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Avis sur Regenta Inn Airport Bangalore

4 out of 5
Regenta Inn Airport Bangalore
No.15 Down Town Park, Sadahalli Road, Gate, International Airport Road, Bengaluru, Karnataka

Avis

6,6
Note des voyageurs de 10 (Excellent), d’après 18 avis sur 78." "
Note des voyageurs de 8 (Bien), d’après 19 avis sur 78." "
Note des voyageurs de 6 (Satisfaisant), d’après 18 avis sur 78." "
Note des voyageurs de 4 (Médiocre), d’après 11 avis sur 78." "
Note des voyageurs de 2 (Horrible), d’après 12 avis sur 78." "

6,6/10

Propreté

7,2/10

Personnel et service

6,2/10

Équipements

6,2/10

Infrastructures et conditions de l’hébergement

4,8/10

Écoresponsabilité

Avis

6/10 Satisfaisant

Adrien

Les points faibles : Propreté et personnel et service
Séjour de 1 nuit en juin 2018
Réponse de Pradeesh le 9 juin 2018
Dear Adrien, Thank you for staying with us and sharing your feedback.Looking forward to serve you soon.

4/10 Médiocre

Alvin

Voyage en famille
Les points forts : Personnel et service
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
I believe this is an issue with Expedia, as this is shown on the website as a 4 star hotel. This should be a 1 or at best 2 star hotel.
Séjour de 1 nuit en septembre 2023

10/10 Excellent

nitin

Séjour de 1 nuit en septembre 2023

8/10 Bien

Chandan, Chantilly

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Near Bangalore airport and is decent hotel to stay for a day or two.
Séjour de 1 nuit en juillet 2023

2/10 Horrible

Ramachandran

Voyage en famille
Les points faibles : Propreté et personnel et service
Not worth for the money. Not Same as in the photographs
Séjour de 1 nuit en mai 2023

2/10 Horrible

Christopher, Bethesda

Voyage en couple
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
First: they gave us the worst room with noise from rooftop. Then: the 2nd room flooded. 3rd room: was ok but our stay was almost over. 4th: driver taking us to airport tried to extort toll charges even after receptionist confirmed price of transfer was inclusive.
Séjour de 2 nuits en février 2023

4/10 Médiocre

Joseph

Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
Bad property with good staff
Séjour de 1 nuit en janvier 2023

2/10 Horrible

Shubha

Voyage en famille
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
No clean bedding and bathrooms

4/10 Médiocre

Rhett

Les points forts : Personnel et service
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
Good staff but not clean, rooms need to be repainted and bathroom door handles not good. Lock to bedroom card was faulty.
Séjour de 1 nuit en octobre 2022
Réponse de General Manager le 7 nov. 2022
Dear guestPlease accept my sincere apology for the inconvenience. We strive to provide consistent service, and i would request you to please take this as one off instance and it is very unfortunate we were not able to deliver up to your expectation. I request you to give us another chance to serve you and i will ensure you will have a pleasant stay with us. Looking forward to welcome you back to the hotel .Regard'sSubramanya

10/10 Excellent

Chandrashekar

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very helpful friendly staff and service. Room needs more utilities like hooks in bathroom etc
Séjour de 1 nuit en août 2022

2/10 Horrible

Dhimant

Voyage en groupe
Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Terrible
a/c not working properly. t.v. not working , no set top box. no internet
Séjour de 2 nuits en mai 2022

2/10 Horrible

Ashutosh

Voyage d’affaires
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Not recommended
Whatever is written as a content on hotel.com is far from true. Room was pathetic. Made a mistake in booking this place due to wrong information given on hotel.com
Séjour de 1 nuit en février 2022

6/10 Satisfaisant

Srinivasa

Voyage d’affaires
Séjour de 1 nuit en août 2021

6/10 Satisfaisant

Jamrodh

Voyage d’affaires
Les points faibles : Infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en novembre 2020
Réponse de Arjun Rao le 17 nov. 2020
Dear Guest, Namaste!!! Thank you for having taken your time to provide us with your valuable feedback.

