Avis sur Maldron Hotel Belfast City
Maldron Hotel Belfast City
20 Brunswick Street, Belfast, Northern Ireland
Avis
8,8
Excellent
9,0/10
Propreté
9,0/10
Personnel et service
8,4/10
Équipements
9,0/10
Infrastructures et conditions de l’hébergement
8,6/10
Écoresponsabilité
Avis
Voyage en famille
15 mai 2024
Les points forts : Propreté, personnel et service, équipements
Séjour de 1 nuit en mai 2024
Réponse de Reservations le 20 mai 2024
Hi Réjean, Thanks for taking the time to leave us a review – we appreciate it and are delighted that you enjoyed your stay with us! We're really sorry we weren't able to resolve the drain issue for you, and hope this didn't impact too much on your stay. We hope to welcome you back to Maldron Belfast again in the future
8/10 Bien
JACQUES
Voyage en famille
25 déc. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
JACQUES
Séjour de 3 nuits en décembre 2023
Réponse de Reservations Team le 27 déc. 2023
Hi Jacques, Thanks for taking the time to leave us a review – we appreciate it and are delighted that you enjoyed your stay with us! We hope to welcome you back to Maldron Belfast again in the future
8/10 Bien
Christophe
Voyage en famille
18 juil. 2023
Les points forts : Propreté et confort de la chambre
Les points faibles : Personnel et service
Bon emplacement
Christophe
Séjour de 3 nuits en juillet 2023
Réponse de Maldron Hotel Belfast City le 19 juil. 2023
Merci d'avoir pris le temps de nous laisser un avis - nous apprécions vos commentaires et votre honnêteté. Il est décevant d'apprendre que vous n'avez pas eu une expérience positive avec nous et nous n'avons pas répondu à vos attentes à cette occasion. soyez assuré que nous discuterons de tous vos points lors de notre réunion hebdomadaire des opérations et qu'un plan d'action sera mis en place pour rectifier ces problèmes. Mes sincères excuses pour l'impact que cela a eu sur votre séjour. Nous espérons vous accueillir à nouveau à Maldron Belfast à l'avenir
10/10 Excellent
thierry
3 avr. 2023
thierry
Séjour de 3 nuits en mars 2023
Réponse de Reservations Team le 5 avr. 2023
Hi Thierry, Thanks for taking the time to leave us a review – we appreciate it and are delighted that you enjoyed your stay with us! We hope to welcome you back to Maldron Belfast again in the future
8/10 Bien
Matthieu
Voyage en couple
13 mars 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Matthieu
Séjour de 1 nuit en mars 2023
Réponse de Reservations Team le 20 mars 2023
Hi Matthieu, Thanks for taking the time to leave us a review – we appreciate it and are delighted that you enjoyed your stay with us! We hope to welcome you back to Maldron Belfast again in the future
10/10 Excellent
Aurélien
Voyage en groupe
17 sept. 2022
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Aurélien
Séjour de 1 nuit en septembre 2022
Réponse de Maldron Hotel le 23 sept. 2022
Thank you for your feedback AurelienWe hope to welcome you back to the hotel soon.RegardsMaldron Hotel Belfast City
10/10 Excellent
Michel
Voyage en couple
11 août 2022
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Michel
Séjour de 1 nuit en août 2022
Réponse de Reservations Team le 11 août 2022
Hi Michel,
Thank you for taking the time to leave us a review - we appreciate it and are very glad you enjoyed your stay with us in Belfast City
6/10 Satisfaisant
Daviid
5 juil. 2022
Les points faibles : Personnel et service
Daviid
Séjour de 5 nuits en juin 2022
Réponse de Reservations Team le 6 juil. 2022
Hi Daviid,
Thanks for taking the time to leave us a review; we appreciate it and hope to welcome you back to Maldron Belfast again soon!
