, el servicio y las comodidades de la habitación hayan sido de su completo agrado y hayan cumplido con sus expectativas al 100%.Una vez más le damos las gracias por compartir su experiencia con nosotros y esperamos poder servirle de nuevo muy pronto.Un saludo,Paula TorrecillasGuest Experience ManagerBarcelo Benidorm Beach
10/10 Excellent
Magtiel
Voyage en famille
14 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Muy recomendado
Magtiel
Séjour de 1 nuit en février 2024
Réponse de Paula Torrecillas
Guest Experience Manager
Barce le 15 févr. 2024
Estimado huésped,Estamos sinceramente agradecidos por el tiempo que ha dedicado a compartir su opinión sobre su reciente estancia en nuestro Barceló Benidorm Beach - Adults Recommended.Pese a que actualmente no disponemos de parking, esperamos disponer de dicho servicio en un futuro próximo.De todos modos, es muy reconfortante que nos haya valorado tan positivamente en otros aspectos como nuestra privilegiada ubicación y el buen desempeño que cada día lleva a cabo todo nuestro personal volcado siempre en atender a los huéspedes de manera cercana y profesional y ayudarles en todo cuanto esté en nuestra mano.Quedamos a su entera disposición para cuando desee repetir experiencia con nosotros. Un cordial saludo.Paula TorrecillasGuest Experience ManagerBarcelo Benidorm Beach
10/10 Excellent
Rachael
Voyage en famille, Voyage en couple
11 févr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Rachael
Séjour de 5 nuits en février 2024
Réponse de Paula Torrecillas Guest Experience Manager le 13 févr. 2024
Dear Rachael,Thank you for your positive feedback.We are thrilled to hear that Room 508 with its panoramic views and the exclusive balcony provided an exceptional setting for your birthday celebration. IIt is wonderful to know that the personal touch for the celebration of such a special date, contributed to the joy of the occasion.Your kind words about the breakfast options and the omelettes cooked to order are much appreciated, as we strive to offer a delightful culinary experience. We're also glad that our reception staff made you feel welcome and that the strategic location of our hotel contributed to a memorable first visit to Benidorm. Your satisfaction is our priority, and it's heartening to read that we succeeded in making your stay 'totally memorable'.We look forward to welcoming you back on a future occasion.Best regards,Paula TorrecillasGuest Experience ManagerBarcelo Benidorm Beach
8/10 Bien
Ann
Voyage en famille
8 févr. 2024
Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Ann
Séjour de 1 nuit en février 2024
10/10 Excellent
Abigail
7 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Superb hotel
Abigail
Séjour de 3 nuits en février 2024
Réponse de Paula Torrecillas
Guest Experience Manager
Barce le 8 févr. 2024
Dear Abigail,Thank you for your positive feedback.We're thrilled to hear that our staff made a great impression with their helpfulness and friendliness. It's also wonderful to know that you enjoyed the breathtaking sea view from your superior king room and that the cleanliness and comfort of the room added to your satisfaction. Your appreciation for the daily replenishment of tea bags and the comfort of our beds is most gratifying. Our team strives to provide these little touches that make a stay memorable, and we're delighted that they contributed to your eagerness to return.We look forward to welcoming you back on a future occasion.Best regards,Paula TorrecillasGuest Experience ManagerBarcelo Benidorm Beach
10/10 Excellent
cheryl
6 févr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
cheryl
Séjour de 3 nuits en février 2024
Réponse de Sara García Sierra
Deputy Manager
Barceló Benido le 10 févr. 2024
Dear Cheryl,Thank you for sharing your experience with us.We are thrilled that you had such a wonderful stay and enjoyed our facilities. Your positive feedback inspires us to continue upholding our high standards.We are grateful for your compliments towards our team members, whose kindness and helpfulness is one of our hotel's greatest strengths and we promise to compliment Carlos on your behalf for his contribution to your well-being whilst in our hotel.We look forward to the pleasure of welcoming you back on future occasions.Best regards,Sara García SierraDeputy ManagerBarceló Benidorm Beach
10/10 Excellent
Peter
5 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Peter
Séjour de 1 nuit en février 2024
10/10 Excellent
Lisa
28 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Lisa
Séjour de 6 nuits en janvier 2024
Réponse de Paula Torrecillas
Guest Experience Manager
Barce le 30 janv. 2024