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The staff was very cooperative and helped me with my request to seal my luggage box.
Séjour de 1 nuit en janvier 2020
Réponse de Arjun Rao E le 3 févr. 2020
Dear Guest, Namaste!!! Thank you for visiting us at Regenta Inn, Bangalore. I hope we achieved our goal in making your stay memorable by providing outstanding service. We Love to hear your feedback and use it to review and improve our services every day! Regards,

8/10 Bien

Anna

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Good .
Séjour de 1 nuit en janvier 2020
Réponse de Arjun Rao e le 30 janv. 2020
Dear Guest, Namaste!!! Thank you for visiting us at Regenta Inn, Bangalore. I hope we achieved our goal in making your stay memorable by providing outstanding service. We Love to hear your feedback and use it to review and improve our services every day! Regards,

2/10 Horrible

Ashakir

Voyage en famille
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Poor hotel
I have paid for King bed, but I end up getting only two single beds, they did even have the courtesy to inform, reception just gave it without any sorry. Shameless people. The bathroom is nasty, breakfast is not hot, Water clog in the breakfast basin.Overall the hotel is a mess. Avoid this place. Lastly, do not go by their photo which is fake.
Séjour de 1 nuit en novembre 2019
Réponse de Arjun Rao E le 20 nov. 2019
Dear Guest, Namaste!!! We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.

6/10 Satisfaisant

gaurav

Voyage en famille
Les points forts : Personnel et service
Decent hotel close to the airport. A bit expensive when compared to similar hotels in the city.
Séjour de 1 nuit en octobre 2019
Réponse de Arjun Rao E le 20 nov. 2019
Dear Guest, Namaste!!! Thank you for staying with us.

2/10 Horrible

Christian

Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Do go there
Terrible bed, no water in the morning, TV did not work, calls in the middle of the night, they don't clean in the corners, it is run down. Probably the worst hotel I stayed in my life.
Séjour de 1 nuit en octobre 2019
Réponse de Arjun Rao E le 28 oct. 2019
Dear Guest, Namaste!!! Thank you for having taken your time to provide us with your valuable feedback relating to your stay with us. We are sincerely concerned and apologies that we fell short on your expectations in some area. Your helpful comments are much appreciated, and your feedback will help us to continually improve the standard of facilities and services offered to all our guests. Looking forward to see you again in the near future and assuring best services at all time.

6/10 Satisfaisant

Nathan

Voyage en famille
Les points forts : Propreté et personnel et service
Les points faibles : Confort de la chambre
Swipe left.
This is absolutely not a four star hotel. The bedsheets were old and yellow and had holes in them. The mattress was like sleeping in a hammock, and the outlets next to the bed didn’t work. I would put this hotel in the 2 star category. Won’t stay here again.
Séjour de 1 nuit en septembre 2019
Réponse de Arjun Rao E le 18 sept. 2019
Dear Guest, Thank you for having taken your time to provide us with your valuable feedback relating to your stay with us. We are sincerely concerned and apologies that we fell short on your expectations in some area. Your helpful comments are much appreciated, and your feedback will help us to continually improve the standard of facilities and services offered to all our guests. Looking forward to see you again in the near future and assuring best services at all time.

