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Avis sur Fairfield By Marriott Bengaluru Rajajinagar

4 out of 5
Fairfield By Marriott Bengaluru Rajajinagar
59th C Cross, 4th M Block,rajaji Nagar, Bengaluru, Karnataka

Avis

7,8

Bien

Note des voyageurs de 10 (Excellent), d’après 82 avis sur 214." "
Note des voyageurs de 8 (Bien), d’après 71 avis sur 214." "
Note des voyageurs de 6 (Satisfaisant), d’après 29 avis sur 214." "
Note des voyageurs de 4 (Médiocre), d’après 18 avis sur 214." "
Note des voyageurs de 2 (Horrible), d’après 14 avis sur 214." "

8,4/10

Propreté

8,4/10

Personnel et service

7,6/10

Équipements

8,0/10

Infrastructures et conditions de l’hébergement

7,0/10

Écoresponsabilité

Avis

8/10 Bien

Not Provided, San Francisco

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Valeur sûre
Hotel Marriot business classique
Réponse de General Manager le 4 oct. 2016
Dear Guest, Namaskara from Fairfield by Marriott Rajajinagar! I am obliged that you rated our hotel to be excellent in the market and would come back and also recommend the Fairfield Marriott Hotel to your friends, colleagues and family. Thank you very much for sharing your valuable feedback. We look forward to having you stay with us again. Vivin Kuriakose Hotel Manager

8/10 Bien

muralikrishna

Séjour de 2 nuits en mars 2024

6/10 Satisfaisant

Krishna Prasad

Voyage en famille, Voyage en groupe
Awesome Breakfast!
Séjour de 3 nuits en février 2024

2/10 Horrible

Rajeev

Voyage en famille
Les points forts : Équipements
I did check-in with proper bank debit card on file, I did notify the front desk as they confirmed my departure on Jan 23rd, I did acknowledge the same. Later, they indicated that the card was "invalid" that the usual Bank of America card I used with them even last time, they say I had to use it physically to charge, I was not told when I notify the front desk, in spite I did provide a local Bank card and came back with the same comment "invalid" I did use the same with Amazon to order was not there physically to charge. In spite of it, I did set up net banking and transferring funds to cover. I need to dispute some of the room charges, which is not the same as initial booked for, they raised the price, I will contact the same and indicate the discrepancies. Thanks, need your suppor to resolve this issue.
Séjour de 9 nuits en janvier 2024

6/10 Satisfaisant

manit

Les points forts : Personnel et service
Séjour de 4 nuits en décembre 2023

10/10 Excellent

Balasubramani

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Excellent luxurious stay
Excellent stay
Séjour de 2 nuits en novembre 2023

10/10 Excellent

Arun

Séjour de 3 nuits en novembre 2023

10/10 Excellent

Rajeev

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The stay was excellent and staff very courteous, excellent dining!!
Séjour de 4 nuits en octobre 2023

2/10 Horrible

Yasunori

Séjour de 9 nuits en septembre 2023

2/10 Horrible

Rajesh

Les points faibles : Personnel et service et infrastructures et conditions de l’hébergement
terrible stay
terrible stay we had the property is run down it cannot be rated 5star according to me its a 2 star and its a shame to have the name Marriot attached to it...checkin alone was a nightmare at 4am you dont need teh hassel when you have paid for that day, rooms need to be renovated its totally old school, the PoOl area dont even go there its in a terrible state...all the pictures on the Hotel.com are of when the hotel was built, they need to provide the latest pictures...one day in the shower and suddenly NO WATER i had to dry teh soap and my self n leave the hotel for a meeting without shower...Lighting in the room is horrible ur literally in darkness see the picture attached even that was done after 2 days of complaining...if i had not paid in advance for the stay i would have checked out the following day...when i spoke to the reception for refund or NOT to charge my card n i wanted to checkout i was told they will still charge me had no choice BUT to stay on...infact hotel.com should review all their property on their website....will never go back to this hotel and will be doubtful to stay in a Marriot property....:(
Séjour de 5 nuits en juin 2023