Dear Lisa,Thank you for your positive feedback.We are thrilled to hear that you have chosen to stay with us not once, but twice, and that you've found the hotel to be both beautiful and safe, with our staff meeting your expectations. Your high praise for our hotel being arguably the best in the area is greatly appreciated. It's fantastic to know that our efforts to provide guests with great views and efficient service have contributed to your enjoyable stay.We look forward to welcoming you back on a future occasion.Best regards,Paula TorrecillasGuest Experience ManagerBarcelo Benidorm Beach
10/10 Excellent
Keith
Voyage en famille
28 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Keith
Séjour de 3 nuits en janvier 2024
Réponse de Paula Torrecillas
Guest Experience Manager
Barce le 30 janv. 2024
Dear Keith, Thank you very much for your kind feedback.We're delighted to hear that you found a friendly and happy atmosphere during your stay with us. It's wonderful to know that the cleanliness of our rooms, the condition of the hotel, and the service provided by our team met your full satisfaction. We strive to create a welcoming environment and it's gratifying to see these efforts reflected in your positive review.We look forward to welcoming you back for another memorable experience.Best wishes,Paula TorrecillasGuest Experience ManagerBarcelo Benidorm Beach
10/10 Excellent
kay
Voyage en groupe, Voyage en couple
26 janv. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
kay
Séjour de 4 nuits en janvier 2024
Réponse de Paula Torrecillas
Guest Experience Manager
Barce le 26 janv. 2024
Dear Kay, Thank you very much for your kind feedback.We are thrilled to hear that you found our hotel clean, our staff pleasant and accommodating, and our breakfast offering to be excellent with a variety of food options. It's also fantastic to know that you enjoyed the great views from our clean rooftop terrace. We're so glad that you found our hotel to be ideal for couples and that you're considering staying with us again.We look forward to welcoming you back for another memorable experience.Best wishes,Paula TorrecillasGuest Experience ManagerBarcelo Benidorm Beach
10/10 Excellent
Rob
Voyage en groupe
22 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Rob
Séjour de 2 nuits en janvier 2024
10/10 Excellent
Carmen
21 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Fin de semana para desconectar
Carmen
Séjour de 2 nuits en janvier 2024
Réponse de Paula Torrecillas
Guest Experience Manager
Barce le 22 janv. 2024
Apreciada Carmen,En primer lugar, nos gustaría darle las gracias por haber elegido nuestro hotel Barcelo Benidorm Beach - Adults Recommended y por compartir su opinión sobre su experiencia con nosotros.Es muy gratificante saber que ha disfrutado de una agradable estancia con nosotros y que nuestra céntrica ubicación le permitió aprovechar los días en esta ciudad al máximo.Por otro lado, si bien, tomamos nota de su impresión sobre el parking. Esperamos poder ofrecer otras alternativas en un futuro no muy lejano.Deseamos tener la oportunidad de servirle de nuevo en el futuro y poder tener la oportunidad de superar las expectativas.Un cordial saludo,Paula TorrecillasGuest Experience ManagerBarcelo Benidorm Beach
10/10 Excellent
Linda
19 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great hotel!
Linda
Séjour de 3 nuits en janvier 2024
Réponse de Paula Torrecillas
Guest Experience Manager
Barce le 19 janv. 2024
Dear Linda,Thank you for your positive feedback.We're thrilled to hear that our staff made a great impression and that our prime location contributed to a memorable stay. It's wonderful to know that the breakfast selection met your expectations and added to the enjoyment of your visit. Your kind words about the cleanliness of our hotel, the condition of our facilities, the service provided by our team, and the comfort of your room are truly appreciated. We aim to create a unique experience for each of our guests, and it's rewarding to know that we have succeeded in making our hotel your new favorite in Benidorm.We look forward to welcoming you back on a future occasion.Best regards,Paula TorrecillasGuest Experience ManagerBarcelo Benidorm Beach
6/10 Satisfaisant
Tina
14 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Disappointed
Tina
Séjour de 2 nuits en janvier 2024
Réponse de Paula Torrecillas
Guest Experience Manager
Barce le 18 janv. 2024
Dear Guest, Thank you first of all for your feedback after your recent stay at the Barceló Benidorm Beach. We are sorry for your disappointment and for not having been informed of the incident, however, we would like to inform you that we are an Adults recommended hotel, in which children are not prohibited from entering.We are pleased to know that you appreciated the service and the comfort and cleanliness of our facilities.Thank you again for your confidence.Best regards, Paula TorrecillasGuest Experience ManagerBarcelo Benidorm Beach