8/10 Bien
Olivier
3 nov. 2021
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Olivier
Séjour de 5 nuits en octobre 2021
8/10 Bien
Alison
Voyage en groupe
20 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Alison
Séjour de 3 nuits en mai 2024
Réponse de Reservations le 21 mai 2024
Hi Alison, Thanks for taking the time to leave us a review – we appreciate it and are delighted that you enjoyed your stay with us! We hope to welcome you back to Maldron Belfast again in the future
2/10 Horrible
Steven
16 mai 2024
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Steven
Séjour de 4 nuits en mai 2024
Réponse de Reservations le 20 mai 2024
Hi Steven, Thanks for taking the time to leave us a review – we appreciate your feedback and honesty. It is disappointing to hear that we fell short of your expectations and my sincere apologies for the impact this had on your stay. We will address the issues you have mentioned regarding the aircon and the room cleanliness with our maintenance team. I can see on the handover that the toilet seat was logged and our Maintenance Manager went up to fix it, but we understand that what a frustration this would have been for you. We do hope to welcome you back to Maldron Belfast again in the future and please contact myself directly if you wish to discuss anything further TamarinRevenue Manager
8/10 Bien
julie
Voyage en couple
15 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
julie
Séjour de 1 nuit en mai 2024
Réponse de Reservations le 20 mai 2024
Hi Julie, Thanks for taking the time to leave us a review – we appreciate it and are delighted that you enjoyed your stay with us! We hope to welcome you back to Maldron Belfast again in the future
10/10 Excellent
William
12 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
William
Séjour de 2 nuits en mai 2024
Réponse de Reservations le 20 mai 2024
Hi William, Thanks for taking the time to leave us a review – we appreciate it and are delighted that you enjoyed your stay with us! We hope to welcome you back to Maldron Belfast again in the future
6/10 Satisfaisant
Chad, Picton
Voyage en couple
12 mai 2024
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Les points faibles : Personnel et service
Chad
Séjour de 2 nuits en mai 2024
Réponse de Reservations le 13 mai 2024
Hi Chad, Thanks for taking the time to leave us a review – we appreciate your feedback and honesty. It is disappointing to hear that we fell short of your expectations and my sincere apologies for the impact this had on your stay. We hope to welcome you back to Maldron Belfast again in the future
10/10 Excellent
Nili
10 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Nili
Séjour de 1 nuit en avril 2024
Réponse de Reservations le 13 mai 2024
Hi Nili, Thanks for taking the time to leave us a review – we appreciate it and are delighted that you enjoyed your stay with us! We hope to welcome you back to Maldron Belfast again in the future
10/10 Excellent
Andrew Pawel
Voyage d’affaires
8 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Andrew Pawel
Séjour de 2 nuits en mai 2024
Réponse de Reservations le 9 mai 2024
Hi Andrew, Thanks for taking the time to leave us a review – we appreciate it and are delighted that you enjoyed your stay with us! We hope to welcome you back to Maldron Belfast again in the future
8/10 Bien
Lynne
6 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Lynne
Séjour de 2 nuits en mai 2024
Réponse de Reservations le 8 mai 2024
Hi Lynne, Thanks for taking the time to leave us a review – we appreciate it and are delighted that you enjoyed your stay with us! We hope to welcome you back to Maldron Belfast again in the future
8/10 Bien
Gillian
Voyage en couple
5 mai 2024
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Gillian
Séjour de 3 nuits en mai 2024
Réponse de Reservations le 6 mai 2024
Hi Gillian, Thanks for taking the time to leave us a review – we appreciate it and are delighted that you enjoyed your stay with us! We hope to welcome you back to Maldron Belfast again in the future
10/10 Excellent
Cindi
Voyage en famille
4 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Cindi
Séjour de 1 nuit en mai 2024
Réponse de Reservations le 6 mai 2024