10/10 Excellent

Anzal

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The stay was amazing as there was staffs all the time whenever we need something. On top of that they were very pleasing and attendive. Appreciate it. Thank you
Séjour de 1 nuit en juin 2023

8/10 Bien

GANESH C

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en juin 2023

10/10 Excellent

Garvita

Séjour de 1 nuit en juin 2023

10/10 Excellent

Shiva

Séjour de 1 nuit en mai 2023

10/10 Excellent

Voyageur vérifié

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Fairfield by Marriott
Good stay for a short period
Séjour de 1 nuit en mai 2023

4/10 Médiocre

Prakash

Voyage en famille avec de jeunes enfants
Les points forts : Personnel et service
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
We stayed here for a 3-night stay. The hotel room was rundown. It had broken things like broken toilet paper, door handles, the exhaust fan in the bathroom not working, etc. Also, the bathroom didn't drain properly due to a construction mistake. The floor was below the drainage area, and water would stall. They also need to provide more fresh towels, and their paper towels/tissue paper provided in the bathroom stinks. The furniture and the floor were dirty. The positive part of the stay was the restaurant service. Kava restaurant had good food, and the staff were courteous. They took personal orders, delivered them to our tables, and prepared fresh coffees. I wouldn't stay there again due to the room quality.

6/10 Satisfaisant

VIREN

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 3 nuits en mai 2023

10/10 Excellent

Maninder, san jose

Voyage en famille, Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
When you entering hotel so front desk employees but especially Priyanka welcome you it makes you family friendly which makes you comfortable stay there. The transportation system need to be transparent in front .The overall stay is very enjoyable and comfortable. Thanks
Séjour de 2 nuits en mars 2023

4/10 Médiocre

Jaleel said

Séjour de 5 nuits en mars 2023

4/10 Médiocre

rajagopal

Voyage en famille
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Not clean as it used to be a few years ago. The towels were old and worn out. The shower room was not clean. The soap dispenser looked over used.

8/10 Bien

Das

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Overall its good

4/10 Médiocre

JAMES

Voyage d’affaires
Les points forts : Personnel et service
Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Disappointed with quality of stay
Condition of hotel was not a fit for the brand of hotel. Small beds, off white sheets and towels, not so clean bathroom, stuffy hallway carpets. Not a good value for money spent.
Séjour de 1 nuit en décembre 2022

2/10 Horrible

Chintan

Séjour de 3 nuits en décembre 2022

2/10 Horrible

Sweta

Séjour de 2 nuits en novembre 2022

4/10 Médiocre

Varun

Les points forts : Personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
Infrastructure is poor.Seems waste of Money.The rooms are in very bad shape. Curtains are torn,Floor in pathetic shape. Bathroom door panels are rusted.Furniture seems not cleaned for ages. Room Views are pathetic.Its like staying in a 2 Star hotel. Food good and Hotel Staff are Very Good. House cleaning on 2nd day stay(18 sep) was done 5pm inspite of giving the keys at reception.Share the email I will send the images of room.
Séjour de 3 nuits en septembre 2022

2/10 Horrible

GURMEET

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
very bad hotel
wrong room was given. although booked double room they gave twin sharing room. the fridge was not working. the room was facing road and hence noisy. the room service was bad
Séjour de 2 nuits en septembre 2022

10/10 Excellent

Deep Jyoti

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I like the hotel for its ambience and staff. Breakfast was excellent and delicious. It was worth staying.
Séjour de 1 nuit en septembre 2022

4/10 Médiocre

SUNEEL KUMAR SATULURI

Voyage en famille
Les points faibles : Propreté et personnel et service
Towels smelt bad. And corridors are very dark. Absolutely no ventilation.
Séjour de 4 nuits en juillet 2022

8/10 Bien

Vimala

Séjour de 2 nuits en juillet 2022

6/10 Satisfaisant

parag

Voyage en famille
Poorly maintained room but good location
Séjour de 5 nuits en juin 2022