6/10 Satisfaisant

Karan

Les points forts : Personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement et confort de la chambre
ONLY if you’re looking to stay near Bglr Airport!!
If you’re looking at something closer to Bglr airport and don’t wanna shell out 10k a night at Taj (next to the airport); this hotel promptly provides you that. But the problem is that it provides only that!! Promoximity from the airport; that’s the only positive. Let me tell you the negatives: - AC doesn’t work properly - Hot water in the bathroom is only available in the morning; if you’re in the mood to take a relaxing evening shower after a long day of work, you’re in for a cold shower - The rooms are very basic with hardy any accompaniments - Room service i.e. quality of food is really bad Check-in check-out were smooth, no real problems there. Breakfast spread was narrow but whatever was there tasted nice. Will think twice before booking this place again.
Séjour de 1 nuit en août 2019
Réponse de Arjun Rao E le 29 août 2019
Dear Guest, Namaste!!! Thank you for having taken your time to provide us with your valuable feedback relating to your stay with us. We are sincerely concerned and apologies that we fell short on your expectations in some area. Your helpful comments are much appreciated, and your feedback will help us to continually improve the standard of facilities and services offered to all our guests. Looking forward to see you again in the near future and assuring best services at all time. Regards,

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very close to the airport Clean and comfortable 2 things
Séjour de 1 nuit en août 2019
Réponse de Arjun Rao E le 24 août 2019
Dear Guest, Namaste!!! Thank you for choosing to stay at Regenta Inn, for your recent stay in Bangalore! We Love to hear your feedback and use it to review and improve our services every day! Regards,

4/10 Médiocre

Sunil

Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Séjour de 1 nuit en mai 2019
Réponse de Arjun Rao E le 29 mai 2019
Dear Guest, We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.

6/10 Satisfaisant

Voyageur vérifié

Voyage d’affaires
May be the day I check in wasnt a good day I think.....there where construction going on outside my room I guess....also the reception couldnt tell me properly that Airport Shuttle is FREE and ask me to PAY! Need a proper training to see what guests are entitled.....overall its ok and it was just a stopover stay.....hope things are good now
Séjour de 1 nuit en juin 2017
Réponse de Arjun Rao E le 11 mai 2019
Dear Guest, Thank you for choosing to stay at Regenta Inn, for your recent stay in Bangalore! We sincerely regret the inconvenience caused during your stay, we had arranged chauffeur driven car as per your request for airport transfers and charges are very minimum (include parking and toll).

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en avril 2019
Réponse de Arjun Rao E le 9 mai 2019
Dear Guest, Thank you for visiting us at Regenta Inn, Bangalore. I hope we achieved our goal in making your stay memorable by providing outstanding service. We Love to hear your feedback and use it to review and improve our services every day! Looking forward to welcome you again soon.

8/10 Bien

L.V.

Voyage en couple
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Very convenient and closer to the airport. I liked the location and it wasn't noisy. I could rest well. Restaurant was open most of the time. I enjoyed the food. On the first day, there was a slight delay in the restaurant to serve food as I arrived after 2.30pm. Restaurant staff was courteous. Overall it was a pleasant place to stay and dine. I will stay at this place if I visit Bangalore.
Séjour de 2 nuits en avril 2019
Réponse de Arjun Rao e le 9 mai 2019
Dear Guest, Thank you for visiting us at Regenta Inn, Bangalore. I hope we achieved our goal in making your stay memorable by providing outstanding service. Looking forward to welcome you again soon.

10/10 Excellent

Voyageur vérifié

Séjour de 1 nuit en avril 2019
Réponse de Arjun Rao E le 22 avr. 2019
Dear Guest, Thank you for having taken your time to provide us with your valuable feedback Looking forward to see you again in the near future and assuring best services at all time.

6/10 Satisfaisant

Karan

Les points forts : Personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
Definitely not a 4-Star Hotel!
Hotels.com rating this hotel as a 4-star hotel is extremely misleading. The room was mediocre and not very clean. The bathroom was tiny - switching on the shower meant drenching the whole bathroom in water! It is conveniently close to the airport and is fine for a short stay. Only saving grace was a delicious breakfast spread with plenty of yummy local food choices.
Séjour de 1 nuit en mars 2019
Réponse de Arjun Rao E le 1 avr. 2019
We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.

6/10 Satisfaisant

Abhinit

Les points forts : Confort de la chambre
Shower head broken and smelly bathroom
Séjour de 1 nuit en mars 2019
Réponse de Arjun Rao E le 1 avr. 2019
We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.