Hi Cindi, Thanks for taking the time to leave us a review – we appreciate it and are delighted that you enjoyed your stay with us! We will be sure to pass on your lovely comments to our team :) We hope to welcome you back to Maldron Belfast again in the future
6/10 Satisfaisant
James
Voyage en famille
4 mai 2024
Les points forts : Personnel et service
Les points faibles : Équipements
James
Séjour de 1 nuit en mai 2024
Réponse de Reservations le 6 mai 2024
Hi James, Thanks for taking the time to leave us a review – we appreciate your feedback and honesty. It is disappointing to hear that we fell short of your expectations and my sincere apologies for the impact this had on your stay. We hope to welcome you back to Maldron Belfast again in the future
10/10 Excellent
christopher
Voyage en famille
30 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
christopher
Séjour de 3 nuits en avril 2024
Réponse de Reservations le 1 mai 2024
Hi Christopher, Thanks for taking the time to leave us a review – we appreciate it and are delighted that you enjoyed your stay with us! We hope to welcome you back to Maldron Belfast again in the future
10/10 Excellent
Annmarie
Voyage en famille
23 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Annmarie
Séjour de 5 nuits en avril 2024
Réponse de Reservations le 24 avr. 2024
Hi Annmarie, Thanks for taking the time to leave us a review – we appreciate it and are delighted that you enjoyed your stay with us! We hope to welcome you back to Maldron Belfast again in the future
10/10 Excellent
Alison Jacqueline marie
Voyage en groupe
22 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Alison Jacqueline marie
Séjour de 4 nuits en avril 2024
Réponse de Reservations le 22 avr. 2024
Hi Alison, Thanks for taking the time to leave us a review – we appreciate it and are delighted that you enjoyed your stay with us! We hope to welcome you back to Maldron Belfast again in the future
10/10 Excellent
Erica
Voyage en groupe
21 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Erica
Séjour de 4 nuits en avril 2024
Réponse de Reservations le 22 avr. 2024
Hi Erica, Thanks for taking the time to leave us a review – we appreciate it and are delighted that you enjoyed your stay with us! We hope to welcome you back to Maldron Belfast again in the future
2/10 Horrible
Narayana Prasad
19 avr. 2024
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Narayana Prasad
Séjour de 4 nuits en mars 2024
Réponse de Reservations le 22 avr. 2024
Hi Narayana, Thanks for taking the time to leave us a review – we appreciate your feedback and honesty. It is disappointing to hear that we fell short of your expectations and my sincere apologies for the impact this had on your stay. Please contact us directly if you would like to discuss this further. We hope to welcome you back to Maldron Belfast again in the future
10/10 Excellent
Brenda
18 avr. 2024
Brenda
Séjour de 1 nuit en avril 2024
Réponse de Reservations le 9 mai 2024
Hi Brenda, Thanks for taking the time to leave us a review – we appreciate it and are delighted that you enjoyed your stay with us! We hope to welcome you back to Maldron Belfast again in the future
8/10 Bien
Claire
Voyage en couple
12 avr. 2024
Les points forts : Propreté
Les points faibles : Infrastructures et conditions de l’hébergement
Claire
Séjour de 2 nuits en avril 2024
Réponse de Reservations le 15 avr. 2024
Hi Claire, Thanks for taking the time to leave us a review – we appreciate it and are delighted that you enjoyed your stay with us! We have just started our beds project this week; replacing every single mattress in the hotel with a fresh, new memory foam one which we hope will really enhance the guest experience and provide a very comfortable night sleep! We hope to welcome you back to Maldron Belfast again in the future
10/10 Excellent
Marcus
9 avr. 2024
Marcus
Séjour de 1 nuit en avril 2024
Réponse de Reservations le 1 mai 2024
Hi Marcus, Thanks for taking the time to leave us a review – we appreciate it and are delighted that you enjoyed your stay with us! We hope to welcome you back to Maldron Belfast again in the future
8/10 Bien
Susan
Voyage en couple
9 avr. 2024
Les points forts : Propreté
Susan
Séjour de 3 nuits en avril 2024
Réponse de Reservations le 10 avr. 2024