8/10 Bien

Amrutha

Voyage en famille
Les points forts : Propreté et infrastructures et conditions de l’hébergement
They required my passport and visa but did not tell me before arriving at the property
Séjour de 1 nuit en mai 2022

2/10 Horrible

Saabina

Voyage d’affaires
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Disgrace on the Marriott brand name
It was an extremely disappointing stay. The hotel wasn’t well maintained. Our bathroom shower was broken. The toiletries were not even labelled. When we entered the room, it smelt very unpleasant and we informed housekeeping, though there was nothing they could do about it. The breakfast buffet had juices that tasted stale. A group of us who chose the same hotel considering proximity to our meeting were all extremely disappointed. Some of my friends had very disrespectful behaviour from the employees, some of them had to repeatedly contact the front desk to get any form of response and some of them had no hair dryers or any other amenities. The manager seemed extremely apologetic and polite when we addressed the issues. However, it doesn’t seem like the hotel can make a quick recovery at this rate. This hotel charged premium rates and offered less than 2 star facilities. It felt like an absolute misuse of the Marriott Brand name.
Séjour de 3 nuits en mai 2022

4/10 Médiocre

Aseem Shekhar

Séjour de 4 nuits en mai 2022

4/10 Médiocre

Sanjay, Jamshedpur

Voyage d’affaires
Les points faibles : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Very sub standard and below par services Rooms not maintained well and un hygienic. Overall a bad experience. Complained to the hotel authorities and then they did some damage control
Séjour de 2 nuits en mai 2022

8/10 Bien

venkat

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
centrally located. carpets were dirty and old needs replacement.
Séjour de 4 nuits en avril 2022

4/10 Médiocre

Kaushik

Les points forts : Personnel et service
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
Room was pathetic and a disgrace to the Marriott brand. Sofa was stained, the bathroom was absolutely dirty and filthy with rusted items throughout. Shower head had green stains, dustbin inside toilet looked a 100 years old with cigarette stains and dings, without a disposal bag. No Mug even to hold toothbrush. The soap and shampoo disposal units seemed to make not use it. Room overlooked canteen section of an office, when the reservation made was for a city view. Thoroughly disappointing and a waste of money.
Séjour de 1 nuit en mars 2022

2/10 Horrible

Sidda J

Voyage en famille, Voyage d’affaires
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Les points faibles : Personnel et service
I had booked twin but, was given queen which I realised after moving to the room. Staff should be more transparent in communicating ahead.
Séjour de 1 nuit en octobre 2021
Réponse de Fairfield Marriott Rajajinagar le 26 oct. 2021
Dear Guest, Greetings!!! Thank you for your valuable feedback, please accept our sincere apologies for inconvenience caused.

6/10 Satisfaisant

Voyageur vérifié

Voyage d’affaires
Les points faibles : Infrastructures et conditions de l’hébergement et confort de la chambre
Slightly dissatisfied with the experience
Séjour de 3 nuits en septembre 2021
Réponse de Fairfield Marriott Rajajinagar le 23 sept. 2021
Dear Guest, Greetings!!! Thank you for taking out your time and writing about our hotel. Please accept our sincere apologies for inconvenience caused during your recent stay.

8/10 Bien

KI CHUL

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Efficient choice for business travelers
Efficient choice for business travelers
Séjour de 1 nuit en août 2021
Réponse de Purushottam Pandey le 3 sept. 2021
Dear Ki Chul, Greetings from Fairfield by Marriott Rajajinagar! It is so overwhelming to receive such a positive feedback. Taking genuine care of our guest is something that comes naturally to the team and is exemplified here with your kind comments. Once again thank you, we sincerely appreciate your contemplation and affection towards Marriott.