4/10 Médiocre

Akhil

Les points faibles : Personnel et service
Unpleasant experience
The hotel is at a distance and location where none of the cabs are willing to drop / pick. Checked-in late night and had a bad experience with the AC and water supply.
Séjour de 1 nuit en mars 2019
Réponse de Arjun Rao E le 20 mars 2019
Dear Mr. Akhil, Namaste!!! Thank you for having taken your time to provide us with your valuable feedback relating to your stay with us. We are sincerely concerned and apologies that we fell short on your expectations in some area. Your helpful comments are much appreciated, and your feedback will help us to continually improve the standard of facilities and services offered to all our guests. Airport transfer would have been arranged on prior intimation. Looking forward to see you again in the near future and assuring best services at all time.

4/10 Médiocre

Voyageur vérifié

Voyage d’affaires
Property is marketed as 4 stars but would hardly qualify for 3 stars
Séjour de 1 nuit en mars 2019
Réponse de Arjun Rao e le 6 mars 2019
Dear Guest, Thank you for staying with us and look forward to meeting you on your next visit.

2/10 Horrible

Voyageur vérifié

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The rooms were stinking and really bad communication at the front desk
Séjour de 1 nuit en janvier 2019
Réponse de Arjun Rao E le 15 févr. 2019
Dear Guest, Please accept my sincere apologies for the inconvenience caused to you. We will make sure this doesn't happen again.

8/10 Bien

Anitha

Les points forts : Personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
Need to redo your bathroom
Ok
Séjour de 1 nuit en janvier 2019
Réponse de Arjun Rao E le 30 janv. 2019
Dear Ms. Anitha, Namaste!!! Thank for staying with us. Definitely we shall take up the renovation at the earliest. We thank you for your suggestion and look forward to having you with us.

8/10 Bien

Asmita

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Go for it 👍
Overall experience was good!
Séjour de 1 nuit en janvier 2019
Réponse de Arjun Rao E le 30 janv. 2019
Dear Ms. Asmita, Namaste!!! Thank you for staying with us and we look forward to having you with us.

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Les points faibles : Personnel et service
Regenta Inn
Construction next door meant noise into late evening. The hotel would lose power. Internet was spotty and staff do not speak good english, which is not an issue (if you're local). Most of the staff was polite although they do enjoy gossiping.
Séjour de 6 nuits en janvier 2019
Réponse de Arjun Rao E le 30 janv. 2019
Dear Guest, We regret the inconvenience caused during stay with us.Now the construction work has completed and even we have deputed good English specking staff to take care of international guest like you.

8/10 Bien

Arancha

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great location for the airport
Great location in terms of a place to stay to make an early morning flight out of Bangalore at a reasonable price. Staff were polite and friendly
Séjour de 1 nuit en janvier 2019
Réponse de Arjun Rao E le 30 janv. 2019
Dear Guest, Thank you for your appreciation and encouragement. Looking forward to having you with us.

6/10 Satisfaisant

Voyageur vérifié

Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en décembre 2018
Réponse de Arjun Rao E le 13 févr. 2019
Thank you for staying with us and looking forward to having you again.

10/10 Excellent

Voyageur vérifié

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very very close to airport and the highway (Bangalore - Hyderabad)
Séjour de 1 nuit en décembre 2018
Réponse de Arjun Rao E le 30 janv. 2019
Dear Guest, Thank you for staying with us and giving 5/5 for our services.