Hi Susan, Thanks for taking the time to leave us a review – we appreciate it and are delighted that you enjoyed your stay with us! We will certainly pass your comments regarding the bedroom to our Maintenance team to try and find a solution. We hope to welcome you back to Maldron Belfast again in the future
10/10 Excellent
Jade
5 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Jade
Séjour de 3 nuits en février 2024
Réponse de Reservations le 8 avr. 2024
Hi Jade, Thanks for taking the time to leave us a review – we appreciate it and are delighted that you enjoyed your stay with us! We hope to welcome you back to Maldron Belfast again in the future
8/10 Bien
Tara
Voyage en couple
5 avr. 2024
Les points forts : Propreté et équipements
Tara
Séjour de 1 nuit en avril 2024
Réponse de Reservations le 8 avr. 2024
Hi Tara, Thanks for taking the time to leave us a review – we appreciate it and are delighted that you enjoyed your stay with us! Thank you for bringing the water damage to our attention; our Maintenance team are currently working to resolve this issue. We hope to welcome you back to Maldron Belfast again in the future
10/10 Excellent
Kenneth, Croydon
3 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Kenneth
Séjour de 3 nuits en mars 2024
Réponse de Reservations le 4 avr. 2024
Hi Kenneth, Thanks for taking the time to leave us a review – we appreciate it and are delighted that you enjoyed your stay with us! We hope to welcome you back to Maldron Belfast again in the future
10/10 Excellent
William V
Voyage en famille
3 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
William V
Séjour de 3 nuits en mars 2024
Réponse de Reservations le 3 avr. 2024
Hi William, Thanks for taking the time to leave us a review – we appreciate it and are delighted that you enjoyed your stay with us! We hope to welcome you back to Maldron Belfast again in the future
10/10 Excellent
Kevin
2 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Kevin
Séjour de 2 nuits en mars 2024
Réponse de Reservations le 24 avr. 2024
Hi Kevin, Thanks for taking the time to leave us a review – we appreciate it and are delighted that you enjoyed your stay with us! We hope to welcome you back to Maldron Belfast again in the future
10/10 Excellent
GEORGE
Voyage en famille
2 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
GEORGE
Séjour de 2 nuits en mars 2024
Réponse de Reservations le 3 avr. 2024
Hi George, Thanks for taking the time to leave us a review – we appreciate it and are delighted that you enjoyed your stay with us! We hope to welcome you back to Maldron Belfast again in the future
8/10 Bien
Luciano
Voyage en famille
1 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Luciano
Séjour de 3 nuits en mars 2024
Réponse de Reservations le 2 avr. 2024
Hi Luciano, Thanks for taking the time to leave us a review – we appreciate it and are delighted that you enjoyed your stay with us! We hope to welcome you back to Maldron Belfast again in the future
8/10 Bien
John
Voyage en famille
31 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
John
Séjour de 2 nuits en mars 2024
Réponse de Reservations le 1 avr. 2024
Hi John, Thanks for taking the time to leave us a review – we appreciate it and are delighted that you enjoyed your stay with us! We hope to welcome you back to Maldron Belfast again in the future
10/10 Excellent
lina
Voyage en famille
31 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
lina
Séjour de 2 nuits en mars 2024
Réponse de Reservations le 5 avr. 2024
Hi Lina, Thanks for taking the time to leave us a review – we appreciate it and are delighted that you enjoyed your stay with us! We will be sure to pass on your lovely comments to Sofia; she is a wonderful asset to our team here. We hope to welcome you back to Maldron Belfast again in the future
10/10 Excellent
Cledson
31 mars 2024
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Cledson
Séjour de 1 nuit en mars 2024
Réponse de Reservations le 2 avr. 2024
Hi Cledson, Thanks for taking the time to leave us a review – we appreciate it and are delighted that you enjoyed your stay with us! We hope to welcome you back to Maldron Belfast again in the future
8/10 Bien
ABRAHAM
30 mars 2024
Les points forts : Propreté et personnel et service
ABRAHAM
Séjour de 1 nuit en mars 2024
Réponse de Reservations le 1 avr. 2024