10/10 Excellent
peter
13 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
peter
Séjour de 2 nuits en janvier 2024
10/10 Excellent
gail
11 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Fantastic hotel and stay
gail
Séjour de 1 nuit en janvier 2024
Réponse de Paula Torrecillas
Guest Experience Manager
Barce le 12 janv. 2024
Dear Gail,Thank you for your positive feedback.We're thrilled to hear you enjoyed your mid-week birthday treat and appreciated our central location right next to the old town and beachfront. It's wonderful to know that our team's efforts contributed to a comfortable and clean environment for your stay. We're also delighted that the hotel's condition and the service provided by our team met with your full approval.We look forward to welcoming you back on a future occasion.Best regards,Paula TorrecillasGuest Experience ManagerBarcelo Benidorm Beach
10/10 Excellent
Sue
7 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Sue
Séjour de 1 nuit en janvier 2024
10/10 Excellent
Jo
Voyage en groupe
6 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Jo
Séjour de 1 nuit en janvier 2024
8/10 Bien
Asli
6 janv. 2024
Asli
Séjour de 4 nuits en janvier 2024
6/10 Satisfaisant
Viktor
Voyage en famille
3 janv. 2024
Les points forts : Personnel et service et confort de la chambre
Les points faibles : Propreté
Viktor
Séjour de 1 nuit en janvier 2024
10/10 Excellent
Loraine
28 déc. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Beautiful Hotel
Loraine
Séjour de 4 nuits en décembre 2023
Réponse de Paula Torrecillas
Guest Experience Manager
Barce le 29 déc. 2023
Dear Loraine,Thank you for your positive feedback.We're delighted to hear that the stunning interior and the breathtaking sea views from your room contributed to the cruise-like ambiance you enjoyed. It's wonderful to learn that our rooftop bar provided a perfect setting for relaxation and that the views impressed you. We truly appreciate your kind words about our staff, especially Carlos, whose friendliness and cheerful nature stood out. Our commitment to luxury and style in the energetic city of Benidorm is something we take great pride in, and it's gratifying to know that this resonated with you. Rest assured, we aim to maintain the tranquility you appreciated at night for all our guests to enjoy.We look forward to welcoming you back on a future occasion.Best regards,Paula TorrecillasGuest Experience ManagerBarcelo Benidorm Beach
10/10 Excellent
Jane
24 déc. 2023
Jane
Séjour de 1 nuit en décembre 2023
10/10 Excellent
Kerry
Voyage en groupe
18 déc. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Kerry
Séjour de 2 nuits en décembre 2023
8/10 Bien
Peter
14 déc. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Peter
Séjour de 2 nuits en décembre 2023
10/10 Excellent
Sabrina
Voyage en famille
11 déc. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Must go if in benidorm
Sabrina
Séjour de 2 nuits en décembre 2023
Réponse de Paula Torrecillas
Guest Experience Manager
Barce le 12 déc. 2023
Dear Sabrina,Thank you for your positive feedback.We are delighted to hear that you enjoyed your stay and appreciate your kind comments about our team who work hard to ensure that we deliver the best service and always meet your expectations.We look forward to welcoming you back on a future occasion.Best regards,Paula TorrecillasGuest Experience ManagerBarcelo Benidorm Beach
10/10 Excellent
Martine
6 déc. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Martine
Séjour de 2 nuits en novembre 2023
Réponse de Paula Torrecillas
Guest Experience Manager
Barce le 8 déc. 2023
Beste Martine,Hartelijk dank voor deze mooie beoordeling.Wat is het magnifiek om te lezen dat u een heerlijk verblijf bij ons heeft gehad en dat de gastvrijheid van onze medewerkers niet onopgemerkt is gebleven! We zullen de complimentjes met het team delen.Tot weerziens.Paula TorrecillasGuest Experience ManagerBarcelo Benidorm Beach
10/10 Excellent
Elwyn
Voyage en couple
5 déc. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Elwyn
Séjour de 4 nuits en novembre 2023
Réponse de Paula Torrecillas
Guest Experience Manager
Barce le 8 déc. 2023
Dear Elwyn, Thank you very much for your kind feedback.We do our best to ensure that guests feel welcome and it is very rewarding to read that you enjoyed your stay and appreciated the quality of our services.We look forward to welcoming you back for another memorable experience.Best wishes,Paula TorrecillasGuest Experience ManagerBarcelo Benidorm Beach