2/10 Horrible

Nupur

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Bugged
there are bugs that have bitten my entire arm and back. First they gave me a room much smaller than the one that was booked. I was then moved upon insistence to another smelly room. The receptionist was extremely rude when I asked to show another room and change the dirty bed sheet. After hours of running around, room was finally allotted. I wish my woes ended there. In a efw minutes i found myself scratching all over with big bug bites on my arms back and legs. I immediately changed my hotel. Regenta Inn is not agreeing to cancel our booking.
Séjour de 3 nuits en décembre 2018

10/10 Excellent

Josh

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great layover hotel
Great little hotel, we had a long layover to Goa and stayed there instead of waiting 7 hours in the airport. Very close and convient.
Séjour de 1 nuit en novembre 2018

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en décembre 2018

6/10 Satisfaisant

kyungyeol

Les points forts : Propreté et personnel et service
Séjour de 1 nuit en novembre 2018

10/10 Excellent

Bhupender

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
very good
Séjour de 1 nuit en novembre 2018

2/10 Horrible

StephenRainey, London

Les points faibles : Propreté et infrastructures et conditions de l’hébergement
The bed linen was dirty which caused my wife not to sleep in the bed. She slept on top of the bed with her clothes on as I did. The noise within the hotel was terrible. There was no double glazing therefore the noise from the road was deafening. We had no sleep whatsoever.
Séjour de 1 nuit en novembre 2018

10/10 Excellent

Voyageur vérifié

Séjour de 1 nuit en septembre 2018
Réponse de Pradeesh le 15 oct. 2018
Dear Guest, Namaste!!! Thank you for staying at Regenta Inn on your recent visit and sharing your valuable feedback you had with us.

4/10 Médiocre

Shekhar

Not very comfertable rooms
Very noisy room , not very good furniture, the photos and real rooms are different. Staff is ok but not very helpful. Kind of they don't care, restaurant is slow. Breakfast is average. I do not recommend if you are looking for more than 2 days , especially Wi-Fi is bad it connects only 1 device. Overall ok for location.
Séjour de 1 nuit en août 2018
Réponse de Pradeesh le 15 oct. 2018
Dear Mr. Shekhar, Namaste!!! Thank you for staying with us and sharing your feedback you had with us.First and foremost behalf of Royal Orchid Hotels we are regretting for the inconvenience caused and we will make sure that you will have a comfortable stay on your next visit.

2/10 Horrible

R, INDIA

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
DON'T BOOK THIS HOTEL
CHARGING 500 INR/VISITOR/HR...DISAPPOINTING & STRESSFUL. VISITORS ARE NOT ALLOWED EVEN IN THE LOBBY. ARROGANT MANAGER.
Séjour de 1 nuit en août 2018
Réponse de Pradeesh le 30 août 2018
Dear Guest, Namaste!!! Thank you for staying with us and sharing your feedback.and behalf of Regenta Inn by Royal Orchid Hotels, we are regretting on the issues you have faced.Also I would like to inform you that for the safety and security purpose we are not allowing any visitors to spend more than two hours in a room if it is extending that time they have to provide their valid ID proof and as it is a transit hotel we have to charge Rs.500/- net per person as it is going to be day use.Once again thank you for staying with us. Best Regards, Pradeesh

6/10 Satisfaisant

Mukul

Les points forts : Propreté et confort de la chambre
Séjour de 1 nuit en août 2018
Réponse de Pradeesh le 30 août 2018
Dear Mr. Mukul, Namaste, Thank you for staying with us and we are looking forward to meet you soon.

8/10 Bien

Shriram

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Good airport hotel
Just stayed one night as we had a early flight from Bangalore. It was close to the airport.
Séjour de 1 nuit en juillet 2018
Réponse de Pradeesh le 3 août 2018
Dear Shriram, Namaste!!! Thank you for staying with Regenta Inn by Royal Orchid Hotels and sharing your feedback in this platform.We looking forward to meet you soon.

6/10 Satisfaisant

TANZEEM, Ranchi

Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Hotel is not what is looks in hotels.com , bed & pillows are not at all comfortable
Séjour de 1 nuit en juin 2018
Réponse de Pradeesh le 11 juil. 2018
Dear Tanzeem, Thank you for staying with us and we deeply regretting on the difficulties you have faced.We will make sure that you will have comfortable stay on your next visit.