Hi Abraham, Thanks for taking the time to leave us a review – we appreciate it and are delighted that you enjoyed your stay with us! We hope to welcome you back to Maldron Belfast again in the future
10/10 Excellent
Dianne
28 mars 2024
Dianne
Séjour de 1 nuit en mars 2024
Réponse de Reservations le 29 mars 2024
Hi Dianne, Thanks for taking the time to leave us a review – we appreciate it and are delighted that you enjoyed your stay with us! We hope to welcome you back to Maldron Belfast again in the future
10/10 Excellent
Ian Paul
Voyage en couple
27 mars 2024
Les points forts : Propreté, personnel et service, équipements
Ian Paul
Séjour de 2 nuits en mars 2024
Réponse de Reservations le 27 mars 2024
Hi Ian Paul, Thanks for taking the time to leave us a review – we appreciate it and are delighted that you enjoyed your stay with us! We hope to welcome you back to Maldron Belfast again in the future
10/10 Excellent
Fernando, Mississauga
Voyage en famille
26 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Fernando
Séjour de 1 nuit en mars 2024
Réponse de Reservations le 1 avr. 2024
Hi Fernando, Thanks for taking the time to leave us a review – we appreciate it and are delighted that you enjoyed your stay with us! We hope to welcome you back to Maldron Belfast again in the future
6/10 Satisfaisant
jonathan
Voyage en famille, Voyage en couple
17 mars 2024
Les points forts : Propreté et personnel et service
jonathan
Séjour de 2 nuits en mars 2024
Réponse de Reservations le 18 mars 2024
Hi Jonathan, Thanks for taking the time to leave us a review – we appreciate your feedback and honesty. It is disappointing to hear that you did not have a positive experience with us and my sincere apologies for the impact this had on your stay. We are replacing all of our mattresses next month which will enhance the guest experience and make for a very comfortable night's sleep. We do hope to welcome you back to Maldron Belfast again in the future
8/10 Bien
una
Voyage en couple
15 mars 2024
Les points forts : Propreté, personnel et service, équipements
una
Séjour de 2 nuits en mars 2024
Réponse de Reservations le 18 mars 2024
Hi Una, Thanks for taking the time to leave us a review – we appreciate it and are delighted that you enjoyed your stay with us! We are replacing all our mattresses from next month which will enhance our guest experience and make for a very comfortable sleep. We hope to welcome you back to Maldron Belfast again in the future
10/10 Excellent
Kerrie
15 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Kerrie
Séjour de 1 nuit en mars 2024
Réponse de Reservations le 18 mars 2024
Hi Kerrie, Thanks for taking the time to leave us a review – we appreciate it and are delighted that you enjoyed your stay with us! We hope to welcome you back to Maldron Belfast again in the future
10/10 Excellent
Arran
12 mars 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Arran
Séjour de 1 nuit en mars 2024
Réponse de Reservations le 14 mars 2024
Hi Arran, Thanks for taking the time to leave us a review – we appreciate it and are delighted that you enjoyed your stay with us! We hope to welcome you back to Maldron Belfast again in the future
10/10 Excellent
Carmel
Voyage en couple
9 mars 2024
Carmel
Séjour de 1 nuit en mars 2024
Réponse de Reservations le 13 mars 2024
Hi Carmel, Thanks for taking the time to leave us a review – we appreciate it and are delighted that you enjoyed your stay with us! We hope to welcome you back to Maldron Belfast again in the future
10/10 Excellent
Susan
Voyage en famille
8 mars 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Susan
Séjour de 1 nuit en mars 2024
Réponse de Reservations le 13 mars 2024
Hi Susan, Thanks for taking the time to leave us a review – we appreciate it and are delighted that you enjoyed your stay with us! We will be sure to pass your lovely comments onto the team :) We hope to welcome you back to Maldron Belfast again in the future
8/10 Bien
Sophie
Voyage en couple
4 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Sophie
Séjour de 3 nuits en février 2024
Réponse de Reservations le 4 mars 2024
Hi Sophie, Thanks for taking the time to leave us a review – we appreciate it and are delighted that you enjoyed your stay with us! We hope to welcome you back to Maldron Belfast again in the future