2/10 Horrible
Deepak, Burr Ridge
Voyage en famille
15 déc. 2023
Our international flight arrived at 2AM. Reached the hotel around 3:30 AM. Our relatives live an hour away from the airport.
We had booked the room for whole night as we wanted to reach our relatives during daytime out of safety concerns. It was a confirmed reservation with credit card on file.
The hotel considered us a ‘no show’ and rented the room. No rooms were available. So we were left stranded in the middle of the night. No other hotels were available in the area. Ultimately we ended up taking a taxi from the hotel to our relative’s house.
The hotel is in a poor residential area. Felt unsafe in the middle of the night.
Deepak
Séjour de 1 nuit en décembre 2023