6/10 Satisfaisant

Sunitha

Voyage en famille
Les points faibles : Propreté
May or may not be a next time
Very disappointed with the hotel. I read some good reviews and went for it but the room they provided me was smelling so musty that we were coughing through the night with irritation. Had to put room freshners to manage our stay as no matter who we complained to, our room wasn't changed. Bathroom walls were mouldy and had hairs on the walls! Pillows were smelling like old and smelly. Its a 4 star and we expect the standards to be upto it. It was more like some roadside motel! My sister's room was better so we spent more part of our day there and went only for sleeping in ours. On a good note: breakfast was good, staff had a nice cheerful face. Food we ordered were also good.
Séjour de 2 nuits en août 2021
Réponse de Fairfield Marriott Rajajinagar le 5 sept. 2021
Dear Guest, Greetings!!! Please accept our sincere apologies for the inconvenience caused during you recent stay at Fairfield Marriott Rajajinagar. Highlighted issues has been taken positively in order to correct ourselves, trust it's isolated issue. Please give us another opportunity to showcase our hospitality once again.

8/10 Bien

MohammedJaffer

Voyage d’affaires
Les points forts : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
Séjour de 1 nuit en juillet 2021
Réponse de Fairfield Marriott Rajajinagar le 29 juil. 2021
Dear Guest, Greetings!!! Thank you for sharing your valuable feedback.

6/10 Satisfaisant

Voyageur vérifié

Voyage en famille avec de jeunes enfants
so so.... nothing more to add
Séjour de 2 nuits en juin 2021
Réponse de Fairfield Marriott Rajajinagar le 19 juil. 2021
Dear Guest, Greetings!!! We apologize for inconvenience and assure for better services in future

4/10 Médiocre

Voyageur vérifié

Voyage en famille avec de jeunes enfants, Voyage en famille
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Les points faibles : Personnel et service
it was ok.. nothing special.. It would not hurt the staffs especially at the reception to at least smile at the customers.
Séjour de 2 nuits en juin 2021
Réponse de Fairfield Marriott Rajajinagar le 19 juil. 2021
Dear Guest, Greetings!!! We apologize for inconvenience and assure you for better service in future.

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Two nice nites
Quick service. Caring service from staff at dining.
Séjour de 2 nuits en juillet 2021

10/10 Excellent

Puneet

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Hospitality was close to perfect despite
Séjour de 2 nuits en juin 2021
Réponse de Fairfield Marriott Rajajinagar le 19 juil. 2021
Dear Guest, Greetings!!! Thank you for your valuable feedback.

6/10 Satisfaisant

Voyageur vérifié

Voyage en famille
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
THE PILLOWS WERE SMELLY ND THE BRAKFAST BUFFET WAS VERY MINIMAL AND SERVICE WAS VERY LATE AND THEY JUST THROW THE PLATES ON THE TABLE THERES NO PROPER ETTIQUE AND BEHAVIOUR FOR THE NAME
Séjour de 2 nuits en juin 2021
Réponse de Fairfield Marriott Rajajinagar le 19 juin 2021
Dear Guest, Greetings!!! We thank you for your valuable feedback and will definitely brief our team on above highlighted issues. Please accept our sincere apologies for the inconvenience caused.

8/10 Bien

Voyageur vérifié

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Good experience
Séjour de 4 nuits en mai 2021
Réponse de Fairfield Marriott Rajajinagar le 7 juin 2021
Dear Guest, Greetings!!! Thank you for your valuable feedback

8/10 Bien

Vivek

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 6 nuits en avril 2021
Réponse de Fairfield Marriott Rajajinagar le 7 juin 2021
Dear Guest, Greetings!!! Thank you for your valuable feedback

10/10 Excellent

Goutam

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Very comfortable stay.
We felt safe, comfortable even in the current situation. The room service was top notch. The place looked really clean. We liked the food the most. We would love to come back and stay here.
Séjour de 5 nuits en mars 2021
Réponse de Fairfield Marriott Rajajianagar le 19 juin 2021
Dear Guest, Greetings!!! Thank you for your valuable feedback.

10/10 Excellent

Voyageur vérifié

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en mars 2021
Réponse de Fairfield Marriott Rajajinagar le 24 mars 2021
Dear Guest, Greetings!!! Thank you for your valuable feedback.